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    28 results for Help Desk Support Manager in Nashville, TN

    Help Desk Analyst Tier II <p><strong>Job Description:</strong></p><p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This contract position offers an exciting opportunity to work with a reputable company!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol> Help Desk Analyst Tier I <p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is contract position offers an opportunity to work with a respected company!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol> Desktop Support Analyst <p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team! As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. The successful candidate will have the opportunity to work with a well-established and respected organization in this contract role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol> Help Desk Analyst Tier III <p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This contract position offers an opportunity to work with a respected company!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol> Desktop Support Analyst <p><strong>About the Role:</strong></p><p>We are seeking a proactive and customer-focused Desktop Support Analyst to provide comprehensive technical assistance to our internal users. In this role, you will be the first point of contact for a wide range of technology-related inquiries, ensuring timely and effective resolution to keep our operations running smoothly. Your ability to diagnose issues, implement solutions, and communicate clearly will be crucial to your success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the initial point of contact for technology support requests via phone and other communication channels.</li><li>Accurately document all support interactions and resolutions within our service management system.</li><li>Investigate and resolve hardware and software problems across various platforms.</li><li>Deploy and configure end-user hardware and software applications.</li><li>Facilitate technology setups for meetings and presentations.</li><li>Configure and support audio and video conferencing systems.</li><li>Prepare and deploy computer images and user profiles.</li><li>Provide occasional support outside of standard business hours as needed.</li><li>Offer occasional on-site technical assistance to remote office locations.</li><li>Configure and support mobile devices for organizational communication and collaboration tools.</li><li>Manage and maintain printing services and resolve printing-related issues.</li><li>Track and manage the inventory of loaner technology equipment.</li><li>Liaise with external vendors to resolve complex technical issues.</li></ul> PC Technician <p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team! As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This contract position offers an exciting opportunity to work with a respected company!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol> Member Support Analyst MFA Specialist - Onsite <p><strong>Position Overview</strong></p><p>We are seeking a <strong>Member Support Analyst</strong> with expertise in <strong>multifactor authentication (MFA)</strong> and <strong>Single Sign-On (SSO)</strong> to join our team. In this role, you will provide <strong>Tier 1 technical support</strong> for our members and suppliers, resolving incidents and addressing requests related to a variety of system and web applications, such as the <strong>Member Portal, PEM, HT Catalog,</strong> and more. You will be instrumental in creating positive customer support experiences, while ensuring timely resolution or escalation of issues.</p><p>If you have a <strong>strong technical aptitude, excellent customer service skills,</strong> and experience working in call center or technology support roles, we encourage you to apply.</p><p><strong>Position Details</strong></p><ul><li><strong>Job Title</strong>: Member Support Analyst – MFA Specialist</li><li><strong>Location</strong>: Onsite with 1 day WFH per week</li><li><strong>Work Schedule</strong>: Monday–Friday, 7:30 a.m.–4:30 p.m.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>Tier 1 technical support</strong> and resolve service requests related to general member inquiries.</li><li>Serve as the <strong>subject matter expert</strong> for <strong>MFA and SSO troubleshooting</strong> and support.</li><li><strong>Triage, research, and resolve basic incidents,</strong> ensuring issues beyond Tier 1 are escalated appropriately.</li><li>Handle member interactions with professionalism, building strong relationships with internal and external stakeholders (e.g., supported hospitals, shared service centers, and vendors).</li><li>Act as the single point of contact for members, ensuring quality service and timely communication on progress or resolutions.