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10 results for Customer Experience Specialist in Portland, OR

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We are offering a four month contract employment opportunity for a Customer Service Representative located in BEAVERTON, Oregon. As a Customer Service Representative, your key role will be to serve as a bridge between our customers and the internal team, handle customer requests, and maintain accurate records.

Responsibilities

• Liaise between internal departments and customers or brokers to facilitate order processing.

• Accurately document customer feedback for future reference.

• Maintain a multi-line phone system to handle customer calls effectively.

• Ensure accurate and efficient processing of customer orders.

• Use Microsoft Word and other tools to enter data related to customer orders.

• Handle both inbound and outbound calls, responding to customer inquiries and ensuring customer satisfaction.

• Carry out email correspondence to keep customers informed about the status of their orders.

• Keep accurate records of customer credit information.

• Minimum of 5 years of experience in a customer service role
• Proficiency in answering inbound calls in a timely and detail oriented manner
• Proven track record in providing exceptional customer service
• Experience in data entry with high levels of accuracy
• Ability to handle email correspondence efficiently
• Familiarity with handling both inbound and outbound calls
• Proficiency in using Microsoft Word for various tasks
• Experience in order entry, ensuring all details are accurate and up-to-date

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Customer Experience Specialist in Portland, OR

Customer Service Representative We are offering a four month contract employment opportunity for a Customer Service Representative located in BEAVERTON, Oregon. As a Customer Service Representative, your key role will be to serve as a bridge between our customers and the internal team, handle customer requests, and maintain accurate records. Responsibilities• Liaise between internal departments and customers or brokers to facilitate order processing.• Accurately document customer feedback for future reference.• Maintain a multi-line phone system to handle customer calls effectively.• Ensure accurate and efficient processing of customer orders.• Use Microsoft Word and other tools to enter data related to customer orders.• Handle both inbound and outbound calls, responding to customer inquiries and ensuring customer satisfaction.• Carry out email correspondence to keep customers informed about the status of their orders. • Keep accurate records of customer credit information.

Collections Specialist We are offering a contract employment opportunity with a company located in Milwaukie, Oregon. Our client is searching for a Collections Specialist to assist with maintaining customer accounts, processing customer credit applications, and resolving customer inquiries. If you are immediately available and have at least 1 year of experience in accounts receivables, apply today! Responsibilities:• Handle customer interactions professionally and positively, ensuring effective communication with fellow employees, customers, and vendors.• Accurately process customer credit applications in a timely and efficient manner.• Utilize CRM and Accounts Receivable (AR) tools to maintain precise customer credit records.• Connect with customers over the phone to discuss outstanding balances and formulate a payment plan.• Investigate past due account balances, understanding the reasons for delinquency, and recommend suitable actions for resolution.• Manage inbound collection and customer service telephone inquiries, processing and resolving them promptly.• Perform billing functions and oversee collection processes, ensuring all activities align with the company's standards and procedures.

Customer Service Representative We are seeking a detail-oriented Customer Service Representative. In this role, the individual will handle a variety of tasks related to customer service and administrative support. Responsibilities: • Manage a high volume of inbound and outbound calls, providing exceptional customer service.• Perform data entry tasks and maintain up-to-date customer records.• Utilize Microsoft Excel and Word for administrative tasks and customer-related correspondence.• Process customer payments over the phone and ensure all transactions are accurate.• Regularly review customer accounts and take necessary actions based on the review.• Send invoice copies to customers and provide them with their purchase summaries.• Schedule appointments as needed and carry out other miscellaneous administrative tasks.• Efficiently use the Microsoft Office suite to support daily operations and customer service tasks.• Ensure all customer inquiries are resolved in a timely and efficient manner.• Oversee the order entry process, ensuring accuracy and efficiency.

Customer Service Representative Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.

