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261 results for Help Desk Support Manager in New York, NY

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We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.

Responsibilities:

• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.
• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.
• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.
• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.
• Utilize Microsoft Intune for device provisioning and policy enforcement.
• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.
• Foster client relationships by providing detail oriented, friendly support and training.
• Maintain detailed service tickets and IT documentation using ITSM tools.
• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.
• Proactively identify and resolve potential IT problems before they escalate.

• Proven knowledge and experience in Cisco Technologies
• Familiarity with Citrix Technologies
• Proficiency in Cloud Technologies
• Prior experience with Dell Technologies
• Strong understanding of IT Service Management (ITSM)
• Experience with Active Directory
• Ability to troubleshoot Computer Hardware issues
• Skills in Configuration Management
• Experience in managing Deployments
• Expertise in Deskside Support

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

261 results for Help Desk Support Manager in New York, NY

Help Desk Manager We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations. Responsibilities: • Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues. • Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365. • Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations. • Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery. • Utilize Microsoft Intune for device provisioning and policy enforcement. • Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations. • Foster client relationships by providing detail oriented, friendly support and training. • Maintain detailed service tickets and IT documentation using ITSM tools. • Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments. • Proactively identify and resolve potential IT problems before they escalate.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

IT Manager We are eager to welcome an IT Manager to our team, based in New Hyde Park, New York. The IT Manager will play a pivotal role in managing our technical infrastructure, supervising IT team members, and coordinating with other departments to ensure our IT services are running effectively and securely. Responsibilities: • Leading the IT team, providing guidance and support to network engineers, system administrators, and support staff • Overseeing the performance and uptime of our IT infrastructure, including networks, servers, and databases • Implementing robust security measures such as firewalls and encryption protocols, performing regular security assessments, and responding promptly to security incidents • Working closely with leadership to formulate and execute IT strategies that align with our objectives, including the recommendation and adoption of new technologies • Effectively managing system integration, ensuring the successful implementation of new technologies or systems without disruption to ongoing operations • Developing and managing the budget for the IT department, balancing performance and expenditure for optimal resource utilization • Coordinating with external vendors for the acquisition of software, hardware, and IT services, managing contracts, and ensuring services are delivered as agreed • Creating and maintaining disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters • Providing technical support to staff, resolving IT issues promptly and efficiently, and maintaining support documentation for end-users • Guaranteeing compliance of all IT systems and operations with relevant laws, regulations, and industry standards, maintaining up-to-date documentation for IT systems, configurations, and processes • Preparing regular reports for senior management on IT performance, projects, and any challenges encountered, and establishing key performance indicators (KPIs) for IT operations.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities • Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. • Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft to address and resolve issues. • Leverage your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to maintain and improve our systems. • Utilize ticketing systems such as Kaseya to track, manage, and resolve issues. • Apply your knowledge of security monitoring to safeguard our systems and data. • Upload patches as needed to ensure system stability and security. • Partner with Managed Service Provider (MSP) to leverage their expertise and resources.

Desktop Support Analyst Required Skills and Experience • Minimum of 3 years of experience in a help desk or technical support role. • Strong leadership skills and the ability to work independently. • Proficiency with MSP tools and platforms. • Solid experience with Microsoft Windows, Active Directory, and Office 365. • Solid experience scripting with PowerShell • Strong understanding of networking concepts and troubleshooting. • Excellent written and verbal communication skills. Preferred Skills • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. • Prior experience in a Managed Service Provider (MSP) environment.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

Help Desk Analyst We are seeking a proficient Help Desk Analyst to join our team. The chosen candidate will play a crucial role in the Information Technology sector. In this position, you will be responsible for handling client requests, managing accounts, and resolving issues. This role offers a long-term contract employment opportunity. Responsibilities: • Process customer requests efficiently and accurately, including password resets, account maintenance, and software installations. • Handle additions, moves, and changes for new employees and terminations. • Install printers and software, ensuring optimal functionality. • Grant access rights to shared folders and domain groups as needed. • Troubleshoot a variety of software issues including operating system, SAP, Microsoft Office, Citrix, and browsers. • Provide remote support using tools such as LANDesk, Zoom, and Remote Desktop. • Resolve issues related to Google email and Cisco VPN Client/Secure Auth OTP. • Maintain knowledge of M365 Environment including Email, Teams, SharePoint, and One Drive. • Keep accurate records of customer interactions and issues resolved.