</li><li>Leverage support systems, tools, and internal documentation for incident resolution. Update training materials and documentation as needed.</li><li>Participate in department projects, system testing, procedure development, and pilot implementations.</li><li>Support member account lock-out procedures and password resets.</li></ul> Network Administrator <p>Robert Half is seeking a Contract Network Administrator to join our client's IT team! As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol> Systems Administrator <p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department! As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is contract position offers an exciting opportunity to work with a reputable company!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software and manage vendor relationships.</li></ol> Accounting Manager We are in search of an Accounting Manager to join our team based in Nashville, Tennessee. The selected candidate will be tasked with overseeing all aspects of the accounting functions, including but not limited to accounts payable, accounts receivable, general ledger, and payroll. This role is integral in ensuring the financial health and strategic goals of the organization are met.<br><br>Responsibilities:<br>• Oversee the accurate and timely preparation of monthly, quarterly, and annual financial statements in accordance with GAAP.<br>• Coordinate all activities related to month-end and year-end closing processes, including journal entries, reconciliations, and variance analysis.<br>• Develop, implement, and maintain robust accounting policies and procedures to ensure compliance and strong internal controls.<br>• Provide insightful commentary to management on financial performance and key business drivers by analyzing financial reports.<br>• Lead a team of accounting staff, providing guidance, training, and performance feedback to ensure a high-performing team.<br>• Collaborate with other departments, including operations and sales, to ensure accurate financial reporting and support business decisions.<br>• Manage and coordinate with external auditors, providing necessary documentation and explanations.<br>• Assist in the development and management of the organization's budget and forecasts to ensure financial stability.<br>• Stay abreast of changes in accounting standards and regulations, implementing necessary updates to policies and procedures.<br>• Ensure compliance with all relevant tax regulations and reporting requirements.<br>• Maintain and balance subsidiary accounts by verifying, allocating, posting, reconciling transactions and resolving discrepancies.<br>• Handle the reporting, maintaining, and reconciling of rebate reporting with suppliers.<br>• Protect the organization's value by keeping information confidential. Marketing Operations Analyst I <p><strong>Job Posting: Marketing Operations Analyst I</strong></p><p><strong>Location:</strong> Nashville, TN (Hybrid)</p><p><strong>Department:</strong> Project Portfolio Management (PPM)</p><p><br></p><p><strong>Position Summary:</strong></p><p>As part of the Project Portfolio Management (PPM) team, the <strong>Marketing Operations Analyst I</strong> will support shared services operations. In this role, your focus will be on delivering efficient and optimized solutions through technology innovation and knowledge management. Working closely with the Manager of Marketing Products & Technology, you will help develop and maintain processes, platforms, and training for shared services at scale. You will bring sharp attention to detail and an analytical mindset to help continuously improve operations through technology advancement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the maintenance of Digital Asset Management (DAM) taxonomy, metadata schema, and template scaling design.</li><li>Collaborate with team leads and project managers to optimize team performance and ensure quality outcomes.</li><li>Provide consistent updates on tools and technology within the shared services operations team.</li><li>Mitigate obstacles in work streams by setting expectations and staying engaged with colleagues and stakeholders throughout the process.</li><li>Conduct research and documentation on technologies or products for potential and existing vendors.</li><li>Assist with the development of the tech stack roadmap and delivery of the process and workflow technology product roadmap.</li><li>Create and develop training and education materials related to technology and processes.</li><li>Handle special projects as needed, ensuring timely and high-quality deliverables.</li></ul><p><br></p> Data Engineer We are offering a long term contract employment opportunity for a Data Engineer in Fairview, Tennessee. The individual will be part of an industry that focuses on data analysis and engineering. The role involves understanding, preparing, processing, and analyzing data to make it valuable and useful for operational decision support. The workplace encourages a blend of strong technical and communication skills, providing opportunities to navigate in large complex environments.