18 results for Desktop Support Analyst in Orange, CA

IT Support Technician We are offering a long term contract employment opportunity in Chatsworth, California for an IT Support Technician. This role is pivotal in the IT industry, where you will be tasked with managing customer applications, maintaining meticulous customer records, and addressing customer inquiries in a timely and proficient manner. You will also be tasked with monitoring customer accounts and taking the necessary actions. Responsibilities: • Expertise in managing Windows environments, including Windows 11 servers and desktops, is essential. • Provide support for GCC (Government Cloud) platforms, including SharePoint, Outlook, and Teams. • Use ticketing systems effectively within a government contracting environment. • Set up audio-visual systems for conference rooms, ensuring optimal functionality. • Uphold and comply with CMC standards or similar government-required certifications. • Proficiency in Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. • Maintain a strong understanding of Active Directory, Apple Devices, and Computer Hardware. • Oversee Configuration Management and Deployments. • Provide support for Audio Visual and Audio Video requirements. • Manage Conference Room Setup & Cleanup, and oversee the functionality of Conference Rooms. • Expertise in Windows, Windows Server, and Windows Environment is required. • Proficiency in Outlook, Office Suites, Teams, Technologies, and Word is essential.

Help Desk Analyst I We are on the hunt for a skilled Help Desk Analyst I to join our team in Vista, California. This role is pivotal in providing in-person and remote first-tier technology support for our team members. As a Help Desk Analyst I, you will be tasked with analyzing, diagnosing, and resolving technology problems, in addition to installing, configuring, and maintaining various systems and devices. This opportunity offers a long-term contract employment opportunity. Responsibilities: • Provide in-person and remote first-tier technology support for team members • Analyze, diagnose, and resolve technology problems for end-users • Install, configure, test, maintain, monitor, and troubleshoot desktop and laptop hardware, peripheral devices, handheld devices, printing/scanning devices, presentation equipment, telephony equipment, and other technology products to deliver required service levels • Install, configure, maintain, and distribute operating systems and software on Windows, Mac OS, Android, and iOS devices • Create, maintain, and deactivate user accounts on various systems as needed, following established processes • Monitor service request queue and respond promptly using effective communication skills, escalating requests as necessary • Update service requests with a detailed description of the issue, steps taken towards resolution, and any other significant information • Utilize in-house knowledge base as required in resolving tickets, updating or creating knowledge base articles as needed for issues and resolutions • Assist in troubleshooting network or server issues as required, under the direction of senior Information Systems staff • Update and maintain technology asset inventory as required • Coordinate with Facilities staff or outside vendors to address cabling, electrical or other issues that impact Information Systems equipment as required • Participate in after-hours support as required.

Business Systems Analyst Job Title: Business Systems AdministratorWorksite Address: Irvine, CASchedule: Hybrid (Onsite Tuesday through Thursday) Implementing e-PIC One ERP, a SaaS platform for the window coverings industry. The platform is in the pilot phase, with a full transition from the legacy system (Touchpoint). Day-to-Day Responsibilities:<ul><li>Develop business formulas using database fields and edit HTML.</li><li>Provide Tier 2/3 technical support.</li><li>Configure custom products, generate quotes, and create vendor purchase orders.</li><li>Handle EDI transactions and ensure smooth data exchanges with vendor partners.</li><li>Support CRM users and optimize platform configurations.</li></ul>

PC Technician We are offering a long term contract employment opportunity for a PC Technician in the Information Technology industry, located in Beverly Hills, California. The individual will primarily be engaged in confirming end-points post network VLAN cutovers and auxiliary tasks during downtime. Responsibilities: • Confirm and validate end-points such as IP phones, computers, printers, Chromeboxes, etc. following network VLAN cutovers • During periods of downtime, assist with tasks like equipment inventory and relocation • Engage in the imaging process as required • Display proficiency in using PC Hardware, PC Desktop - Workstation, PC Skills, Routers, Microsoft SharePoint Portal Server, and Data General • Maintain an accurate inventory of equipment and ensure their effective utilization • Provide assistance in maintaining and updating Macintosh systems as necessary • Be involved in the management and resolution of issues related to Microsoft SharePoint Portal Server.