IT Support Specialist We are seeking an IT Support Specialist to join our team in HARTSDALE, New York. In this role, you will be the first point of contact for technical support, providing solutions to various tech-related issues, and playing a key role in implementing strategic tech projects. You will also manage our asset inventories and technical knowledge base, and oversee A/V setup for school events. Responsibilities: • Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries • Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues • Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity • Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations • Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management • Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Tax Manager (Corporate) POSITION: TAX MANAGER (CORPORATE)LOCATION: SHELTON, CT RECRUITER CONTACT: KELLEIGH MARQUARD - Kelleigh.Marquard@Roberthalf Company Overview: Our Valued Client is a highly successful publicly held manufacturing company located in Central Connecticut. With a strong commitment to innovation and excellence, this impressive Organization has become a leader in its industry. Its dedicated team, culture of integrity, and focus on continuous improvement has contributed to its sustained growth and success. Our Client is currently seeking a dynamic and experienced Corporate Tax Manager to join its team. Position Overview: The Corporate Tax Manager will play a pivotal role within the Corporate Accounting team, reporting directly to the Director of Tax and working closely with the Corporate Controller and Chief Financial Officer. This is an exciting opportunity that encompasses a diverse array of responsibilities, including Income Tax Compliance, Provision and Planning, Local and International Tax, Indirect Taxes, M& A analysis, and providing essential support to various special projects and process improvement initiatives. Key Responsibilities:• Oversee and assist in the completion of federal, international and state income tax returns including all related analysis and support• Review and oversee sales & use and property tax functions• Conduct audits of federal and state income tax and state and local filings• Manage accounting for income taxes (ASC 740) in the US and International subsidiaries• Oversee transfer pricing and management fee arrangements• Collaborate with international subsidiaries on global tax compliance processes• Supervise professional staff and act as a liaison with operating management on tax issues and accounting staff on tax accounting issues• Ensure that appropriate internal controls are in place over accounting for income taxes• Serve as a departmental liaison with IT staff on all technical matters relating to tax applications• Assist the executive management team with corporate tax planning issues as required• Support the Corporate Controller in estimating and monitoring annual cash taxes• Assist with global M& A activities (structuring, diligence, etc.) Benefits:<ul><li>Competitive compensation and bonus structure.</li><li>Comprehensive benefits package, including medical, dental, and vision coverage.</li><li>Retirement savings plan with company matching.</li><li>Generous paid time off and holidays.</li><li>Professional development opportunities.</li><li>A supportive and inclusive company culture with a focus on work-life balance</li></ul>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.

Desktop Support Analyst We are in the process of recruiting a Desktop Support Analyst for our operations located in New York. This role involves providing on-site support to our end clients and involves working with a range of technologies. This position offers a long-term contract employment opportunity. Responsibilities: • Assisting with software and hardware issues, including working with docking stations and printers. • Providing executive support, with previous experience in this area considered a plus. • Acting as the point of contact for the remote networking team, providing hands-on assistance as needed. • Managing Zoom conference rooms, ensuring smooth operations for all meetings. • Addressing any issues with the wireless access point or router, including restarting the system as needed. • Assisting with ticket resolution during downtime to ensure continuous service. • Supporting a small office environment, with around 10 desks to manage. • Utilising skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management as part of daily tasks.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Sr. Accountant Our client, a well renowned NYC quick service restaurant, is looking to add a Senior Accountant to the team due to exponential growth. The Senior Accountant will oversee key financial operations, ensuring accurate reporting, compliance, and insights to drive informed business decisions. This role offers a unique opportunity to thrive in a fast-paced retail environment, gain high visibility, and grow alongside a scaling organization. Key Responsibilities<ul><li>Support month-end and year-end close processes</li><li>Prepare, review, and maintain accurate financial records, including journal entries and account reconciliations.</li><li>Support accounts payable and accounts receivable processes, including transaction verification, invoice processing, and payment reconciliations.</li><li>Ensure timely and accurate completion of bank reconciliations and general ledger maintenance.</li><li>Assist in the preparation of monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Monitor inventory and cost of goods sold (COGS), ensuring accurate reporting.</li><li>Assist in the preparation and analysis of budgets and forecasts as directed by management.</li><li>Assist in the preparation of schedules and work papers to support internal and external audits.</li><li>Support the Accounting Manager and collaborate with the accounting team to optimize financial systems and workflows.</li></ul>

