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21 results for Customer Experience Specialist in Sacramento, CA

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We are offering a permanent employment opportunity for a Customer Service Representative for our client in the banking industry in Walnut Creek, California. This role primarily involves managing account transactions, providing assistance to clients in choosing services and products, and performing administrative tasks within the industry.

Responsibilities Include:

• Actively promote and sell services and products to customers.

• Handle account transactions with a high level of accuracy and efficiency.

• Use CRM and other banking software to open, maintain, and close accounts as needed.

• Answer inbound calls promptly and professionally.

• Ensure compliance with all relevant regulations and laws in the course of duties.

• Use data processing skills to manage cash activity and handle cash appropriately.

• Exhibit strong written communication skills in all customer interactions.

• Maintain a high level of customer service and interpersonal skills in a fast-paced environment.

• Create accounts, demonstrating expertise in both consumer and business account creation.

• Utilize the Microsoft Suite and other relevant software in performing daily tasks.

If you are interested in this Customer Service Representative role, please submit your resume today!

• Proficiency in CRM software to manage customer relationships effectively.
• Experience in data processing to analyze sales metrics and customer data.
• Ability to answer inbound calls promptly, providing excellent customer service.
• Understanding of buying processes to meet customers' needs and boost sales.
• Experience in cash activity and cash handling to manage transactions accurately.
• Ability to create new accounts for customers, ensuring a smooth onboarding process.
• Excellent written communication skills to correspond with customers professionally.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

21 results for Customer Experience Specialist in Sacramento, CA

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative for our client in the banking industry in Walnut Creek, California. This role primarily involves managing account transactions, providing assistance to clients in choosing services and products, and performing administrative tasks within the industry. Responsibilities Include: • Actively promote and sell services and products to customers.• Handle account transactions with a high level of accuracy and efficiency.• Use CRM and other banking software to open, maintain, and close accounts as needed.• Answer inbound calls promptly and professionally.• Ensure compliance with all relevant regulations and laws in the course of duties.• Use data processing skills to manage cash activity and handle cash appropriately.• Exhibit strong written communication skills in all customer interactions.• Maintain a high level of customer service and interpersonal skills in a fast-paced environment.• Create accounts, demonstrating expertise in both consumer and business account creation.• Utilize the Microsoft Suite and other relevant software in performing daily tasks. If you are interested in this Customer Service Representative role, please submit your resume today!

Member Services Specialist II We are in the process of recruiting a Member Services Specialist II to join our team in the commercial insurance industry, based in Roseville, California. The role primarily involves processing client applications, maintaining accurate client records, and addressing client queries. Responsibilities: • Efficiently and accurately process commercial insurance applications from clients • Maintain up-to-date and precise records of client's commercial insurance • Address and resolve any client inquiries related to commercial insurance • Monitor client accounts and action appropriate measures • Ensure smooth operation of services related to commercial insurance • Support clients in understanding the details of their commercial insurance policies • Collaborate with team members to enhance the quality of commercial insurance services • Implement industry best practices in servicing commercial insurance clients.

Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in the Government sector, based in Stockton, California. This role primarily revolves around the provision of office support services related to business license processing, cashiering, treasury, accounts receivable, utility billing, and customer service. Responsibilities • Offer information to customers regarding accounts and services via phone, counter, mail or electronic communication • Act as a guide by explaining policies, procedures, and rules to customers or staff • Manage the process of payments, business license applications, renewals, and utility account setups/discontinuations • Prepare and maintain financial records and correspondence • Resolve customer inquiries in line with established policies • Use accounting software systems to manage customer accounts and take appropriate action • Utilize CRM and Epic Software for efficient customer service management • Handle answering inbound calls and manage billing functions efficiently • Oversee claim administration and collection processes • Use Accurint and ADP - Financial Services for efficient account management and financial services.

