190 results for Customer Service Manager in Orange, CA
Help Desk ManagerWe are in search of a Help Desk Manager to join our team in the non-profit sector based in Los Angeles, California. The position involves managing customer service operations, supervising ticketing systems, and ensuring smooth IT operations. This role offers a contract to permanent employment opportunity.<br><br>Responsibilities: <br>• Supervise ticketing system operations, catering to around 600 users and managing 5 help desks.<br>• Regularly prioritize and follow up on tickets to ensure timely resolution.<br>• Manage and provide hands-on assistance with senior help desk technical issues.<br>• Escalate complex issues to other teams as necessary.<br>• Ensure adherence to ITIL practices (desirable but not mandatory).<br>• Maintain proficiency in Microsoft 365, particularly Outlook, to provide effective support.<br>• Manage and ensure compliance with Service Level Agreements (SLA).<br>• Utilize skills in Cisco, Citrix, Cloud, and Dell technologies for efficient problem-solving.<br>• Apply knowledge in ITSM, Active Directory, Computer Hardware, Configuration Management, Deployments, and Deskside Support to daily tasks.<br>• Oversee system, network, and security operations to ensure business continuity.Customer Service RepresentativeWe are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. This is a Contract-to-permanent position that offers the opportunity to grow within the organization while providing excellent support to our customers. The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Process and enter customer orders accurately into the system while maintaining detailed records.<br>• Provide assistance with scheduling appointments and managing customer accounts.<br>• Handle data entry tasks with precision and ensure all information is up-to-date.<br>• Use basic Microsoft Excel functions to organize and analyze customer data as needed.<br>• Manage email correspondence efficiently, ensuring timely follow-ups and resolutions.<br>• Address and resolve customer concerns by delivering clear and courteous support.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Monitor and track customer interactions to ensure quality service.<br>• Perform additional administrative tasks as required to support the team.Legal Client Solutions Manager - Business Development<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p>Customer Service Specialist<p>Are you passionate about delivering exceptional service and creating positive customer experiences? A <strong>company in Vista</strong> is seeking a skilled <strong>Customer Service Specialist</strong> to join their team in the e-commerce industry. This is an exciting opportunity for someone who thrives in customer-facing roles and excels at problem-solving in fast-paced environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions.</li><li>Process product orders, exchanges, and refunds, ensuring the highest level of satisfaction.</li><li>Collaborate with warehouse teams to track shipments and resolve delivery issues.</li><li>Maintain detailed records of customer interactions in CRM platforms.</li><li>Recommend products and services based on customer needs and feedback.</li></ul>Case Manager<p>We are offering a contract to hire employment opportunity for a Bilingual Spanish Case Manager in Torrance, California. This role is crucial in our team, specifically in the client service sector. The primary function of this role includes providing exceptional customer support, engaging new clients, and offering access to additional resources for clients and their families.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Deliver superior customer service assistance to ensure client satisfaction.</p><p>• Engage new clients during the intake process to foster increased participation in treatment.</p><p>• Advocate for and provide access to additional resources for clients and their families, based on detail oriented assessment and service planning.</p><p>• Address and resolve any issues that may hinder client attendance.</p><p>• Support various departments within the organization as needed, ensuring seamless operations.</p><p>• Uphold a high level of professionalism and sensitivity when dealing with clients.</p><p>• Establish supportive relationships with clients, staff, and external entities to secure necessary resources.</p><p>• Adhere strictly to company policies and procedures while carrying out all duties.</p><p>• Manage client data entry and organize files to maintain accurate client records.</p><p>• Use Microsoft Office tools (Excel, Outlook, PowerPoint, Word) proficiently to support administrative tasks.