28 results for Customer Service Manager in Raleigh, NC

Network Engineer Robert Half is seeking a Consulting Engineer / Network Engineer.This role will be remote with as needed client site travel required throughout North Carolina and South Carolina. Consulting Engineer on our Delivering Team is responsible for working with our customers to design, document, and implement robust technical solutions. This position requires a blend of technical competence, teamwork, and customer service skills to successfully run a Post-Sale Professional Services engagement from project assignment to project closure. The Consulting Engineer leverages Technical Lead team members, Project Management Office, Managed Services team, and industry-leading technologies to implement optimal solutions and deliver value to our customers. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:• Acts as a technical implementation lead for an assigned project and works closely with the project manager and customer to complete project tasks.• Generates and implements network configurations, follows the project test plan, and completes project documentation for the assigned networking projects.• Ensures smooth transition of documentation to the Managed Services team as required.• Performs analysis and diagnosis of networking problems.• Provide third-level technical support for routing, switching, security, and wireless technologies to customers.• Effectively utilizes moderate lab setups to recreate and solve problems.• Uses knowledge of technology, products, and services to build enterprise networking solutions. • Invests time in continued education to learn new networking/security technologies and keeps certifications current.• May assist the pre-sales team occasionally. Other duties as needed

Revenue Manager Robert Half has partnered with a growing Pharmaceutical company in Raleigh to assist them in hiring a Gross to Net Revenue Manager position. The ideal candidate will possess at least 5 years of revenue recognition and reporting experience in the pharma industry. In this role, you will be tasked with managing the Gross to Net (GTN) accounting process, ensuring compliance with GAAP and ASC 606 revenue recognition. You will also collaborate with different teams including Commercial Finance, Pricing, and Customer Service to review monthly GTN and accruals vs. actuals. This role provides a unique opportunity as you will be at the forefront during a period of growth due to new product launches. This growing company offers a hybrid work schedule, a competitive base salary and an annual bonus. Role Overview:<ul><li>Manage Gross to Net (GTN) accounting and month-end closing activities across three entities, in compliance with Local GAAP and ASC 606 for revenue recognition.</li><li>Collaborate with internal teams (Commercial Finance, Pricing, Customer Service) to perform GTN reviews, accruals vs. actuals true-ups, and ensure reporting accuracy.</li><li>Act as a subject matter expert on revenue recognition, analyzing revenue contracts and aligning accounting practices with corporate policies.</li></ul>Key Responsibilities:<ul><li>Oversee GTN accruals, including chargebacks, rebates, returns, and other adjustments, ensuring adequate accruals.</li><li>Analyze GTN component utilization and reconcile secondary stock with chargeback submissions.</li><li>Establish, implement, and maintain revenue recognition policies and standard operating procedures.</li><li>Review revenue contracts for compliance with ASC 606 and validate pricing setups.</li><li>Lead audits (internal and external) related to GTN and Accounts Receivables, ensuring alignment with controls.</li><li>Drive process improvements, data reporting optimizations, and reconciliation of order-to-cash functions.</li><li>Monitor Days Sales Outstanding (DSO) and resolve customer disputes to maintain expected performance.</li><li>Track wholesaler inventory and provide product launch/buyout reporting.</li><li>Collaborate across departments to fulfill accounting close requirements, business reporting needs, and financial decisions.</li></ul>Skills & Qualifications:<ul><li>Bachelor’s degree in Accounting, Finance, or Business.</li><li>10+ years of industry experience and 5+ years of accounting experience in revenue recognition.</li><li>SAP knowledge preferred, with an understanding of pharmaceutical pricing and contracts considered a strong asset.</li></ul>This role offers leadership opportunities during a growth phase, driven by new product launches and acquisitions.