Receptionist We are offering a short-term contract opportunity for a Receptionist in Meridian, Idaho. This role will suit an individual who thrives in a dynamic, fast-paced environment and excels in delivering superior customer service while managing a variety of administrative tasks.Key Responsibilities:<ul><li>Operate a multi-line phone system, ensuring calls are promptly answered and routed efficiently. </li><li>Provide exceptional customer service to address inquiries professionally and effectively. </li><li>Perform accurate and timely data entry to maintain updated records.</li><li>Prepare and format service invoices to ensure a polished presentation.</li><li>Use email actively for communications, ensuring inquiries are handled promptly and thoroughly. </li><li>Demonstrate advanced proficiency in Microsoft Excel, Outlook, and Word to perform administrative tasks efficiently. </li><li>Maintain organized files and documents to facilitate easy access.</li><li>Schedule appointments effectively, optimizing productivity and time management. </li><li>Support the onboarding of new hires by providing information and assisting with orientation.</li><li>Exhibit strong problem-solving capabilities, addressing challenges proactively and making sound decisions under pressure.</li></ul>

Front Desk Coordinator Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!

Accounts Receivable Specialist Charlie Gilmur with Robert Half is welcoming applications for an Accounts Receivable Specialist role, based in Beaverton, Oregon. This position plays an integral role in our financial operations, focusing on the analysis and resolution of customer deductions and chargebacks. The specialist will not only maintain customer accounts but will also investigate irregularities and interact with various stakeholders to resolve complex issues. Responsibilities: • Conducting a thorough investigation and analysis of outstanding customer deductions and chargebacks.• Regularly monitoring and reviewing assigned customer accounts for delayed payments and other inconsistencies.• Efficiently processing customer deductions, including post audits for the assigned accounts, using tools such as Excel and other software.• Engaging with customers, brokers, and sales staff to resolve multifaceted issues, and involving supervisors or managers when necessary.• Communicating effectively with brokers, customers, sales, and internal staff regarding outstanding unauthorized deductions and understanding the process for requesting and collecting repayment of invalid deductions.• Identifying trends and resolving issues that cause invalid deductions.• Driving process improvement initiatives aimed at reducing administrative costs by streamlining processes and reducing deduction volume.• Maintaining an accurate record of customer credit and ensuring prompt and accurate billing and collection activities. Please contact Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013187499

Accounts Payable Specialist We are offering a long term contract employment opportunity for an Accounts Payable Specialist in Salem, Oregon. This role is within the non-profit sector and will involve a high level of responsibility and detail-oriented work. The Accounts Payable Specialist will be the sole person in this role, but will also have the opportunity to cross-train in Accounts Receivable. Responsibilities: • Conduct high-volume invoicing to ensure all payments are made in a timely manner • Utilize Microsoft Excel for various accounting functions and data entry • Perform weekly check runs to maintain financial stability • Oversee accounts payable and accounts receivable for the organization • Document and update processes to ensure consistency and accuracy • Handle governmental accounting tasks in accordance with industry regulations • Respond to and resolve any customer inquiries related to accounts payable • Monitor customer accounts and take appropriate action when necessary

Front Desk Coordinator crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.Responsibilities:<ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol>

Tax Staff Jamie Benway with Robert Half is looking for a Tax Manager to join our client! This Tax Manager will be an expert in tax returns and financial statements, and have strong skills in Excel and tax software. Are you an experienced Tax Manager looking for a challenging role at an established company? Then this may be the role for you. Your responsibilities in this role - Determine tax best business practices and relay to staff accountants and accounting managers - Review and supervise the preparation of quarterly tax projections, and communicate required estimated tax payments - Put together and review complex income tax returns - Help with compliance of tax and financial reporting procedures and policies - Produce and review tax correspondence and facilitation and oversight of tax audits - Ensure accurate calculation of W-2s and 1099s and assist in distribution - Help with planning and compliance regarding tax matters, such as waivers and tax returns - Help review all financial statements for quality control - Examine and oversee quarterly and annual payroll tax returns Please contact Jamie Benway with Robert Half to review this position. Job Order: 03600-0012699257

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10 results for Customer Experience Specialist in Portland, OR

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