</p>Office ManagerWe are seeking a skilled Office Manager to join our team in the Drinks & Beverages industry, based at our Torrance, California location. The individual will be responsible for ensuring the smooth operation of our office, managing customer interactions, and maintaining a high level of accuracy in our records. This role offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Oversee the accurate and efficient processing of customer credit applications<br>• Maintain a high level of organization in customer credit records<br>• Actively monitor customer accounts and implement necessary actions<br>• Efficiently utilize Accounting Software Systems for various accounting functions<br>• Expertly handle the ADP - Financial Services for the management of accounts payable and receivable<br>• Maintain control over the Concur system to ensure smooth operations<br>• Utilize CRM to enhance customer relationships and boost satisfaction levels<br>• Effectively use Dentrix Dental Software for various office functions<br>• Ensure efficient use of the 'About Time' software for time management purposes<br>• Handle answering inbound calls, ensuring a high level of customer service is provided at all times.Customer Service Representative<p>We are seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> with experience in the construction industry to join a highly reputable company. As the primary point of contact for clients, subcontractors, vendors, and internal team members, you deliver exceptional service while managing various administrative and customer-related tasks. If you enjoy solving problems, multitasking, and contributing to a supportive team, this is the opportunity for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Serve as the central communication hub for customers, subcontractors, and vendors, addressing inquiries via phone, email, or in person in a professional and timely manner.</li><li>Provide accurate information regarding services, timelines, project statuses, estimates, and other construction-related inquiries.</li><li>Coordinate with project managers, estimators, and field staff to ensure smooth communication and resolution of client concerns.</li><li>Update and maintain customer records, contracts, and project documentation in company databases or CRM systems.</li><li>Handle incoming work orders, ensuring necessary details are recorded and forwarded to the respective teams for timely execution.</li><li>Assist in scheduling and dispatching subcontractors or services to job sites as needed.</li><li>Process orders, invoices, and payments, ensuring accuracy and adherence to company guidelines.</li><li>Proactively follow up with clients to ensure satisfaction and address any post-service issues.</li><li>Support additional administrative duties, such as filing, preparing reports, and ordering office supplies, as needed.</li></ul><p><br></p>Call Center Specialist<p>We are hiring an experienced and customer-focused <strong>Call Center Specialist</strong> to join a fast-paced and dynamic team in Diamond Bar, CA. This role requires a professional who can handle high call volumes while providing top-tier customer service. As the voice of the company, you will assist customers with their inquiries, resolve issues, and ensure a seamless experience. If you thrive in a structured environment and love solving customer problems, this is a great opportunity to grow your skills and develop your career.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Customer Interaction</strong>: Answer and respond to inbound calls while maintaining a professional and courteous demeanor.</li><li><strong>Problem-Solving</strong>: Address customer inquiries, concerns, or complaints and resolve issues promptly to ensure satisfaction.</li><li><strong>Data Entry</strong>: Accurately input and update customer information, orders, and case details into the CRM system.</li><li><strong>Issue Escalation</strong>: Escalate unresolved issues to the appropriate departments or managers when necessary.</li><li><strong>Product & Service Knowledge</strong>: Stay updated on company products and services to provide accurate information to customers.</li><li><strong>Follow-Up</strong>: Make outbound calls as needed to follow up on customer requests or confirm issue resolution.</li><li><strong>Meeting KPIs</strong>: Meet or exceed key performance metrics, including call resolution time, customer satisfaction scores, and call handling efficiency.</li><li><strong>Team Collaboration</strong>: Work closely with other team members and departments to optimize the customer experience.</li></ul><p><br></p>Customer Service RepresentativeWe are in search of a Customer Service Representative for our team in Los Angeles, California. In this role, you will primarily deal with customer inquiries through various channels, coordinate with the service/repair center, manage spare parts inventory, and provide support for packing when required.<br><br>Responsibilities<br>• Respond to customer inquiries via phone, email, and online platforms.<br>• Coordinate with the service/repair center as needed.<br>• Oversee the management of spare parts inventory.<br>• Provide support for packing and fulfillment tasks as necessary.