We are seeking a skilled Order Entry Specialist to join our team in the Plastics Manufacturing industry. The Order Entry Specialist will be primarily engaged in customer service, data entry, and some inside sales. The role involves a combination of extensive data entry, some purchasing, account management, and frequent email communication. This role is a contract employment opportunity.
Responsibilities:
• Process customer orders received through various channels like website and email accurately and efficiently.
• Undertake data entry tasks to maintain current and accurate customer records.
• Conduct outbound calls to existing customers, maintaining a detail-oriented and warm relationship.
• Manage customer accounts and execute appropriate actions when necessary.
• Carry out some inside sales tasks as part of the role.
• Ensure high-quality customer service is consistently provided.
• Collaborate closely with a diverse team while also having the ability to function independently.
• Exhibit a results-driven approach, with a focus on detail and efficiency.
• Use Microsoft Office tools for various tasks.
• Proficiency in data entry is required, with the ability to input and manage large volumes of data with a high level of accuracy.
• Solid understanding and working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience in order entry is essential, with the ability to process orders efficiently and effectively.
• Familiarity with the plastics manufacturing industry is desired.
• Ability to handle multiple tasks simultaneously and prioritize workloads in a busy, fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills, both written and verbal.
• High school diploma or equivalent is required; further education or certifications in relevant fields will be a plus.
• Ability to work in a team environment and collaborate effectively with colleagues at all levels.
• Strong customer service skills, with the ability to address customer queries and concerns in a detail oriented and timely manner.
TalentMatch®
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