27 results for Help Desk Support Manager in Pittsburgh, PA

Help Desk Analyst We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing technical support and guidance to our team members in the manufacturing industry. The Help Desk Analyst will handle IT requests and issues, ensuring smooth operations and user satisfaction. Responsibilities:• Respond to incoming IT requests and queries through various channels such as phone, email, and chat.• Diagnose and troubleshoot IT issues brought forward by the user community.• Create and manage tickets for all user interactions with the IT Service Desk via the ITSM platform.• Document all relevant information pertaining to the issue within each ticket, including troubleshooting steps, relevant attachments, and translations.• Maintain the ITSM platform to facilitate proper tracking and reporting of IT operational performance.• Direct cases to the appropriate IT support groups, while retaining ownership of the query.• Document IT solutions provided on the IT Knowledge Database (KB) platform.• Guide users on the usage of IT systems and resolution of IT related problems.• Collaborate with Service Desk Leads and IT/Business Leadership to provide necessary information or data for decision making.• Maintain proactive approach towards improving IT operations effectiveness by identifying observations, raising risks, and proposing improvement solutions.• Assist technical support groups in resolving IT issues and requests.• Establish Business relationships with any related functional areas.• Support external partners or 3rd parties who are providing IT Services.• Ensure tickets are resolved within Business agreed SLAs & KPIs.• Enhance user's IT knowledge by translating technical concepts into understandable terms.• Maintain ongoing communication with users and technical/functional support groups to ensure IT resolution of tickets within agreed terms.• Collect feedback from users for improving IT operations processes and user experience interactions.• Offer physical presence, based on IT and Business needs, and perform IT related activities at different locations with prior agreement.

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services. Responsibilities: • Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance. • Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications. • Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment. • Ensure the smooth operation of video conferencing systems for meetings and events. • Perform basic network troubleshooting, including device configurations and adherence to security best practices. • Assist in basic system administration tasks, including user account management and permissions. • Collaborate with vendors and escalate complex technical issues when necessary. • Develop and maintain IT documentation, training materials, and knowledge base articles. • Support and maintain audio-visual technologies.

Help Desk Analyst We are in search of a Help Desk Analyst to join our team in the legal industry, located in Pittsburgh, Pennsylvania. This role involves providing technical support as part of our IT Technical Support Team, serving as the first point of contact for all user support requests. Your responsibilities will include managing time, tickets, and workload under the direction of leadership, documenting request status and resolution activities, and providing exceptional support in person, via Teams/phone, and email as appropriate. Responsibilities • Serve as the initial point of contact for all user support requests, both on-site and remote. • Handle complex technical issues related to software, hardware, peripheral devices, servers, networks, and other applications. • Respond to all technical inquiries using diagnostic tools and a fundamental understanding of systems and applications. • Communicate with employees or other stakeholders regarding the status of the problem until it is resolved. • Escalate unresolved or complex issues to other members of the IT Team. • Conduct proactive research on products for new releases, updates, and accurate technical information to identify innovative solutions that increase service and efficiencies. • Prepare, maintain, and update documentation relating to technical configurations. • Create and maintain How-To and Knowledge Base articles for both the internal IT team and employees. • Manage special projects as requested and perform tasks related to the completion of those projects. • Provide on-call rotation to support after normal business hours.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in the manufacturing industry, located in New Castle, Pennsylvania, United States. This role requires the individual to provide onsite support for a Windows 11 upgrade. Responsibilities: • Provide technical support for the Windows 11 upgrade project • Troubleshoot and resolve issues related to computer hardware and Windows operating systems • Utilize Active Directory for user and access management • Implement configuration management to ensure system stability and performance • Assist in the maintenance and support of Microsoft Windows 10 • Act as the first point of contact for all desktop support-related queries and issues.

