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22 results for Product Support Specialist in Minneapolis, MN

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Desktop Support Specialist based in Saint Paul, Minnesota.

Responsibilities:

• Utilize the Software Center Configuration Manager (SCCM) to image the equipment accurately.

• Provide support to senior technical staff in the placement of equipment, which may involve travel between different city locations.

• Examine incoming and outgoing equipment for any physical damage, documenting and reporting any findings.

• Handle the removal, disk wiping, and packing of equipment for return to the vendor.

• Conduct basic troubleshooting of hardware/software using standard Dell and Microsoft tools, to maintain optimal performance.

• Provide customer service support, addressing and resolving any issues or inquiries.

• Manage tickets within the ServiceNow tracking system, ensuring efficient tracking and resolution of issues.

• Experience with Dell Technologies

• Familiarity with Active Directory

• Ability to support and troubleshoot Apple Devices

• Knowledge of Backup Technologies

• Skill in Configuration Management

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

22 results for Product Support Specialist in Minneapolis, MN

Desktop Support Specialist Desktop Support Specialist based in Saint Paul, Minnesota. Responsibilities:• Utilize the Software Center Configuration Manager (SCCM) to image the equipment accurately.• Provide support to senior technical staff in the placement of equipment, which may involve travel between different city locations.• Examine incoming and outgoing equipment for any physical damage, documenting and reporting any findings.• Handle the removal, disk wiping, and packing of equipment for return to the vendor.• Conduct basic troubleshooting of hardware/software using standard Dell and Microsoft tools, to maintain optimal performance.• Provide customer service support, addressing and resolving any issues or inquiries.• Manage tickets within the ServiceNow tracking system, ensuring efficient tracking and resolution of issues.

Salesforce Technical Support Analyst Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment. Key Responsibilities:<ul><li>Provide font-line end-user support for 2000+ internal customers Salesforce configuration changes, including new fields, page layouts, and validation rules to meet the needs of the business. </li><li>Salesforce account setup, adding sharing rules and public groups, user admin setup. </li><li>Maintain all aspects of users and license management including user setup/deactivation, roles, profiles, public groups and permissions in a Salesforce</li><li>Troubleshoot customized Salesforce features, such as custom objects, permissions, and workflows within the company's implementation.</li><li>Provide support for Salesforce Service Cloud, addressing issues related to customer service, case management, and automation processes.</li><li>Ensure smooth functionality of tools and platforms integrated with Salesforce, such as Microsoft Teams or ServiceNow.</li><li>Diagnose data integration problems between Salesforce and other systems (e.g., ServiceNow, financial platforms, or custom applications), addressing issues like failed requests, bad response codes, or mismatched data.</li><li>Investigate and optimize automated workflows using API knowledge to reduce repetitive tasks and improve efficiency.</li><li>Utilize debugging tools such as Postman to simulate API calls, diagnose issues, and validate data transactions between systems.</li><li>Provide technical support for custom workflows or apps built on Salesforce that rely on API integrations, resolving errors or misconfigurations impacting functionality.</li></ul> Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.

Help Desk II Support We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technician to a great team. The ideal candidate will be passionate about delivering outstanding technical support and have a strong understanding of customer service best practices. This position is critical in providing second-level support for our library clients, troubleshooting complex technical issues, and maintaining a high level of client satisfaction. If you have a strong technical background, proactive, empathetic, and able to build positive client relationships I want to hear from you. Responsibilities:• Installation of multilayered solutions with precision and accuracy.• Collaboration and communication with international teams to ensure the successful execution of tasks.• Troubleshooting technical issues, ensuring swift and efficient problem resolution.• Coordinating repairs of end-user products, demonstrating exceptional product knowledge and customer service skills.• Directly interfacing with end users to ensure their technology-related concerns and queries are professionally addressed.• Managing communications across various platforms including calls, emails, and web portal support in CRM, and thoroughly documenting interactions.• Assisting field technicians, providing troubleshooting support for all products.• Contribute as a united team member, working diligently towards reducing ticket counts to manageable levels.

