7 results for It Systems Analyst in Pittsburgh, PA

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services. Responsibilities: • Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance. • Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications. • Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment. • Ensure the smooth operation of video conferencing systems for meetings and events. • Perform basic network troubleshooting, including device configurations and adherence to security best practices. • Assist in basic system administration tasks, including user account management and permissions. • Collaborate with vendors and escalate complex technical issues when necessary. • Develop and maintain IT documentation, training materials, and knowledge base articles. • Support and maintain audio-visual technologies.

Jr. Financial Analyst We are looking for a Jr. Financial Analyst. As a Jr. Financial Analyst, you will be expected to perform intricate financial assessments to guide business decisions, collaborate with different teams to collect and scrutinize data, and support the finance team with various projects. Responsibilities: • Facilitate data-driven insights to enhance profitability and efficiency through the development of financial models.• Assist in the preparation and analysis of financial reports on a monthly, quarterly, and annual basis.• Conduct comprehensive financial analyses to aid in business decision-making processes.• Work collaboratively with different teams to gather and assess data.• Provide support to the finance team with varying analysis, presentations, and special projects when necessary.• Keep track of customer accounts and take appropriate actions.• Ensure accurate and efficient processing of customer credit applications.• Maintain precise records of customer credit.

Data Analyst We are offering a contract to hire employment opportunity for a Data Analyst in Leetsdale, Pennsylvania. The job function entails evaluating sales data, detecting trends, and identifying potential deficiencies. The role is within the analytics industry and will require on-site presence. Candidate will support and manage the daily operations of the company’s loyalty and rewards program. This position requires a detail-oriented individual with strong Excel skills who can calculate program data, maintain accurate tracking, and address user issues efficiently. The role also includes generating routine and ad hoc sales reports, acting as a liaison between departments, and contributing to the overall improvement of the member experience and program effectiveness. Key Job Responsibilities:<ul><li>Develop and maintain spreadsheets and databases by compiling monthly and quarterly data from various internal and external sources.</li><li>Monitor and manage the daily operations of the rewards/loyalty program.</li><li>Maintain accurate member records and point balances using internal systems or Excel tools.</li><li>Troubleshoot and resolve member issues, including missing points, redemption errors, or enrollment problems.</li><li>Analyze program performance metrics and generate regular reports using Excel (e.g., pivot tables, formulas, VLOOKUP).</li><li>Communicate effectively with internal departments (Management, Regional Sales) as well as external stakeholders (Customers, Distributors, and Suppliers) regarding various requests, project status, and deadlines.</li><li>Assist in the development and documentation of program policies, FAQs, and operational workflows.</li><li>Collaborate with marketing, customer service, and product teams to execute promotional campaigns and seasonal rewards.</li><li>Support platform updates, data migrations, or new feature rollouts.</li><li>Provide insights and recommendations to enhance customer engagement and improve program effectiveness.</li><li>Prepare and deliver routine and ad hoc sales reports in a timely manner.</li><li>Perform other duties as assigned or requested.</li></ul>

Help Desk Analyst III We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, offering a long term contract employment opportunity. The successful candidate will be instrumental in providing multi-tier technical support, resolving complex issues, and ensuring excellent customer service. Responsibilities: • Help in troubleshooting and resolving complex technical issues. • Offer excellent customer service and communication to all users. • Undertake configuration and troubleshooting of network systems. • Utilize Citrix Technologies, Database, EO/IR systems, Lotus Notes, and Microsoft in daily operations. • Maintain and manage Windows Server, Active Directory, and Office 365. • Take charge of Deskside Support and Desktop Hardware. • Perform advanced desktop support, networking, and system administration duties. • Adhere to Configuration Management best practices. • Continuously update and maintain accurate customer credit records. • Efficiently process customer credit applications.

Help Desk Analyst We are in search of a Help Desk Analyst to join our team in the legal industry, located in Pittsburgh, Pennsylvania. This role involves providing technical support as part of our IT Technical Support Team, serving as the first point of contact for all user support requests. Your responsibilities will include managing time, tickets, and workload under the direction of leadership, documenting request status and resolution activities, and providing exceptional support in person, via Teams/phone, and email as appropriate. Responsibilities • Serve as the initial point of contact for all user support requests, both on-site and remote. • Handle complex technical issues related to software, hardware, peripheral devices, servers, networks, and other applications. • Respond to all technical inquiries using diagnostic tools and a fundamental understanding of systems and applications. • Communicate with employees or other stakeholders regarding the status of the problem until it is resolved. • Escalate unresolved or complex issues to other members of the IT Team. • Conduct proactive research on products for new releases, updates, and accurate technical information to identify innovative solutions that increase service and efficiencies. • Prepare, maintain, and update documentation relating to technical configurations. • Create and maintain How-To and Knowledge Base articles for both the internal IT team and employees. • Manage special projects as requested and perform tasks related to the completion of those projects. • Provide on-call rotation to support after normal business hours.

Sr. Financial Analyst We are seeking a dedicated Sr. Financial Analyst to join our team, located in Malvern, Pennsylvania. This role operates within the financial sector and will cover responsibilities such as managing business systems, working with CRM, and utilizing data mining techniques. Responsibilities: • Oversee and manage business systems to ensure smooth operations. • Utilize CRM to maintain and develop customer relationships and satisfaction. • Employ Crystal Reports for generating informative and detailed reports. • Apply data mining techniques for extracting meaningful information to aid in strategic decisions. • Manage accounting functions to ensure accurate financial records. • Conduct auditing to ensure compliance with financial regulations and standards. • Oversee budget processes, ensuring they are efficient and adhere to financial guidelines. • Handle capital management to ensure the organization's financial stability. • Utilize the 'About Time' system for efficient time management.

Windows Client Engineer Job Description: We are seeking a Windows Client Engineer to join our Global Information Systems group in Pittsburgh, PA. The Windows Client Engineer will play a key role in managing and supporting Windows Client Technologies, focusing on SCCM and Intune management, and contributing to the transition to Windows 11.Key Responsibilities:<ul><li>Manage and support Windows Client Technologies, including deployment, maintenance, and troubleshooting.</li><li>Utilize Microsoft SCCM and Intune for software deployment and client device management.</li><li>Assist in the upgrade and transition to Windows 11.</li><li>Efficiently manage and resolve escalated support tickets.</li></ul>Basic Qualifications:<ul><li>High school diploma or equivalent.</li><li>Proficiency in Microsoft Windows 10/11.</li><li>Experience with Microsoft SCCM and Microsoft Intune.</li><li>Knowledge of Microsoft Office 365.</li><li>Proficient in PowerShell Scripting.</li><li>Familiarity with Application Packaging Technologies.</li><li>Experience with PatchMyPC.</li><li>Ability to manage iOS and Android devices.</li><li>Must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.</li></ul>