Tax Manager - Corporate I have an amazing CPG client who is PE backed by some of the biggest names in the industry. They have been in aggressive acquisition mode (just completed 2x in the past 12 months). I have been assisting them build out their Finance and Accounting team over the past year. All the positions including this one are net new due to growth. The VP of Tax is looking to hire a Tax Manager. They currently have a B4 outside tax team handling the majority of the work, but now are looking to bring some functions in house. The role will report directly into the VP of Tax with exposure to the CFO. The VP of Tax has an impressive background and is a former B4/CPA (active) and is open to straight public Tax Seniors or light Managers out of a top regional or B4 team. As always, these are permanent, full time, fully benefited salaried positions (they are NOT temp, temp to perm). They are located in the heart of NYC, and in the office 5 days a week. Compensation is based on experience:The Tax Manager is between $130 - $145k base + bonus + equity The role will cover:<ul><li>The role will focus on ASC-740/Provisions </li><li>You will handle tax compliance</li><li>Will work on some tax research, memos</li><li>Prepare working papers for federal and state income tax</li><li>Assist will moving from a yearly tax provision to quarterly</li><li>Manage the tax audits.</li><li>Some exposure to M& A tax (but not a core function)</li><li>Support the management of the 3rd party Tax firm </li></ul> Who are you?<ul><li>MUST have tax provision (ASC 740) experience </li><li>Open to a straight B4/top regional tax senior</li><li>Open to a public/private background </li><li>CPA or parts passed is a+</li><li>MST or MS in Tax is a +</li><li>3+ years of experience </li><li>Bachelor’s degree in Accounting</li></ul> Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial. He or she must be able to effectively collaborate with individuals both inside and outside the company. If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf

SAP Service Delivery Responsibilities:§ Manage the RUN service and supervise its functioning to ensure user effectiveness, adoption, and Operational excellence for Supply Chain & Finance applications in US§ Work closely with the support team to ensure timely resolution of tickets and underpinning issues are identified and resolved§ Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary§ Act as an escalation point and take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews§ Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery§ Taking accountability for service delivery performance, meeting customer expectations, and driving future demand§ Providing accurate and regular reports to the management on performance of the service delivery with relevant KPIs§ Ensure that standardized methods, processes, and procedures are used for the efficient and prompt handling of all changes§ Accountable for knowledge transition from enhancements/projects to run teams using a standard Build to Run process§ Perform proactive problem management to minimize failures § Focus on Knowledge Management to ensure proper documentation, availability and sharing of knowledge§ Establish governance process to review SLA’s, KPI’s, vendor performance and quality of service§ Lead a culture of Continual Service Improvement with the vendors§ Supervise external vendors that manages support / maintenance including Major Incidents§ Demonstrated ability to manage support operations and strong ability to influence others§ Build strong relationships with the BRMs and key stakeholders to identify customer issues and needs§ Collaborate with application and infrastructure teams on issue resolution§ Lead and manage external AMS teams § Collaborate with cross-functional teams