Contract Sales Coordinator (Auditor) Contract Sales Coordinator (Auditor)Shift: 1st shift with some flexibility in hours, Monday–FridayOnsite Work: 4–5 days per weekVisa Sponsorship: Not available currently or in the future for this position Robert Half is partnering with John Deere to fill the role of Contract Sales Coordinator (Auditor). This is a fantastic opportunity to bring your strong administrative and auditing background to a dynamic organization that values accuracy, professionalism, and customer service excellence. If you thrive in fast-paced environments, enjoy problem-solving, and are eager to learn new processes, this role is for you! What’s in it for you?<ul><li>Flexible Schedule: Hours can be adjusted to promote work-life balance while meeting business needs.</li><li>Professional Environment: Collaborate with a supportive and team-oriented organization.</li><li>Career Growth Potential: An initial one-year contract with potential for extension.</li><li>Skill Development: Gain valuable experience working across auditing, compliance, dealer/customer relations, and systems management.</li></ul>About the RoleAs a Contract Sales Coordinator (Auditor), you’ll play an essential role in verifying compliance, facilitating seamless transactions, and assisting both our dealer channel and field teams. Key responsibilities include:<ul><li>Auditing state customer purchase orders to ensure compliance with contracts, co-op programs, and company policies.</li><li>Processing sales transactions through John Deere systems to enable accurate dealer settlements and credits, as well as invoicing for end-use customers.</li><li>Providing support and problem resolution for the dealer channel and field teams, with interpretation of policy and programs.</li><li>Preparing audit packets, assisting with call center inquiries, and following up on pending deals.</li></ul>Schedule and Onboarding<ul><li>Interviews: Conducted via Microsoft Teams.</li><li>Start Date: Targeted for 5/26/25, however, interviewing now to provide for ample onboarding time. </li><li>Flexible Hours: Availability between 10 AM–5 PM (phone hours) is required for the majority of your schedule. Specifics can be discussed during the interview.</li></ul>Why Join Robert Half?Robert Half specializes in connecting exceptional candidates with high-quality roles that align with their expertise and career goals. This partnership opportunity with JD Cary provides a unique chance to gain valuable industry experience while working with a team that values collaboration, professionalism, and precision. If you’re proactive, detail-oriented, and ready to contribute to a growing team, we encourage you to apply! You can also reach our team directly at (563) 359-7535.

USA - Meeting Planner Meeting Planner Location: Raleigh, North Carolina (3 days onsite plus additional days as needed for customer visits)Work Schedule: 40 hours per week, with flexibility for early or late hours based on customer needsContract Length: 9 months, with potential for contract-to-hire Are you highly organized, customer-focused, and experienced in event planning? We’re seeking a Meeting Planner to manage and execute impactful customer engagements at an innovative environment. In this role, you’ll bring your exceptional coordination and collaboration skills to succeed in a fast-paced, dynamic environment.Key Responsibilities:<ul><li>Collaborate with internal stakeholders to create engaging agendas and customer experiences focused on products, solutions, and services.</li><li>Plan and coordinate onsite or virtual customer visits, ensuring all logistical needs—including agenda preparation, audiovisual equipment, and streaming platforms—are met.</li><li>Manage travel arrangements, including lodging, transportation, and meals for all customer visits.</li><li>Oversee customer meetings and troubleshoot any technical issues involving medical equipment, audiovisual communication tools, or streaming platforms.</li><li>Ensure compliance with policies and regulations, including Sunshine Act reporting, documentation, and expense management via Salesforce.com.</li><li>Maintain and coordinate repairs for medical and audiovisual equipment in the Customer Experience Center.</li><li>Order and manage supplies needed for conference rooms, customer care settings, and catering for customer visits.</li></ul>

Financial Analyst We are offering a contract to permanent employment opportunity for a Financial Analyst in Cary, North Carolina. This role is based in the pharmaceutical industry and will involve working on site. As a Financial Analyst, you will be expected to handle a range of responsibilities related to accounting functions and customer relations. Responsibilities • Efficiently process customer credit applications using various accounting software systems • Keep track of customer accounts and take necessary actions as needed • Maintain detailed and accurate records of customer credit • Utilize CRM systems to manage and resolve any customer inquiries • Participate in budget processes and accrual accounting tasks to support financial operations.

