Front Desk CoordinatorWe are offering a permanent employment opportunity for a Front Desk Coordinator to join our team in Durham, North Carolina. In the retail industry, the role of a Front Desk Coordinator is pivotal in maintaining seamless operations at our front desk. You will be tasked with answering calls, greeting guests, ensuring accurate data entry, and managing email communications. <br><br>Responsibilities<br>• Effectively answer and manage incoming calls<br>• Greet guests with a detail oriented and friendly demeanor<br>• Ensure accurate data input across various systems<br>• Maintain clear and efficient email communication with customers and team members<br>• Transfer calls to appropriate departments as required<br>• Diligently take and relay messages to the concerned individuals<br>• Provide exceptional service as the first point of contact at the front desk<br>• Handle other receptionist duties as assigned.Referral Coordinator<p>We are offering an employment opportunity for a Referral Coordinator in Prospect Hill, North Carolina. Operating within the healthcare industry, the successful candidate will be responsible for effectively managing referrals across all Community Healthcare Centers. This role involves coordinating the completion of referrals, obtaining necessary authorizations, and assisting patients with specialist appointments as required.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and track the coordination of referrals made by healthcare providers across multiple sites</p><p>• Obtain necessary prior authorizations to facilitate the external referral process effectively</p><p>• Assist patients in coordinating specialist appointments across all sites as needed</p><p>• Track outstanding referrals and request reports from specialists to ensure effective referral resolution</p><p>• Notify providers of missed appointments to ensure that referrals are resolved within the established referral policy parameters</p><p>• Use various software and technologies such as Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, and Epic Software for efficient operation</p><p>• Handle appeals, benefit functions, billing functions, and claim administration as part of the role</p><p>• Contribute to clinical trial operations as required.</p>