Field Network Technician Job Title: IT Field Services Specialist (Infrastructure Generalist) Location: Long Beach, CA Schedule: Tuesday – Saturday, Shift: 6:00 pm – 3:00 am and 10:00 pm – 7:00 am Pay Rate: $32-$37/hr (Based on experience) Duration: 6+ Month Contract Job Description: The IT Field Services Specialist will provide on-site IT support for multiple field sites, working with desktops, computers, network operations, data center infrastructure, and proprietary systems. Responsibilities include troubleshooting, hardware maintenance, software deployment, and supporting Windows/Linux/Middleware systems. This role involves physically demanding tasks such as server installation, rack/stack, and cabling. The ideal candidate will have hands-on experience with network infrastructure and the ability to manage IT equipment in the field. Key Responsibilities: Support and troubleshoot desktops, computers, and IT infrastructure (networking, telecom, data center). Perform hardware upgrades, software deployments, and system configurations. Support both Windows and Linux environments, as well as proprietary applications. Conduct site assessments and collaborate with external engineering teams for installations. Manage data centers and communication closets, handling physical IT setups and cable management. Provide customer-facing support, addressing technical issues and resolving them efficiently. Maintain IT inventory, assist with disaster recovery planning, and monitor site operations. Work with hardware/software/middleware for automated systems (e.g., OCR, RTLS). Collaborate with senior specialists for complex issues and mentor entry level team members.

Quality Analyst II We are in the automotive industry, specifically located in Torrance, CA 90501. We are offering a long-term contract employment opportunity for a Quality Analyst II. This role will primarily involve verifying and maintaining the quality performance and function of our Digital Sales platform. The successful candidate will work closely with various teams, including developers, creative designers, and product managers, to develop and implement an array of manual and automated test scripts. Responsibilities:• Evaluate the functionality of the core digital retailing platform and its integrations• Contribute to the Life Cycle process through effective Test Management methodology and best practices• Develop and maintain test artifacts, including test strategy, test plans, test cases, and automated scripts• Oversee and assist application testing team members in the creation and implementation of test cases, scripts, and procedures• Develop, socialize, and present test approaches, test artifacts, testing processes, and test metrics across teams• Support the consistent use of industry-standard quality best practices and testing methodologies• Compile and share testing results and metrics to inform business decisions and encourage continuous improvement• Participate in test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions, and retrospectives• Prepare test data and ensure readiness of the test environment prior to test execution• Consolidate and report QA deliverables such as defects identified, test execution results, and test coverage to the management team• Coordinate with performance and automation testing team members to identify testing scenarios to be created for target applications• Define and track quality assurance metrics such as defects, defect counts, test results, and test status• Collect and analyze data for software process evaluation and improvements, integrating them into business processes to address needs• Document all issues and assist in their resolution• Conduct quality process training for technical staff and act as an internal quality consultant to advise or influence business or technical partners• Carry out quality audits across various IT functions to ensure adherence to quality standards, procedures, and methodologies.

Senior Tax Analyst We are seeking a seasoned Senior Tax Analyst is sought to support a growing Finance Department. Reporting to the Senior Tax Manager, the role is responsible for managing state and local business licenses, sales tax permits, and other indirect tax compliance matters. This individual will act as a vital link between operational teams and tax strategy, ensuring compliance while identifying opportunities for efficiency and growth. Key Responsibilities State & Local Tax Compliance<ul><li>Oversee the timely filing and renewal of business licenses, sales tax permits, and other compliance requirements across multiple jurisdictions.</li><li>Perform related tax accounting and administrative tasks, including invoice and payment reconciliations.</li><li>Manage, track, and respond to tax notices from state and local regulatory agencies.</li></ul>Audit & Registration Management<ul><li>Lead coordination for sales tax and licensing audits, collaborating with external auditors and internal teams to ensure proper documentation and accurate findings.</li><li>Manage the registration process for business expansions by researching and obtaining applicable permits and licenses.</li></ul>Data Analysis & Reporting<ul><li>Maintain detailed records, tracking licensing and registration deadlines, renewals, and associated fees.</li><li>Prepare regular and ad hoc reports on compliance status, pending requirements, and risk mitigation efforts.</li></ul>Cross-Functional Collaboration<ul><li>Partner with Finance, Legal, Operations, and other departments to align compliance with organizational objectives.</li><li>Serve as a subject matter expert, providing guidance on tax regulations and best practices.</li></ul>Process Improvement & Risk Mitigation<ul><li>Identify process gaps and recommend enhancements to improve efficiency in licensing and compliance.</li><li>Collaborate with technology teams to automate repetitive tasks and improve tracking systems.</li></ul>