Revenue Cycle Director We are offering a contract employment opportunity for a Revenue Cycle Director with our client in Durham, North Carolina. This role involves strategic oversight and management of all revenue cycle operations, ensuring maximized financial performance and compliance with various regulations. The Director will be closely collaborating with clinical, financial, and administrative leaders to enhance efficiency, improve cash flow, and enrich the patient financial experience. Responsibilities:• Enhance revenue cycle efficiency and effectiveness by developing and implementing strategic initiatives• Lead and provide oversight for the entire revenue cycle, including patient access, medical and dental coding, billing, collections, and payer contract management• Foster a culture of accountability, detail-oriented development, and continuous improvement by supervising and mentoring revenue cycle staff• Ensure compliance with federal, state, and payer-specific regulations, and implement policy changes and staff training as required• Oversee denial management and appeals processes to maximize reimbursement and avoid revenue loss• Monitor and implement improvement initiatives for key performance indicators (KPIs) for revenue cycle operations• Build and maintain strong relationships with payers, third-party vendors, and internal stakeholders to optimize revenue cycle performance• Collaborate with clinical leadership to ensure accurate documentation and coding for claims submission and reimbursement• Implement technology and process improvements to enhance billing and collections accuracy and efficiency• Support financial reporting, budget planning, and revenue forecasting by collaborating with finance leadership• Lead training programs for revenue cycle staff and educate health center employees on evolving payer requirements and reimbursement models• Oversee the effective use of practice management systems and troubleshoot issues that may impact revenue• Contribute to executive leadership meetings, providing strategic insights on revenue cycle operations and financial performance• Improve patient financial experience by enhancing transparency, billing accuracy, and customer service related to financial matters.

Accounting Manager/Supervisor We are in the construction/contracting industry, situated in Raleigh, North Carolina, and we are actively seeking an Accounting Manager/Supervisor to join our team. This role is integral to our organization and will involve processing customer applications, ensuring customer records are accurate, and resolving any customer inquiries. This role also involves monitoring customer accounts and taking necessary actions. Responsibilities: • Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, and audits • Accurately and efficiently process customer credit applications • Handle Accounting Software Systems and Enterprise Resource Planning (ERP) efficiently • Maintain accurate customer credit records and ensure they are up-to-date • Resolve any customer inquiries promptly and professionally • Utilize ADP - Financial Services to manage financial transactions • Monitor customer accounts regularly and take appropriate action when necessary • Use Concur for travel and expense management • Oversee billing functions to ensure accuracy and timeliness • Conduct regular audits to ensure compliance and accuracy in all accounting tasks.

Solutions Architect Robert Half is seeking a Solutions Architect.This role is remote with possible client site travel throughout North Carolina and South Carolina. The Solutions Architect is responsible for designing and proposing technical solutions that meet the customers' needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:• Support account managers and customers by providing technical expertise in at least one technology: Networking, Cyber Security, Data Center/Cloud • Use expertise and experience to build solutions that meet and/or exceed requirements that include product and implementation services.• Deliver and present solutions to our customers.• Work with the implementation and PMO teams to ensure a smooth project transition.• Develop and foster relationships with customers to ensure our organization is viewed as their go-to strategic partner.• Develop and foster relationships with strategic original equipment manufacturers (OEMs) and other key partners• Strong focus on R& S with good understanding of wireless, security & data center.• Development of Statements of Work and professional services quotes.• Support other Solution Architects and Systems Engineers as needed.• Promote a team environment with a positive attitude.Other duties as needed

