46 results for Product Support Specialist in New York, NY

IT Support Specialist We are seeking an IT Support Specialist to join our team in HARTSDALE, New York. In this role, you will be the first point of contact for technical support, providing solutions to various tech-related issues, and playing a key role in implementing strategic tech projects. You will also manage our asset inventories and technical knowledge base, and oversee A/V setup for school events. Responsibilities: • Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries • Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues • Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity • Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations • Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management • Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

Customer Support Specialist We are seeking a Customer Support Specialist to join our team in Stamford, Connecticut. This role is in the Manufacturing industry and offers a contract to permanent employment opportunity. As a Customer Support Specialist, you will be responsible for sales support, customer support, logistics support, field service support, and some inside sales work. Responsibilities: • Assist customers with their inquiries in a timely manner, ensuring customer satisfaction • Maintain accurate customer records in the CRM database, including current contact information and scope of opportunity • Reach out to customers to obtain updated contact information and stay ahead of turnover • Follow up proactively with existing customers to provide ongoing support and identify new sales opportunities • Coordinate with Technical Customer Support personnel for field service coordination & billing • Process orders and provide lead times & status updates for those orders • Assist the sales team with any required support while they are traveling • Keep track of machine trials and custom payment plans • Complete vendor setups and maintain an organized office • Handle inbound customer inquiries efficiently and quickly.

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

Loan Servicing - Support Robert Half is seeking a Loan Servicing Support Specialist in the Middlesex County, NJ area. As a Loan Support Specialist you will be responsible for managing customer applications, keeping records up-to-date, and handling customer inquiries. If you have 1+ years of loan support experience and are looking to grow your career, this might be the opportunity for you! Responsibilities:• Accurate and efficient processing of customer credit applications• Consistent maintenance of precise customer credit records• Prompt resolution of customer inquiries• Monitoring customer accounts and implementing appropriate actions• Utilizing your comprehensive understanding of loans and loan products• Applying excellent oral and written communication skills to foster positive working relationships• Exhibiting exceptional customer service capabilities while effectively multi-tasking and prioritizing workloads• Demonstrating proficient problem-solving and decision-making abilities• Working both independently and collaboratively in a time-sensitive environment• Adhering to timelines and schedules, demonstrating meticulous attention to detail and accuracy in work• Handling confidential information with a high level of moral judgment• Thriving in an environment that promotes accountability and growth.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Solutions Specialist / Business Analyst We are seeking a Solutions Specialist / Business Analyst to join our team in Rockaway, New Jersey. In this role, you will be instrumental in bridging the gap between business requirements and technical implementation. You'll collaborate with internal and external stakeholders, optimize business processes, and use your SQL expertise to support data-driven decision-making. Responsibilities: • Collaborate with business stakeholders to understand their challenges, objectives, and requirements• Analyze and identify process inefficiencies, recommending data-driven solutions• Document business and functional requirements, workflows, and use cases• Develop user stories, test scripts, and acceptance criteria for development teams• Work alongside IT, product owner, and development teams to translate business needs into technical solutions• Support solution design, system configuration, and testing efforts• Ensure implemented solutions align with business objectives and technical requirements• Facilitate clear communication between business teams and technical teams, acting as a liaison• Lead workshops, stakeholder meetings, and training sessions• Provide end-user support, documentation, and training for new processes and systems• Analyze data trends, generate insights, and support decision-making• Develop reports and dashboards to track key business metrics• Research, evaluate, and implement third-party SaaS solutions and integrate them with in-house products• Develop detailed project plans and track progress to ensure successful execution• Maintain comprehensive project documentation.

Desktop Support Analyst Required Skills and Experience • Minimum of 3 years of experience in a help desk or technical support role. • Strong leadership skills and the ability to work independently. • Proficiency with MSP tools and platforms. • Solid experience with Microsoft Windows, Active Directory, and Office 365. • Solid experience scripting with PowerShell • Strong understanding of networking concepts and troubleshooting. • Excellent written and verbal communication skills. Preferred Skills • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. • Prior experience in a Managed Service Provider (MSP) environment.