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Accounting Manager Are you ready to play a pivotal role in transforming the energy industry through financial leadership? Our client is seeking an exceptional Accounting Manager to join our dynamic Finance team. This is your chance to drive financial excellence while helping to achieve their mission: power the grid with clean energy 24/7. If you’re passionate about building robust accounting systems, solving complex financial challenges, and working in an innovative, fast-paced environment, this is the perfect opportunity for you! What You’ll Do:Lead daily accounting operations — ensure accurate and timely recording of financial transactions, including journal entries, reconciliations, and reporting. Drive financial reporting — support quarterly and annual financial reporting, working closely with external auditors and key stakeholders. Enhance financial systems & efficiency — improve reporting templates, refine workflows, and leverage technology to streamline accounting activities. Collaborate across teams — partner with senior management and other departments to provide financial insights and support critical decision-making. For immediate consideration please email resume to Kristin.Kelleher@roberthalf.

Relationship Manager Robert Half is partnering with a leading financial services firm is seeking a talented and motivated Relationship Manager (Associate Director) to join our Portfolio team. This role is responsible for managing client relationships, ensuring sound credit structures, and mitigating credit risk through proactive portfolio management. This is an exciting opportunity for a professional who enjoys analyzing high-growth companies, optimizing credit procedures, and contributing to a dynamic financial ecosystem. Responsibilities<ul><li>Lead executive-level conversations with clients, demonstrating a strong understanding of their business objectives, challenges, and financial health.</li><li>Oversee and manage day-to-day funding requests to ensure smooth operations.</li><li>Analyze portfolio performance, identify trends, and recommend strategic actions to maintain credit quality.</li><li>Manage renewals, annual reviews, and interim credit analyses to support a well-structured portfolio.</li><li>Review and execute amendment requests to accommodate evolving client needs.</li><li>Support a seamless transition for clients from Underwriting to Portfolio Management.</li><li>Develop and refine operational processes, policies, and procedures to enhance efficiency and scalability as the portfolio grows.</li></ul>

Sr. Project Manager We are on the lookout for a Sr. Project Manager to join our team. In this role, you will be tasked with overseeing complex multi-year programs, providing project management for strategic initiatives, and playing a vital role in improving project management practices. Responsibilities<ul><li>Lead the intake process for new projects by gathering requirements, securing approvals, and developing project plans.</li><li>Oversee multiple complex strategic projects, ensuring alignment with success criteria and expected ROI.</li><li>Collaborate with project sponsors to refine program roadmaps and coordinate cross-functional resources.</li><li>Implement and uphold project management best practices across business and support units.</li><li>Build and maintain strong relationships between the Project Management Office and business units.</li><li>Continuously enhance the Project and Portfolio Management (PPM) framework.</li><li>Facilitate lessons learned discussions and integrate improvements into processes and templates.</li><li>Develop and deliver training materials for end-users.</li><li>Act as a subject matter expert on the PPM toolset, providing guidance and driving adoption.</li><li>Mentor and support team members as needed.</li></ul>

IT Project Manager - Higher Ed We are offering a permanent employment opportunity for an IT Project Manager - Higher Ed in Woodbridge, New Jersey. This role revolves around the crucial task of developing and implementing project management frameworks, procedures, and templates, as well as managing the Project Management Life Cycle from start to finish in the industry. Responsibilities: • Develop and implement project management office frameworks, processes, and templates. • Ensure that projects are completed on time and meet business and system requirements. • Provide support for project plan development and monitor timelines, budgets, and scope. • Create project budgets, estimate resources needed, and negotiate with resource managers to ensure appropriate resource allocation. • Apply PM tools and methodologies to ensure project milestones are achieved and scope is maintained. • Conduct project completion reviews, resource and vendor assessments, and create recommendation reports. • Observe project team dynamics to ensure effective team member synergies and to resolve and escalate issues. • Perform assessments throughout projects to identify risks and potential impact and to develop response strategies. • Participate in the evaluation, selection, maintenance, and continuous enhancements of project management methodology, tools, and templates. • Develop standards and procedures for project reporting and documentation. • Report on the status of the overall project, identify and communicate resource conflicts. • Solicit regular feedback from stakeholders and project sponsors to continually improve project performance.