IT End User Support Analyst II We’re looking for a skilled and customer-focused IT End User Support Analyst II to join our internal tech support team. In this role, you'll be responsible for providing high-level support to employees across various locations, ensuring smooth operation of end-user technology. You’ll handle escalated issues, offer expert troubleshooting, and contribute to both day-to-day operations and ongoing IT initiatives. This is a great opportunity for someone who enjoys a mix of hands-on technical work and direct user support, with a focus on delivering outstanding service in a professional environment. Key Responsibilities:<ul><li>Provide advanced technical support for internal users, both remotely and on-site, across a hybrid work environment.</li><li>Troubleshoot and resolve issues related to laptops, desktops, docking stations, monitors, printers, mobile devices (iOS/Android), and related peripherals.</li><li>Serve as a subject matter expert and escalation point for tier 1 support staff, assisting with more complex technical problems.</li><li>Support software and OS environments, with a strong emphasis on Windows 11, Microsoft 365, macOS, SharePoint, and Teams.</li><li>Perform system configuration, imaging, deployment, and upgrades for Windows and Mac devices using tools such as Microsoft Endpoint Manager, Intune, and Jamf.</li><li>Manage user access and authentication issues using tools like Okta SSO and Active Directory.</li><li>Monitor and respond to incidents through ticketing systems (e.g., Jira Service Management), ensuring timely resolution and thorough documentation.</li><li>Maintain hardware inventory, assist with hardware procurement, and manage RMA processes when necessary.</li><li>Create and update internal knowledge base documentation and provide training to end users.</li><li>Participate in or lead technical project work, including office tech refreshes, software rollouts, and process improvement initiatives.</li><li>Support ITIL-based practices including incident, request, and change management.</li></ul> Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).

IS Technical Specialist: III (Senior) Job Title: IS Technical Specialist III (Contract-to-Hire)Location: Minnetonka, Minnesota (Hybrid) Employment Type: Contract-to-HireDepartment: IT Corporate Finance ReportingJob Overview:We are seeking a highly skilled and experienced IS Technical Specialist to join our IT Corporate Finance Reporting team. This position will support critical financial reporting applications, ensuring smooth functionality, resolving technical issues, and addressing data and infrastructure needs. You will work on a variety of technical tasks, including the development, implementation, and optimization of system interfaces and database performance. This role offers the opportunity to contribute to key internal financial reporting processes in a collaborative and dynamic environment.Primary Responsibilities:<ul><li>Provide technical and consultative support for highly complex technical matters, including application troubleshooting and infrastructure needs.</li><li>Analyze, design, and develop systems or components based on user specifications.</li><li>Develop and maintain system interfaces for database and cloud environments using C#, SSIS, and other tools.</li><li>Optimize database performance for financial reporting and ensure seamless migrations as necessary.</li><li>Assist with the configuration, testing, and validation of database components.</li><li>Collaborate with application teams and business partners to analyze web portal requirements and financial applications for key enhancements.</li><li>Support Oracle Essbase-related implementation, configuration, and development along with other business-critical tools as required.</li><li>Monitor and maintain industry and technological trends relevant to database development and application support.</li></ul>

Help Desk Analyst Help Desk Analyst opening to provide technical support to end users, troubleshoot and resolve IT-related issues, and maintain accurate records of interactions. Responsibilities: • Troubleshoot and resolve issues related to hardware, software, and other IT systems• Provide technical support and assistance to end users• Respond to inquiries via phone, email, or in-person• Escalate complex issues to higher-level support teams or specialists when necessary• Maintain accurate records of interactions and ensure customer satisfaction• Assist with system updates or installations• Utilize skills in Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments• Ensure efficient and effective communication with end users• Maintain a solid foundational understanding of IT systems and processes.

Clinical Applications Specialist **** Hybrid with 2 days onsite in East metro Twin Cities*** Robert Half has a client in the medical field hiring for a permanent Electronic Medical Records (EMR/EHR) Administration Support Specialist. In this role you would work on a 2 person team supporting end users at clinics around the Twin Cities on any tier 1 to 3 issues. Daily support can range from basic navigation/functionality questions for new hires to detailed and unique situations that will require research to resolve. This is a small team so you'll be able to work on a wide variety of technical issues and along with partnering directly on the support and maintenance of the EMR system through patching and maintenance windows. Responsibilities: • Provide consultation, configuration, testing, support, and training for clinical technology applications to enhance workflow efficiency and patient care. • Develop a deep understanding of user workflows and assigned systems, and recommend improvements to optimize utilization. • Lead system upgrades, ensuring they are carried out through accurate configuration, rigorous testing, and comprehensive training. • Manage resources across various projects, ensuring any issues are addressed promptly and escalated where necessary. • Collaborate in the creation of training materials and documentation, and facilitate communication between IT and operations departments. • Participate in committees and system evaluations to address clinical computing needs. • Continually develop your skills and knowledge in organization-specific clinical technologies. • Maintain expertise in a variety of technologies such as Cisco, Citrix, Cloud, Dell, Firewall, and Backup technologies, as well as Active Directory and Computer Hardware. • Apply your knowledge of AB Testing and Cluster Analysis to improve system efficiency and effectiveness. ANYONE INTERESTED IN MORE DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.

