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31 results for Desktop Support Analyst in New York, NY

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We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.

Responsibilities

• Provide comprehensive Level 1 and 2 desktop and software support to staff

• Manage user and asset tasks effectively

• Monitor work emails even after office hours to respond to any emergencies promptly

• Participate actively in global IT projects to ensure seamless execution

• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution

• Maintain detailed documentation of all procedures and infrastructure

• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks

• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

• Understanding of Computer Hardware, including the ability to diagnose and repair hardware-related issues.

• Experience with Dell Technologies, particularly in the area of system configuration and support.

• Proficiency in Active Directory management, including user setup, permissions, and troubleshooting.

• Familiarity with Apple Devices, including setup, configuration, and troubleshooting.

• Experience in Backup Technologies, with the ability to implement and maintain backup solutions.

• Knowledge of Configuration Management, with the ability to track and control changes in the software.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

31 results for Desktop Support Analyst in New York, NY

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Desktop Support Analyst We are in the process of recruiting a Desktop Support Analyst for our operations located in New York. This role involves providing on-site support to our end clients and involves working with a range of technologies. This position offers a long-term contract employment opportunity. Responsibilities: • Assisting with software and hardware issues, including working with docking stations and printers. • Providing executive support, with previous experience in this area considered a plus. • Acting as the point of contact for the remote networking team, providing hands-on assistance as needed. • Managing Zoom conference rooms, ensuring smooth operations for all meetings. • Addressing any issues with the wireless access point or router, including restarting the system as needed. • Assisting with ticket resolution during downtime to ensure continuous service. • Supporting a small office environment, with around 10 desks to manage. • Utilising skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management as part of daily tasks.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Desktop Support Analyst Required Skills and Experience • Minimum of 3 years of experience in a help desk or technical support role. • Strong leadership skills and the ability to work independently. • Proficiency with MSP tools and platforms. • Solid experience with Microsoft Windows, Active Directory, and Office 365. • Solid experience scripting with PowerShell • Strong understanding of networking concepts and troubleshooting. • Excellent written and verbal communication skills. Preferred Skills • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. • Prior experience in a Managed Service Provider (MSP) environment.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities • Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. • Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft to address and resolve issues. • Leverage your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to maintain and improve our systems. • Utilize ticketing systems such as Kaseya to track, manage, and resolve issues. • Apply your knowledge of security monitoring to safeguard our systems and data. • Upload patches as needed to ensure system stability and security. • Partner with Managed Service Provider (MSP) to leverage their expertise and resources.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

IT Support Specialist We are seeking an IT Support Specialist to join our team in HARTSDALE, New York. In this role, you will be the first point of contact for technical support, providing solutions to various tech-related issues, and playing a key role in implementing strategic tech projects. You will also manage our asset inventories and technical knowledge base, and oversee A/V setup for school events. Responsibilities: • Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries • Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues • Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity • Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations • Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management • Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

Help Desk Analyst We are seeking a proficient Help Desk Analyst to join our team. The chosen candidate will play a crucial role in the Information Technology sector. In this position, you will be responsible for handling client requests, managing accounts, and resolving issues. This role offers a long-term contract employment opportunity. Responsibilities: • Process customer requests efficiently and accurately, including password resets, account maintenance, and software installations. • Handle additions, moves, and changes for new employees and terminations. • Install printers and software, ensuring optimal functionality. • Grant access rights to shared folders and domain groups as needed. • Troubleshoot a variety of software issues including operating system, SAP, Microsoft Office, Citrix, and browsers. • Provide remote support using tools such as LANDesk, Zoom, and Remote Desktop. • Resolve issues related to Google email and Cisco VPN Client/Secure Auth OTP. • Maintain knowledge of M365 Environment including Email, Teams, SharePoint, and One Drive. • Keep accurate records of customer interactions and issues resolved.

