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    36 results for Noc Technician in New York, NY

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    We are looking for a Network Engineer to join our team in Point Pleasant, New Jersey. As a Network Engineer, you will be involved in a variety of tasks, such as developing an enterprise network architecture strategy, implementing network MPLS circuits, and handling network-related projects. You will also be responsible for troubleshooting network and system issues, maintaining network hardware, and collaborating with the Cyber team on security control implementation.


    Responsibilities:

    • Develop and implement a strategy for enterprise network architecture, focusing on scalability, performance, and availability

    • Handle technical resources for network-related projects

    • Carry out changes to the network (WAN/LAN), firewall, and router as part of the change management process

    • Diagnose and resolve hardware, software, and other network and system issues

    • Replace faulty network hardware components when necessary

    • Install, configure, maintain, and troubleshoot network switches, firewalls, data diodes, and routers

    • Deploy network patch management (switches, routers, and firewalls)

    • Perform root-cause analysis on IT and end-user support issues; develop technical or training solutions to prevent future problems

    • Collaborate with the Cyber team on the implementation of security controls and directives

    • Monitor WAN bandwidth utilization and make necessary upgrades

    • Minimum of 3 years of experience as a Network Engineer.

    • Proficient in Border Gateway Protocol (BGP).

    • Demonstrated experience with Checkpoint.

    • Expertise in Cisco ASA is required.

    • Proven ability to work with Cisco Routers.

    • Familiarity with various Cisco Technologies.

    • Capability to perform AB Testing.

    • Comprehensive knowledge of Backup Technologies.

    • Proficiency in handling Computer Hardware.

    • Experience with Configuration Management.

    • Ability to work in Datacenter environments.

    • Demonstrated skills in Change Management.

    • Experience in managing WAN - Wide Area Networks.

    • Ability to work with LAN - Local Area Networks.

    • Proficiency in Patch Management.

    • Experience with Cisco Firewall is required.

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    36 results for Noc Technician in New York, NY