Desktop Support Technician Join a rapidly growing organization with over 5,000 employees, currently in expansion mode through acquisitions. This dynamic environment offers the opportunity to work with diverse teams and big personalities, making it an exciting place to grow your careerI am seeking a motivated and adaptable Level 2 Support Specialist to provide exceptional IT support in person and remotely. This role requires a go-getter with strong communication skills who thrives in a fast-paced, sometimes ambiguous environment. If like challenges and enjoy engaging with a large user base, this opportunity is for you. If you are ready to take the next step in your IT career and thrive in a vibrant workplace, I encourage you to apply today or reach out to Michelle Besler at 612-429-6736

Help Desk Analyst II ***100% onsite in Minneapolis, MN*** We are seeking a Help Desk Analyst to join our team in the construction/contractor industry, located in Minneapolis, Minnesota. This position offers a long term contract employment opportunity. As a Help Desk Analyst I, you will primarily be responsible for providing technical support for our Microsoft and construction applications, along with some desktop deployment activities. Responsibilities:• Provide technical support for Microsoft and construction related applications• Work collaboratively as part of a team of 4 Help Desk technicians• Handle desktop deployment tasks as needed• Respond to and resolve user inquiries in a timely and detail oriented manner• Monitor and maintain accurate customer records• Process customer applications with efficiency and precision• Take appropriate action based on customer account monitoring• Maintain proficiency in Microsoft Windows 10 ANYONE INTERESTED IN FURTHER DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.

Accounts Payable Specialist Temp: Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks. Major responsibilities - Complete full-cycle A/P - Carry out daily processes and controls accurately and on time, and ensure compliance with company policies - Provide support to internal business partners - Provide administrative assistance to the AP/Finance Department - Execute additional tasks as needed - Assist with internal and external audits as needed - Open, organize, and distribute department mail daily - Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing them - Validate, record and send checks, including expediting special handling

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly skilled customer service representative in the south/west Minnesota metro. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly changing call center. How you will make an impact:<ul><li>Receiving and placing telephone calls</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Respond promptly to customer inquiries, questions, and requests</li><li>Acknowledge and resolve customer complaints or issues</li><li>Maintain knowledge of the company's products and services</li><li>Accurately enter and process orders</li><li>Ensure customer satisfaction and provide professional customer support.</li><li>Maintain a positive attitude and professional demeanor at all times</li></ul>

Legal Assistant, Mental Health Practice Are you passionate about advocating for individuals experiencing mental health challenges or disabilities? Would you like to support a dynamic legal team making a meaningful impact in guardianship and conservatorship litigation, emergency motions, and other facets of mental health law? Our growing Mental Health Law practice in Downtown Minneapolis is seeking a dedicated and detail-oriented Legal Assistant/Paralegal to join our team. Who We’re Looking For:The ideal candidate is someone with prior experience, or the drive to quickly and diligently acquire the skills, to support our Mental Health Practice Group. This role’s responsibilities require someone who is:<ul><li>Highly Organized: Able to juggle multiple priorities and meet deadlines without sacrificing accuracy.</li><li>Exceptional Communicator: Demonstrates effective oral and written communication, easily collaborating with attorneys, clients, and other professionals.</li><li>Autonomous yet Collaborative: Capable of working independently while being a supportive team player.</li><li>Tech-Savvy: Proficient in Microsoft Office and experienced or willing to learn NetDocs for document management.</li></ul>Key Responsibilities:<ul><li>Provide administrative and legal support for the firm’s Mental Health Law practice.</li><li>Draft, proofread, and file legal documents related to guardianship, conservatorship, and emergency motions.</li><li>Correspond with clients, courts, and other legal professionals in a professional and timely manner.</li><li>Manage case files and ensure accuracy in data entry and document control using NetDocs.</li><li>Organize and prioritize tasks daily to support a fast-paced, high-impact practice area.</li></ul>What We Expect:<ul><li>Professionalism, strong attention to detail, and the ability to manage competing deadlines.</li><li>A demonstrated passion for advocating for individuals with mental health challenges or other disabilities through professional, volunteer, or personal experiences.</li><li>A commitment to embracing the firm’s collaborative culture and delivering the highest-quality legal services.</li><li>A desire to contribute to our mission of balancing “big-firm” expertise with “small-firm” personalization and sensitivity.</li></ul>