Solutions Specialist / Business Analyst We are seeking a Solutions Specialist / Business Analyst to join our team in Rockaway, New Jersey. In this role, you will be instrumental in bridging the gap between business requirements and technical implementation. You'll collaborate with internal and external stakeholders, optimize business processes, and use your SQL expertise to support data-driven decision-making. Responsibilities: • Collaborate with business stakeholders to understand their challenges, objectives, and requirements• Analyze and identify process inefficiencies, recommending data-driven solutions• Document business and functional requirements, workflows, and use cases• Develop user stories, test scripts, and acceptance criteria for development teams• Work alongside IT, product owner, and development teams to translate business needs into technical solutions• Support solution design, system configuration, and testing efforts• Ensure implemented solutions align with business objectives and technical requirements• Facilitate clear communication between business teams and technical teams, acting as a liaison• Lead workshops, stakeholder meetings, and training sessions• Provide end-user support, documentation, and training for new processes and systems• Analyze data trends, generate insights, and support decision-making• Develop reports and dashboards to track key business metrics• Research, evaluate, and implement third-party SaaS solutions and integrate them with in-house products• Develop detailed project plans and track progress to ensure successful execution• Maintain comprehensive project documentation.

Deployment Technician We are seeking a skilled Deployment Technician to join our team. As a Deployment Technician, your primary duties will involve upgrading Windows systems, offering end-user support, and handling PC refresh and lifecycle refresh tasks. This role is based in Orange, Connecticut, offering a contract to permanent employment opportunity. Responsibilities:• Upgrade Windows systems from version 10 to 11, candidates without Windows imaging experience will not be considered for this position• Deliver comprehensive support to end-users• Manage and execute PC refresh tasks promptly• Supervise lifecycle refresh tasks to ensure optimal system performance • Use Microsoft systems and Active Directory for various tasks • Address and resolve configuration management issues • Carry out deployment tasks efficiently• Monitor and maintain computer hardware to ensure optimal performance.

Product Support Specialist We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform. Responsibilities: • Handle technical support tickets, with a focus on product-related concerns. • Deliver high-quality product support to customers, addressing inquiries related to our platform. • Utilize SQL queries to delve into customer data and investigate issues. • Aid customers in understanding product features, best practices, and technical configurations. • Collaborate with the development team to identify, escalate, and rectify software bugs. • Work hand-in-hand with product managers, engineers, and customers to elevate the user experience. • Develop and upkeep support documentation to streamline troubleshooting processes. • Contribute to improving the platform by providing valuable feedback from customers.

Staff Accountant / Analyst (Accounts Payable) Our client is seeking a detail-oriented and analytical Accounts Payable (AP) Staff Analyst to join our growing team. The ideal candidate will have strong technical skills, a deep understanding of AP processes, and a proactive approach to optimizing financial operations. This role will focus on AP data analysis, process improvements, and ensuring compliance with internal controls and policies. Key Responsibilities:<ul><li>Analyze AP transactions and trends to identify discrepancies, cost-saving opportunities, and process improvements.</li><li>Assist in the timely and accurate processing of invoices, payments, and reconciliations.</li><li>Monitor vendor accounts and resolve discrepancies in collaboration with internal departments.</li><li>Develop and maintain reports on AP performance, vendor aging, and cash flow forecasts.</li><li>Ensure compliance with company policies, internal controls, and regulatory requirements.</li><li>Support month-end and year-end closing processes by preparing AP-related reports and journal entries.</li><li>Collaborate with the finance team to streamline workflows and enhance system efficiency.</li><li>Assist in audits by providing necessary documentation and analysis.</li></ul>

IT Business Systems Analyst We are seeking an IT Business Systems Analyst to join our team based in Kings Park, New York. In this role, you will focus on data analysis, system integration, process improvement, and data governance in the transport industry. This role offers an exciting opportunity for those proficient in Microsoft Power BI, Microsoft SSRS, Microsoft SQL Server, and Microsoft Azure. Responsibilities: • Develop and optimize SQL queries and stored procedures to facilitate reporting and data analysis. • Design and manage reports using SQL Server Reporting Services (SSRS) for accurate business insights. • Create interactive dashboards and visualizations in Power BI to support data-driven decision-making. • Lead ERP migration projects, ensuring seamless data integration and maintaining data consistency across systems. • Analyze existing business processes, identifying areas for improvement and automation. • Collaborate with cross-functional teams to gather data requirements and perform data validation during migration projects. • Maintain high data quality standards through regular audits, validations, and continuous monitoring. • Document data flows, technical specifications, and reporting requirements for stakeholders. • Implement data governance practices to ensure data accuracy, accessibility, and compliance with security protocols. • Troubleshoot data inconsistencies and system issues, providing prompt resolution to stakeholders.