Procurement Specialist We are offering a permanent employment opportunity for a Procurement Specialist in the government industry, located in Stockton, California. In this role, you will be responsible for the procurement and expediting of materials, supplies, services, and equipment for various departments. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise records of customer credit • Resolve customer inquiries promptly and professionally • Monitor customer accounts and take necessary actions • Review requisitions to verify accuracy and determine necessary materials or services • Obtain price quotes, prepare bid documents, analyze proposals, and recommend awards • Evaluate supplier performance, resolve purchasing issues, and maintain precise procurement records • Coordinate vehicle licensing activities and assist with surplus equipment disposal • Monitor procurement trends and recommend process improvements • Utilize proficiency with procurement software and office practices to optimize operations

Ancillary Enrollment Group Specialist Our client is seeking an Ancillary Enrollment Group Specialist to join our team based in Walnut Creek, California. In this role, you will be a crucial link between insurance brokers and carriers in the Financial Services industry. Your primary responsibilities will include managing client proposals, maintaining up-to-date customer records, and providing top-notch service to our clients and brokers. This role offers a contract to permanent employment opportunity. Enrollment Group Specialist Responsibilities: • Act as a crucial conduit between brokers and insurance carriers to ensure smooth operations.• Deliver high-quality customer service to strengthen and enhance client and broker relationships.• Prioritize tasks effectively to adhere to expected turnaround times.• Create and review client proposals for ancillary benefits such as dental, vision, life, and disability benefits.• Generate rate comparisons for Sales Rep and Broker review, demonstrating proficiency in Excel spreadsheets.• Collaborate with brokers and carriers to design and implement an online enrollment tool on the EASE/Employee Navigator platforms.• Ensure the layout, benefit details, rates, and employer contributions on the enrollment site match each employer’s specific requests.• Assist in maintaining in-force groups by processing eligibility changes with carriers, including enrollments, terminations, and qualifying events.• Carry out other tasks as assigned by the manager. If you are interested in this Ancillary Enrollment Group Specialist opportunity, please submit your resume today!

Customer Care Representative We are offering a long-term contract opportunity for a Customer Care Representative within the construction industry in both Tracy and Mountain House, California. This role involves managing customer relations, coordinating with construction staff, and overseeing the completion of tasks related to new home developments. Responsibilities: • Supervise the repair tasks performed by subcontractors post handover of the homes to homeowners. • Conduct thorough checks of homes, creating a detailed list of tasks for construction prior to delivering the home to the customer. • Manage the operation of walk-through repairs in coordination with construction staff and contractors, ensuring completion within a stipulated timeframe. • Schedule home inspections with homeowners, evaluate routine warranty claims and ensure all service requests are completed within a given period. • Provide timely and accurate updates to the Customer Care Manager regarding progress and scopes of work. • Maintain a positive relationship with homeowners by providing detail oriented, timely, and services. • Evaluate the performance of subcontractors and the quality of materials used, updating the Customer Service Manager accordingly. • Participate in the emergency on-call rotation service schedule. • Work cooperatively with the Customer Service Manager on special projects as needed. • Attend and participate in department meetings regularly. • Maintain meticulous service request logs and documentation of all work performed. Please call 209.279.5269 for immediate consideration

Certified Payroll Specialist We are partnering with a company in the transport industry, based in Stockton, California, and we have an opening for a Certified Payroll Specialist. In this role, you would be responsible for a variety of tasks related to payroll processing and record keeping, all while adhering to our company's policies and codes of conduct. Responsibilities:• Oversee the completion of prevailing wage paperwork from the initial phase to the end• Maintain a well-organized filing system and ensure timely updates when necessary• Communicate effectively with subhaulers regarding their DIR/LCP Tracker reports• Manage the submission of prevailing wage paperwork to our customers as required• Regularly check your company-provided email and respond as necessary• Ensure the verification of daily dispatch reports for prevailing wage projects and coordinate with customers on project details• Maintain all spreadsheets related to your position, updating as necessary• Take initiative in alerting each sub haul company about necessary Prevailing Wage paperwork on a monthly basis• Ensure the collection and examination of submitted paperwork before sending it to the customer• Monitor and submit all prevailing wage paperwork for sub haulers as needed to our customer and communicate DIR/LCP Tracker information to sub haulers.