Financial Planning & Analysis Manager A Fast-growing pharmaceutical company in the Morrisville, NC area has partnered with Robert Half to assist them in hiring and experienced FP& A Manager. If you have prior experience in Public Accounting and Corporate FP& A, Robert Half may have an excellent opportunity for you. This Manager of Financial Planning & Analysis Manager will interact with managers across the organization so this is ideal for applicants with strong communication skills. This position will require in office activities, so candidates must reside in the Raleigh/Durham area. The ideal candidate will possess a bachelor's degree in accounting or finance and 5+ years of corporate financial analysis and reporting experience. Individuals with Pharmaceutical or Clinical Research experience are highly preferred. Daily office tasks will consist of conducting financial modeling on various pharma products as well as measuring, analyzing, and forecasting performance in conjunction with operating plans, advising management on the allocation of resources to best accomplish objectives, and preparing reports for management. Prior experience in budgeting, reporting, building dashboards and Power Bi is required. This role offers a competitive salary, and annual bonus, a hybrid schedule and excellent benefits, Responsibilities• Measuring, analyzing, and forecasting performance in conjunction with operating plans.• Advising management on the allocation of resources to best accomplish objectives.• Preparing and overseeing budgeting and forecasting reports.• Conducting financial modeling on various products.• Working closely with accounting on the monthly and quarterly financial close processes.• Delivering effective Dashboards using Power BI to provide valuable foresight and decision support.• Analyzing performance to date and assessing potential risks and opportunities.• Working with senior executives on strategic deep dives by developing financial models and insights.• Working closely with cross-functional partners in Accounting and Operations to execute against plans.• Monitoring customer accounts and taking appropriate action based on the analysis.

Office Administrator We are seeking an Office Administrator to become a part of our team in Chapel Hill, North Carolina. The main role of this position includes managing office operations, coordinating administrative functions, and offering support to the team. This role is vital in sustaining a positive and productive work atmosphere. Responsibilities: • Coordinate and supervise daily office operations, including management of office supplies and shared office equipment.• Act as the initial point of contact for visitors, clients, and employees, providing assistance in a courteous and detail-oriented manner.• Manage and direct incoming and outgoing communications, including phone calls, emails, and mail.• Oversee reservations for conference rooms and coordinate venue bookings for office and staff events.• Manage and maintain inventory of conference and marketing materials.• Ensure a tidy, organized, and well-maintained office environment, including common areas and workspaces.• Liaise with vendors and service providers to ensure office needs are met.• Provide support to the team on a day-to-day basis, including administrative tasks related to business development and client service initiatives.• Assist with scheduling appointments, coordinating travel, and updating client and program status in the company database.• Handle various bookkeeping tasks, including resolving billing discrepancies, making bank deposits, and managing media subscription

Financial Planning & Analysis Manager Robert Half is on the hunt for an adept Finance Business Partner to be part of our client's team. As a Finance Business Partner, you will play a key role in the financial planning and investment decisions in rapidly growing technology areas such as cloud hosting, AI software & tooling, and data analytics. You will also provide strategic financial planning leadership and ensure an appropriate financial control environment exists. Responsibilities:• Collaborate with senior management in translating strategic plans into operational plans in alignment with targets, including investment prioritization activity.• Spearhead the financial quantification of investments intended to expand and improve service offerings, thereby supporting growth and profitability.• Monitor the financial performance of investments and operational plans, and provide insights on any variance in costs or benefits.• Take ownership to ensure that reported financials and financial projections are accurate, and risks and opportunities are well understood.• Coordinate with other finance teams across the organization to ensure alignment.• Efficiently utilize shared financial service resources to meet stakeholder expectations and ensure no surprises.• Ensure financial risk factors have been considered across all locations and necessary controls are in place.• Clearly articulate findings and outcomes through high-quality communications and facilitate executive decisions.• Provide senior management with a broader view on functional, non-financial topics.• Continually strive to deliver exceptional performance and adapt priorities as the needs of the organization change. For immediate consideration please apply directly or call at 919-787-8226. This role requires the person to be local!

