11 results for Help Desk Tier 1 in Orange, CA

Help Desk Analyst I We are on the hunt for a skilled Help Desk Analyst I to join our team in Vista, California. This role is pivotal in providing in-person and remote first-tier technology support for our team members. As a Help Desk Analyst I, you will be tasked with analyzing, diagnosing, and resolving technology problems, in addition to installing, configuring, and maintaining various systems and devices. This opportunity offers a long-term contract employment opportunity. Responsibilities: • Provide in-person and remote first-tier technology support for team members • Analyze, diagnose, and resolve technology problems for end-users • Install, configure, test, maintain, monitor, and troubleshoot desktop and laptop hardware, peripheral devices, handheld devices, printing/scanning devices, presentation equipment, telephony equipment, and other technology products to deliver required service levels • Install, configure, maintain, and distribute operating systems and software on Windows, Mac OS, Android, and iOS devices • Create, maintain, and deactivate user accounts on various systems as needed, following established processes • Monitor service request queue and respond promptly using effective communication skills, escalating requests as necessary • Update service requests with a detailed description of the issue, steps taken towards resolution, and any other significant information • Utilize in-house knowledge base as required in resolving tickets, updating or creating knowledge base articles as needed for issues and resolutions • Assist in troubleshooting network or server issues as required, under the direction of senior Information Systems staff • Update and maintain technology asset inventory as required • Coordinate with Facilities staff or outside vendors to address cabling, electrical or other issues that impact Information Systems equipment as required • Participate in after-hours support as required.

1+ Year Litigation Attorney (Hybrid Remote) Are you looking for a firm that invests in your growth, values your contributions, and sets you up for long-term success? This highly regarded probate law firm is adding an Associate Attorney to its team, offering a clear path to promotion and partnership. How do I know this is a great place to work? My team has placed four attorneys here over the past seven years, and they all still happily work at the firm. One has made partner, and others have been promoted to senior associate roles. What You’ll Do:As an Associate Attorney, you’ll handle 30–40 cases and gain hands-on experience in:• Discovery• Drafting pleadings & motions• Depositions• Court appearances• Mediations• Trial prep Probate experience is NOT required—if you have at least one year of California civil litigation experience, the firm will train you in this practice area. Why Join This Firm?Beyond the high-level legal work, this firm prioritizes attorney development and work-life balance with:✅ Hybrid flexibility – Work 2 days onsite in West LA and the rest remotely.✅ Top-tier infrastructure – Strong support staff, cutting-edge technology, and robust marketing & client development resources.✅ Competitive compensation & benefits – 100% firm-paid health insurance, 401(k) with generous match (vests immediately), PTO, and more.✅ Lucrative bonus potential – Automatic billable hour bonuses + additional discretionary bonuses.✅ Manageable billable requirement – 1,800 hours per year. This is a rare opportunity to join a team-oriented, forward-thinking firm that rewards hard work and fosters career growth. For immediate consideration for this exciting probate litigation attorney opportunity, please send your resume directly to Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com > #SoCalRHL

Mid-Level Paralegal 1 day/onsite West LA Mid-Level Litigation Paralegal Opportunity – Top-Tier Trial Firm A highly regarded litigation firm is seeking a skilled Mid-Level Litigation Paralegal to join its dynamic team. With over 40 attorneys, this firm is known for handling complex, high-stakes litigation and boasts a founder ranked among the nation’s top trial lawyers. Paralegals: Why Join This Firm?<ul><li>Paralegals are integral to case strategy meetings – you will have a voice at the table.</li><li>Hybrid work model – primarily remote, but must be available to commute in for key litigation events (trial prep, trial, depositions).</li><li>Stable and supportive environment – virtually no turnover among support staff.</li><li>Premium workplace amenities – onsite gym, stocked kitchen with meals, smoothies, and kombucha, plus breakfast and lunch provided.</li><li>Convenient commute perks – Uber rides to work or parking covered.</li></ul>Paralegal Responsibilities:<ul><li>Draft pleadings, perform legal research, manage discovery, and conduct document review.</li><li>Prepare deposition summaries, hearing binders, and assist in all phases of trial preparation.</li><li>Attend trial as the "hot seat" paralegal, ensuring seamless presentation of evidence.</li><li>Work on cases from inception to resolution rather than being assigned to a specific attorney.</li><li>Collaborate with attorneys on case strategy and execution.</li></ul>7.5 hour day come into LA office 1 day/week TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]