Cash Application Specialist Bill Rate-TBD Recommended bill rate 30.15 Supplier max submittal bill rate 29.26 Job Schedule-5 days in office Job Hours-8:00am-4:30pm EST Interview Process- Webex w Danielle. Potential 2nd interview w Team Leader Job Description The Cash Application Specialist is responsible for the support of the cash application process which includes the identification and matching of monies received by Chubb to the corresponding receivable cash transfers disbursements and mark-offs. Position requires strong emphasis on details quality and timeliness. Must have the ability to work across several receivable systems policy administration systems and inter-connected processes. Needs to effectively communicate with peers management and internal and external partners. Job Responsibilities: - Assume ownership and respond to customer internal/external billing correspondence and inquiries in a customer-centric efficient accurate and detail oriented manner to achieve an optimal outcome. - Coordination across multiple business partners to provide end to end servicing ensuring the complete resolution of customer inquiries. - Effectively navigate multiple systems proprietary systems and applications to research analyze and resolve customer inquires - Work effectively in a team environment using detail oriented interpersonal and communication skills - Promptly monitor mailboxes and provide front-line support for inquiries and escalations - Quality Control cash application and effectively report findings to management - Perform other related duties as assigned Skills - Basic knowledge of Microsoft Office Suite products including Excel Outlook Word o Excel-Data Entry-it would be nice to have someone who can do Vlook-ups o Outlook-Responding to incoming emails will be constructing email texts - The ability to recognize when a problem needs to be solutioned and using the necessary resources to solve issues

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities • Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. • Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft to address and resolve issues. • Leverage your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to maintain and improve our systems. • Utilize ticketing systems such as Kaseya to track, manage, and resolve issues. • Apply your knowledge of security monitoring to safeguard our systems and data. • Upload patches as needed to ensure system stability and security. • Partner with Managed Service Provider (MSP) to leverage their expertise and resources.