Administrative Coordinator We are in search of an Administrative Coordinator to join our team in Greensboro, North Carolina. Operating within the financial services industry, your role will primarily involve back-office operations, with an emphasis on maintaining the precision and integrity of mortgage-related documents. This opportunity provides you with a long-term contract employment. Responsibilities: • Accurately labeling imaged documents within our internal system • Handling basic data entry tasks for mortgage loan files • Ensuring the accuracy of credit report receipts from vendors • Engaging in effective communication with Closing Agents to verify wire instructions • Utilizing CRM to manage customer relationships and interactions • Leveraging ADP for financial services-related tasks • Coordinating and managing calendars for team members • Answering inbound calls to assist with customer inquiries and issues • Overseeing budget processes within the department • Utilizing Cisco Webex Meetings for team collaboration and Concur for travel and expense management.

Legal Assistant - Family Law Job Summary: Our client, a Triad Area Law Firm (Greensboro, High Point, Winston-Salem) is seeking an experienced and detail-oriented Family Law Legal Assistant to join their legal team. The ideal candidate will have a strong background in family law, excellent organizational skills, and the ability to handle sensitive matters with professionalism and discretion. This role involves direct client interaction, document preparation, case management, and administrative support to attorneys.Key Responsibilities:<ul><li>Provide administrative and legal support to family law attorneys.</li><li>Draft, proofread, and file legal documents, including correspondence and pleadings.</li><li>Assist with case management, including maintaining case files, calendars, and deadlines.</li><li>Communicate with clients, opposing counsel, court personnel, and other parties professionally and effectively.</li><li>Schedule court hearings, depositions, mediations, and client meetings.</li><li>Assist attorneys in trial preparation, including organizing exhibits and case materials.</li><li>Manage client billing, track time entries, and process invoices as needed.</li><li>Maintain confidentiality and compliance with ethical and legal requirements.</li></ul>

Executive Assistant We are offering an exciting opportunity for an Executive Assistant in the construction and contracting industry, based in Raleigh, North Carolina. As an Executive Assistant, you will be the primary contact for administrative needs related to the executive staff, responsible for guest greeting, office protocol compliance, facilities coordination, and various HR-related tasks. Responsibilities: • Ensuring compliance with office protocols and handling guest reception • Addressing administrative needs pertaining to HR, Fleet, and Executive staff • Collaborating with the Facilities Director for addressing facilities-related needs • Managing the issuance of ID badges and maintaining access logs for all locations • Administering employee recognition programs • Ensuring compliance with personnel filing and retention policies • Overseeing the ordering and maintenance of office supplies and canteen • Coordinating office events and community service-related activities • Generating reports from various systems for stakeholders • Tracking compliance tasks and ensuring communication follow-up • Assisting executive leadership with presentation materials, travel, and various tasks • Assisting with travel and guest arrangements • Assisting in the administrative management of the company fleet • Planning office-related events and reserving meeting spaces • Managing incoming corporate office mail • Assisting executive leadership with HR processes/forms when needed • Supporting the HR Team with projects as needed.

Payroll Supervisor/Manager/Director We are in search of a dedicated Payroll Manager to become part of our client's team. This role involves a comprehensive understanding of payroll operations, including payroll processing, payroll accounting, and payroll data analysis. In this role, you will be expected to maintain accuracy and compliance in all payroll practices. Responsibilities: • Oversee the entire payroll processing cycle for employees, guaranteeing punctual and precise payroll.• Collaborate with Human Resources and various departments to incorporate changes in employee status such as new hires, terminations, and promotions.• Ensure adherence to all federal, state, and local payroll, wage, and hour laws.• Handle payroll accounts within the general ledger, ensuring their maintenance and reconciliation.• Assist in the preparation and posting of monthly journal entries related to payroll expenses, taxes, and benefits.• Ensure accurate accruals for PTO, bonuses, and other compensation-related items.• Collaborate with the accounting team during audits and month-end/year-end close processes.• Analyze payroll data and trends to identify discrepancies, cost drivers, and opportunities for improvement.• Prepare monthly headcount, turnover, retention metrics.• Develop and distribute regular payroll reports to management, including labor costs, overtime, and tax liabilities.• Assist with budgeting and forecasting payroll-related expenses.• Monitor payroll KPIs to ensure operational efficiency and compliance.• Stay current with payroll regulations and ensure internal policies are up to date.• Manage and optimize the payroll system.• Partner with internal stakeholders to streamline payroll processes and implement best practices. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226