Accounting Manager Are you an experienced accounting professional with a strong background in financial consolidation, reporting, and investment activities? Our client, a highly successful Insurance company, is looking for a detail-oriented and proactive Accounting Manager to join their dynamic finance team. In this key role, you'll be instrumental in driving efficiency, ensuring compliance with US GAAP, and supporting the company’s investment strategies and accounting processes. Key Responsibilities:· Lead the preparation of consolidated group financial statements in compliance with US GAAP.· Manage accounting memos, journal entries, and reconciliations for underwriting accounts.· Oversee investment accounting processes, including balance reconciliations and reviewing performance.· Work closely with auditors, ensuring smooth GAAP and statutory reporting.· Continuously improve processes and controls to enhance reporting efficiency and financial statement accuracy.· Support investment accounting projects and provide strategic recommendations.· Collaborate with internal teams (e.g., underwriting, finance, legal) and external stakeholders, such as auditors and investment managers.· Ensure compliance with financial regulations and internal control policies.· Assist in preparing reports, appraisals, and presentations for management and boards.· Coordinate liquidity management, capital movements, and banking relationships.· Play a key role in the FP& A function and provide valuable insights to senior management. For immediate consideration please email Alex.Muzaurieta@roberthalf.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

Payroll Manager Dynamic organization is currently seeking an experienced and detail-oriented Payroll Manager to lead and manage our payroll operations. The ideal candidate will have at least 8+ years of payroll experience, 5+ years of supervisory experience, and hold a Bachelor's degree in Accounting, Finance, or a related field. The Payroll Manager will oversee the payroll team to ensure compliance with applicable laws, timely and accurate payroll processing, and alignment with company policies and objectives. This role is a key part of our Finance & Accounting team and requires a high level of professionalism, leadership, and technical payroll expertise. Key Responsibilities:Payroll Operations Management:<ul><li>Oversee and manage the end-to-end payroll process for all employees, ensuring accuracy, timeliness, and full compliance with regulations.</li><li>Maintain payroll systems and ensure efficient workflows, compliance, and accuracy in calculations.</li></ul>Team Leadership and Development:<ul><li>Supervise, mentor, and develop a team of payroll professionals, fostering a collaborative and high-performing environment.</li><li>Conduct performance evaluations, coach employees, and oversee goal-setting for the payroll team.</li></ul>Compliance and Reporting:<ul><li>Ensure compliance with federal, state, and local payroll laws and regulations, including tax filings and employment standards.</li><li>Stay updated on applicable laws, industry standards, and changes to payroll processes or tax requirements.</li><li>Prepare and present payroll-related financial reports, including reconciliations and audit support.</li></ul>System Optimization and Process Improvement:<ul><li>Continuously evaluate payroll systems and processes, identifying opportunities for automation and optimization.</li><li>Partner with IT and other stakeholders to implement system updates or enhancements.</li><li>Develop and implement payroll policies and procedures to improve accuracy and efficiency.</li></ul>Stakeholder Collaboration:<ul><li>Serve as the main liaison between the payroll department and internal/external stakeholders, including Finance, HR, vendors, and auditors.</li><li>Communicate payroll-related matters clearly and effectively to employees and management.</li></ul>Audits and Risk Management:<ul><li>Coordinate payroll audits (internal and external) to ensure compliance and mitigate risks.</li><li>Address any discrepancies or findings with appropriate resolutions.</li></ul>

Associate Director, Case Management Systems We are in search for an Associate Director, Case Management Systems to join our team in the non-profit industry located in New York. In this role, you will hold a pivotal position to ensure our technology solutions are in alignment with the organization's mission and operational goals. Your focus will be on case management systems and other enterprise applications, optimizing them to support the various programs, departments, and operations within our organization. Responsibilities: • Lead the design, implementation, and support of case management systems and other enterprise applications across the organization. • Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals. • Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions. • Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications. • Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience. • Supervise and build capacity within the case management systems and enterprise applications team. • Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables. • Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation. • Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives. • Build and maintain relationships with vendors, consultants, and technology partners.

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261 results for Help Desk Support Manager in New York, NY

Technology Doesn't Change the World, People Do.^®