Sr. Financial Analyst The Senior Analyst – Corporate Finance will be at the center of our financial planning and analysis efforts, providing strategic insights across multiple business functions including HR, Sales, Marketing, and Supply Chain. This is a true generalist role where you’ll be challenged and rewarded as you strengthen your expertise across the business. In this high-impact role, you’ll lead and execute financial analysis to support key business decisions. Your responsibilities will include:· Support management of financial planning, results reporting and decision support activities together with the implementation of systems, tools, controls and processes required to effectively govern budgets with an emphasis on marketing and SG& A.· Partner functionally to 1) facilitate clear understanding of P& L drivers for actual results and forecasted expectations, 2) identify risks and opportunities, 3) demonstrate active participation and 4) provide timely and accurate evaluation of business proposals.· Support the coordination and data population of budget and forecast submissions into Oracle EPM system.· Provide financial support including, but not limited to; variance and scenario analysis, model proforma P& Ls/ROI/ROAS in support of new product evaluation, pricing analysis, and other strategic/tactical initiatives.· Establish working knowledge of competitive and market factors that influence the companies brands and related segments, including category trends, key competitors, market shares, economic and retail dynamics. We’re seeking a motivated professional who thrives in a lean, fast-paced environment and takes a proactive, hands-on approach to problem-solving. If any of the following describes you, we’d love to hear from you:· You’re a self-starter who can roll up your sleeves and take ownership of tasks.· You thrive in a collaborative but agile setting where multi-tasking and adaptability are key.· You enjoy breaking down complex problems into actionable solutions while contributing to diverse business functions.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Compliance Specialist We are offering a permanent employment opportunity for a TEMP TO PERM - Compliance Specialist in NORWALK, Connecticut, United States. As a Compliance Specialist, you will be instrumental in the chemical distribution industry, aiding in regulatory submissions and functions, as well as reviewing and summarizing pertinent U.S. state/federal and Canadian regulations. Responsibilities:• Conduct regulatory and legal research, interpreting and summarizing the relevant provisions.• Keep abreast of all regulatory news through subscription to relevant portals, and provide daily summaries to the Director of Regulatory Affairs.• Verify the completeness and accuracy of SDSs and Labels.• Respond to regulatory inquiries from Product Managers and Sales Representatives.• Conduct weekly checks for import alerts and FDA 483 letters to ascertain if company suppliers have been listed.• Assist in the creation of Standard Operating Procedures and Work Instructions for regulatory functions.• Act as a support to the Regulatory Affairs Manager.• Maintain current, organized files.• Aid in the submission of Regulatory reports to agencies.• Assist in identifying and implementing process improvement initiatives.• Participate in relevant regulatory committees such as NACD and RDC, summarizing regulatory news/topics and submit to Regulatory Affairs Manager.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Nutanix Delivery Engineer **REMOTE with up to 30% travel**Job Description:We are seeking a highly skilled Nutanix Expert to join our team. The ideal candidate will have extensive experience in designing, deploying, configuring, and troubleshooting Nutanix solutions, ensuring adherence to best practices. This role requires a deep understanding of Nutanix technologies and the ability to deliver enterprise-class solutions.Key Responsibilities:<ul><li>Design and Implementation: Architect and deploy Nutanix solutions tailored to client requirements, ensuring optimal performance and scalability.</li><li>Configuration and Optimization: Configure Nutanix environments to align with best practices, continuously monitoring and optimizing for efficiency.</li><li>Troubleshooting and Support: Identify and resolve issues within Nutanix infrastructures, providing expert-level support to maintain system integrity.</li><li>Client Collaboration: Work closely with clients to understand their business needs, offering guidance on leveraging Nutanix technologies to achieve their objectives.</li><li>Documentation: Develop comprehensive documentation, including design specifications, implementation guides, and operational procedures.</li><li>Knowledge Transfer: Provide training and mentorship to clients and internal teams on Nutanix best practices and emerging features.</li></ul>

PS Engineer We are in search of a PS Engineer to join our team in New York. This role is crucial in providing exceptional customer support and managing cloud configurations in a multi-cloud environment. The PS Engineer will also have the opportunity to apply their detail-oriented service expertise in a dynamic and challenging setting. Responsibilities: • Deliver top-notch customer support, addressing and resolving customer inquiries efficiently. • Utilize technical knowledge to manage cloud configurations in a multi-cloud environment. • Leverage detail-oriented service expertise to enhance the customer experience. • Ensure all customer interactions and support services align with SME (Subject Matter Expert) standards. • Continuously monitor and manage customer accounts to maintain high service standards.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Sr Network Engineer / Team Lead Our client is seeking a skilled Senior Network Engineer to lead its IT network team. This role involves designing, implementing, and managing network infrastructure to enhance connectivity, performance, and security. As a team lead, you will provide technical expertise, mentorship, and project leadership while ensuring network reliability and efficiency. Key Responsibilities <ul><li>Network Infrastructure – Design, deploy, and troubleshoot LAN/WAN networks, including Cisco routers, switches (Catalyst, Nexus, ISR), and SD-WAN solutions.</li><li>Wireless Networks – Implement and maintain Wireless LAN Controllers (WLC) and Access Points (APs), including site surveys and troubleshooting.</li><li>Cloud Technologies – Configure and manage Azure infrastructure to support cloud-based networking solutions.</li><li>Security – Deploy and manage firewalls (Palo Alto, Cisco ASA), VPNs, and conduct vulnerability assessments to enhance network security.</li><li>Protocol Management – Optimize and troubleshoot routing protocols (BGP, OSPF, EIGRP), VLANs, HSRP, and spanning tree.</li><li>Automation & Monitoring – Utilize Python, Ansible, and tools like SolarWinds, PRTG for network automation and performance monitoring.</li><li>Project & Incident Management – Lead network infrastructure projects, upgrades, and migrations. Manage support tickets using Jira.</li><li>Leadership & Collaboration – Mentor network engineers, assign tasks, set priorities, and ensure deadlines are met. Align network systems with business objectives.</li></ul>