    Network Engineer <p>We are looking for a Network Engineer to join our team in Point Pleasant, New Jersey. As a Network Engineer, you will be involved in a variety of tasks, such as developing an enterprise network architecture strategy, implementing network MPLS circuits, and handling network-related projects. You will also be responsible for troubleshooting network and system issues, maintaining network hardware, and collaborating with the Cyber team on security control implementation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategy for enterprise network architecture, focusing on scalability, performance, and availability</p><p>• Handle technical resources for network-related projects</p><p>• Carry out changes to the network (WAN/LAN), firewall, and router as part of the change management process</p><p>• Diagnose and resolve hardware, software, and other network and system issues</p><p>• Replace faulty network hardware components when necessary</p><p>• Install, configure, maintain, and troubleshoot network switches, firewalls, data diodes, and routers</p><p>• Deploy network patch management (switches, routers, and firewalls)</p><p>• Perform root-cause analysis on IT and end-user support issues; develop technical or training solutions to prevent future problems</p><p>• Collaborate with the Cyber team on the implementation of security controls and directives</p><p>• Monitor WAN bandwidth utilization and make necessary upgrades</p> Network Engineer <p>We are in search of a Network Engineer to join our team in NORWALK, Connecticut. In this role, you will be handling various responsibilities related to network administration and engineering. This position offers a short term contract employment opportunity, onsite Monday- Thursday and is a 32 hour work week. </p><p><br></p><p>Responsibilities:</p><p>• Demonstrate expertise in network administration and engineering with a focus on Cisco HW/SW and best practices.</p><p>• Utilize network monitoring, reporting, and troubleshooting tools effectively.</p><p>• Implement and manage network security technologies including Firewalls, VPNs, DDoS, Web filtering.</p><p>• Show proficiency in networking protocols such as TCP/IP, OSPF, MPLS, BGP, EIGRP.</p><p>• Manage and optimize audio/video conferencing solutions utilizing QOS, and traffic shaping.</p><p>• Handle tasks involving Azure cloud networking.</p><p>• Work with Aruba wireless solutions and SAN/NAS storage environments.</p><p>• Manage DHCP, DNS, and certificate management.</p><p>• Provide support for telephony systems including VoIP, CUCM, SIP, Microsoft Teams calling.</p><p>• Demonstrate strong written and oral communication skills, problem-solving abilities, and process management skills.</p> Sr Network Engineer / Team Lead <p>Our client is seeking a skilled <strong>Senior Network Engineer</strong> to lead its IT network team. This role involves designing, implementing, and managing network infrastructure to enhance <strong>connectivity, performance, and security</strong>. As a team lead, you will provide <strong>technical expertise, mentorship, and project leadership</strong> while ensuring network reliability and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li><strong>Network Infrastructure</strong> – Design, deploy, and troubleshoot <strong>LAN/WAN</strong> networks, including <strong>Cisco routers, switches (Catalyst, Nexus, ISR), and SD-WAN solutions</strong>.</li><li><strong>Wireless Networks</strong> – Implement and maintain <strong>Wireless LAN Controllers (WLC)</strong> and <strong>Access Points (APs)</strong>, including site surveys and troubleshooting.</li><li><strong>Cloud Technologies</strong> – Configure and manage <strong>Azure infrastructure</strong> to support cloud-based networking solutions.</li><li><strong>Security</strong> – Deploy and manage <strong>firewalls (Palo Alto, Cisco ASA), VPNs</strong>, and conduct vulnerability assessments to enhance network security.</li><li><strong>Protocol Management</strong> – Optimize and troubleshoot <strong>routing protocols (BGP, OSPF, EIGRP), VLANs, HSRP, and spanning tree</strong>.</li><li><strong>Automation & Monitoring</strong> – Utilize <strong>Python, Ansible</strong>, and tools like <strong>SolarWinds, PRTG</strong> for network automation and performance monitoring.</li><li><strong>Project & Incident Management</strong> – Lead <strong>network infrastructure projects</strong>, upgrades, and migrations. Manage support tickets using <strong>Jira</strong>.</li><li><strong>Leadership & Collaboration</strong> – Mentor network engineers, assign tasks, set priorities, and ensure deadlines are met. Align network systems with business objectives.</li></ul><p><br></p> Sr. Network Engineer We are offering an exciting opportunity for a Sr. Network Engineer in the Financial Services industry. Based in BENSALEM, Pennsylvania, this role involves leading the implementation and deployment of new technologies and locations, performing proactive maintenance of the network system, and ensuring compliance with security standards.<br><br>Responsibilities:<br><br>• Proactively monitoring network performance, providing recommendations for improvement, upgrades, and expansion.<br>• Leading the network system life cycle efforts, including the implementation and deployment of new equipment and locations.<br>• Conducting audits and maintenance of branch locations and secondary data centers as needed.<br>• Ensuring compliance with security standards through the regular review, audit, and remediation of network devices.