1 result for Customer Experience Specialist in Reno, NV
Insurance Service Specialist<p><strong>Robert Half is working with a local Insurance company seeking an Insurance Service Specialist with an active P& C Insurance License to join their team. This is a dynamic role designed to support customers while promoting exceptional customer service standards within the insurance industry. The ideal candidate will possess strong communication skills, a customer-focused mindset and be proficient in insurance-related tasks, including processing claims and generating new business quotes.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Handle incoming customer inquiries through phone calls and emails, providing clear and professional assistance.</strong></li><li><strong>Support clients in processing insurance claims, ensuring accuracy and timeliness in resolving issues.</strong></li><li><strong>Provide detailed information to customers about existing insurance policies, services, coverage options, and processes.</strong></li><li><strong>Run and deliver new business insurance quotes to customers, ensuring competitive and compliant offerings.</strong></li><li><strong>Maintain customer satisfaction by promptly addressing concerns and escalating issues when necessary.</strong></li><li><strong>Build rapport with clients to facilitate long-term relationships and loyalty.</strong></li><li><strong>Collaborate with team members to enhance the overall customer experience within a fast-paced, service-driven environment.</strong></li></ul><p><br></p>