<br>• Ensure courteous and organized customer service at all times.Customer Service RepresentativeWe are seeking a diligent and proficient Customer Service Representative in Gardena, California. This role offers a contract to permanent employment opportunity, where you will be tasked with managing customer interactions and maintaining an organized record system within our industry. <br><br>Responsibilities:<br>• Efficiently handle inbound and outbound customer calls<br>• Ensure timely communication with customers<br>• Accurate and expedient data entry of customer information<br>• Schedule appointments as required<br>• Proficient in using Microsoft Excel and Word for data management and correspondence<br>• Maintain professionalism in a fast-paced environment<br>• Possess a positive attitude and display it in interactions<br>• Knowledge of Warehouse Management System would be beneficial<br>• Bilingual proficiency would be a plus, with English being the primary language<br>• Willingness to work flexible hours.Senior Client Services Associate<p>We are a forward-thinking financial services firm dedicated to helping high-net-worth individuals, families, and businesses achieve long-term financial success through intelligent, personalized strategies. With a strong reputation built on trust, expertise, and exceptional service, we pride ourselves on delivering an elevated client experience at every interaction.</p><p>As we continue to grow, we're looking for a detail-oriented, proactive Client Services Senior Associate to join our team in the South Bay office. This is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is ready to take their financial services career to the next level.</p><p><br></p><p>What You’ll Be Doing</p><p>As a Client Services Senior Associate, you’ll serve as a key liaison between clients, advisors, and operations—ensuring that every touchpoint reflects the high standards of Validus Capital. Your responsibilities will include:</p><ul><li>Delivering outstanding service to our clients through prompt, professional communication and proactive support</li><li>Managing and processing account openings, transfers, money movements, and other client requests with accuracy and efficiency</li><li>Acting as a point of contact for high-net-worth clients, answering questions and resolving issues with tact and urgency</li><li>Supporting financial advisors with meeting preparation, documentation, and follow-up</li><li>Monitoring workflows to ensure timely completion of tasks and regulatory compliance</li><li>Building trusted relationships with custodians (Schwab, Fidelity, etc.) and internal departments</li></ul><p><br></p><ul><li>3–5+ years of client service experience in a wealth management, financial advisory, or investment firm</li><li>Deep knowledge of financial operations, investment accounts (IRAs, Trusts, Brokerage), and custodians such as Schwab, Fidelity, or Pershing</li><li>Excellent verbal and written communication skills with a client-first mindset</li><li>Highly organized with sharp attention to detail and the ability to manage competing priorities</li><li>Tech-savvy and comfortable using CRM systems, Microsoft Office Suite, and financial software platforms</li><li>FINRA licenses (Series 7, 63/66) are a plus, but not required</li><li>Professional, poised, and collaborative demeanor—comfortable interacting with high-net-worth clients and senior leadership</li></ul><p><br></p><ul><li>Compensation: Competitive salary up to $120,000+, depending on experience</li><li>Bonus potential and generous benefits package</li><li>Hybrid work flexibility and a beautiful South Bay office location</li><li>Opportunity for growth within a well-established and respected firm</li><li>Supportive, collaborative team culture with high standards and integrity</li><li>Assisting with special projects and process improvements to enhance client experience and internal operations</li></ul><p><br></p><p> </p><p><br></p><p> </p>Assistant Property ManagerWe are seeking an Assistant Property Manager to join our team in El Segundo, California. This role provides a unique contract to permanent employment opportunity in the property management industry. As an Assistant Property Manager, you will largely be dealing with tenant communications, coordinating maintenance tasks, assisting with rent collection, and performing various administrative duties to ensure smooth property operations.<br><br>Responsibilities:<br>• Handle tenant inquiries and concerns, providing clear and accurate information about property rules and policies.<br>• Coordinate with vendors for property repairs and maintenance, ensuring tasks are completed on time and to satisfaction.<br>• Assist in the control and organization of property keys for scheduled vendor walks.<br>• Support the management team in tracking rent payments and following up on any outstanding balances.<br>• Perform administrative tasks such as maintaining electronic tenant files, updating contact sheets, entering certificates of insurance in excel, and managing property calendars.<br>• Facilitate and handle maintenance requests from tenants, ensuring their issues are resolved promptly.<br>• Assist in the preparation of reports for the property manager to provide updates on property management.