<br><br>Responsibilities:<br><br>• Analyzing and making data valuable for operational decision support<br>• Harvesting data from various sources and performing data blending to develop advanced datasets and analytical cubes<br>• Developing and supporting standard processes for data exploration and transformation<br>• Working with Python scripts and Microsoft SQL Server Integration Services Workflows<br>• Building Microsoft SQL Server Analysis Services Tabular Models with a focus on SQL database work<br>• Collaborating with Business Analysis and Analytics teams<br>• Resolving system issues effectively and timely, including production outages<br>• Utilizing Microsoft Excel skills to develop complex spreadsheet formulas and create macros<br>• Understanding VBA code within the modules and demonstrating ability to learn Data Analyst <p>Robert Half is seeking a Contract Data Analyst to join our client's team! As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol> Robotics Developer We are offering a short term contract employment opportunity for a Robotics Developer in the Financial Services industry. This is a fully remote role, and candidates can be located anywhere. As a Robotics Developer, you will be working on an innovative project to design and implement an automated robot greeter for retail stores. You'll be responsible for the development of software and hardware systems for a humanoid robot, using Python programming and the integration of servos to emulate human emotions.<br><br>Responsibilities:<br>• Collaborate with the frontend development team to specify how React code will interface with the Python backend for real-time interactions.<br>• Develop Python scripts to control X and Y axis servo movements on the robot’s head, creating movement patterns to emulate human-like acknowledgments.<br>• Work on improving the current prototype design, refining and enhancing robot functionality, response, and overall performance.<br>• Develop precise wiring diagrams to connect servos and ensure seamless hardware integration with the 3D-printed robot framework.<br>• Participate in testing and debugging hardware/software integration issues to ensure smooth robot operation. Optimize firmware settings for Raspberry Pi and servo control.<br>• Set up and configure separate servers to operate the robot’s control system, including connecting APIs for seamless communication between the Python backend and the React-based frontend.<br>• Collaborate on the procurement and setup of servo components and Raspberry Pi systems.<br>• Coordinate with AI and automation teams to ensure movement logic aligns with broader project goals.<br>• Provide detailed documentation on server setup and how APIs are called locally. <br>• Test and refine servo movement to achieve realistic and responsive robot behavior. Corporate Paralegal <p><strong>Corporate Paralegal – Nashville Based</strong></p><p><strong>Hybrid </strong></p><p><strong>Our client, a growing. global company is adding to it's legal team. They are seeking an experienced Corporate Paralegal in Nashville. This role will report directly to the General Counsel and support a small legal team.</strong></p><p><strong></strong></p><p><strong>Job Description</strong></p><p>A Corporate Paralegal is needed to support attorneys and legal counsel by gathering, preparing, and summarizing relevant materials. This role involves managing case files, performing legal research, reviewing and drafting agreements, facilitating business transactions, and ensuring overall compliance with legal requirements. Additional responsibilities may be assigned as needed.</p><p><strong>Job Responsibilities</strong></p><ul><li>Prepare and review confidentiality agreements under attorney supervision.</li><li>Assist attorneys in preparation for hearings and trials.</li><li>Conduct investigations and fact-finding for cases.</li><li>Identify relevant legal articles, laws, and judicial decisions.</li><li>Assist in drafting legal documents, including arguments, motions, contracts, and agreements.</li><li>Review and maintain company agreements.</li><li>Assist in managing corporate insurance policies and records.</li><li>Provide administrative support for attorneys.</li><li>Participate in developing corporate policies, procedures, and programs.</li><li>Assist attorneys with transaction closings and corporate record maintenance.</li><li>Conduct legal research and drafting.</li><li>Complete special projects and other assignments as needed.