Sr. Manager IT Portfolio and Strategy *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Sr. Manager of IT Portfolio & Strategy with a background in Project/Portfolio Management, Infrastructure Strategy, Cloud Modernization (Azure), Jira/Confluence, Change Management, Agile/Waterfall, and other applicable skills. If this sounds like your background, then this Sr. Manager of IT Portfolio & Strategy role is for you. For this opportunity, you will work hybrid remote in the Woodland Hills, CA area. Position: Sr. Manager, IT Portfolio & StrategyHours/Duration: 40 hrs/wk; M-F; Standard Shift; CTH/FTETop Skills: Project/Portfolio Management, Infrastructure Strategy, Cloud Modernization (Azure), Jira/Confluence, Change Management, Agile/WaterfallOnsite/Remote: Hybrid RemoteCompany: World Class Travel Company We are looking to present candidates immediately and this Sr. Manager of IT Portfolio & Strategy position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Responsibilities: • Operate as an intermediary between the infrastructure team and engineering team, especially in the context of cloud environments• Manage various IT projects, ensuring efficient execution and timely completion• Communicate effectively with executive team members, providing status updates, project roadmaps, and other relevant information• Utilize Agile methodologies in managing projects, with a balanced approach that incorporates Waterfall elements• Maintain proficiency in tools such as Jira and Confluence for project tracking and documentation• Hold project teams accountable, ensuring they meet their regular cadence and project milestones• Collaborate with the data team, business solutions team, and service desk team on various projects• Lead the cloud migration projects, including transitioning legacy systems to Azure• Develop executive-friendly plans and effectively manage ongoing Azure migration projects.

Business Systems Analyst Job Title: Business Systems AdministratorWorksite Address: Irvine, CASchedule: Hybrid (Onsite Tuesday through Thursday) Implementing e-PIC One ERP, a SaaS platform for the window coverings industry. The platform is in the pilot phase, with a full transition from the legacy system (Touchpoint). Day-to-Day Responsibilities:<ul><li>Develop business formulas using database fields and edit HTML.</li><li>Provide Tier 2/3 technical support.</li><li>Configure custom products, generate quotes, and create vendor purchase orders.</li><li>Handle EDI transactions and ensure smooth data exchanges with vendor partners.</li><li>Support CRM users and optimize platform configurations.</li></ul>

Bilingual Admin. Assistant We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information.

IT Support Technician We are offering a long term contract employment opportunity in Chatsworth, California for an IT Support Technician. This role is pivotal in the IT industry, where you will be tasked with managing customer applications, maintaining meticulous customer records, and addressing customer inquiries in a timely and proficient manner. You will also be tasked with monitoring customer accounts and taking the necessary actions. Responsibilities: • Expertise in managing Windows environments, including Windows 11 servers and desktops, is essential. • Provide support for GCC (Government Cloud) platforms, including SharePoint, Outlook, and Teams. • Use ticketing systems effectively within a government contracting environment. • Set up audio-visual systems for conference rooms, ensuring optimal functionality. • Uphold and comply with CMC standards or similar government-required certifications. • Proficiency in Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. • Maintain a strong understanding of Active Directory, Apple Devices, and Computer Hardware. • Oversee Configuration Management and Deployments. • Provide support for Audio Visual and Audio Video requirements. • Manage Conference Room Setup & Cleanup, and oversee the functionality of Conference Rooms. • Expertise in Windows, Windows Server, and Windows Environment is required. • Proficiency in Outlook, Office Suites, Teams, Technologies, and Word is essential.

PC Technician We are offering a long term contract employment opportunity for a PC Technician in the Information Technology industry, located in Beverly Hills, California. The individual will primarily be engaged in confirming end-points post network VLAN cutovers and auxiliary tasks during downtime. Responsibilities: • Confirm and validate end-points such as IP phones, computers, printers, Chromeboxes, etc. following network VLAN cutovers • During periods of downtime, assist with tasks like equipment inventory and relocation • Engage in the imaging process as required • Display proficiency in using PC Hardware, PC Desktop - Workstation, PC Skills, Routers, Microsoft SharePoint Portal Server, and Data General • Maintain an accurate inventory of equipment and ensure their effective utilization • Provide assistance in maintaining and updating Macintosh systems as necessary • Be involved in the management and resolution of issues related to Microsoft SharePoint Portal Server.