Docketing Paralegal Robert Half is partnering with a Law Firm; and sourcing for an IP Docketing Paralegal. Responsibilities:We are seeking a meticulous and highly organized Docketing IP Paralegal to support intellectual property (IP) teams by managing docketing functions, monitoring critical deadlines, and ensuring adherence to intellectual property processes and procedures. The ideal candidate will have strong experience in IP docketing, including patents, trademarks, copyrights, and related filings, with a deep understanding of U.S. Patent and Trademark Office (USPTO) systems and international IP procedures. This role is crucial to ensuring seamless operations in rapidly-evolving IP environments. Responsibilities:<ul><li>Docket Management: Maintain and update IP-related docketing systems, ensuring accurate tracking of critical deadlines for filings, responses, renewals, and other tasks related to patent and trademark applications.</li><li>Deadline Monitoring: Ensure timely actions are taken for all IP matters, including prosecution and maintenance deadlines, and communicate reminders to relevant stakeholders.</li><li>Document Preparation and Filing: Assist with the preparation, filing, and retrieval of IP-related documents, including patent applications, office actions, amendments, licenses, assignments, and international filings as required.</li><li>Collaboration: Work closely with attorneys, inventors, and IP specialists to verify data accuracy and facilitate the progress of IP matters. Act as the point of contact for docketing system inquiries.</li><li>Auditing and Reporting: Conduct routine audits of docketing data to ensure compliance with established processes, identify discrepancies, and generate reports as needed.</li><li>System Maintenance: Familiarity with IP docketing software (e.g., FoundationIP, PATTSY WAVE, or similar); proactively recommend system updates or process improvements for efficiency.</li><li>Research and Administrative Support: Provide support for IP-related research, legal submissions, and administrative tasks requested by the IP team or external counsel.</li></ul>

Call Center Representative Are you a problem-solver with excellent communication skills and a passion for providing outstanding customer service? Robert Half is partnering with a Twin Cities organization to hire full-time Call Center Representatives for an on-site role. In this position, you’ll serve as the first point of contact for customers, handling inquiries, resolving issues, and delivering an exceptional customer experience. If you enjoy working in a fast-paced environment and thrive on helping others, this may be the opportunity for you! Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls while delivering professional, courteous, and empathetic support to customers.</li><li>Listen actively to understand customer concerns, troubleshoot issues, and provide accurate information or solutions.</li><li>Document customer interactions, inquiries, and resolutions in the company’s database thoroughly and efficiently.</li><li>Adhere to company scripts and handle a variety of situations, including complaints, subscription changes, or account assistance.</li><li>Collaborate with internal teams to resolve complex issues and ensure customer satisfaction.</li><li>Stay up to date on company services, products, and policy changes to provide informed assistance.</li></ul>

Investment Operations Analyst Investment Operations AnalystAre you ready to launch or grow your financial services career in a fast-paced, dynamic environment? Our client, an alternative investment firm in the Twin Cities, is seeking a detail-oriented Investment Operations Analyst to join their team and make an impact in structured security products.This role covers end-to-end responsibilities in the operational trade lifecycle, including data flow, trade confirmations, reconciliation, and monitoring. If you’re a motivated self-starter with strong problem-solving and collaboration skills, this opportunity could be the perfect fit.Key Responsibilities<ul><li>Ensure accuracy in daily investment operational tasks, including reporting, trade settlements, and resolving trade breaks or fails.</li><li>Provide trade confirmation for structured security product trades and associated derivatives.</li><li>Conduct cash reconciliation, including handling lifecycle events such as monthly P& I payments.</li><li>Collaborate with internal and external stakeholders, including brokers, treasury, accounting, and traders, to resolve issues proactively.</li><li>Perform weekly and monthly reconciliations of investment positions and activity across holdings while investigating and resolving discrepancies.</li><li>Support ad-hoc analysis and assist in process improvement initiatives.</li></ul>Qualifications<ul><li>0–3 years of experience in financial operations or a related role within financial services or a trading firm.</li><li>Bachelor’s degree in Finance, Accounting, or a related field.</li><li>Advanced proficiency in Microsoft Excel; VBA knowledge is a plus.</li><li>Prior experience with structured securities products is advantageous.</li><li>Strong written and verbal communication skills, with an ability to manage competing priorities effectively.</li><li>Highly collaborative mindset with strong interpersonal skills and the ability to thrive under pressure.</li></ul>Why Apply?This is a unique opportunity to make an immediate impact, contribute to operational excellence, and work within an environment that appreciates initiative and fosters professional development.Take the next step in your career journey! Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click apply now to express your interest today!