Payroll Specialist Robert Half has partnered with a growing and established company in Raleigh to assist them in finding a Payroll Specialist. The ideal candidate will possess 1+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of weekly payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina. This company offers excellent benefits and growth potential, so apply today! Key responsibilities - Collaborate with Information Technology, Human Resources, and other internal business partners to ensure security protocols for pay systems - Arrange timely processing of payroll in accordance with labor regulations and standard accounting principles - Direct quarterly and year-end payroll reports - Aid staff with wage deductions, fringe benefits, pay related issues, PTO accruals, and general questions related to payroll - Handle voluntary deductions, as well as wage garnishments, pay levies, and other involuntary court-ordered payments in a timely manner, including reporting to the necessary authorities - Operate regular payroll reporting as required and assist with financial audits related to pay records and associated general ledger - Examine data entered by others in the payroll software to include, but not limited to salary/wage increases, benefit deductions, employee termination dates, and employee leaves of absence under FMLA or other unpaid leave - Obey to current payroll tax requirements and relevant laws associated with the processing of employee wage data, including payroll taxes, employee federal and state income and social security taxes and other required reporting - Improve systems and protocols to direct the collection, calculation and entering of pay data - Explore payroll areas, pay practices related to FLSA, and fringe benefit reporting to determine how those practices apply to advise management

Patient Account Representative We are on the lookout for a Patient Account Representative to join our team in Siler City, North Carolina. The focus of this role is to process customer applications, keep customer records up to date, and manage customer inquiries. Your role will also involve monitoring customer accounts and taking the necessary actions. This role offers a short term contract employment opportunity. Responsibilities: • Handle the administration of patient claims • Process patient credit applications with accuracy and efficiency • Employ your knowledge of Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, and Epic Software in daily operations • Oversee clinical trial operations and ensure they are conducted as per standards • Maintain accurate records of customer credit • Handle appeals process and ensure they are resolved in a timely manner • Oversee billing functions and make sure they are carried out correctly • Manage benefit functions and ensure they are aligned with company policies • Resolve customer inquiries promptly and professionally • Monitor customer accounts and take appropriate actions when needed.

Collections Specialist We are seeking a Collections Specialist to join our team in Greensboro, North Carolina. In this role, you will play a vital part in supporting debt recovery efforts for a property management and real estate investment organization. You will focus on managing outstanding balances, ensuring timely follow-ups, and working closely with legal and administrative teams. Responsibilities • Conduct follow-ups on overdue accounts to recover outstanding balances from tenants. • Collaborate with legal teams to manage eviction-related procedures and court filings. • Utilize accounting and CRM software to track and document collections activities. • Serve legal notices in person as needed to facilitate debt recovery processes. • Analyze accounts to identify trends and recommend process improvements for collections. • Handle inbound calls and respond to tenant inquiries regarding payment plans. • Process bulk collections efficiently while maintaining accuracy and compliance. • Coordinate with investigators to pursue judgments and resolve complex cases. • Maintain detailed and organized records of all communications and transactions. • Provide administrative support for billing and claim administration tasks.