Business Systems Analyst We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems. Responsibilities: • Engage with business stakeholders to collect, scrutinize, and document requirements.• Convert business requirements into comprehensive functional and technical specifications.• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.• Conduct data analysis to spot trends and offer actionable insights.• Lead workshops, meetings, and discussions to ensure project alignment.• Create and uphold project documentation, including business requirements, process flows, and user stories.• Support User Acceptance Testing and offer continuous support for systems in use.• Use business analysis tools such as Atlassian Jira and Confluence effectively.• Apply Agile and Scrum methodologies in project management.• Conduct business process modeling and data analysis.• Leverage proficiency in SQL and data analysis tools.• Understand and apply insurance processes, terminology, and regulations.

Sr. Dynamics365 F&O Business Analyst We are in search of a Sr. Dynamics365 F& O Business Analyst to join our team based in western Connecticut. As a Sr. Dynamics365 F& O Business Analyst, your role will encompass supporting, maintaining, and enhancing our Microsoft Dynamics 365 environment. You will work closely with various business teams and IT counterparts to translate business requirements into IT initiatives and lead the design, development, and testing activities to make these initiatives a reality. Responsibilities:• Analyze and resolve issues related to D365 F& O.• Identify and implement opportunities for system functionality improvement and reduction of manual work.• Lead projects to deliver new functionality in response to emerging business requirements.• Coordinate updates to the D365 system and changes to systems integrated with D365.• Establish productive relationships with business partners, IT counterparts, vendors, and consultants.• Collaborate with IT team members, vendors, and consultants to deliver projects and perform system updates.• Create and maintain system and functional documentation to aid future support and development efforts.• Fulfill business reporting needs and assist with interpreting system reports and data.• Adhere to IT General Controls and Sarbanes Oxley compliance requirements and support audit activities by providing control-related information as needed.

IT Director We are offering an exciting opportunity for an IT Director in FEASTERVILLE TREVOSE, Pennsylvania. As an IT Director, you will play a crucial role in overseeing and managing all IT operations across the company, maintaining the network environment, and driving the development of innovative technical solutions. Responsibilities: • Oversee the strategic planning and execution of all IT operations • Establish and maintain the network environment and security protocols • Manage support and maintenance of existing applications • Drive the development and implementation of innovative technical solutions • Actively participate in hardware and software evaluations • Oversee the management of vendor contracts and make informed purchasing decisions • Maintain accurate records and ensure compliance throughout the purchasing process • Stay updated on industry trends and ensure compliance with security measures and safeguards • Communicate updates to IT policies and procedures effectively • Explain technical concepts to both technical and non-technical managers and employees • Collaborate with various organizational leaders to build consensus on strategies and tactics • Utilize skills in Cisco Technologies, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, ERP Solutions, Backup Technologies, Computer Hardware, Contracts, Deployments, Deskside Support.

Data Engineer Hands on development and support of new or existing data applications. Work closely with business and analysts to understand data and business process and make recommendations to clients as requested on best practices or long-term solutions to resolve current issues and also for future system design Works closely with Application and Enterprise Architects to create/review low level implementation designs, understand high level data flow designs developed by data architects. Provide technical guidance to the team for implementing complex data solutions. Provide support in the design, development, code reviews, test deploy and documentation of data engineering and data integration Applications. Maintain detailed documentation to support downstream integrations Provide support for production issues Performs activities of a scrum master Identify technology trends and explore opportunities for use within the organization Qualifications: Five to seven years of experience in Data Warehousing, Data integration or Data Engineering projects Ability to effectively work well with people in other departments and/or outside of the enterprise. Proficient in SQL. Experience working within Azure ecosystem Experience in Informatica Powercenter, IICS, Cognos, Netezza Performance servers Experienced in any of these analytical platforms - PowerBI, AzureML, Databricks or Synapse Experience using Python or Scala. Experience in Azure DevOps and Github is preferred P& C Insurance experience is preferred Possesses excellent communication skills. Bachelor’s degree in computer science or related engineering field preferred.