Operations Analyst Analyst – Investment Operations Location: Twin Cities AreaAre you an experienced Investment Operations professional looking to grow your career in a collaborative and entrepreneurial environment? A leading financial services firm in the Twin Cities seeks an Analyst to join their Operations team, managing trade capture, settlement, and lifecycle events for debt-related investments. Reporting directly to the Head of Operations, this role offers exposure to key stakeholders across Investment Professionals, Middle Office, Accounting, Treasury, and Tax.Key Responsibilities:<ul><li>Coordinate with brokers, custodians, and third-party administrators for transaction settlement and reconciliation.</li><li>Perform booking of non-exchange-traded products and daily cash/position reconciliations.</li><li>Set up securities and maintain data in a security master.</li><li>Act as a liaison with Investment Professionals and support departments (Accounting, Treasury, etc.).</li><li>Lead initiatives to drive operational efficiency and enhance processes.</li></ul>Qualifications:<ul><li>2-7 years of Operations experience, preferably in a credit-focused or debt investment firm.</li><li>Familiarity with fixed income, structured finance, and private debt.</li><li>Proficiency in Excel and Outlook; experience with tools such as Bloomberg, CTM, MarkitWire, ICE, and ClearPar (preferred).</li><li>Coding skills (Tableau/Sigma/Python/SQL) are a plus.</li><li>Strong analytical and communication skills with attention to detail.</li><li>Proactive mindset and willingness to take ownership of tasks.</li></ul>If you’re ready to take the next step in your career and thrive in a fast-paced, high-performing environment, we’d love to speak with you!Contact: Douglas Rickart at 612-249-0330 or connect on LinkedIn. Alternatively, click the application link to submit your resume today!

ServiceNow Admin/Help Desk Liaison In this role, you will be a key player in optimizing and supporting the ServiceNow platform for the organization. As a hands-on team member, you will handle diverse priorities, act as a point of contact for system upgrades, support tickets, and collaborate with external analytics partners. With a combination of technical expertise, adaptability, and strong problem-solving skills, you'll contribute to the improvement and maturity of IT operations. Key Responsibilities:<ul><li>Serve as the go-to expert for ServiceNow upgrades, changes, and internal platform support.</li><li>Collaborate with external partners handling analytics and module setups, ensuring alignment with organizational needs.</li><li>Provide support for ServiceNow tickets not limited to troubleshooting issues or handling enhancement requests.</li><li>Develop strategies to improve efficiency and address system/process gaps proactively.</li><li>Participate in managing customer accounts, coordinating actions with Service Desk, and delivering high-quality support.</li><li>Exhibit strong problem-solving skills, adaptability, and forward-thinking ideas to improve IT operations in a lean and evolving environment.</li><li>Support various operational needs, requiring expertise in ServiceNow ITSM, ServiceNow Applications, and Windows 11.</li><li>Provide knowledge and leadership in addressing system concerns for users.</li><li>Serve as a driver of change, striking a balance between day-to-day tasks and strategic initiatives.</li></ul>Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).

ERP Integration Manager We are offering a long-term contract employment opportunity for a Workday Program Manager in Minneapolis, Minnesota. The role primarily involves managing the implementation of ERP software, specifically Workday, and ensuring that it aligns with the broader organizational strategies and goals. As part of this role, you will be required to work closely with cross-functional teams to deliver high-quality results on time. Responsibilities: • Establishing an ERP PMO (Program Management Office) and implementing governance structures to oversee program activities. • Ensuring that the implementation of Workday and other associated projects aligns with the organization's broader strategies and goals. • Providing strategic insights and recommendations on program progress and necessary adaptations. • Defining program objectives, scope, milestones, deliverables, and timelines in collaboration with stakeholders. • Supervising ERP-related project tasks, including configuration, integration, and data migration activities. • Developing detailed project plans covering schedules, resource allocations, and budget estimates. • Identifying potential risks early on and implementing proactive mitigation strategies. • Addressing and resolving project issues promptly and escalating critical concerns if necessary. • Leading status meetings to keep all parties aligned and informed. • Managing daily operations of ERP software implementations, ensuring vendor commitments, project milestones, and deliverables meet quality standards and deadlines. • Developing and executing a change management strategy to facilitate smooth user adoption. • Designing training programs to support end-user proficiency and readiness. • Documenting lessons learned and sharing best practices for future improvement. • Creating a transition plan to shift from project mode to operational support. • Monitoring and optimizing system performance over time. The ideal pay range is $70-80/hour W2, depending on qualifications, although they may flex for a perfect resource. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