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Senior SQL / SSIS Developer Our client is seeking a Senior Programmer to develop product-based solutions to streamline client data and file submissions to facilitate production and access to our world class platforms. Applicant will work within an on-demand environment engineering data and files to produce data streams to facilitate automated production, fulfillment, inventory management, compliance reporting, and invoicing. This position has broad impact to multiple departments and critical influence on efficiency, scale, and profitability. The Senior Programmer is responsible for all aspects of software solution, workflow development and delivery. Specifically, this role requires designing and developing data-centric Windows-based, web solutions, and solutions that integrate with other systems and devices including barcode scanners, weigh scales, shipping systems, inventory systems, order management, enterprise accounting systems, etc. ** US Citizen or Permanent Green Card holder only. No Exceptions ***** Experience working with Healthcare Data preferred but not required ******* Local candidates only ********* No 3rd parties please -- No C2C ***** Requirements: · Willingness to learn new approaches and apply their expertise to new challenges· Work in a collaborative, team environment· Document their work and maintain time sheets· Define project objectives and ensure they are met· Assist Solutions Architect and Technical Account Managers with project development, testing, and commissioning of automated systems· Work directly with Solution Architects and Technical Account Managers to design appropriate software deliverables· Writing, modifying, and maintaining source code for numerous internal & project-specific applications, including graphical user interfaces, server / client solutions, database queries & stored procedures, and web-based services.· Develop solutions that fully utilize Microsoft SQL Server for data storage· Develop integrations using Microsoft SQL Server integration Services (SSIS)· Develop and configure interfaces with third-party software tools and utilities· Participate in system and integration testing· Configure and deploy software applications and systems· Train end users on job-specific usage of deployed software solutions, and train system owners on proper maintenance and support of software solutions· Support, maintain, and enhance deployed software solutions· Mentor staff-level engineers in areas of expertise

Tax Manager (Corporate) POSITION: TAX MANAGER (CORPORATE)LOCATION: SHELTON, CT RECRUITER CONTACT: KELLEIGH MARQUARD - Kelleigh.Marquard@Roberthalf Company Overview: Our Valued Client is a highly successful publicly held manufacturing company located in Central Connecticut. With a strong commitment to innovation and excellence, this impressive Organization has become a leader in its industry. Its dedicated team, culture of integrity, and focus on continuous improvement has contributed to its sustained growth and success. Our Client is currently seeking a dynamic and experienced Corporate Tax Manager to join its team. Position Overview: The Corporate Tax Manager will play a pivotal role within the Corporate Accounting team, reporting directly to the Director of Tax and working closely with the Corporate Controller and Chief Financial Officer. This is an exciting opportunity that encompasses a diverse array of responsibilities, including Income Tax Compliance, Provision and Planning, Local and International Tax, Indirect Taxes, M& A analysis, and providing essential support to various special projects and process improvement initiatives. Key Responsibilities:• Oversee and assist in the completion of federal, international and state income tax returns including all related analysis and support• Review and oversee sales & use and property tax functions• Conduct audits of federal and state income tax and state and local filings• Manage accounting for income taxes (ASC 740) in the US and International subsidiaries• Oversee transfer pricing and management fee arrangements• Collaborate with international subsidiaries on global tax compliance processes• Supervise professional staff and act as a liaison with operating management on tax issues and accounting staff on tax accounting issues• Ensure that appropriate internal controls are in place over accounting for income taxes• Serve as a departmental liaison with IT staff on all technical matters relating to tax applications• Assist the executive management team with corporate tax planning issues as required• Support the Corporate Controller in estimating and monitoring annual cash taxes• Assist with global M& A activities (structuring, diligence, etc.) Benefits:<ul><li>Competitive compensation and bonus structure.</li><li>Comprehensive benefits package, including medical, dental, and vision coverage.</li><li>Retirement savings plan with company matching.</li><li>Generous paid time off and holidays.</li><li>Professional development opportunities.</li><li>A supportive and inclusive company culture with a focus on work-life balance</li></ul>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