Human Resources (HR) Manager We are seeking a Human Resources (HR) Manager to join a non-profit team located east of Pittsburgh. As an HR Manager, you will be tasked with overseeing all activities of the HR department, managing human resources plans, and administering personnel policies. You will also be responsible for implementing strategic recruitment plans and ensuring compliance with federal and state regulations. Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:<ul><li>Overseeing and managing the Human Resource department; planning, organizing, and controlling all activities of the department</li><li>Developing and administering various human resources plans and procedures for all company personnel; participating in developing department goals, objectives, and systems </li><li>Coaching and counseling managers through performance management initiatives</li><li>Implementing and annually updating compensation programs; conducting annual salary surveys and developing merit pool (salary budget), analyzing compensation, and monitoring performance evaluation program and revising as necessary </li><li>Developing, recommending, and implementing personnel policies and procedures, preparing and maintaining Employee Handbook</li><li>Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow </li><li>Maintaining compliance with federal and state regulations, including reporting and posting obligations</li><li>Developing and implementing strategic recruitment plan; ensuring selection of highly qualified personnel</li><li>Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed</li><li>Participating in administrative staff meetings; attending other meetings with business partners</li><li>Conduct an annual staff satisfaction survey, analyze results and implement related initiatives.</li><li>Coordinate with Credentialing Specialist for clinical staff hiring and retention of personnel and licensure documents.</li><li>Manage and assist leadership and managers with job performance evaluation and related staff support and education, with the goal of each staff member functioning to his/her highest capability.</li></ul>

Control Testing Manager We are offering a contract to hire employment opportunity for a Control Testing Manager in the financial sector. In this role, you will lead a team of testing analysts to ensure the effective execution and completion of control tests in accordance with regulatory requirements and operational needs. Responsibilities: • Lead and manage a team of testing analysts, providing guidance and support as needed• Oversee the execution of control tests, ensuring they are carried out according to established policies and procedures• Monitor the control testing queue and ensure all tests are completed within specified timelines• Handle escalations related to any findings that fall outside the normal testing scope• Review, approve, and assist in communicating the results of control testing• Participate in the training and onboarding of new employees, as well as ongoing career development for staff members• Utilize strong knowledge of financial regulations and policies in relation to testing functions• Ensure compliance with regulatory laws and company procedures• Use advanced process controls and spreadsheet software at an intermediate level to manage and document control testing• Respond to, manage, and monitor the risk encountered daily as part of the company's risk management program.

Application Analyst We are offering a permanent employment opportunity for an Application Analyst in Pittsburgh, Pennsylvania. The selected individual will play a crucial role in our team, performing tasks such as troubleshooting and supporting intricate enterprise applications, maintaining database systems, and managing applications in cloud environments. This role also involves incident management and change management processes. Responsibilities: • Support and troubleshoot intricate enterprise applications, including custom-built applications and application upgrades. • Maintain and manage SQL Server database systems, including the execution of complex queries and database maintenance tasks. • Ensure system health by utilizing monitoring and diagnostic tools such as SolarWinds. • Manage applications in cloud environments, particularly on platforms like Microsoft Azure DevOps. • Implement and oversee virtualization technologies (VMware, Hyper-V) and containerization platforms (Docker, Kubernetes). • Conduct incident management tasks including ticket triaging, prioritization, resolution, and escalation. • Execute change management processes, assessing the impact of changes, planning deployments, and implementing changes. • Utilize advanced analytical skills to analyze complex technical issues, identify root causes, and develop effective solutions. • Maintain compliance with regulatory standards and organizational policies in all application support activities, including data handling and security measures. • Develop and maintain comprehensive technical documentation, including system configurations, troubleshooting guides, and knowledge base articles. • Coordinate tasks and projects, ensuring deadlines are met and projects are completed successfully. • Utilize knowledge of data analysis and reporting tools for troubleshooting and ensuring application performance.

Customer Service Representative We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.