Field Services Specialist (2nd Shift) *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Infrastructure Generalist / Field Services Specialist (Tues-Sat; 2nd/3rd Shift) with a background in Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/Software, and other applicable skills. If this sounds like your background, then this Infrastructure Generalist / Field Services Specialist role is for you. For this opportunity, you will work onsite in the Long Beach, CA ports. Position: Infrastructure Generalist / Field Services SpecialistHours/Duration: 40 hrs/wk; Tuesday-Saturday (may vary); 2nd/3rd Shift Schedule (6pm-3am – 3-4 days/wk; 10pm-7am – 1-2 days/wk); Ongoing Contract (2-3+ Years)Top Skills: Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/SoftwareOnsite/Remote: OnsiteCompany: Terminal, Ports, Transport We are looking to present candidates immediately and this Infrastructure Generalist / Field Services Specialist position (Tues-Sat; 2nd/3rd Shift) will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Job Scope:<ul><li>Will work Tuesday-Saturday; 2nd and 3rd Shifts (usually 2nd shift - 6pm-3am PST); onsite at the Long Beach Ports</li><li>As an IT Field Services Specialist, you will plan and deliver a range of IT support services to internal and external end-users, interact with end-users in a variety of settings to provide and process information in response to low and moderately complex problems and participate in the deployment of new or upgraded images, software and hardware for multiple clients in a variety of situations.</li><li>Conduct telecommunications and off-the-shelf software application and configuring standard personal computing or mobile devices.</li><li>Respond to information requests, move / add / change offices, and provide training to end users.</li><li>Perform site assessments for feasibility and gap analyses and provide necessary technical specifications for external engineering firms to complete site preparation and installation.</li><li>Regularly monitor work tickets for appropriate assignment and priority to ensure service levels are met or exceeded while maintaining client satisfaction.</li><li>Manage and maintain all controlled areas at facilities, including datacenters, computer rooms, and communications closets, often requiring hands-on action to address.</li><li>Support IT inventory management and disaster recovery planning and testing.</li><li>Support and monitor hardware / software / middleware (e.g., OCR, RTLS, DGPS) necessary for TOS functionality (automation).</li><li>Collaborate in the establishment of technical support and service standards, policies and procedures.</li></ul>

IT Director Key Responsibilities:• Lead and manage a team of 6 IT professionals, supporting over 1400 employees and 400+ mobile devices across multiple offices.• Manage day-to-day IT operations, ensuring smooth and efficient system performance.• Oversee the implementation, maintenance, and support of key systems including Azure Entra AD, O365 suite, CommVault for backup and disaster recovery, and Azure Cloud infrastructure.• Coordinate and manage vendor relationships, leveraging Managed Service Providers (MSPs) for server monitoring and support.• Travel 50% of the time (domestic, with occasional overnight stays) to various office locations for on-site support and project management. Qualifications:• 7+ years of hands-on management experience in IT operations.• Strong experience in project management and vendor management.• Expertise in Azure Entra AD, O365, CommVault, and Azure Cloud.• Strong leadership skills with the ability to manage and develop teams.• Willingness to travel as needed for business requirements.

ERP Integration Manager We are offering a long term contract employment opportunity for an ERP Integration Manager in Los Angeles, California. With a primary focus on the industry, this role involves extensive hands-on work with PeopleSoft applications, PeopleCode programming, and tracing analysis. Responsibilities: • Utilize advanced business application programming (ABAP) and cloud technologies to streamline ERP operations. • Manage the integration of CRM and Epicor ERP systems to optimize business processes. • Conduct A/B testing to ensure the effectiveness of various ERP strategies. • Use business intelligence tools (BI) to analyze and interpret data related to ERP operations. • Define and document business process functions and business requirements. • Implement change management strategies to ensure the smooth transition of new ERP systems or updates. • Work extensively with Oracle PeopleSoft and Oracle PeopleSoft Human Capital Management systems. • Utilize PeopleCode to customize and enhance PeopleSoft applications. • Manage the operation and maintenance of PeopleSoft Financials and PeopleSoft Enterprise Application. • Develop and run PeopleSoft queries for data extraction and analysis.