Business Analyst Overview: We are seeking a detail-oriented and skilled Technical Analyst to join our Television Production Technology Team, specializing in implementing innovative solutions that support the production of episodic television. This role focuses on enhancing operational efficiency and building technology-driven solutions across production, post-production, production finance, business affairs, and creative affairs for multiple studios and platforms.Key Responsibilities:<ul><li>Perform detailed analysis of data using SQL databases, multi-dimensional databases, or Excel.</li><li>Gather and analyze requirements to develop thorough test plans for applications and reports.</li><li>Create, estimate, and execute test cases while documenting test results.</li><li>Collaborate closely with developers to gain a deep understanding of applications.</li><li>Identify and communicate risks and issues effectively.</li><li>Conduct manual testing for web applications, reports, interfaces, and data conversion processes.</li><li>Validate and reconcile data using Excel and SQL queries.</li></ul>

Business Analyst IT L2 We are offering a long-term contract opportunity for a Business Analyst IT L2 in the Southern California area. The position will allow for a hybrid type work environment. Responsibilities• Collaborate with business staff throughout the organization to comprehend the business needs that need to be supported by information systems and technology.• Interpret customer requirements into functional requirements in a clear manner that can be comprehended by the business developers and project team.• Develop and execute peer reviews of the business requirements and functional specifications to ensure the correct interpretation of requirements.• Evaluate how changes to the project will impact the business and systems and provide recommendations for the evolution of the system.• Maintain and ensure proper documentation, including meeting minutes, action item lists, issue logs, and system documentation.• Coordinate or perform testing of system modifications, including the creation of test plans, user scenarios, and test cases.• Work with system Subject Matter Experts (SMEs) to create/update project documentation.• Work with the Project Manager to ensure the project stays on schedule and within budget while meeting business needs.• Participate in one or more cross-functional projects of high complexity.• Support upcoming vehicle launches and various service replacement part supply chain projects.• Communicate effectively with business users, project stakeholders, and the technical team.

Financial Analyst - Manufacturing Are you an analytical thinker with a knack for numbers? A flourishing manufacturing company in Carlsbad is seeking a talented Financial Analyst to join their team. This role involves diving into financial data, developing forecasts, and advising leadership on critical business decisions. Take the opportunity to be an integral part of a forward-thinking organization! Role Responsibilities:<ul><li>Analyze financial performance metrics and recommend strategies to optimize revenue and reduce costs.</li><li>Develop detailed budgets and forecasts by assessing internal and external data trends.</li><li>Prepare financial modeling to support investment decisions and evaluate potential risks.</li><li>Create reports for monthly, quarterly, and annual financial reviews presented to senior management.</li><li>Collaborate with cross-functional teams to improve financial processes tied to manufacturing operations.</li></ul>

Field Services Specialist (2nd Shift) *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Infrastructure Generalist / Field Services Specialist (Tues-Sat; 2nd/3rd Shift) with a background in Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/Software, and other applicable skills. If this sounds like your background, then this Infrastructure Generalist / Field Services Specialist role is for you. For this opportunity, you will work onsite in the Long Beach, CA ports. Position: Infrastructure Generalist / Field Services SpecialistHours/Duration: 40 hrs/wk; Tuesday-Saturday (may vary); 2nd/3rd Shift Schedule (6pm-3am – 3-4 days/wk; 10pm-7am – 1-2 days/wk); Ongoing Contract (2-3+ Years)Top Skills: Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/SoftwareOnsite/Remote: OnsiteCompany: Terminal, Ports, Transport We are looking to present candidates immediately and this Infrastructure Generalist / Field Services Specialist position (Tues-Sat; 2nd/3rd Shift) will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Job Scope:<ul><li>Will work Tuesday-Saturday; 2nd and 3rd Shifts (usually 2nd shift - 6pm-3am PST); onsite at the Long Beach Ports</li><li>As an IT Field Services Specialist, you will plan and deliver a range of IT support services to internal and external end-users, interact with end-users in a variety of settings to provide and process information in response to low and moderately complex problems and participate in the deployment of new or upgraded images, software and hardware for multiple clients in a variety of situations.</li><li>Conduct telecommunications and off-the-shelf software application and configuring standard personal computing or mobile devices.</li><li>Respond to information requests, move / add / change offices, and provide training to end users.</li><li>Perform site assessments for feasibility and gap analyses and provide necessary technical specifications for external engineering firms to complete site preparation and installation.</li><li>Regularly monitor work tickets for appropriate assignment and priority to ensure service levels are met or exceeded while maintaining client satisfaction.</li><li>Manage and maintain all controlled areas at facilities, including datacenters, computer rooms, and communications closets, often requiring hands-on action to address.</li><li>Support IT inventory management and disaster recovery planning and testing.</li><li>Support and monitor hardware / software / middleware (e.g., OCR, RTLS, DGPS) necessary for TOS functionality (automation).</li><li>Collaborate in the establishment of technical support and service standards, policies and procedures.</li></ul>