Revenue Cycle Analyst We are in search of a remote Revenue Cycle Analyst to join our team. In this role, your main function will be to manage revenue cycle processes which include tasks such as patient account management, billing, collections, and cash posting. You will also be involved in the financial closure of the business and product/supply analysis for billing. Responsibilities: • Execute revenue cycle management duties which include but are not limited to billing, collections, cash posting, and patient account management.• Respond to billing inquiries from various stakeholders such as patients, insurance companies, and departments, and resolve general and complex issues related to account adjustments, re-billing insurance, and/or collecting from patients as needed.• Manage Medical and Pharmacy billing within the company.• Ensure that all services and products are correctly authorized and that the necessary documentation is on file before billing.• Responsible for posting cash and verifying the correctness of payments received.• Take necessary collection actions to resolve outstanding balances in a timely manner.• Conduct research on claims denials and complete adjustments accurately and promptly.• File insurance claims and appeals, demonstrating a good understanding and use of coding.• Follow up on reimbursements and appeals in an efficient and timely manner.• Negotiate payment plans with patients in line with company collection policies.• Interact with third-party collection agencies.• Utilize all functions of the company's software applications efficiently, including maintaining accurate and detailed charts and notes.• Adhere to state and federal regulations and company policies regarding compliance, integrity, patient privacy, and ethical billing and collection practices.

In House Counsel Corporate Attorney Lawyer Our client is seeking a permanent full-time inhouse attorney to join their corporate legal team in Charlotte, NC. They have great benefits and hybrid remote flexibility. The Corporate Counsel will be tasked with handling legal matters related to corporate contracts, negotiations, drafting, and subcontracts review. • Execute the negotiation and drafting of client contracts in a manner that safeguards the company’s interests• Provide support with the creation and negotiation of subcontracts, ensuring the contractual terms favor the company• Offer day-to-day legal counsel and advice to corporate departments and staff, ensuring adherence to applicable laws, internal policies, and guidelines• Collaborate with the General Counsel in updating standard contracts with industry trends and drafting additional standard contracts as needed• Identify and analyze new and proposed legislation and regulations, and corporate legal obligations and rights to protect the company• Resolve legal disputes and claims in collaboration with the General Counsel, which may involve liaising with external counsel or appearing in court or mediation to pursue, defend and/or settle legal claims• Assist in mitigating the company’s risk by supporting the General Counsel with contracts negotiation and risk management training, including drafting relevant contract and risk management processes and policies• Develop and maintain the company's standard Subcontracting Process, including related communication, training, and procedures and tools• Respond promptly to subpoenas received by the company in collaboration with the Deputy General Counsel• Participate in the company’s monthly Health & Safety meetings• Lead internal training sessions on subcontracts and the use of standard subcontract templates• Participate actively in client contract negotiations• Respond to staff requests for legal assistance with contract reviews within a set timeframe• Assist the General Counsel in the creation and review of relevant company processes and policies.

Sr UX Designer We are seeking a Senior UX Engineer to join our growing team! In this hybrid position, you’ll bring deep expertise in user-centered design, visual design systems, and UX research to support the development of high-quality, user-friendly software products. You’ll work cross-functionally to shape meaningful user experiences that meet both user needs and business goals.You must be local to the area and able to work onsite three days a week.Design engaging, accessible user interfaces that align with established UI design standards (including patterns, W3C guidelines, Material Design, Apple HIG, and Android guidelines).Create and maintain scalable design systems (DLS) in Figma, leveraging components, variables, auto-layout, and theming.Conduct and contribute to user research through customer interviews and usability testing to deeply understand user needs.Build and test interactive prototypes for internal feedback, user validation, or marketing demos.Document UX specifications and design rationale to ensure clarity and consistency across teams.Provide expert UX consultation across cross-functional teams, recommending improvements based on research and design best practices.Independently manage design projects from conception to execution while collaborating with engineering and product teams.Utilize project management tools and methods to coordinate work and effectively communicate with stakeholders.