<br>• Utilize Microsoft Office Suite for various tasks including data entry, email correspondence, and scheduling appointments.<br>• Maintain a customer service focus, aiming for high tenant satisfaction.<br>• Be prepared for occasional site visits to properties as required.Accounts Receivable Supervisor/ManagerWe are seeking an Accounts Receivable Supervisor/Manager to join our team based in Orange, California. The chosen candidate will play a crucial role in managing all aspects of accounts receivable tasks, providing administrative support, and executing related accounting functions. <br><br>Responsibilities:<br>• Oversee the distribution, retrieval, and reconciliation of progress billings to ensure accuracy.<br>• Establish and maintain comprehensive accounts receivable files and other financial records for ease of reference.<br>• Supervise and execute billing functions to ensure all billings are done in a timely manner.<br>• Handle cash receipts and credit balances, ensuring all transactions are recorded accurately.<br>• Address queries and make calls regarding overdue bills and billing problems to maintain good customer relations.<br>• Reconcile and adjust accounts as necessary to keep accounts up-to-date.<br>• Analyze past due accounts and initiate collection efforts verbally or in writing to maintain a healthy cash flow.<br>• Prepare invoices for data processing and ensure they comply with financial policies and procedures.<br>• Monitor customer account details for non-payments, delayed payments, and other irregularities to ensure financial stability.<br>• Participate in month-end closing activities to ensure all financial transactions are recorded accurately for the month.<br>• Train staff on accounts receivable processes and procedures to ensure consistency and accuracy.<br>• Review and oversee new procedures to improve efficiency and effectiveness.<br>• Manage online billing platforms and verify payments on various platforms for ease of transactions.<br>• Understand and oversee the extra work ticket process and system to ensure all extra work is billed accurately.<br>• Manage meetings to discuss progress, address issues, and plan for future activities.<br>• Post receipts of checks paying outstanding billings to keep a record of all payments received.Customer Service RepresentativeWe are offering a contract to permanent employment opportunity for a Logistics Clerk in Tustin, California. This role involves supporting our warehouse and distribution operations by ensuring the accurate and efficient processing of orders, maintaining compliance with relevant standards, and working closely with external and internal teams to ensure smooth logistics operations.<br><br>Responsibilities: <br><br>• Handle the accurate and efficient picking, packing, and processing of customer orders.<br>• Collaborate with vendors, carriers, and internal teams to resolve logistics issues and enhance efficiency.<br>• Manage the organization and maintenance of warehouse space to optimize workflow.<br>• Ensure all outgoing shipments meet quality standards and handling requirements.<br>• Monitor stock levels, perform cycle counts, and report any discrepancies.<br>• Maintain accurate shipping records, tracking data, and operational logs.<br>• Prepare shipments, verify contents, and ensure timely dispatch, while receiving incoming shipments, inspecting for damages, and reconciling with purchase orders.<br>• Adhere to all safety protocols and regulatory guidelines for handling and storing products, particularly medical equipment.<br>• Utilize a range of computer programs and ERP solutions, including IBM AS/400 and JD Edwards EnterpriseOne, to support logistics operations and maintain accurate records.<br>• Provide excellent customer service, including answering inbound calls and performing billing functions.Administrative Assistant<p><strong>Job Overview</strong></p><p>We are seeking a professional and organized Administrative Assistant for a temporary assignment to provide support in a dynamic office environment. This role will serve as the first point of contact at the reception desk, delivering a welcoming experience for visitors and supporting team members with administrative tasks. The ideal candidate will have strong time management skills, a keen eye for detail, and a proactive approach to anticipating the needs of others while maintaining a positive attitude. A passion for delivering exceptional service to both internal and external stakeholders is essential.</p><p>This position offers an opportunity to contribute to a collaborative team environment where diverse perspectives and creativity are valued, making a meaningful impact through your work.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Reception and Guest Services:</strong></li><li>Answer incoming multi-line phone calls professionally, identify the purpose of the call, and direct callers to the appropriate personnel or department.