GIS Administrator We are offering a short term contract employment opportunity for a GIS Administrator in the Pittsburgh, Pennsylvania area. This role primarily involves the management and enhancement of the GIS enterprise system within a Google Cloud environment. The position also requires the integration of GIS with other enterprise systems and the development of GIS applications and tools. Responsibilities: • Overseeing the design, implementation, and maintenance of the GIS enterprise system to ensure its reliability, security, and performance.• Ensuring the accuracy, integrity, reliability, and accessibility of spatial data.• Combining GIS with other enterprise systems such as Cartegraph, Salesforce, etc.• Creating GIS applications and tools within the Enterprise platform to boost operational efficiency.• Offering advanced technical guidance and support for the GIS team, applications, services, and users across the organization

Administrative Assistant We are seeking a highly organized and detail-oriented Administrative Assistant/Secretary to join our public accounting firm. This role is essential in providing administrative and clerical support to our accountants and management team, ensuring the smooth day-to-day operations of the firm. The ideal candidate will be professional, proactive, and capable of managing multiple tasks efficiently.Key Responsibilities:<ul><li>Greet and assist clients, visitors, and staff in a professional and friendly manner.</li><li>Answer and direct phone calls, emails, and other communications.</li><li>Schedule and coordinate appointments, meetings, and conference calls.</li><li>Maintain and organize physical and electronic files, records, and documents.</li><li>Assist in preparing financial statements, reports, and other documents as needed.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Support accounting staff with administrative tasks such as data entry, billing, and document processing.</li><li>Ensure compliance with firm policies and maintain confidentiality of sensitive information.</li><li>Order office supplies and maintain an organized workspace.</li><li>Perform other administrative duties as assigned by management.</li></ul>

Payroll Clerk Temporary opportunity for an entry-level Payroll Specialist for the summer! Start date is 5/5/25 and the assignment will last through the end of August 2025. The Payroll Specialist will support a non-profit organization’s summer employment program and provide payroll support for approximately 900 seasonal employees. This role will focus on payroll administration and employee support to ensure smooth payroll processes. Key responsibilities include:1. Payroll Portal Management:<ul><li>Enter employee data such as names, demographics, and birthdates into the ADP Workforce Now payroll system.</li><li>Review and verify I-9 documents for compliance</li></ul>2. Timekeeping and Payroll Support:<ul><li>Monitor timesheets and payroll entries for accuracy and approval.</li><li>Communicate with employees to address discrepancies and ensure timely payroll processing every two weeks.</li><li>Assist participants with navigating the online payroll system and mobile app (ADP Workforce Now).</li></ul>Top Qualifications/Skills Desired:<ul><li>Strong attention to detail and organizational skills.</li><li>Problem-solving and troubleshooting abilities.</li><li>Exceptional customer service and professional communication skills.</li><li>Experience with HR/payroll systems preferred (ADP Workforce Now experience is a plus but not required).</li><li>Ability to uphold the organization’s reputation through professional conduct.</li></ul>Additional Information:<ul><li>Training & Supervision: Reporting to the Sr. Accountant/Payroll Specialist, Spencer, who will also handle training.</li><li>Education: Ideal for recent graduates, or college students (rising juniors or seniors preferred)</li><li>Technology: Computers will be provided.</li><li>Dress Code: Business casual attire.</li><li>Transportation: Parking downtown is limited; public transportation may be more convenient (e.g., nearby Greyhound Bus station or Convention Center).</li></ul>This is a fantastic opportunity to gain hands-on experience in payroll operations! If you are interested, you are encouraged to apply on the Robert Half website!

Windows Client Engineer Job Description: We are seeking a Windows Client Engineer to join our Global Information Systems group in Pittsburgh, PA. The Windows Client Engineer will play a key role in managing and supporting Windows Client Technologies, focusing on SCCM and Intune management, and contributing to the transition to Windows 11.Key Responsibilities:<ul><li>Manage and support Windows Client Technologies, including deployment, maintenance, and troubleshooting.</li><li>Utilize Microsoft SCCM and Intune for software deployment and client device management.</li><li>Assist in the upgrade and transition to Windows 11.</li><li>Efficiently manage and resolve escalated support tickets.</li></ul>Basic Qualifications:<ul><li>High school diploma or equivalent.</li><li>Proficiency in Microsoft Windows 10/11.</li><li>Experience with Microsoft SCCM and Microsoft Intune.</li><li>Knowledge of Microsoft Office 365.</li><li>Proficient in PowerShell Scripting.</li><li>Familiarity with Application Packaging Technologies.</li><li>Experience with PatchMyPC.</li><li>Ability to manage iOS and Android devices.</li><li>Must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.</li></ul>