IAM Manager We have an outstanding opportunity in the west metro. We're seeking an IT Manager who will guide and mentor our small IAM team, ensuring adherence to protocols and regulatory frameworks. Responsibilities: • Guide a small IAM team, providing direction and mentorship.• Ensure a strong understanding and application of identity lifecycle management.• Implement and manage authentication protocols including SAML, MFA, SSO, OAuth, and LDAP.• Oversee SOC audits and maintain knowledge of regulatory frameworks such as NIST and FFIEC.• Utilize skills in Access Control, Cisco Technologies, Firewall Technologies, IDS, IPS, and Active Directory.• Perform Auditing, Authentication, and Configuration Management tasks.• Manage computer hardware and maintain Azure Active Directory.• Utilize MFA, SAML, OAuth, LDAP, SSO, NIST, SOC, and IAM skills to perform job responsibilities.

IT Manager We are in search of an IT Manager to join our team located in Bloomington, Minnesota. In this role, you will mainly focus on IT operations, applications, and infrastructure management. Additionally, you will also be responsible for modernizing technology and leading strategic projects such as ERP migration and IT Service Management tools implementation. This role also necessitates the management and mentorship of a small team. Responsibilities: • Lead process, ensuring all IT operations, applications, and infrastructures are thoroughly documented and transitioned.• Conduct a comprehensive assessment of the current IT architecture, identifying areas for improvement and modernization opportunities.• Oversee the modernization of technology, legacy applications, and infrastructure in alignment with business objectives.• Drive the migration of ERP, align new IT Service Management tools, and support strategic projects.• Manage and mentor a small team, fostering a culture of ownership, communication, and collaboration.• Take charge of ongoing IT-related projects and initiatives with a focus on business-centric needs.• Act as an IT representative on the global leadership team, defining needs and prioritizing initiatives.• Manage a network of external vendors and partners, overseeing contracts and performance to extend team capabilities as required.• Oversee the hybrid IT environment, including on-premises infrastructure, cloud resources, and SaaS applications.• Ensure connectivity and alignment between modern and legacy technologies, strategically driving transformation.

IT Accountant/Manager/Director The role focuses on managing audit and risk surveillance activities aligned with IIA standards and the Internal Audit & Advisory Services Charter. Key duties include implementing data-enabled Key Risk Indicators (KRI) and Continuous Auditing (CA) strategies, resolving data acquisition and reporting challenges, and fostering collaboration with IT risk leaders. Additional responsibilities involve driving IT risk strategies, managing Risk Response processes, ensuring consistent risk scoring, and supporting special projects directed by audit leadership. These efforts aim to strengthen risk management and deliver actionable audit outcomes. This opportunity comes with Medical, Dental/Vision, 401k match, Life insurance, PTO

Manager of Network Technology Our client is seeking a Manager of Network Technology who will play a crucial role in leading strategic network initiatives, managing our enterprise communication infrastructure, and developing team members. Responsibilities:• Lead strategic initiatives for data network and security technologies using Agile and Lean practices.• Translate business goals into technology strategies and execute them rapidly.• Manage and modernize our enterprise communication infrastructure.• Foster a culture of innovation and excellence within the team.• Oversee the recruitment and hiring process, ensuring the team is equipped with top talent.• Monitor and manage the budget, with a focus on technology investments.• Collaborate on setting architectural standards and best practices for consistency and quality.• Keep track of emerging tech trends to aid in organizational advancement.• Build strong relationships with our customers and provide tailored solutions to their needs.• Deliver exceptional customer service and communication.

Technology Doesn't Change the World, People Do.®

22 results for Product Support Specialist in Minneapolis, MN

Technology Doesn't Change the World, People Do.^®