<br>• Maintaining and updating network equipment with software patches and firmware updates to ensure reliability, performance, and up-to-date security.<br>• Documenting and updating diagrams for all network devices and services.<br>• Supporting other teams within the organization in their day-to-day tasks.<br>• Analyzing and diagnosing reported network problems, documenting root causes, providing recommendations for remediation, and performing corrective actions.<br>• Collaborating with third parties and vendors for problem escalation and resolution.<br>• Maintaining and updating network systems as needed with software and firmware updates.<br>• Assisting with vulnerability remediations and performing security hardening of network security systems.<br>• Developing a working knowledge of the business side of the organization and effectively interfacing with all user groups.<br>• Ensuring the timely completion of daily tasks, short-term, and long-term projects. Sr Service Desk Technician <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p> Network Administrator <p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p> Network Services Manager We are offering an exciting opportunity for a Network Services Manager in BENSALEM, Pennsylvania. The role revolves around managing and optimizing our network and telecom systems, ensuring that our infrastructure operates efficiently and securely. The Network Services Manager will also be involved in planning, implementing, and maintaining telecom solutions, working closely with vendors and internal teams.<br><br>Responsibilities:<br>• Architecting and managing all network and telecom systems<br>• Supporting and tuning the CISCO network and telecom infrastructure<br>• Implementing security measures across the network and telecom infrastructure<br>• Establishing and enforcing standards throughout the telecom infrastructure<br>• Overseeing daily jobs and maintaining the telecom systems and MPLS network<br>• Monitoring system capacity and performance for potential upgrades and expansion<br>• Assisting in managing budgeting and business plans for the area<br>• Troubleshooting and diagnosing problems related to TCP/IP, UDP, BGP, QoS, MPLS, and SIP while documenting root cause and performing corrective action<br>• Documenting and diagramming current and future expansion of systems and network<br>• Analyzing IP and SIP endpoint and trunk issues, and working with third-party vendors to expedite resolution<br>• Mentoring staff and building a cohesive team<br>• Maintaining and supporting call recording, monitoring, and reporting systems<br>• Researching, planning, designing, and implementing telecom solutions<br>• Updating IT departmental procedures as it applies to network and telecom infrastructure<br>• Designing and implementing processes to ensure high availability of all systems and driving resolution of production problems<br>• Ensuring timely completion of projects and deployments<br>• Mentoring entry level networking staff to build a reliable and solid infrastructure and team. IT Support Specialist We are seeking an IT Support Specialist to join our team in HARTSDALE, New York. In this role, you will be the first point of contact for technical support, providing solutions to various tech-related issues, and playing a key role in implementing strategic tech projects. You will also manage our asset inventories and technical knowledge base, and oversee A/V setup for school events. <br><br>Responsibilities:<br><br>• Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries<br>• Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues<br>• Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity<br>• Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations<br>• Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management<br>• Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions. Systems Engineer We are seeking a Systems Engineer for a long term contractual role based in Newark, New Jersey. As a Systems Engineer in the higher education industry, you will be primarily focusing on Linux server systems administration, AWS cloud infrastructure, and configuration management. <br><br>Responsibilities:<br><br>• Administer Linux server systems with a focus on RedHat Enterprise Linux.<br>• Manage AWS infrastructure, including EC2 deployment, S3, and other relevant platforms.<br>• Handle configuration management tasks using Ansible.<br>• Utilize various technologies such as Cisco, Citrix, Cloud, DELL EMC, Dell, and AWS.<br>• Apply knowledge of Microsoft Windows and Backup Technologies in day-to-day tasks.<br>• Engage with team members and communicate effectively to solve problems.<br>• Manage time effectively and empathize with customer needs.<br>• Leverage skills in AB testing and Active Directory for system optimization.<br>• Use tools like Splunk, VMware vSphere, Git, and NetApp, when necessary.<br>• Monitor customer accounts and take appropriate action when necessary. Systems Engineer We are offering an exciting opportunity for a Systems Engineer. Operating within the Financial Services sector, this role calls for a detail-oriented individual with proficiency in various operating systems and applications. The position involves maintaining and building server OS's, providing application support, and ensuring the security of our systems. <br><br>Responsibilities:<br><br>• Upholding and implementing standards throughout the Operating System and its documentation.<br>• Configuring and understanding DNS & DHCP, including record types, options, and scope types.