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    11 results for Customer Experience Specialist in Salt Lake City, UT

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    Are you an awesome Customer Service Representative looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Customer Service Representative.


    The right Customer Service Representative for this role will be someone who can:

    • Follows internal/external policies and procedures
    • Answer, screen and forward incoming phone calls
    • Greet and welcome guests: customers, vendors and visitors
    • Process orders received by phone/fax from customers and sales representatives
    • Handles customer requests and inquiries regarding availability, and delivery


    • Previous Customer Service Representative experience- required
    • Comfortable communicating on the phone- required
    • Data entry experience -required
    • MS office


    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    11 results for Customer Experience Specialist in Salt Lake City, UT

    Customer Service Representative <p>Are you an awesome Customer Service Representative looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Customer Service Representative.</p><p><br></p><p>The right Customer Service Representative for this role will be someone who can:</p><ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li><li>Handles customer requests and inquiries regarding availability, and delivery</li></ul><p><br></p> Accounts Payable Specialist <p>Do you have experience as an Accounts Payable Specialist and are meticulous and innovative? We have a current opening for an Accounts Payable Specialist for a specialized company in need of temporary coverage.</p><p><br></p><p>The Accounts Payable Specialist will be over:</p><ul><li>Primary responsibility is to handle the administrative and clerical needs of the A/P finance department</li><li>Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</li><li>Providing customer service to internal business partners</li><li>Providing internal and external audit assistance as required</li><li>Open, sort and distribute daily department mail</li><li>Sort, log, photocopy, and file invoices, checks, and other documents</li></ul><p><br></p> Customer Service Representative <p>Are you friendly, flexible, and love taking initiative? Then we have a position for you, we have an opening for a Customer Service Representative.</p><p><br></p><p>The Customer Service Representative will be over:</p><ul><li>Maintain ongoing client relationships through follow-up and support.</li><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate information regarding services to clients.</li><li>Assist with troubleshooting and resolving customer issues effectively.</li></ul><p><br></p> Collections Specialist <p>Are you an awesome Collections Specialist looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Collections Specialist.</p><p><br></p><p>The Collections Specialist will be over:</p><ul><li>Manage inbound and outbound collections calls</li><li>Lead all billing and reporting activities according to deadlines </li><li>Manage all vendor inquiries </li><li>Maintain and update customer files to see that data integrity is maintained</li><li>Call on all past due amounts and record all results in the system</li><li>Record all customer payments to the correct reports</li><li>Follows collection escalation process daily to maintain past due customer accounts.</li></ul><p><br></p> Accounts Receivable Specialist <p>Current opening in Layton for a specialized company in need of a reliable and innovative Accounts Receivable Specialist to join their team.</p><p><br></p><p>The AR Specialist will be over:</p><ul><li>Prepare, process, and submit invoices to customers using government portals and other methods as required by the contract and customer.</li><li>Maintain a billing schedule and forecast to ensure that contracts are billed timely.</li><li>Develop and maintain receivable aging report for past due accounts and is responsible for investigation, analysis, escalation, and resolution to ensure timely payment.</li><li>Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports on a monthly basis.</li><li>Responsible for cash collection forecast and ad hoc reporting of billing and collection efforts.</li><li>Assists with month end close reconciliations</li></ul><p><br></p> Accounts Receivable Specialist <p>Are you friendly, flexible, and love taking initiative? Then we have a position for you, we have an opening for an Accounts Receivable Specialist in the West Valley City area.</p><p><br></p><p>The Accounts Receivable Specialist will be over:</p><ul><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</li><li>Reconcile bank accounts, posting and balancing financial data in various ledgers</li><li>Input timesheet data</li><li>Verify of documents and codes</li><li>Process payments and compiling segments of monthly closings and annual reports</li><li>Support, communicate, reinforce and defend the mission, values and culture of the organization</li><li>Provides information as requested to shippers, customers, the sales/marketing department and other departments</li><li>Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</li></ul><p><br></p> Accounts Receivable Specialist <p>Are you an awesome Accounts Receivable Specialist looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Accounts Receivable Specialist.