Sr. Payroll Specialist The Sr. Payroll Specialist is responsible for accurately and promptly processing payroll for union and non-union team members across multiple states. This role ensures compliance with payroll regulations, resolves complex inquiries, maintains data accuracy, and works with the Payroll Supervisor to improve processes while providing excellent support for payroll-related questions. <ul><li>Prepare, audit, and process weekly payroll for 300+ employees, following company policies, union contracts, and legal regulations.</li><li>Help manage bi-weekly payrolls for 5,000+ union and non-union employees, ensuring accuracy and timely submissions.</li><li>Review timecards and records for accuracy, including hours worked, overtime, and leave balances, to meet company and compliance standards.</li><li>Calculate wages, deductions, benefits, and taxes; make necessary adjustments to align with policies and regulations.</li><li>Create payroll reports and ensure data aligns with accounting records for accurate general ledger entries.</li><li>Maintain payroll records for compliance and audits, ensuring sensitive data is accurate and confidential.</li><li>Address employee payroll questions professionally, resolving issues related to deductions, taxes, or leave balances.</li><li>Assist with year-end payroll tasks like W-2 preparation and tax filings, ensuring legal compliance.</li><li>Support payroll system updates and improvements to boost accuracy and efficiency.</li><li>Provide backup for other Payroll Specialists during high-demand periods or absences.</li></ul>

Human Resources (HR) Assistant We are seeking a detail-oriented contract HR Assistant to support our HR Generalist and broader Human Resources team during a medical leave coverage for 6 weeks. Our client is in Jeannette, PA and this position is fully onsite, M-F (hours 8AM - 5PM or 7AM - 4PM). This position offers an excellent opportunity for a seasoned HR professional to contribute in a meaningful way, with the potential for a longer-term role based on performance and departmental needs. PAY: $20-24 Key Responsibilities: Provide direct support to the HR Generalist in daily tasks and ongoing projects. Assist with payroll and benefits-related tasks and inquiries. Answer and direct incoming HR phone calls with professionalism and confidentiality. Perform various administrative and clerical duties, including document management, filing, and data entry. Utilize Workday (HRIS) for HR transactions, reporting, and employee data management. Maintain and organize sensitive HR documentation with a high level of discretion. Support HR team members with ad hoc tasks as needed. Qualifications: Minimum 5 years of experience in a Human Resources support or administrative role. Proficient in Workday HRIS – prior hands-on experience is required. Strong skills in Microsoft Word and Excel. Business school education or equivalent experience preferred. Exceptional organizational abilities and keen attention to detail. Ability to handle confidential information with the utmost discretion. Comfortable working in a fast-paced, in-office environment.

Jr. Financial Analyst We are looking for a Jr. Financial Analyst. As a Jr. Financial Analyst, you will be expected to perform intricate financial assessments to guide business decisions, collaborate with different teams to collect and scrutinize data, and support the finance team with various projects. Responsibilities: • Facilitate data-driven insights to enhance profitability and efficiency through the development of financial models.• Assist in the preparation and analysis of financial reports on a monthly, quarterly, and annual basis.• Conduct comprehensive financial analyses to aid in business decision-making processes.• Work collaboratively with different teams to gather and assess data.• Provide support to the finance team with varying analysis, presentations, and special projects when necessary.• Keep track of customer accounts and take appropriate actions.• Ensure accurate and efficient processing of customer credit applications.• Maintain precise records of customer credit.