<br>• Providing application support for servers, including an in-depth understanding of core Microsoft applications such as Exchange, Domain Controllers, SharePoint, SCCM, Certificate Services, and Federated services.<br>• Conducting vulnerability remediation and reporting on Windows and Linux servers, including understanding CVE number representation and implementing necessary solutions.<br>• Creating, updating, and maintaining PowerShell and bash scripting, including task Scheduler or Cron jobs.<br>• Monitoring and maintaining daily jobs, including scheduled tasks.<br>• Ensuring the security and hardening of Windows and Linux operating systems.<br>• Troubleshooting and diagnosing problems related to TCP/IP, certificates, SNMP, and AD Joins, while documenting root causes and performing corrective actions.<br>• Analyzing compute, storage, and other hardware servers for potential issues.<br>• Providing support on various hardware as needed in conjunction with various groups, and engaging outside contractors when necessary.<br>• Ensuring timely completion of projects and deployments in line with the business plan. Systems Administrator We are in search of a Systems Administrator to join our team in the Investment Management industry, located in New York. The role involves providing system support, maintaining customer records, and dealing with inquiries. You will also be responsible for monitoring and managing customer accounts.<br><br>Responsibilities: <br><br>• Expertise in Windows Operating Systems and Office Suite is required to ensure smooth operations.<br>• Proficiency with conferencing software features and functions, including Teams, Zoom, and multimedia production equipment, is necessary for effective communication.<br>• Experience in support of 365: Entra ID, Intune, Teams, SharePoint is essential for managing and maintaining our systems.<br>• Maintain accurate customer credit records and process customer credit applications accurately and efficiently.<br>• Awareness and knowledge of cybersecurity threats and best practices are needed to safeguard our systems.<br>• Experience with maintaining peripheral devices including printers, scanners, and VOIP phones is required for office operations.<br>• Understanding of networking concepts, equipment, WiFi network management, and basic TCP/IP network will be used to ensure our networks are running efficiently.<br>• 365 deployment, architecture design, and security assessment skills are required to manage our systems.<br>• Experience supporting database-driven client/server information systems is necessary for managing our databases.<br>• Working knowledge of virtualization, VMWare, Hyper-V, or equivalent, is necessary for managing our virtual systems. Deployment Technician <p>We are seeking a skilled Deployment Technician to join our team. As a Deployment Technician, your primary duties will involve upgrading Windows systems, offering end-user support, and handling PC refresh and lifecycle refresh tasks. This role is based in Orange, Connecticut, offering a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• <strong>Upgrade Windows systems from version 10 to 11, candidates without Windows imaging experience will not be considered for this position</strong></p><p>• Deliver comprehensive support to end-users</p><p>• Manage and execute PC refresh tasks promptly</p><p>• Supervise lifecycle refresh tasks to ensure optimal system performance </p><p>• Use Microsoft systems and Active Directory for various tasks </p><p>• Address and resolve configuration management issues </p><p>• Carry out deployment tasks efficiently</p><p>• Monitor and maintain computer hardware to ensure optimal performance.</p> Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role. Desktop Support Analyst We are in the market for a proficient Desktop Support Analyst to become a part of our IT Services team. You will be based in BROOKLYN, New York, and will provide end-user support in both Windows and Mac environments. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Provide support to end-users, addressing any hardware or software issues they may encounter<br>• Manage user account creation and password resets to ensure seamless operation<br>• Assist users in accessing the Wi-Fi network and installing necessary software like Microsoft Office<br>• Utilize your skills in Configuration Management to maintain and improve our systems<br>• Work with Active Directory and Backup Technologies, ensuring their efficient operation<br>• Utilize your knowledge of PC Hardware and Apple Devices to troubleshoot and resolve issues<br>• Work with O 365, Windows 11, and Mac OS to provide comprehensive support to users<br>• Handle any necessary changes to user passwords and account settings<br>• Use your strong communication skills to interact with users and explain solutions in a clear and understandable manner<br>• Support the installation and configuration of Pharos software for printing purposes. IT Director We are offering an exciting opportunity for an IT Director in FEASTERVILLE TREVOSE, Pennsylvania. As an IT Director, you will play a crucial role in overseeing and managing all IT operations across the company, maintaining the network environment, and driving the development of innovative technical solutions.