</li><li>Provide general information to callers, such as office address, directions, and other relevant details.</li><li>Greet visitors in a friendly and professional manner, determine the purpose of their visit, and notify the appropriate team members.</li><li>Maintain a warm and inviting visitor area at all times.</li><li><strong>Event and Meeting Coordination:</strong></li><li>Organize and support internal and external office events, including arranging catering, setting up, and breaking down event spaces.</li><li>Schedule and coordinate office meetings, project or client meetings, and lunch-and-learn sessions.</li><li>Assist with travel arrangements and meeting registrations for team members.</li><li><strong>Administrative Support:</strong></li><li>Edit, format, and distribute documents such as memos, agendas, meeting minutes, reports, and letters as needed.</li><li>Prepare and process expense reports for team members.</li><li>Support the creation of presentations, including all-staff meetings, digital signage content, and meeting materials.</li><li>Perform clerical tasks such as filing, photocopying, data entry, proofreading, and document routing.</li><li>Maintain logs, databases, and other organizational systems.</li><li><strong>Office Services and Maintenance:</strong></li><li>Manage inventory and order office supplies, kitchen supplies, and grocery items as needed.</li><li>Coordinate printer maintenance and support with vendors.</li><li>Oversee equipment check-out processes for staff.</li><li>Handle mail and package receiving and shipping.</li><li>Ensure common areas, such as the kitchen and conference rooms, are clean and well-maintained (basic cleaning duties).</li><li>Coordinate with building management for maintenance needs and arrange parking for guests.</li><li>Update internal communication channels with parking-related information.</li><li><strong>Additional Duties:</strong></li><li>Assist with various projects and tasks as assigned to support team leaders and departments.</li><li>Maintain confidentiality and professionalism when handling sensitive information.</li></ul><p><br></p>Manager of Accounting<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to david.bizub@roberthalf.c0m</p>Facilities AssistantWe are offering a long term contract employment opportunity for a Facilities Assistant in Los Angeles, California. As a Facilities Assistant, you will be crucial in assisting with the day-to-day operations at our corporate office and housing. Your role will involve maintaining computerized maintenance management systems, timekeeping systems, and handling customer service related tasks.<br><br>Responsibilities:<br><br>• Assisting with the upkeep of corporate facilities and ensuring they meet necessary standards<br>• Utilizing the Computerized Maintenance Management System (CMMS) for efficient facility management<br>• Managing corporate housing aspects including budget processes and maintenance schedules<br>• Utilizing IBM AS/400 and Kronos Timekeeping System for accurate record-keeping and time tracking<br>• Handling customer service inquiries and effectively resolving them<br>• Ensuring efficient use of conference rooms and other corporate facilities<br>• Utilizing Concur for travel and expense management<br>• Maintaining effective communication with all levels of the organization<br>• Assisting in the implementation of the About Time system for efficient workforce management<br>• Ensuring the provision of top-notch customer service at all times.Administrative AssistantWe are looking for a detail-oriented Administrative Assistant to join our team in Santa Ana, California. In this Contract-to-permanent role, you will play a key part in ensuring smooth administrative operations by managing schedules, maintaining case files, and providing general office support. This position offers an excellent opportunity to showcase your organizational skills and contribute to a dynamic workplace.<br><br>Responsibilities:<br>• Coordinate expert witness depositions and testimony schedules by liaising with attorneys, clients, and other parties.<br>• Manage calendars and rescheduling tasks using Microsoft Outlook to ensure accuracy and efficiency.<br>• Organize and maintain both physical and digital case files, ensuring proper labeling and archiving.<br>• Scan documents for electronic storage and oversee the secure disposal or shredding of outdated physical files.<br>• Utilize Salesforce to track case statuses, update client details, and maintain comprehensive records.<br>• Reconcile monthly financial statements and generate invoices using QuickBooks.<br>• Handle billing records, prepare bank deposits, and deliver them as necessary.<br>• Monitor office supply inventory and place orders to ensure the team has necessary resources.<br>• Assist with general administrative tasks and team projects as needed to support overall operations.Front Desk/Legal Assistant<p>Growing trial firm based in West Los Angeles is seeking a Front Desk Receptionist/Legal Assistant to join our team of professionals. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support within the legal industry. This role will involve handling incoming calls, managing correspondence, organizing documents, and maintaining the office environment.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Serve as the primary point of contact for incoming calls, ensuring they are directed to the appropriate personnel.</p><p>• Effectively manage email correspondence, ensuring all communications are responded to in a timely and detail-oriented manner.</p><p>• Execute data entry tasks with accuracy, updating and maintaining our internal systems with relevant information.</p><p>• Oversee the distribution and dispatch of mail, ensuring all correspondence is handled efficiently.</p><p>• Facilitate the preparation of documents for court filings and service on individuals, ensuring all paperwork is accurate and submitted within required timeframes.</p><p>• Maintain an organized filing system, managing both digital and hard copy files and binders.</p><p>• Assist in the ordering and restocking of office supplies, ensuring the office environment is well-maintained and fully equipped.</p><p>• Utilize Microsoft Excel, Outlook, and Word to perform various tasks, demonstrating proficiency in these applications.</p><p>• Schedule appointments, managing the calendars of attorneys and paralegals.</p><p>• Provide support with other receptionist duties and legal assistant tasks as required. </p><p><br></p><p>Skills:</p><p><br></p><p>• Experience with answering multi-line phone systems</p><p>• Strong customer service abilities</p><p>• Proficiency in data entry</p><p>• Excellent email correspondence skills</p><p>• Strong interpersonal skills</p><p>• Proficiency in Microsoft Excel, Outlook, and Word</p><p>• Experience with organizing files</p><p>• Experience with scheduling appointments</p><p>• Experience with receptionist duties</p><p>• Experience as a legal assistant</p><p><br></p><p><strong>How to Apply</strong>:</p><p>Please submit your resume ONLY to Vice President Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>Patient Access ManagerRegarded as one of Los Angeles top Hospital System, this organization is in the need of a Patient Access Manager to lead and oversee the Emergency Room Admitting, Financial Counseling, and Patient Registration departments. In this role, The Patient Access Manager will manage a team of 42 employees including 2 supervisors, 2 leads and ensure efficient operations, effective patient intake processes, and excellence in customer service for all areas under your supervision.<br>Key Responsibilities:<br>• Leadership:<br>o Directly manage and mentor a team of admission clerks, registration specialists, and financial counselors.<br>o Foster a positive and collaborative work environment that reflects the values of the hospital.<br>o Be able to role sleeves us and assist in production when needed.<br>• Operational Oversight:<br>o Ensure timely and accurate patient registration and admission processes in the Emergency Room.<br>o Oversee financial counseling services, helping patients navigate billing, insurance verification, and payment options.<br>o Monitor team productivity, patient wait times, and departmental KPIs to optimize workflows.<br>• Compliance and Documentation:<br>o Ensure adherence to health care regulations, including HIPAA, and maintain accurate records in Electronic Health Record (EHR) systems.<br>o Stay up to date on regulatory changes and procedures affecting patient access.<br>• Problem Solving and Customer Service:<br>o Serve as a point of escalation for resolving patient and team concerns.<br>o Actively work with patients and families to address questions about financial options, admissions policies, or insurance processes.<br>o Counsel employees and assist with training of new hires.<br>• Collaboration:<br>o Build relationships with clinical, administrative, and billing teams to ensure seamless patient experiences.<br>o Partner with hospital leadership to align patient access services with broader organizational goals.Administrative Assistant - Asset Management<p>Job Summary</p><p>The Administrative Assistant for the Asset Management team is responsible for supporting the daily operations of the Asset Management and Operations Department by handling a wide range of administrative tasks, including organization and maintenance of mail and corporate documents, responding to property owner and wireless/billboard tenant inquiries, assisting with the administration of leases and other real estate agreements, and other property management tasks as needed. This position reports to the Sr. Real Estate Specialist - Asset Management and works three days per week from our corporate headquarters in El Segundo, CA.</p><p>Duties/Responsibilities</p><p>• Assist with managing department emails and phone calls. Create cases in our Servicing platform for asset managers to review. Update case notes as needed.</p><p>• Scan, sort and distribute department mail. Upload notices, real estate agreements and other documents into our database.