IT Director Key Responsibilities:• Lead and manage a team of 6 IT professionals, supporting over 1400 employees and 400+ mobile devices across multiple offices.• Manage day-to-day IT operations, ensuring smooth and efficient system performance.• Oversee the implementation, maintenance, and support of key systems including Azure Entra AD, O365 suite, CommVault for backup and disaster recovery, and Azure Cloud infrastructure.• Coordinate and manage vendor relationships, leveraging Managed Service Providers (MSPs) for server monitoring and support.• Travel 50% of the time (domestic, with occasional overnight stays) to various office locations for on-site support and project management. Qualifications:• 7+ years of hands-on management experience in IT operations.• Strong experience in project management and vendor management.• Expertise in Azure Entra AD, O365, CommVault, and Azure Cloud.• Strong leadership skills with the ability to manage and develop teams.• Willingness to travel as needed for business requirements.

Sr Business Analyst We are offering a long-term contract employment opportunity for a Sr Business Analyst in Woodland Hills, California. This role involves a broad spectrum of responsibilities, ranging from data analysis and requirements gathering to technical documentation and cross-functional collaboration. Responsibilities: • Engage in the accurate and efficient analysis of business and technical requirements, ensuring their clear documentation and creation of acceptance criteria. • Collaborate effectively with project managers, product managers, developers, and other stakeholders to guarantee comprehensive understanding and delivery of requirements. • Participate in the design, testing, and deployment of technical solutions, working closely with cross-functional teams. • Maintain detailed technical documentation, including functional requirements, use cases, and process flows. • Facilitate workshops and meetings to gather requirements and provide updates on project progress. • Support the delivery of training sessions and aid in user adoption of new systems. • Identify and document risks and issues related to technical solutions, collaborating with the project team on mitigation strategies. • Utilize SQL to write complex queries and analyze large data sets. • Leverage skills in Atlassian Jira, CRM, Gap Analysis, Microsoft Excel and Word, AB Testing, Agile Scrum, Business Process Functions, Business Requirement Document, Claim Administration, QA - Quality Assurance, QA Testing, Agile Software Development, and Software Development within the SDLC - Software Development Life Cycle.

Cost Accountant The Cost Accounting Analyst will be primarily responsible for managing the month-end closing and financial reporting for Southern California manufacturing sites, including account analysis and reconciliations. In partnership with site leadership, will monitor inventory reserves, support monthly forecasts, and resolve inventory variances. Essential Duties and Responsibilities:§ Lead the month-end closing and financial reporting process for Southern California manufacturing locations, including account analysis, journal entry preparation/approval, and reconciliation.§ Conduct formal monthly review meetings with manufacturing and finance management to discuss plant performance.§ Monitor and reconcile inventory reserves, including inventory shrink and obsolescence.§ Support the creation and updating of monthly forecasts.§ Collaborate with the business to participate in ongoing cycle counts, ensuring the accuracy of inventory counts, analyzing results, performing book-to-physical reconciliations, investigating variances, and resolving issues through root-cause analysis.§ Assist in or lead special projects as necessary.§ Travel locally up to 10%. Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Senior Data Engineer For immediate consideration please reach out to Ed Vitela at Robert Half A dynamic legal services organization is looking for a Senior Data Engineer to architect and implement impactful data infrastructure. This role is central to evolving how the firm leverages information to drive strategic and operational decisions.We're looking for someone who thrives in high-velocity work settings and is excited by the opportunity to make a tangible difference. Whether you're coming from an enterprise environment and craving more agility, or a fast-moving startup and seeking more ownership, this position offers both challenge and autonomy from the start.We’re seeking a candidate who enjoys applying data to complex, real-world problems, communicates effectively with technical and non-technical teams, and brings a product-minded approach to building tools that matter. Key Responsibilities:<ul><li>Partner closely with teams across the organization to collect requirements and translate them into secure, well-structured data assets.</li><li>Identify areas where data can unlock value and lead the development of scalable solutions to address them.</li><li>Provide actionable insights and tools to leadership through reliable data systems and services.</li><li>Design and maintain robust data pipelines that support analytics and operational tools across diverse functions.</li><li>Empower analysts and decision-makers through structured, accessible data and self-serve tools.</li><li>Ensure data consistency, integrity, and availability through proactive monitoring and validation techniques.</li><li>Troubleshoot data pipeline failures and system issues in pre-production and production environments.</li><li>Maintain internal tooling and infrastructure supporting the data platform, including scripting, deployment automation, and configuration management.</li></ul>