</li></ul><p><br></p> Community Engagement Strategy and Planning Analyst (Onsite) <p>Strategy and Planning Analyst</p><p><strong>Position Title:</strong> Strategy and Planning Analyst</p><p><strong>Location:</strong> Nashville, TN</p><p>6- Week Contract to Hire</p><p><strong>Job Summary:</strong></p><p>We are seeking a driven and detail-oriented <strong>Strategy and Planning Analyst</strong> to join the Community Engagement team. Reporting directly to the AVP of Regional Community Engagement Marketing and Corporate Affairs, this essential role will focus on supporting various strategic initiatives, including hospital and market advisory council initiatives, the Healthier Tomorrow Fund, and other department projects. The analyst will use a strong sense of business acumen and data-driven insights to shape strategies, execute programs, and deliver impactful executive reporting.</p><p>This fast-paced role provides the opportunity to collaborate with senior leadership, divisions, and external partners to drive organizational goals while delivering high-quality results.</p><p><strong>General Responsibilities:</strong></p><p>The Strategy and Planning Analyst will support several enterprise-wide initiatives through detailed analysis, planning, and implementation, including:</p><ol><li><strong>Database Management & Survey Coordination:</strong></li></ol><ul><li>Maintain and update hospital board and market advisory council membership databases across over 150 facilities.</li><li>Collaborate with survey partners to organize, analyze, and present engagement survey results.</li></ul><ol><li><strong>Strategic Planning & Insights:</strong></li></ol><ul><li>Curate best practices from divisions related to board and council engagement activities.</li><li>Provide actionable insights through trend analysis and executive-level presentations.</li><li>Partner with leadership on the design and execution of strategic initiatives aligned with organizational goals.</li></ul><ol><li><strong>Leadership & Collaboration:</strong></li></ol><ul><li>Build and nurture relationships with internal and external stakeholders.</li><li>Collaborate across divisions to align business priorities with project goals.</li><li>Prepare tailored deliverables for executives highlighting key data and results.</li></ul><ol><li><strong>Operational Support:</strong></li></ol><ul><li>Manage the business-as-usual functions of initiatives, including financial operations, toolkit updates, and vendor relationship management.</li></ul><ol><li><strong>Strategic Initiative Implementation:</strong></li></ol><ul><li>Develop frameworks, tools, resources, and measurements to implement and track initiatives effectively.</li><li>Consistently apply process improvement strategies where possible.</li></ul><ol><li><strong>Additional Responsibilities:</strong></li></ol><ul><li>Support the Healthier Tomorrow Fund initiatives, refining tools and research methodologies.</li><li>Work on ad hoc requests from leadership to provide analysis as needed.</li></ul> VP - Treasury Accounting & Advanced Analytics <p>Our client in the <strong>Greater Nashville, TN</strong>, area is looking for an <strong>Interim Director of Treasury</strong> to work <strong>primarily onsite</strong>. The Treasury Director will be responsible for leading and managing compliance with bank account reconciliations and reporting. In this capacity, the Treasury Director will oversee reconciliation processes, advanced analytics, and reporting delivery while working closely with banks, auditors, and regulators. They will manage and develop a team of finance, accounting, and Microsoft Power Platform professionals, ensuring efficient workflows, compliance, and accurate reporting. Under this leader, the team handles Money Transmitter Licensing (MTL) requirements, particularly focusing on FBO (For Benefit Of) and settlement accounts. This role requires not only technical expertise but also leadership and interpersonal skills to partner collaboratively across various departments and business lines within the organization.</p><p>Key Responsibilities:</p><p>Reconciliation & Accounting</p><ul><li>Ensure accurate daily reconciliation of FBO, operating bank accounts, settlements, and associated accounting entries.</li><li>Analyze and resolve out-of-balance transactions in a timely manner.</li><li>Oversee reconciliation of FBO customer balances to bank balances as well as complex customer/vendor matching and reporting using Power BI.</li><li>Define success metrics and Key Performance Indicators (KPIs) to assess process effectiveness and drive continuous platform improvement.</li></ul><p>Microsoft Power Platform</p><ul><li>Collaborate with IT teams to design and implement efficient reconciliation and reporting processes using Microsoft Power Platform technologies.</li><li>Safeguard organizational data by maintaining best practices for security, compliance controls, and monitoring systems integrity.</li><li>Provide technical leadership and mentorship for team members, ensuring innovative solutions and operational excellence.</li></ul><p>Cash Flow Management</p><ul><li>Manage daily funds requirements and flows in coordination with Treasury.