Accounting Specialist Lisa Cole with Robert Half is partnering with an established company that is growing and looking to add a meticulous Accounting Specialist to join the team. As an Accounting Specialist, your primary role will be to manage and reconcile accounts, handle both accounts payable and receivable, and oversee billing processes. For immediate consideration, please call Lisa Cole at 916-649-0832. Responsibilities:• Oversee and manage the entire accounts payable and receivable processes.• Handle account reconciliation tasks with precision and accuracy.• Ensure efficient and accurate billing procedures.• Maintain up-to-date and accurate customer credit records.• Monitor customer accounts regularly and take necessary actions as required.• Process customer credit applications in an efficient and accurate manner.

Accounting Specialist We are offering an exciting opportunity for an Accounting Specialist based in Roseville, California. You will be a part of a team that operates within the industry, focusing on tasks such as account reconciliation, accounts payable and receivable, billing, and data entry. For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832. Responsibilities:• Ensure accurate and timely processing of invoices• Manage accounts payable and receivable functions• Conduct account reconciliation activities to maintain accurate records• Handle and resolve billing issues and inquiries• Perform data entry tasks to maintain customer records• Utilize software like Microsoft Excel and QuickBooks• Monitor customer accounts and take necessary actions as required• Maintain an organized and efficient work environment.

Accounting Specialist One of our clients in the Walnut Creek is looking for a a contract to permanent employment opportunity within the Financial Services industry. As an Accounting Specialist, you will be expected to proficiently handle accounting functions, work with different accounting software systems, and contribute to the overall efficiency of our operations. Your role is vital in maintaining accurate financial records and ensuring customer satisfaction. Responsibilities: • Efficiently process customer credit applications using various Accounting Software Systems.• Keep up-to-date customer credit records, ensuring accuracy at all times.• Resolve customer inquiries related to financial accounts, providing excellent service.• Monitor customer accounts regularly and take necessary actions when required.• Utilize ADP - Financial Services and Ceridian for various financial operations.• Handle the Accounts Payable (AP) and Accounts Receivable (AR) functions.• Conduct regular audits to ensure compliance and accuracy of financial data.• Manage billing functions, ensuring timely and accurate invoicing.• Use Concur and ERP - Enterprise Resource Planning for streamlining accounting processes.

Accounts Receivable Specialist One of our clients in the Walnut Creek area is looking for an Accounts Receivable Specialist. <ul><li>Manage all aspects of accounts receivable, including invoice generation, payment application, and collections (Source: US Demand for Skilled Talent Q1 2025.pdf).</li><li>Maintain accurate records of customer accounts and transactions.</li><li>Reconcile accounts receivable ledger and resolve discrepancies.</li><li>Monitor aging reports to ensure timely collection of outstanding payments.</li><li>Communicate with customers and internal teams to resolve billing or payment discrepancies.</li><li>Support month-end closing activities related to accounts receivable.</li></ul>

Desktop Support Analyst Are you an IT Support Specialist looking to make a change in 2025? If so, please keep reading! I have a client looking to add an IT Support Specialist to their team. This is a direct hire role working 100% on-site at their office in Rocklin, CA. As the IT Support Specialist, you would ensure the stable operation of all in-house Microsoft infrastructures and be responsible for escalated end user hardware and software support issues, user set up and configuration, and support staff training where required. In addition to monitoring email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in-person).

Program Support Specialist We are offering a long-term contract employment opportunity for a Program Manager based in Everett, Washington. The role involves supporting all activities related to the pursuit, capture, and execution of current and prospective programs. You will be expected to work across several departments including Operations, Engineering, Manufacturing, Sales, Contracts, Order Administration, Subcontracts, Quality, Finance and Services, and will have direct interaction with external customers. Responsibilities: • Managing projects of moderate risk and complexity or a portion of a larger project• Providing direction and oversight to ensure that issues/problems of moderate scope and complexity are avoided and/or resolved• Supporting program execution teams with activities such as risk management, financial reporting, and customer interaction/action reporting• Networking with senior internal and external personnel in own area of expertise on issues• Coordinating activities across the shared services business model and maintaining collaborative working relationships with all involved departments• Handling multiple issues that affect many products simultaneously• Providing a logical, in-depth analysis of problems or situations• Ensuring that all details of a project are accurate• Displaying energy, persistence, and a positive attitude when working on projects• Ensuring that information has been received and accurately understood by all parties.