Salesforce Analyst We are offering an exciting opportunity within the Import/Export industry in Newport Beach, California, for a Salesforce Analyst. As a Salesforce Analyst, you will be instrumental in developing and implementing custom applications in Salesforce, managing and maintaining the Salesforce platform, and providing support and training to end-users. This role is crucial in ensuring the optimal performance and effective utilization of Salesforce applications. Responsibilities: • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications for Salesforce applications. • Administer the Salesforce platform, ensuring optimal performance and user satisfaction. • Develop custom solutions in Salesforce to meet business requirements. • Provide training and end-user support to ensure effective utilization of Salesforce applications. • Perform data management tasks such as data imports, data cleansing, and data migration. • Troubleshoot and resolve issues related to Salesforce functionality and integrations. • Create and manage complex reports and dashboards in Salesforce to provide actionable insights to stakeholders. • Stay up-to-date with Salesforce releases, features, and best practices, and proactively recommend improvements. • Integrate other systems and applications into the Salesforce platform. • Ensure compliance with data security and privacy policies within Salesforce. • Automate business processes using Salesforce Flow for efficiency. • Manage user accounts, profiles, and permissions in Salesforce. • Implement and maintain security protocols within Salesforce for data protection. • Continuously update knowledge on Salesforce features and best practices. • Guide users through changes and adoption of new processes within the Salesforce environment.

Sr. Manager IT Portfolio and Strategy *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Sr. Manager of IT Portfolio & Strategy with a background in Project/Portfolio Management, Infrastructure Strategy, Cloud Modernization (Azure), Jira/Confluence, Change Management, Agile/Waterfall, and other applicable skills. If this sounds like your background, then this Sr. Manager of IT Portfolio & Strategy role is for you. For this opportunity, you will work hybrid remote in the Woodland Hills, CA area. Position: Sr. Manager, IT Portfolio & StrategyHours/Duration: 40 hrs/wk; M-F; Standard Shift; CTH/FTETop Skills: Project/Portfolio Management, Infrastructure Strategy, Cloud Modernization (Azure), Jira/Confluence, Change Management, Agile/WaterfallOnsite/Remote: Hybrid RemoteCompany: World Class Travel Company We are looking to present candidates immediately and this Sr. Manager of IT Portfolio & Strategy position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Responsibilities: • Operate as an intermediary between the infrastructure team and engineering team, especially in the context of cloud environments• Manage various IT projects, ensuring efficient execution and timely completion• Communicate effectively with executive team members, providing status updates, project roadmaps, and other relevant information• Utilize Agile methodologies in managing projects, with a balanced approach that incorporates Waterfall elements• Maintain proficiency in tools such as Jira and Confluence for project tracking and documentation• Hold project teams accountable, ensuring they meet their regular cadence and project milestones• Collaborate with the data team, business solutions team, and service desk team on various projects• Lead the cloud migration projects, including transitioning legacy systems to Azure• Develop executive-friendly plans and effectively manage ongoing Azure migration projects.

ERP Integration Manager We are offering a long term contract employment opportunity for an ERP Integration Manager in Los Angeles, California. With a primary focus on the industry, this role involves extensive hands-on work with PeopleSoft applications, PeopleCode programming, and tracing analysis. Responsibilities: • Utilize advanced business application programming (ABAP) and cloud technologies to streamline ERP operations. • Manage the integration of CRM and Epicor ERP systems to optimize business processes. • Conduct A/B testing to ensure the effectiveness of various ERP strategies. • Use business intelligence tools (BI) to analyze and interpret data related to ERP operations. • Define and document business process functions and business requirements. • Implement change management strategies to ensure the smooth transition of new ERP systems or updates. • Work extensively with Oracle PeopleSoft and Oracle PeopleSoft Human Capital Management systems. • Utilize PeopleCode to customize and enhance PeopleSoft applications. • Manage the operation and maintenance of PeopleSoft Financials and PeopleSoft Enterprise Application. • Develop and run PeopleSoft queries for data extraction and analysis.