Senior Financial Accountant We are searching for a detail-oriented and highly analytical Senior Financial Accountant to join our growing financial team. The Senior Financial Accountant's responsibilities include maintaining financial records and reports, performing account reconciliations, assisting with budget and close processes, conducting internal audits, and maintaining accounts payable documentation. Responsibilities: Analyze financial data to ensure its accuracy. Manage and oversee general ledger accounting functions. Collaborate with the financial department and senior management to prepare budgets and financial reports. Monitor, track, and resolve accounting discrepancies. Process debits, credits, and total accounts on computer spreadsheets and databases, using specialized accounting software. Compliance with federal, state, and company policies, procedures, and regulations. Provide accounting support to management when required. Collaborate with financial auditors to ensure successful audit results and compliance. Prepare financial statements such as balance sheets, income statements, and cash flow statements. Assist in optimizing accounting procedures for efficiency and reliability

Accounting Clerk We are on the lookout for an Accounting Clerk to join our team located in Carnegie, Pennsylvania. As an integral part of our team, the Accounting Clerk will handle a range of tasks, including payroll, accounts payable, invoicing, and data entry, with a primary focus on tax reporting. This role provides a contract to permanent employment opportunity and offers an on-site working environment with a schedule from Monday to Friday, 7am to 4pm. Responsibilities: • Manage payroll activities to ensure timely and accurate payment • Handle accounts payable duties, ensuring all financial transactions are correctly recorded • Take charge of the invoicing process, verifying details and resolving discrepancies as needed • Carry out efficient and accurate data entry tasks • Conduct tax reporting activities in compliance with regulations • Utilize accounting software systems to streamline processes and improve productivity • Use ADP - Financial Services and ADP Workforce Now to manage payroll and other financial services • Implement Ceridian and Dayforce for efficient workforce management • Leverage About Time for effective project management • Perform various accounting functions to support the financial health of the organization • Conduct auditing tasks to ensure financial compliance and accuracy • Manage benefit functions to ensure employees' benefits are properly administered • Specialize in construction accounting, maintaining financial records and reports specific to the construction industry.

Payroll Lead We are offering an exciting opportunity for a Payroll Lead in Cranberry Township, Pennsylvania. As a Payroll Lead, you will be playing a pivotal role in processing client payrolls, maintaining accurate records, and providing client support. You will also be responsible for handling new client implementations and providing assistance to the sales staff. Responsibilities: • Handle the processing of client payrolls, ensuring accuracy and efficiency. • Ensure all payroll information is obtained from clients through various communication channels including phone, fax, and email. • Review and verify all payroll totals before submission, ensuring all data is accurate. • Prepare payrolls for delivery via mail, quick courier, or FedEx as needed. • Maintain and archive payroll reports, client invoices, and BPO invoices. • Prepare and provide ad hoc reports to clients for audits or other requirements. • Assist clients with Employee Self Service, Secureview, Payentry, and ClockEntry, providing continuous support as needed. • Handle new client implementations, ensuring tax account codes, account numbers, rates, and deposit frequencies are obtained and verified. • Set up and enter new employee information and direct deposit details. • Conduct training for Secureview, ESS, ClockEntry, and Payentry to clients. • Provide support to the sales staff, conducting Payentry/ClockEntry demos for prospects, and assisting with client follow-ups. • Ensure all quarter-end/year-end reports are available to clients and hard copies are sent to those who are not using Secureview. • Ensure lost client W2s have been processed.

Asbestos Paralegal A multi-office business and litigation law firm is seeking a highly motivated and experienced Litigation Paralegal to join its Asbestos Litigation Group in the Pittsburgh office. If you have Asbestos Law Firm experience and would like to be considered immediately, please reach out to Kevin Ross at Robert Half in Philadelphia.

Project Cost Controller We are seeking a Project Cost Controller based in Moon Township, Pennsylvania. In this role, you will manage all financial aspects of our projects, including budgeting, billing, forecasting, and financial reporting. You will work closely with project managers to ensure projects are completed within budget and comply with financial policies and procedures. This position offers a long-term contract employment opportunity. Responsibilities: • Utilize Deltek Vision ERP software for project setup and maintenance, ensuring accurate data entry and reporting. • Develop and maintain project budgets in collaboration with Project Managers. • Monitor project costs regularly, aligning all expenses with the approved budgets. • Prepare comprehensive project cost reports and financial forecasts. • Ensure timely and accurate billing and invoicing, adhering to contract terms and internal policies. • Conduct regular project financial reviews with project managers, maintaining accurate tracking and reporting. • Communicate financial status and potential issues to project managers and senior management. • Provide financial guidance and support to project teams, liaising with clients regarding project billing, payment status, and financial matters. • Support internal and external audit processes related to project financials, ensuring adherence to contractual and regulatory requirements, as well as internal controls. • Assist in the preparation of reports for audits, ensuring accurate and timely documentation for review.