Accounts Payable Specialist Job Posting: Accounts Payable Clerk Employment Type: ContractPay Rate: $24 - $ 30 hourly About the Role:Are you detail-oriented, organized, and experienced in managing accounts payable processes? Robert Half is seeking an experienced Accounts Payable Clerk with proficiency in QuickBooks and/or Sage to join our client's accounting team. In this role, you will be responsible for ensuring accurate and timely processing of vendor invoices and payments while supporting the smooth operations of the accounting department. Key Responsibilities:<ul><li>Manage accounts payable transactions, including processing invoices and verifying supporting documentation.</li><li>Complete weekly payment runs (check, ACH, and wire payments).</li><li>Reconcile vendor accounts and resolve discrepancies in a timely manner.</li><li>Enter and maintain accurate records in QuickBooks and/or Sage accounting software.</li><li>Monitor and follow up on any outstanding accounts payable issues or unpaid invoices.</li><li>Assist in maintaining proper documentation by filing invoices, approval forms, and payment records.</li><li>Ensure compliance with company policies, procedures, and relevant regulations related to accounts payable.</li><li>Assist with month-end closing processes, including accounts reconciliation.</li><li>Respond to vendor inquiries and build strong relationships with suppliers.</li></ul>

Payroll Administrator Robert Half is in search for a Payroll/ HR Specialist! Are you an experienced Payroll detail oriented looking for a stable opportunity onsite in Concord? Our construction supply client is seeking a Payroll Specialist with a minimum of 3 years of experience to join their team. In this role, you will play a crucial part in ensuring accurate and efficient payroll processing, managing various accounting functions, and supporting onboarding/offboarding-related activities. Payroll Processing and Management: • Handle end-to-end payroll processing for approximately 200 nonunion employees in California and Washington State.• Manage payroll data entry, adjustments, and deductions accurately and on time.• Ensure compliance with relevant laws, regulations, and company policies.• Oversee post-to-GL procedures to maintain accurate financial records.• Manage 401(k) and cafeteria plan administration, including employee enrollments and plan compliance.• Coordinate annual benefits enrollment and communications to employees. HR and Compliance:• Facilitate drug testing processes and ensure compliance with related policies.• Process and manage LOA and Workers Compensation requests.• Maintain accurate and organized employee records.• Utilize ADP Workforce Now for payroll processing and reporting.• Ensure data accuracy within the ADP system.

Front Desk Coordinator We are offering a temporary employment opportunity for a Front Desk Coordinator in Walnut Creek, California. In this role, you'll be the first point of contact, providing administrative support and managing our office's general administrative activities. Responsibilities • Handle incoming calls through a multi-line phone system and direct them to the appropriate departments.• Maintain a detail oriented and welcoming lobby environment.• Manage and maintain calendars, ensuring all appointments and meetings are up to date.• Perform data entry tasks, updating and maintaining accurate customer and company records.• Assist in sorting and filing invoices, ensuring accurate record keeping.• Maintain and manage the kitchen area, ensuring cleanliness and order.• Provide exceptional customer service, addressing customer inquiries and issues promptly and with detail orientation.• Handle email correspondence with detail orientation and efficiency. If you are interested in this temporary Front Desk Coordinator role, submit your resume today!

Client Services Representative We are in search of a Client Services Representative to join our team in the Credit Union industry, based in Concord, California. This position offers a contract to permanent employment opportunity. As a Client Services Representative, your primary role will be to process member transactions, maintain accurate member records, and handle member inquiries. You will also monitor member accounts and take appropriate actions when necessary. Responsibilities: • Accurately processing member transactions • Maintaining precise records of member transactions • Addressing and resolving member inquiries in a timely manner • Monitoring member accounts and executing necessary actions • Assisting with new account setups • Responsible for cash management activities • Handling wire transfer operations • Ensuring all member information is kept confidential and secure.