IT Manager We are eager to welcome an IT Manager to our team, based in New Hyde Park, New York. The IT Manager will play a pivotal role in managing our technical infrastructure, supervising IT team members, and coordinating with other departments to ensure our IT services are running effectively and securely. Responsibilities: • Leading the IT team, providing guidance and support to network engineers, system administrators, and support staff • Overseeing the performance and uptime of our IT infrastructure, including networks, servers, and databases • Implementing robust security measures such as firewalls and encryption protocols, performing regular security assessments, and responding promptly to security incidents • Working closely with leadership to formulate and execute IT strategies that align with our objectives, including the recommendation and adoption of new technologies • Effectively managing system integration, ensuring the successful implementation of new technologies or systems without disruption to ongoing operations • Developing and managing the budget for the IT department, balancing performance and expenditure for optimal resource utilization • Coordinating with external vendors for the acquisition of software, hardware, and IT services, managing contracts, and ensuring services are delivered as agreed • Creating and maintaining disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters • Providing technical support to staff, resolving IT issues promptly and efficiently, and maintaining support documentation for end-users • Guaranteeing compliance of all IT systems and operations with relevant laws, regulations, and industry standards, maintaining up-to-date documentation for IT systems, configurations, and processes • Preparing regular reports for senior management on IT performance, projects, and any challenges encountered, and establishing key performance indicators (KPIs) for IT operations.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

Data Engineer We are offering a permanent employment opportunity for a Data Engineer in the insurance industry, based in Branchville, New Jersey. As a Data Engineer, your role will encompass the development and support of data applications, working in close collaboration with business analysts, application and enterprise architects, and providing technical guidance to the team for implementing complex data solutions. Responsibilities: • Collaborate with business analysts to understand data and business processes, making recommendations on best practices or long-term solutions to resolve current issues and for future system design. • Engage in hands-on development and support of new or existing data applications. • Work in partnership with Application and Enterprise Architects to understand high-level data flow designs and create/review low-level implementation designs. • Offer technical guidance to the team for implementing intricate data solutions. • Maintain detailed documentation to support downstream integrations. • Provide support for production issues and execute the activities of a scrum master. • Identify technology trends and explore opportunities for their use within the organization. • Participate in the design, development, code reviews, testing, deployment, and documentation of data engineering and data integration applications.

Software Engineering II Overview:Robert Half is seeking a Test Automation Engineer to support an Investor-Owned Utility client headquartered in New Jersey. This role offers a dynamic environment for professional growth, where you will design and maintain automated tests, validate software performance, and enhance testing protocols. Key Responsibilities:<ul><li>Develop and maintain automated test scripts to ensure software functionality, identify bugs, and streamline testing processes.</li><li>Validate test plans, test cases, defects, user scenarios, test scripts, and testing estimates following Testing Center of Excellence (TCoE) guidelines.</li><li>Build a robust test data management and scripting strategy, ensuring comprehensive test coverage.</li><li>Manage test environments and integrate test automation with CI/CD pipelines.</li><li>Conduct software issue research through automated testing techniques.</li><li>Collaborate with QA Analysts and Software Developers to develop effective testing solutions.</li><li>Provide support to the Release Management team and communicate Go/No-Go decisions for testing scripts.</li></ul>

Data Quality Analyst We are in the process of recruiting a Data Quality Analyst to join our team based in New York. The individual will play a vital role in maintaining the integrity and accuracy of our data systems, with primary duties including data quality monitoring, data cleansing, and discrepancy resolution. This role offers a long-term contract employment opportunity. Responsibilities: • Collaborate with planning, activation, and strategy teams to ensure smooth data flow and adherence to established protocols. • Work with teams to resolve data discrepancies in media platforms and/or within internal applications. • Monitor the data entry process, ensuring the accuracy and completeness of information both in planning tools and in platforms such as TTD, DV360, Meta, X, and Amazon. • Identify and address data inconsistencies or errors, collaborating with data engineers to implement technical fixes and improvements. • Provide regular updates on data cleansing progress and the overall health and performance of the data system. Keep engineering teams informed about recurring issues or areas for improvement, providing guidance and feedback. • Build strong relationships with stakeholders through proactive communication and support.

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31 results for Desktop Support Analyst in New York, NY

Technology Doesn't Change the World, People Do.^®