<br><br>Responsibilities:<br><br>• Oversee the strategic planning and execution of all IT operations<br>• Establish and maintain the network environment and security protocols<br>• Manage support and maintenance of existing applications<br>• Drive the development and implementation of innovative technical solutions<br>• Actively participate in hardware and software evaluations<br>• Oversee the management of vendor contracts and make informed purchasing decisions<br>• Maintain accurate records and ensure compliance throughout the purchasing process<br>• Stay updated on industry trends and ensure compliance with security measures and safeguards<br>• Communicate updates to IT policies and procedures effectively<br>• Explain technical concepts to both technical and non-technical managers and employees<br>• Collaborate with various organizational leaders to build consensus on strategies and tactics<br>• Utilize skills in Cisco Technologies, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, ERP Solutions, Backup Technologies, Computer Hardware, Contracts, Deployments, Deskside Support. Systems Security Administrator We are on the lookout for a Systems Security Administrator based in New York, New York, 10106, United States. This position offers a long term contract employment opportunity in the tech industry where you will be primarily responsible for managing system security, responding to customer tickets, and setting up systems for new hires. <br><br>Responsibilities: <br>• Administer system security measures including access control and firewall technologies.<br>• Handle customer tickets with efficiency and accuracy.<br>• Set up systems for new hires, ensuring all necessary software and hardware are properly configured.<br>• Proactively manage and monitor customer accounts, initiating appropriate action when required.<br>• Deploy new laptops, maintaining a balance of Windows and Mac systems.<br>• Spearhead the transition towards a zero touch deployment model.<br>• Utilize your skills in Cisco Technologies, IDS, IPS, Active Directory, Auditing, Authentication, and Configuration Management.<br>• Adapt to changes in ticketing systems, maintaining the same level of service regardless of the platform used.<br>• Undertake ad hoc system administration tasks as and when required.<br>• Maintain a manual process for laptop setup while exploring more efficient methods. Systems Engineer We are offering a permanent employment opportunity for a Systems Engineer in the Private Equity industry based in New York. This role involves a strong focus on the management and support of macOS and iOS devices within a Windows-centric infrastructure, utilizing skills in Jamf Pro, Microsoft Intune, and DevOps practices.<br><br>Responsibilities<br>• Engineer solutions for a fleet of macOS and iOS devices, ensuring a seamless user experience.<br>• Provide high-level, technical support to executives, minimizing downtime and enhancing their experience with macOS devices.<br>• Use Jamf Pro and Microsoft Intune to manage and maintain macOS devices, ensuring systems are secure, up-to-date, and running efficiently.<br>• Develop and maintain shell and PowerShell scripts to automate device management tasks and enhance executive user experience.<br>• Collaborate closely with executive staff to understand their technical needs and deliver personalized, effective solutions.<br>• Seek out and implement enhancements to the macOS support framework to better serve the executive team.<br>• Lead and support technology projects, introducing new software and hardware solutions where appropriate.<br>• Offer training and resources to executives to ensure they are maximizing the capabilities of their macOS devices.<br>• Generate detailed documentation outlining IT support protocols, system configurations, and processes for executive support.<br>• Maintain strict confidentiality and professionalism when dealing with sensitive information.<br>• Collaborate with the IT team to maintain consistency and share best practices across the organization. Technical Support Specialist <p>We are offering a remote contract employment opportunity for a Technical Support Specialist. This role operates within the tech industry, providing IT support and customer service. <strong>Must be bilingual in English and French to be considered for this role</strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Provide product support for various technologies including proprietary in house software. </p><p>• Troubleshoot and resolve technical issues related to computer hardware and Dell Technologies.</p><p>• Communicate effectively with customers to understand their technical needs and provide appropriate solutions.</p><p>• Utilize Active Directory and Backup Technologies to ensure the security and accessibility of customer data. </p><p>• Stay updated on the latest 'About Time' software updates and use this knowledge to assist customers.</p><p>• Monitor customer accounts and respond promptly to any technical inquiries or issues.</p> Systems Administrator We are inviting applications for a Systems Administrator in the detail oriented Services industry, based in NEW YORK, New York. The chosen candidate will be a crucial part of our team, ensuring smooth functioning of our technical infrastructure and providing excellent customer service. <br><br>Responsibilities:<br><br>• Drive technical conversations and conduct speaking engagements such as webinars, panels, and workshops.<br>• Ensure efficient and accurate processing of customer applications.<br>• Maintain and update customer credit records meticulously.<br>• Handle customer inquiries and provide prompt and satisfactory resolutions.<br>• Monitor customer accounts and take necessary actions based on their status.<br>• Work extensively with Microsoft Entra ID, Azure Active Directory, and MFA.