</li><li>Support cash flow reporting, working capital modeling, and bank account consolidation efforts.</li></ul><p>Internal Controls, Audit & Compliance</p><ul><li>Ensure compliance with banking contracts, MTL requirements, and internal controls frameworks.</li><li>Support audits by providing necessary banking confirmations and responding to transaction-related queries.</li><li>Address regulatory reporting requests and maintain compliance with applicable rules and processes for funds flow and monitoring.</li></ul><p>Securitization & Reporting</p><ul><li>Oversee securitization reporting and reporting relevant to FBO/MTL compliance requirements.</li></ul><p>Continuous Improvement & Risk Management</p><ul><li>Proactively escalate issues related to value, risk, or efficiency while driving efficiency and effectiveness across finance operations.</li><li>Develop and deliver initiatives that enhance processes and systems functionality to improve organizational outcomes.</li></ul> Administrative Assistant <p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and motivated Administrative Assistant with advanced Excel skills to join our team. The ideal candidate will play a key role in supporting day-to-day administrative tasks, ensuring the smooth operation of office workflows, and contributing to efficient logistics coordination. Preference will be given to candidates who bring experience in logistics or supply chain management.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general administrative tasks, including data entry, record-keeping, and document management.</li><li>Utilize advanced Excel features (e.g., formulas, pivot tables, VLOOKUP, data analysis) to manage spreadsheets, report findings, and optimize workflows.</li><li>Manage calendars, schedule appointments, and coordinate meetings as required.</li><li>Assist in logistics operations, including shipment tracking, vendor communication, and inventory updates (preferred but not mandatory).</li><li>Communicate professionally with internal teams and external vendors or clients to support operational processes.</li><li>Prepare routine and ad-hoc reports, presentations, and correspondence in a timely and organized manner.</li><li>Support team members in solving operational challenges and follow up on outstanding tasks.</li><li>Perform additional duties as needed to support administrative or logistics functions.</li></ul><p><br></p> Sr. Accountant <p>Our well-established client in the greater <strong>Nashville</strong>, TN, area is looking for a<strong> Sr. Accountant</strong> for an <strong>interim </strong>position. The Senior Accountant will support the Accounting Director in overseeing, organizing, planning, and managing the day-to-day operations of the Accounting Department. This role ensures the accurate and timely reporting of financial activities for the organization and its affiliated entities. Responsibilities include protecting the organization’s assets and delivering outstanding service to internal departments and external stakeholders. The role supervises functions such as accounts payable, bank reconciliations, and acts as a liaison for payroll processes. Month end close will be a key component of the job.</p><p>Responsibilities include aiding in the preparation of annual financial statements, collaborating on Form 990 reporting, and ensuring the accuracy and functionality of automated accounting systems while overseeing staff training on these tools. The Senior Accountant tests and implements system enhancements, works directly with internal and external auditors by providing requested documentation, and ensures compliance with relevant rules, regulations, and organizational policies.</p><p>This position is also responsible for managing plant fund reporting, preparing and maintaining budgets, generating regulatory reports, and streamlining processes to enhance efficiency. Additionally, the Senior Accountant assists with staff recruitment, onboarding, and training as needed. </p><p>Other key tasks include preparing journal entries, reconciling financial accounts, and generating reports using various tools. </p><p><br></p> Legal Assistant/Paralegal <p><strong>Paralegal / Legal Assistant – HOA Litigation Practice (Nashville, TN)</strong></p><p>We are actively recruiting on behalf of a well-established law firm in <strong>Nashville, TN</strong>, seeking an experienced <strong>Paralegal/Legal Assistant</strong> to support a partner attorney with a very active and fast-paced litigation practice focused on <strong>homeowners’ association (HOA) law</strong>. This is an excellent opportunity for a motivated, detail-oriented legal professional looking to work closely with a highly productive attorney and play an essential role in the success of the firm’s HOA practice.