</p><p><br></p><p>The Accounts Receivable Specialist will be over:</p><ul><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</li><li>Reconcile bank accounts, posting and balancing financial data in various ledgers</li><li>Input timesheet data</li><li>Verify of documents and codes</li><li>Process payments and compiling segments of monthly closings and annual reports</li><li>Support, communicate, reinforce and defend the mission, values and culture of the organization</li><li>Provides information as requested to shippers, customers, the sales/marketing department and other departments</li></ul><p><br></p> Accounts Payable Specialist We are currently on the lookout for an Accounts Payable Specialist to join our team in Pleasant Grove, Utah. This role centers around managing AP invoices and maintaining accurate financial records. As an Accounts Payable Specialist, you will be instrumental in ensuring efficient and accurate financial operations.<br><br>Responsibilities:<br>• Handling accounts payable invoices with precision and timeliness<br>• Utilizing QuickBooks to input invoices<br>• Correlating purchase orders to invoices for accuracy<br>• Monitoring customer accounts and implementing necessary actions<br>• Resolving customer inquiries effectively and professionally<br>• Maintaining accurate and up-to-date customer credit records<br>• Processing customer credit applications with accuracy and efficiency<br>• Working collaboratively with the team to ensure smooth financial operations. Collections Specialist <p>Amazing opportunity for a Collections Specialist. We are seeking a Collections Specialist who is accomplished, creative problem solver and proactive for this role.</p><p><br></p><p>The Collections Specialist will handle:</p><ul><li>Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing</li><li>Support accounts receivable: process daily invoices/credit, apply cash receipt, help with collection of past due balance</li><li>General accounting and administration support: help with G/L account reconciliation and month-end closing, other ad hoc projects</li><li>Correct transaction documents, which may require revision of other documents or entries as well as the original; may initiate other actions</li><li>Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes.</li><li>Prepare statements and reports that require utilization of a variety of sources</li></ul><p><br></p> Credit/Collections Supervisor/Manager <p>We are offering an exciting opportunity in Salt Lake City, Utah for a Collections Manager. The role involves managing collection efforts, maintaining customer credit activities, and ensuring adherence to current collection policies and procedures. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Supervise and oversee the A/R specialists in their collection efforts.</p><p>• Collaborate with branch management and A/R team members to resolve delinquent key accounts and large regional accounts.</p><p>• Monitor payment applications from EDI transmissions and ACH submittals through financial platforms.</p><p>• Support Credit Manager with audits and perform other tasks as required.</p><p>• Collaborate with the Administrative Pricing Manager and team members to ensure the pricing database is up to date.</p><p>• Regularly review collection efforts with team members and assist with periodic reporting of collection status to Credit Manager and Senior Management.</p><p>• Audit delinquent accounts deemed uncollectible to ensure maximum efforts have been taken before assigning bad debt status to the account.</p><p>• Communicate AR conditions to warehouses, sales staff, and administration staff as required or requested.</p><p>• Collaborate with branch personnel to establish and update customer credit activities and credit files.</p><p>• Liaise with relevant authorities for regulatory issues surrounding customers.</p><p>• Manage customer aging and interface with branch management, branch sales staff, and corporate management.</p><p>• Perform other duties as may be assigned by the Credit Manager.</p> System Administrator We are offering a contract to permanent employment opportunity for a Cloud System Administrator in Salt Lake City, Utah. In this role, you will be tasked with managing and improving our cloud infrastructure, providing expert-level support for technical issues, and contributing to project implementation. <br><br>Responsibilities: <br>• Serve as the final point of contact for complex technical issues and ensure their timely resolution.<br>• Contribute to project initiatives by assisting with the deployment and configuration of cloud infrastructure.<br>• Collaborate with internal teams to improve operational workflows and ensure client satisfaction.<br>• Participate in the engineering of solutions, including aiding sales teams in formulating technical solutions.<br>• Document escalated issues and project implementations comprehensively.<br>• Monitor key metrics such as resolution time and project timelines and take appropriate action.<br>• Participate in on-call rotations to provide after-hours support for escalated incidents and critical issues.<br>• Utilize CRM and ticketing systems to track service metrics and support the delivery of high-quality services.<br>• Troubleshoot advanced networking issues, with a focus on Layer 2 and 3 networking issues.<br>• Manage and troubleshoot virtual environments using Hyper-V and VMware.<br>• Ensure data integrity by troubleshooting backup issues and implementing BDR solutions.<br>• Handle escalated issues related to Microsoft Azure and other cloud environments.<br>• Perform advanced troubleshooting in M365 services.<br>• Collaborate with other teams for the quick resolution of critical or security-related issues.<br>• Lead or support technical projects, ensuring alignment with client needs and company goals.