Network Architect Are you an experienced Network Architect ready to make a meaningful impact? We’re seeking a talented detail oriented to join our team for a long-term contract/contract to permanent position in Pittsburgh, Pennsylvania. This is your opportunity to take on a critical role in modernizing infrastructure, enhancing security, and building a more connected, smarter organization. Position Overview As a Network Architect, you’ll be at the core of designing, implementing, and maintaining the network infrastructure to meet current and future needs. Your expertise will help ensure the network is secure, reliable, and scalable. Key Responsibilities Network Design & Implementation: Build and deploy organization-wide network solutions with a focus on optimizing security, scalability, and performance. Documentation: Create comprehensive technical documentation during the design and implementation phases to ensure seamless maintenance and updates. Network Management: Post-deployment, maintain the system and promptly troubleshoot issues as they arise. Data Analysis & Upgrades: Analyze traffic and performance data to identify and recommend system enhancements. Configuration Management: Configure and manage Border Gateway Protocol (BGP), Cisco ASA, Cisco Nexus, Cisco Routers, and other Cisco technologies for various network needs. Cloud Initiatives: Work with AWS Technologies to support cloud-based solutions and projects. Connectivity Solutions: Implement connectivity solutions designed to meet the city's unique requirements. System Optimization: Conduct AB Testing to evaluate and improve system performance. Hardware Maintenance: Ensure all computer hardware critical to the network’s functionality operates at an optimal level.

Sr. Accountant We are offering an exciting opportunity for a Sr. Accountant in the non-profit sector, based in Pittsburgh, Pennsylvania. As a Sr. Accountant, you will play a crucial role in managing our financial system and coordinating the monthly and fiscal year-end closing process. You will also be responsible for maintaining the integrity of our financial reports and contributing to the development of our financial policies and procedures. Responsibilities: • Coordinate the monthly and fiscal year-end closing process and assist in the preparation of assigned financial reports • Maintain and manage the financial management system, including the Chart of Accounts, programs, and account segments • Analyze, prepare, and distribute monthly financial reports and narratives • Handle day-to-day and month-end close entries such as payroll, fringe, indirect, investments, allocations, etc. • Record daily cash transactions accurately to the proper general ledger account codes • Support the Accounts Payable Specialist to ensure timely recording and payment of invoices from external vendors • Prepare and review account reconciliations and account analyses as required • Manage cost allocations across various cost centers for accuracy • Assist program personnel with proper invoice, payroll, and benefit coding • Contribute to agency budget development and import into appropriate software programs • Recommend and implement process improvements to increase efficiencies in the finance function • Assist in developing procedures to provide internal controls within the Finance department • Compile and prepare information necessary for state and federal fiscal monitoring, reviews, and audits • Respond to inquiries and information requests related to areas of responsibility • Maintain a deep understanding of the accounting operations and procedures, as well as advanced working knowledge of the accounting software packages and related support systems • Stay abreast with state and federal regulations that affect the Finance Department • Assist in maintaining the Accounting Policies and Procedures Manual in compliance with relevant state and federal regulations • Record time and attendance via Human Resources Information Systems and Timekeeping system • Attend meetings/training as requested or required.