</p><p><strong>Position Overview</strong></p><p>The ideal candidate will have a minimum of <strong>5 years’ experience</strong> as a legal assistant or paralegal, with strong organizational skills and a proactive approach to managing tasks and deadlines. This role requires someone who thrives in a busy environment and is comfortable handling a variety of responsibilities related to litigation, client communication, and administrative support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner directly with the attorney to prepare legal documents, correspondence, and pleadings.</li><li>Manage and organize case files; maintain both electronic and physical records.</li><li>Coordinate with clients, witnesses, and other parties to schedule meetings and appointments.</li><li>Draft and proofread contracts, agreements, and other legal documents.</li><li>Schedule depositions, court hearings, and other litigation-related events.</li><li>Handle administrative tasks such as answering phone calls, managing calendars, and other general office support.</li></ul> Marketing - Client Shared Services Specialist II (Hybrid) <p><strong>Client Services Specialist II</strong></p><p><strong>Duration: </strong>6-week Contract to Hire or Extension</p><p><strong>Location: </strong>Nashville, TN </p><p>Are you passionate about providing exceptional client support and driving operational excellence in a fast-paced environment? We are seeking a highly skilled and detail-oriented <strong>Client Services Specialist II</strong> to join our Marketing Services Organization (MSO). As part of this team, you will play a key role in ensuring efficient workflow management and delivering optimized shared services operations.</p><p><strong>Position Overview:</strong></p><p>The <strong>Client Services Specialist II</strong> is responsible for managing project intake, coordinating workflows, and serving as the primary point of contact for a group of stakeholders. This role involves client-facing communication, consultation, and ensuring projects are efficiently routed and monitored throughout their lifecycle. If you thrive in collaborative environments, have strong organizational skills, and enjoy problem-solving, this position is for you.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Client Support Excellence:</strong> Act as the main point of contact for stakeholders, proactively providing updates and ensuring high levels of customer satisfaction.</li><li><strong>Workflow Management:</strong> Coordinate and monitor incoming requests and projects through each stage of the work lifecycle.</li><li><strong>Communication:</strong> Independently handle client-facing communications and maintain matrixed system notifications.</li><li><strong>Resource Allocation:</strong> Assign work, allocate resources, and manage capacity to meet delivery timelines.</li><li><strong>Platform Coordination:</strong> Build intake forms, project templates, and workflows in project management platforms such as Workfront.</li><li><strong>Operational Excellence:</strong> Partner across teams to drive efficiency and achieve optimized processes.</li></ul> DevOps Engineer <p><strong>About the Role:</strong></p><p>A client of ours is seeking a highly motivated and skilled Azure DevOps Engineer to join our dynamic technology team. As an Azure DevOps Engineer, you will play a critical role in designing, implementing, and managing our cloud infrastructure and CI/CD pipelines on Microsoft Azure. You will collaborate closely with development, operations, and security teams to streamline our software delivery process, enhance system reliability, and ensure the scalability and security of our applications. This is an exciting opportunity to make a significant impact on our engineering practices and contribute to the success of our innovative products and services. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, implement, and maintain robust and scalable CI/CD pipelines using Azure DevOps (Azure Pipelines).</li><li>Manage and administer Azure DevOps organizations, projects, repositories (Azure Repos), build and release pipelines, and test plans.</li><li>Configure and manage Azure cloud infrastructure components, including virtual machines, networking, storage, and databases, using Infrastructure as Code (IaC) tools such as ARM templates, Bicep, or Terraform.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Azure Monitor, Azure Log Analytics, and other relevant tools.</li><li>Collaborate with development teams to integrate and automate testing (unit, integration, end-to-end) into the CI/CD pipelines.</li><li>Work closely with security teams to implement and enforce security best practices throughout the development and deployment lifecycle (DevSecOps).</li><li>Troubleshoot and resolve issues related to build, deployment, and infrastructure.</li><li>Automate repetitive tasks and processes to improve efficiency and reduce manual errors.</li><li>Contribute to the development and maintenance of technical documentation and standard operating procedures.