</p><p>• Prepare and distribute documentation (welcome letters, easements, assignment documents, W9’s, etc.) to the tenants for payment redirection.</p><p>• Correspond with tenants and property owners via email and phone. Help facilitate site access requests by connecting tenants with landlord contacts.</p><p>• Facilitate execution and notarization of documents requiring wet signatures. Track and upload completed items into our database.</p><p>• Help research property owner and tenant inquiries, including Title searches and documentation requests.</p><p>• Assist with updating internal database and various other short-term projects.</p><p>• Provide support with the review of site-specific documentation to ensure quality and completeness.</p><p>• General coverage of front desk during Office Coordinator’s lunch break and as needed.</p><p>• Provide professional customer service to all internal and external customers.</p><p>• Perform other related duties as assigned.</p>Account ManagerWe are in search of a meticulous Account Manager to become part of our team. The role involves processing client applications, maintaining accurate client records, and addressing client queries. In addition, you will oversee client accounts and take necessary action based on the situation. This position is based in Long Beach, California.<br><br>Responsibilities:<br><br>• Ensure meticulous tracking of technician time and close Workorders within a stipulated timeframe.<br>• Handle purchasing support, inventory, and material reconciliation. Create processes for the purchasing department including transfer of parts to multiple sites, verifying that parts are correctly charged to dispatched work orders, ensuring inventory is returned and removed from cancelled workorders, and verifying received purchase orders and prices.<br>• Create and maintain documented workflows for all service and purchasing processes.<br>• Assist with the creation of the annual service department budget.<br>• Identify jobs that do not meet profitability guidelines and report them to the Service Manager.<br>• Manage the opening of new clients, client sites, and jobs as required. Ensure data lines are correctly set up for all new pieces of equipment.<br>• Oversee contracts with outside suppliers as needed.<br>• Coordinate Technician Training and Safety Meetings. Assist with certification testing for technicians.<br>• Handle all regulatory reporting requirements including DOT and hazmat among others.<br>• Complete other administrative duties as requested by the Service Manager - Respond to and work all emails daily – Make notes as required in company CRM.<br>• Collaborate with the other members of the service department to provide comprehensive department administrative support.Call Center CSR<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.</p><p><br></p>ReceptionistWe are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. <br><br>Responsibilities:<br>• Greet clients and visitors warmly and with detail-oriented manners upon their arrival<br>• Coordinate and manage the booking of conference rooms and visitor offices<br>• Organize catering and food arrangements for events and lunches<br>• Keep the conference room and visitor offices tidy and prepared for use<br>• Manage inbound calls and effectively transfer them to the appropriate party<br>• Sort and distribute incoming mail and handle deliveries<br>• Maintain an updated phone list and other essential records<br>• Handle sensitive and confidential documents with discretion<br>• Collaborate with the onsite team to ensure a smooth operation<br>• Undertake additional projects or tasks as assigned<br>• Maintain cleanliness and organization of the workspace during downtime.Project Manager of Tech SupportWe are in search of a Project Manager of Tech Support to join our team in the legal industry based in Los Angeles, California. The role involves processing customer applications, maintaining customer records, and addressing customer inquiries. The Project Manager will also be tasked with monitoring customer accounts and implementing appropriate actions.<br><br>Responsibilities:<br><br>• Lead support for technology within a medium to large law firm environment<br>• Expertise in Microsoft Windows Server and Active Directory support<br>• Provide support for Windows 10, 11, MAC OS, iOS, and Android clients<br>• Manage File and Print servers, IP Printing, network scanning technologies, and WAN/LAN technologies in support of remote trial sites<br>• Support users with commonly used legal applications including document management systems, trial transcript management software, e-discovery processing, and review applications<br>• Utilize Citrix Technologies and Cloud Technologies for optimal performance<br>• Implement ERP - Enterprise Resource Planning and ERP Solutions to streamline processes<br>• Manage Firewall Technologies and ensure compliance with Auditing standards<br>• Oversee Backup Technologies and handle Computer Hardware issues<br>• Coordinate software Deployments and ensure smooth transitions.