Data Analyst We are offering a contract to hire employment opportunity for a Data Analyst in Leetsdale, Pennsylvania. The job function entails evaluating sales data, detecting trends, and identifying potential deficiencies. The role is within the analytics industry and will require on-site presence. Candidate will support and manage the daily operations of the company’s loyalty and rewards program. This position requires a detail-oriented individual with strong Excel skills who can calculate program data, maintain accurate tracking, and address user issues efficiently. The role also includes generating routine and ad hoc sales reports, acting as a liaison between departments, and contributing to the overall improvement of the member experience and program effectiveness. Key Job Responsibilities:<ul><li>Develop and maintain spreadsheets and databases by compiling monthly and quarterly data from various internal and external sources.</li><li>Monitor and manage the daily operations of the rewards/loyalty program.</li><li>Maintain accurate member records and point balances using internal systems or Excel tools.</li><li>Troubleshoot and resolve member issues, including missing points, redemption errors, or enrollment problems.</li><li>Analyze program performance metrics and generate regular reports using Excel (e.g., pivot tables, formulas, VLOOKUP).</li><li>Communicate effectively with internal departments (Management, Regional Sales) as well as external stakeholders (Customers, Distributors, and Suppliers) regarding various requests, project status, and deadlines.</li><li>Assist in the development and documentation of program policies, FAQs, and operational workflows.</li><li>Collaborate with marketing, customer service, and product teams to execute promotional campaigns and seasonal rewards.</li><li>Support platform updates, data migrations, or new feature rollouts.</li><li>Provide insights and recommendations to enhance customer engagement and improve program effectiveness.</li><li>Prepare and deliver routine and ad hoc sales reports in a timely manner.</li><li>Perform other duties as assigned or requested.</li></ul>

Internal Auditor We are currently offering an exciting opportunity based in Butler, Pennsylvania, for the role of an Internal Auditor in the financial industry. In this role, you'll be a key player in enhancing our operating systems, evaluating internal control systems, and performing financial audit procedures. You'll also be expected to communicate findings and prepare audit reports, as well as maintain accurate records and documentation. Responsibilities: • Enhancing the operating systems through effective audit procedures• Conducting comprehensive evaluations of our internal control systems, including risk assessment, policies, and procedures• Carrying out financial audit procedures on the credit union's records and communicating findings and recommendations• Preparing and presenting various reports such as Monthly Audit Summary, Quarterly Report for Supervisory Committee, and Risk Assessment and Audit Plan• Providing accurate assessments of business risks, financial statements, internal controls, and compliance with policies, regulations, and laws• Facilitating resolutions by preparing audit reports that identify areas of concern and provide recommendations• Implementing, maintaining, and recommending improvements in our fraud detection program to achieve an effective and compliant financial institution operation• Ensuring adherence to policies and procedures of the Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Asset Control• Maintaining accurate files and supporting documentation for audits and other assignments• Providing detail-oriented service, and support to all members and associates while seeking continuing education opportunities to stay informed of the regulatory environment.

Bookkeeper We are offering an exciting opportunity for a Paralegal/Bookkeeper in Downtown Pittsburgh, Pennsylvania. The chosen candidate will be responsible for a variety of tasks ranging from paralegal duties to office management and bookkeeping. This role is well-suited to someone who is highly organized, detail-oriented, and adept at multi-tasking. About the Role: A small, dynamic downtown litigation firm is seeking a highly organized and motivated Paralegal/Bookkeeper to join their team. In addition to paralegal duties, the ideal candidate will also manage bookkeeping (accounts payable) and billing responsibilities, ensuring smooth office operations. This is a 100% onsite position to ensure cohesive support for our litigation team, with flexibility in hours, though availability until 6 p.m. is preferred. Salary and Benefits: Competitive Pay! (commensurate with experience). Comprehensive Benefits Package, including: Health insurance Three weeks of paid vacation annually, plus sick days and paid holidays Employer-funded profit-sharing plan Paid overtime opportunities Key Responsibilities: Paralegal Duties: Organize and maintain case files and records. File court pleadings, primarily electronically. Arrange for services like process serving and document deliveries. Schedule depositions, court reporters, and conference calls. Manage the litigation calendar and deadlines. Conduct basic legal research (e.g., cite-checking) using Westlaw. Assist in drafting correspondence, motions, and discovery requests/responses. Review discovery materials and summarize testimonies. Utilize e-discovery software for tasks like importing, reviewing, and exporting data (experience with tools like Digital War Room is a plus). Develop demonstrative exhibits and assist in trial preparation. Attend trials as part of the litigation team. Office Management & Bookkeeping Duties: Handle billing operations using Clio software. Manage accounts payable (QuickBooks proficiency required). Perform administrative tasks like arranging travel and preparing expense reports.

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