D365 Transformation Lead Responsibilities: • Work across the project to develop a deployment strategy and cutover plan including coordination of tasks related to environmental readiness, technical cutover, data migration, integrations, ISVs, security, reporting, end user readiness and resource scheduling. • Analyze technical integration schemas and process framework documentation to develop a comprehensive integration & reporting project plan as part of the larger D365 project plan. • Be a D365 subject matter expert, building capability to recommend changes without support from vendors across the core solution, security, integrations, ISVs and reporting. • Monitor and report on status of the cutover plan • Produce, maintain, and enhance documentation related to policies, procedures, and controls including work instructions for new processes. • Provide review and assurance on solution build activities to determine customization vs out of the box. • Support solution design by documenting and facilitating process frameworks, functional and non-functional requirements, process mappings and technical feasibility assessments. • Proactively own, track and manage all aspects of Integrations, ISVs, reporting and data migration including documentation and implementation of how we will reconcile and validate the financials and other data entities post conversion. • Take the lead on ad hoc requests or side projects that arise from blockers that could present risk to project timelines and deliverables. • Work across functional areas and departments to translate current state artifacts, policies and procedures and process frameworks into IT strategies that can be referenced during build and test activities. • Work cross functionally and with IT developing strategies to identify, communicate and manage change across areas directly and indirectly impacted. • Work directly in conjunction with our project manager to drive engagement and progress with our identified ISVs to deliver against the requirements against discussed and agreed dates and timelines. • Work with IT leads and partners to ensure communication, alignment, and collaboration as we transition work from design to build and test. Qualifications: • Must have previous experience delivering a D365 Finance system ideally in a media / advertising industry. • Must have 7+ yrs. experience designing and implementing ERP systems. • Must have successfully completed at least one end to end delivery of D365. • CPA preferred. • 2+ years of hands-on experience with Microsoft D365 Finance is preferred. • Able to work autonomously and be comfortable with ambiguity. • Able to effectively work in a highly matrixed organization, handling competing priorities and connecting the dots across • Able to provide business process guidance and mentor others in areas of Finance and Accounting. • Demonstrated ability to structure complex business problems into actionable decisions. • Excellent analytical skills. • Proficiency in advanced Excel, including model building, pivot tables and a working knowledge/ or understanding of business intelligence platforms. • Proven experience at understanding/delivering change within a cross-functional and cross divisional complex organization. • Strong verbal and written communication and effective diagramming skills.

SAP SAC Consultant <ul><li>We are seeking a skilled SAP Analytics Cloud (SAC) Planning Consultant to support our team in implementing and enhancing our planning system. The ideal candidate will have hands-on experience in revenue and cost planning, profit & loss (P& L) planning, and workforce cost planning. This role requires a strong understanding of SAP SAC planning models, data actions, advanced formulas, and integration with S/4HANA. The consultant will work closely with Financial Planning & Analysis (FP& A) teams, lead technical discussions, and drive system improvements for effective financial planning and reporting.</li></ul>Key Responsibilities:· Lead end-to-end implementation and enhancement of SAP SAC planning solutions.· Work closely with FP& A teams to gather business requirements and align planning logic with organizational needs.· Develop and optimize revenue, cost, and P& L planning models, ensuring accuracy and efficiency.· Oversee data integration with S/4HANA and other source systems to enable seamless planning processes.· Implement advanced data actions, workflows, and automation to streamline financial planning and forecasting.· Provide technical leadership to the development team and ensure best practices in SAC modeling and calculations.· Drive system go-live, hyper-care support, and user training to ensure successful adoption.· Identify opportunities for continuous improvement, propose system enhancements, and document key learnings.

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