<br>• Stay updated with the latest developments in Microsoft Entra/Azure Active Directory.<br>• Showcase technical depth and aptitude in handling issues related to Active Directory and infrastructure.<br>• Be well-versed with on-premise systems and infrastructure.<br>• Demonstrate a deep understanding of customer needs and requirements. Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices. Systems Administrator We are in the search for a skilled Systems Administrator to become a part of our dynamic team in New York, United States. In this role, you will be expected to manage and fine-tune Microsoft 365 applications, ensure secure and easy accessibility of cloud-based applications, and offer expert technical support. <br><br>Responsibilities:<br>• Efficiently handle and optimize Microsoft 365 applications such as Teams, SharePoint, OneDrive, Power Automate, and Outlook.<br>• Keep up with the latest trends to implement best practices for the maximum efficiency of Microsoft 365 and cloud tools.<br>• Guarantee smooth integration and security of all cloud-based applications.<br>• Organize informative training sessions and workshops to promote the adoption of Microsoft 365 and other IT tools among staff.<br>• Offer prompt and clear technical support to resolve any software and application-related problems.<br>• Create easy-to-understand documentation, FAQs, and guides for self-service support.<br>• Act as an IT intermediary, facilitating communication between technical teams and end users. Desktop Support Analyst We are in the process of recruiting a Desktop Support Analyst for our operations located in New York. This role involves providing on-site support to our end clients and involves working with a range of technologies. This position offers a long-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Assisting with software and hardware issues, including working with docking stations and printers.<br>• Providing executive support, with previous experience in this area considered a plus.<br>• Acting as the point of contact for the remote networking team, providing hands-on assistance as needed.<br>• Managing Zoom conference rooms, ensuring smooth operations for all meetings.<br>• Addressing any issues with the wireless access point or router, including restarting the system as needed.<br>• Assisting with ticket resolution during downtime to ensure continuous service.<br>• Supporting a small office environment, with around 10 desks to manage.<br>• Utilising skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management as part of daily tasks. CTO - Chief Technology Officer We are offering an exciting opportunity in the dynamic AdTech industry in New York, New York, United States. As our new CTO - Chief Technology Officer, you will play a pivotal role in shaping our technology strategy and building a high-performing engineering team. This role not only requires deep understanding of software architecture and design patterns but also hands-on development experience.<br><br>Responsibilities:<br>• Lead the development and implementation of our technology strategy.<br>• Build and mentor a highly effective engineering team.<br>• Drive a product-led engineering culture within the organization.<br>• Maintain hands-on involvement with backend and frontend development, using languages such as Golang and frameworks like React.js.<br>• Ensure the scalability and high-availability of our systems.<br>• Leverage your deep understanding of software architecture and design patterns to build robust systems.<br>• Utilize your experience in AdTech or MarTech to create significant business value.<br>• Apply your knowledge of SOA - Service-Oriented Architecture and Application Architecture in daily tasks.<br>• Use Google Cloud Platform for various technical solutions.<br>• Implement B2B2C and B2C Marketing strategies in our technology roadmap.<br>• Contribute to the company's growth and profitability through your technical leadership. Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects.<br><br>Responsibilities:<br>• Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment<br>• Assisting users in resolving IT-related issues to facilitate smooth operations<br>• Maintaining an updated IT company asset inventory for accurate records<br>• Processing customer credit applications accurately and efficiently for seamless transactions<br>• Providing adequate and timely communication and support to colleagues for efficient collaboration<br>• Participating in IT projects to stay aligned with the company's strategic goals<br>• Ensuring a smooth IT environment in support of staff, clients, and the business as a whole<br>• Monitoring customer accounts and taking appropriate action to maintain customer satisfaction<br>• Maintaining accurate customer credit records for future reference and analysis. Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. <br><br>Responsibilities<br>• Provide technical support to approximately 210 end users, ensuring efficient and effective assistance.<br>• Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft to address and resolve issues.<br>• Leverage your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to maintain and improve our systems.<br>• Utilize ticketing systems such as Kaseya to track, manage, and resolve issues.<br>• Apply your knowledge of security monitoring to safeguard our systems and data.<br>• Upload patches as needed to ensure system stability and security.<br>• Partner with Managed Service Provider (MSP) to leverage their expertise and resources.