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6 results for File Clerk in Phoenix, AZ

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We are offering a contract employment opportunity for a Receptionist in Scottsdale, Arizona 85260. This role focuses on providing administrative and clerical services to ensure the smooth and efficient functioning of our workplace. As a Receptionist, you will be at the forefront of our office operations, handling tasks ranging from phone coverage to office maintenance.

*HOURS OF OPERATION: Monday-Friday 8am-5pm*

Responsibilities:

• Screen and route calls, ensuring efficient phone coverage.

• Welcome visitors and guests, providing a positive first impression of our organization.

• Manage the conference room calendar and office seating charts.

• Keep the reception desk, closet, and hallways tidy and well-stocked.

• Receive, sort, and distribute USPS Mail/FedEx/UPS/Courier deliveries.

• Coordinate ground transportation for guests, when necessary.

• Undertake ad hoc research and clerical projects, including word processing/data entry.

• Assist in ordering and maintaining supplies for the office.

• Use Microsoft Office Suite Skills, including Excel, for various tasks.

• Utilize interpersonal skills to interact with and assist all levels of employees and visitors.

• Manage customer service and email correspondence.

• Organize files and schedule appointments efficiently.

• Previous Office Assistant, Administrative Assistant, or Receptionist experience

• Strong customer service skills

• Ability to perform data entry tasks with accuracy

• Experience in email correspondence

• Excellent interpersonal skills

• Proficiency in Microsoft Excel

• Knowledge of Microsoft Outlook

• Familiarity with Microsoft Word

• Experience in scheduling appointments

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

6 results for File Clerk in Phoenix, AZ

Receptionist We are offering a contract employment opportunity for a Receptionist in Scottsdale, Arizona 85260. This role focuses on providing administrative and clerical services to ensure the smooth and efficient functioning of our workplace. As a Receptionist, you will be at the forefront of our office operations, handling tasks ranging from phone coverage to office maintenance. *HOURS OF OPERATION: Monday-Friday 8am-5pm* Responsibilities: • Screen and route calls, ensuring efficient phone coverage.• Welcome visitors and guests, providing a positive first impression of our organization.• Manage the conference room calendar and office seating charts.• Keep the reception desk, closet, and hallways tidy and well-stocked.• Receive, sort, and distribute USPS Mail/FedEx/UPS/Courier deliveries.• Coordinate ground transportation for guests, when necessary.• Undertake ad hoc research and clerical projects, including word processing/data entry.• Assist in ordering and maintaining supplies for the office.• Use Microsoft Office Suite Skills, including Excel, for various tasks.• Utilize interpersonal skills to interact with and assist all levels of employees and visitors.• Manage customer service and email correspondence.• Organize files and schedule appointments efficiently.

Customer Service Representative -Producer Services We are offering a permanent employment opportunity for a Customer Service Representative in Phoenix, Arizona. This role is critical in addressing customer service concerns, inquiries, and activities. The successful candidate will be the first point of contact for customers, responsible for retention and selling the value of our products and services. Responsibilities • Act as the first point of contact, addressing customer service concerns, inquiries, and activities.• Sell the value and retain policyholders, promoting our products and services.• Manage customer interactions via inbound and outbound calls, assisting those who wish to cancel their existing insurance coverage by reviewing products benefits and resolving service and claims issues.• Assist in the collection of current and past due premiums and provide support to additional call domains such as claim inquiry, policyholder/policy administration, billing/payments or agent servicing as needed.• Independently service 90% of calls using the tools and resources acquired in training and continued experience.• Collect, document, and enter data from and into multiple applications, ensuring accurate records.• Set expectations and provide instructions for policyholders, ensuring a positive customer experience.• Consistently meet or exceed expectations for departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs.• Exhibit and practice the organization's common purposes and shared traits, contributing to a positive work environment.• Understand organizational objectives, support process improvements, and provide feedback to leadership.• Execute other duties as assigned, demonstrating flexibility and adaptability.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Phoenix, Arizona. This role is within the mortgage industry, where you will be the primary point of contact for our customers, handling a variety of requests and inquiries. You will be expected to manage customer interactions with positivity and efficiency, utilizing our internal software platform to maintain accurate records and perform necessary actions on customer accounts. Responsibilities: • Engage with customers across a variety of inbound requests, including website assistance, escrow, and processing payoffs. • Maintain and update customer credit records timely and accurately. • Conduct outbound collection activities on accounts less than 30 days past due, with potential for dealing with higher delinquencies. • Refer eligible homeowners for refinancing opportunities to the Originations department. • Demonstrate a positive, courteous, and helpful attitude in all interactions with customers. • Meet performance expectations, ensuring customer inquiries are resolved efficiently. • Understand and implement escalation paths for different types of calls, routing them to the appropriate internal parties. • Utilize our internal software platform effectively, contributing to system recommendations when necessary. • Process customer credit applications accurately and in a timely manner.

Biglinual Spanish/English-Customer Service Representative... <ul><li>Position: Customer Service Representative - Bilingual-Spanish/English (Contract Role)</li><li>Location: 2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li>Type: 100% Onsite</li><li>Hourly Pay Range: 22/per hour</li></ul>Job Summary:The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition assisting with functions that include but is not limited to: Responsibilities- Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment- Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner- Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments- Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries- Maintain performance and quality standards- Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience- Ability to learn the basic concepts of personal lines insurance principles and products offered to the WB customers- Work collaboratively with team members and business partners to provide a positive customer experience for our caller- Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed- Assist with special requests as needed.- Complete additional tasks and other projects/duties as assigned

Bilingual Spanish/English Customer Service Representative... <ul><li>Position: Customer Service Representative - Bilingual-Spanish/English (Contract Role)</li><li>Location: 2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li>Type: 100% Onsite</li><li>Hourly Pay Range: 22/per hour</li></ul>Job Summary:The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition assisting with functions that include but is not limited to: Responsibilities- Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment- Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner- Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments- Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries- Maintain performance and quality standards- Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience- Ability to learn the basic concepts of personal lines insurance principles and products offered to the WB customers- Work collaboratively with team members and business partners to provide a positive customer experience for our caller- Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed- Assist with special requests as needed.- Complete additional tasks and other projects/duties as assigned

S125 Service Associate We are offering a permanent employment opportunity for a S125 Service Associate in the Payroll Services industry, located in Rochester, New York. In this role, you will be providing customer service for our products, using prescribed guidelines to maintain good customer relations and resolve any issues related to client claims and complaints. Responsibilities: • Handle inbound calls from both active and terminated participants/employees of our clients • Manage inbound calls from client/employer plan administrators and provide educational support on S125 products, our policies & procedures, and IRS guidelines & regulations • Escalate tasks or documentation to other teams within our organization as necessary • Develop and maintain a basic working knowledge of our products • Utilize systems and software packages which may include HRIS, Salesforce, Flex Core Advanced, and ORS • Document all interactions, perform data entry, and maintain strong prioritization and organization • Process customer credit applications accurately and efficiently • Maintain accurate customer credit records

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6 results for File Clerk in Phoenix, AZ

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