</li><li>Stay up-to-date with the latest Azure services, DevOps tools, and industry best practices.</li><li>Participate in on-call rotation as needed to support critical systems.</li></ul> Paralegal <p>Our client is seeking a permanent fulltime Litigation Paralegal to join their law firm in Franklin, TN. This role will primarily support family law and civil litigation matters. They are primarily in the office 8-5 M-F. Seeking skills in case management, document drafting, client relations, and trial preparation. They use Clio as their management and billing software, so experience in that would be helpful too.</p><p><br></p><p>• Manage and organize family law and civil litigation cases.</p><p>• Draft legal documents and correspondences related to family law and civil litigation cases.</p><p>• Foster and maintain strong relations with clients, ensuring their needs are met and concerns are addressed.</p><p>• Prepare for trials by organizing exhibits, assisting with legal research, and coordinating with other legal professionals.</p><p>• Utilize Clio, a legal practice management software, to manage case details, documents, and billings.</p><p>• Conduct legal research and analysis related to family law and civil litigation cases.</p><p>• Ensure compliance with all legal standards and regulations during case management.</p><p>• Assist in the development of case strategies and legal arguments.</p><p>• Maintain up-to-date knowledge in the field of family law and civil litigation.</p><p>• Collaborate with a team of legal professionals to ensure the seamless execution of legal proceedings.</p> Inside Sales Representative <p><strong>Job Description </strong></p><p><strong>Position Type:</strong> Contract to permanent (3-6 month contract to permanent time frame) </p><p><strong>Pay:</strong> $19/hour with commission if transitioned to a permanent employee </p><p><strong>Hours/Location:</strong> Hybrid in Brentwood - Tuesday, Wednesday, and Thursday in the office, Monday and Friday are work from home days - 8:00 am- 5:00 pm with flexibility on start and end time(s) </p><p><br></p><p>We are seeking an <strong>Inside Sales Representative</strong> to join our team. In this role, you will effectively and efficiently provide sales and account management for our suite of products across various projects, such as fleet management, fuel cards, or other business solutions. You will be responsible for soliciting new business through high-volume outbound calls, working with leads provided via our state-of-the-art sales call center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Deliver exceptional sales and account management for our suite of products across different projects, such as fleet services, fuel cards, or similar business solutions.</li><li>Conduct high-volume outbound calls to prospective clients using leads provided by our team.</li><li>Develop new prospects through cold calling, networking, and referrals.</li><li>Effectively market and sell our suite of products and services.</li><li>Demonstrate strong closing skills and a personal commitment to meeting sales targets.</li><li>Collaborate regularly with team members, including sales managers and field representatives, to achieve business goals.</li></ul><p><br></p> Sr. Financial Analyst We are looking for a talented Sr. Financial Analyst to join our team in Nashville, Tennessee. The successful candidate will be pivotal in executing our company's growth strategy, evaluating growth opportunities, and assessing key corporate value levers across various functions. The role requires a unique blend of skills, including the ability to carry out key deal processes, perform detailed analytics, and communicate effectively with team leaders and company management.<br><br>Responsibilities:<br>• Execute M& A processes and carry out due diligence tasks, such as financial analysis and communication with target practices.<br>• Evaluate strategic projects, including capital projects, practice mergers, and growth opportunities within practices.<br>• Support business development and management teams in assessing opportunities by identifying and evaluating areas of risk and opportunity.<br>• Contribute to the preparation of presentation materials for the Executive Investment Committee.<br>• Develop and maintain financial models to aid transaction deliverables, financial plans, and strategies.<br>• Utilize dashboards, metrics, and data infrastructure to understand project performance across the network and use as comparable benchmarks.<br>• Develop a comprehensive understanding of practice operations and economics, as well as the company model, to evaluate the merits and risks of projects.<br>• Carry out any other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.<br>• Use skills in Business systems, Confluence, CRM, Crystal Reports, Data Mining Techniques, About Time, Accounting Functions, Auditing, Budget Processes, Capital Management to perform the role effectively.