Full Charge Bookkeeper We are offering an exciting opportunity for a Full Charge Bookkeeper in Raleigh, North Carolina. This role revolves around managing financial transactions, utilizing accounting software systems, and ensuring accurate bookkeeping practices. Responsibilities: • Manage all aspects of accounting functions, including Accounts Payable (AP) and Accounts Receivable (AR) • Utilize Accounting Software Systems and Microsoft Excel for financial data management and reporting • Conduct Cash Flow Analysis to ensure financial stability and inform budgeting decisions • Prepare the annual budget and monitor its implementation, adjusting as necessary • Use ADP - Financial Services for payroll and other related functions • Implement and manage Computerized Accounting System for efficient record keeping • Leverage Great Plains (GPAC) for business management tasks • Oversee the correct entry of data in the accounting system to maintain accurate customer credit records • Process customer credit applications in a timely and accurate manner • Monitor customer accounts and take appropriate action when necessary

Sr. Software Engineer We are offering an exciting opportunity for a Sr. Software Engineer to become a part of our team based in RTP, North Carolina. The primary function of this role will be to understand and maintain our newly acquired product as well as help in customer migration to our platform. The role also involves working in a team environment to ensure the success of our software development projects. Responsibilities: • Familiarize yourself with the functionalities and technical aspects of the newly purchased product.• Maintain and support the product, ensuring its optimal performance.• Assist in the integration of the acquired product's features into our existing software.• Collaboratively work with the team of developers to ensure smooth operations.• Actively participate in customer migration projects to the platform.• Contribute to the team's overall success by learning new technologies and sharing knowledge.• Use Python and Django for various development tasks.• Utilize cloud platforms like AWS and GCP for software deployment and management.• Work on software development projects using Vue.js and Go programming language.• Ensure all tasks and responsibilities are carried out in accordance with the company's standards and procedures.

Staff Accountant We are offering a contract for a permanent employment opportunity for a Staff Accountant in the non-profit sector, based in a location in North Carolina. As a Staff Accountant, you will be tasked with a variety of technical accounting duties in support of our finance operations. Responsibilities: • Execute a range of accounting technical tasks to support financial operations • Apply established bookkeeping principles and basic fund accounting in the review and processing of financial documents • Utilize automated accounting systems to manage ledgers, registers, statements, and other fiscal documents • Oversee the major processes of programs in a complete cycle, including account and statement reconciliation, and data entry • Review, analyze, and compile a variety of financial reports such as sales tax and payroll tax reports • Assist program managers with the creation and management of program and grant budgets • Support the Finance Director with account and asset maintenance, budgeting, and financial record keeping • Analyze balance sheets, trial balances, and revenue to expense reports, correct errors, and update accounts • Prepare and post budget revisions, assist with annual audits, coordinate special projects as needed, and prepare journal entries.

Inventory Clerk We are offering a contract to permanent employment opportunity in the Drink & Beverages industry, located in Greensboro, North Carolina. The role is for a Warehouse Analyst who will be responsible for several functions including inventory management, warehouse operations, data analysis, process improvement, logistics coordination, and technology management. Responsibilities • Oversee the tracking of raw tea leaves, packaging materials, and finished tea products to ensure appropriate stock levels.• Collaborate with production and procurement teams to anticipate demand and prevent shortages or overstocking.• Enhance warehouse efficiency by optimizing storage for different tea types and implementing proper temperature and humidity controls for tea preservation.• Streamline order fulfillment processes to minimize delays and improve customer satisfaction.• Monitor warehouse KPIs and identify trends in stock movement and seasonal demand fluctuations.• Provide comprehensive reports to management on inventory turnover and operational efficiency.• Implement process improvements to reduce waste and cut labor and logistics costs.• Manage incoming shipments of raw tea leaves and coordinate supplier deliveries for efficient distribution of products.• Work with freight carriers to optimize shipping costs and delivery times.• Use a Warehouse Management System (WMS) to track and manage inventory, troubleshoot discrepancies in stock levels, and implement automation tools for better tracking.

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