We are in search of a Technical Writer to join our team in Glendale, California. As a Technical Writer, you will work closely with data engineers, software developers, and data product teams to develop and maintain high-quality documentation that supports the success of our data platform. This contract employment opportunity requires you to create both engineering-focused and user-centered materials, ensuring the usability and adoption of our data platform.
This will be an onsite role, available only on a W2.
Responsibilities:
• Collaborate with data engineers, software developers, and other team members to understand project requirements and develop comprehensive documentation.
• Translate complex technical concepts into clear, concise, and engaging content that caters to both technical and non-technical audiences.
• Develop and maintain information architecture templates that support easy updates and data migration while adhering to organizational and legal standards.
• Conduct research and create various types of documentation such as procedure manuals, API developer guides, configuration guides, and in-platform instructions.
• Evaluate, organize, and update existing documentation repositories, working with development leads to establish content management and storage best practices.
• Create alternate formats for documentation, such as video demos and guided tours, to enhance user engagement and understanding.
• Assess the quality and effectiveness of current content, proposing and implementing innovative methods for continuous improvement.
• Gain a deep understanding of data products, services, and technical infrastructure to create accessible, user-friendly content.