Patient Financial Services Representative We are in search of a Patient Financial Services Representative to join our team in the government sector located in Stockton, California. This role offers a long term contract employment opportunity and involves supporting finance operations in areas such as accounts payable, payroll, and customer service. Responsibilities: • Efficiently handle customer service matters and inquiries. • Oversee payroll and vendor payments for customers. • Ensure adherence to relevant policies and regulations in all financial operations. • Utilize CRM and Crystal Reports to maintain financial databases. • Process and manage invoices, payroll, and other financial records. • Use Dentrix Dental Software for accurate data entry and mathematical calculations. • Reconcile tax reports and benefit payments using Allscripts and Cerner Technologies. • Generate reports and create charts or graphs for visual representation of data. • Prioritize tasks effectively to meet deadlines. • Handle inbound calls and manage authorizations, benefit functions, and billing functions.

Accounts Receivable Clerk Robert Half Contracts Finance and Accounting division is seeking an Accounts Receivable Specialist to join a well-established and vastly growing oil and petroleum company in Sacramento! This Accounts Receivable Specialist would be working directly with the Credit Manager and playing an essential role within the company. Review credit applications to confirm they are complete and available to process.Run Credit reports for potential customers.Confirm all tax certs are completely correct. Filing and maintaining all certs.Setting up new customers in PDSMaintain credit folder files as well as scans into cloud.Setting customers up on OctaneTaking overflow inbound callsResearching payment discrepancyCross train and coverage of Specialist desk (This wouldn’t be right away)Closing accounts in system This is a full-time position that would be fully onsite. The ideal candidate would be self-motivated, detail oriented, and be eager to learn and grow within the company.

Front Desk Coordinator Front Desk Receptionist (contract, Part-Time) Start Date: ASAP – Tomorrow if possible Duration: 1 Month contract Assignment Schedule: Monday through Friday, 8 a.m. – 12 p.m. or 8 a.m. – 1 p.m. Dress Code: Business Casual (No Jeans) Job Overview: Our client is seeking a friendly, professional, and multitasking superstar to join their team temporarily as a Front Desk Receptionist! As the first person members, clients, and employees will interact with, you will serve as the face of the company, delivering excellent customer service with warmth and efficiency. This part-time position demands someone quick on their feet who can juggle multiple responsibilities in a fast-paced environment. Key Responsibilities: Greeting Members and Guests: Welcome guests warmly upon arrival and ensure they feel cared for and valued. Answering Phones: Handle incoming calls professionally, route calls to the correct employees, and offer helpful answers to inquiries. Client Notification: Notify employees when clients or guests arrive for scheduled meetings or visits. Opening Procedures: Assist with morning opening tasks, ensuring the front desk and office are ready for the day. Coffee Prep: Brew coffee and maintain the coffee station to ensure it’s clean and stocked. Inventory Stocking: Keep supplies such as beverages, coffee supplies, and other workspace essentials fully stocked. Scheduling Assistance: Provide support in organizing schedules and appointments for meetings or office activities. Meeting Room Setup: Prepare meeting rooms by setting up equipment, ensuring cleanliness, and stocking necessary supplies ahead of time. Multitasking: Stay organized and focused while managing multiple tasks effectively throughout your shift.

Collector We are offering a long-term contract employment opportunity for a diligent Collector in the government sector, based in Stockton, California. As a Collector, your role will be pivotal in handling overdue accounts, conducting business license inspections, and negotiating payment settlements. Your work will encompass both field and office duties, and will require excellent attention to detail and strong analytical skills. Responsibilities: • Oversee collections for various debts, ensuring efficiency and accuracy • Conduct thorough inspections in the field to confirm business license adherence • Handle delinquent utility accounts, implementing necessary actions • Analyze overdue accounts, clarify charges and negotiate payment agreements • Prepare precise legal documents and represent in Small Claims Court when necessary • Maintain meticulous records and generate detailed reports • Audit business records to verify correct tax and fee payments.

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21 results for Customer Experience Specialist in Sacramento, CA

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