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    7 results for Desktop Support Analyst in San Diego, CA

    Help Desk Analyst I We are on the hunt for a skilled Help Desk Analyst I to join our team in Vista, California. This role is pivotal in providing in-person and remote first-tier technology support for our team members. As a Help Desk Analyst I, you will be tasked with analyzing, diagnosing, and resolving technology problems, in addition to installing, configuring, and maintaining various systems and devices. This opportunity offers a long-term contract employment opportunity. <br><br>Responsibilities:<br><br>• Provide in-person and remote first-tier technology support for team members<br>• Analyze, diagnose, and resolve technology problems for end-users<br>• Install, configure, test, maintain, monitor, and troubleshoot desktop and laptop hardware, peripheral devices, handheld devices, printing/scanning devices, presentation equipment, telephony equipment, and other technology products to deliver required service levels<br>• Install, configure, maintain, and distribute operating systems and software on Windows, Mac OS, Android, and iOS devices<br>• Create, maintain, and deactivate user accounts on various systems as needed, following established processes<br>• Monitor service request queue and respond promptly using effective communication skills, escalating requests as necessary<br>• Update service requests with a detailed description of the issue, steps taken towards resolution, and any other significant information<br>• Utilize in-house knowledge base as required in resolving tickets, updating or creating knowledge base articles as needed for issues and resolutions<br>• Assist in troubleshooting network or server issues as required, under the direction of senior Information Systems staff<br>• Update and maintain technology asset inventory as required<br>• Coordinate with Facilities staff or outside vendors to address cabling, electrical or other issues that impact Information Systems equipment as required<br>• Participate in after-hours support as required. Business Systems Analyst <p><strong>Job Title:</strong> Business Systems Administrator</p><p><strong>Worksite Address:</strong> Irvine, CA</p><p><strong>Schedule:</strong> Hybrid (Onsite Tuesday through Thursday)</p><p><br></p><p>Implementing e-PIC One ERP, a SaaS platform for the window coverings industry. The platform is in the pilot phase, with a full transition from the legacy system (Touchpoint).</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Develop business formulas using database fields and edit HTML.</li><li>Provide Tier 2/3 technical support.</li><li>Configure custom products, generate quotes, and create vendor purchase orders.</li><li>Handle EDI transactions and ensure smooth data exchanges with vendor partners.</li><li>Support CRM users and optimize platform configurations.</li></ul> Financial Data Analyst <p>We are seeking a highly skilled <strong>Financial Data Analyst</strong> with expertise in data management processes using <strong>Salesforce</strong> and <strong>Tamarac</strong>. This position requires advanced data analysis skills and experience with financial tools and systems to provide actionable insights and drive efficient workflows. The role will focus on analyzing financial data to support strategic decision-making, optimizing financial operations through technology, and leveraging Salesforce and Tamarac platforms to ensure data integrity and business alignment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Data Analysis and Reporting</strong>: Analyze large financial datasets to identify trends, performance metrics, and areas for improvement. Generate insightful reports tailored to stakeholder needs using Salesforce and Tamarac tools.</li><li><strong>Salesforce Integration</strong>: Develop and manage dashboards and reports within Salesforce to track and optimize financial workflows, client relationship data, and business efficiency.</li><li><strong>Tamarac Utilization</strong>: Leverage Tamarac to monitor portfolio performance, perform reconciliations, and create financial modeling for investment recommendations.</li><li><strong>Automation and Optimization</strong>: Build automation workflows within Salesforce and Tamarac to streamline financial reporting and reduce manual effort.</li><li><strong>Collaboration</strong>: Partner with key stakeholders, including finance teams, investment analysts, and IT departments, to ensure systems meet functional requirements.</li><li><strong>Compliance and Data Governance</strong>: Ensure the financial processes align with company policies, industry regulations, and data privacy standards.</li></ul> Business Analyst MS Applications <p>We are looking for a Techno Functional Business Analyst with experience in the Microsoft 365 Suite to join our team in San Diego California. This role offers an exciting opportunity to work closely with department leaders and clients, gaining exposure to project management and technical oversight. If you thrive as a self-starter, enjoy collaborating with teams, and have a passion for improving processes, this position may be the perfect fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Deliver training and ongoing support for Microsoft 365 collaboration tools, Power Platform, and SharePoint applications.</p><p>• Configure and manage Microsoft 365 applications, including SharePoint, Teams, and OneDrive, to support collaboration and business requirements.</p><p>• Design and implement SharePoint and Teams sites, libraries, workflows, and permissions tailored to user needs and best practices.</p><p>• Partner with stakeholders to analyze business processes and develop efficient solutions using Microsoft 365, SharePoint, and Power Platform tools.</p><p>• Administer Power Automate workflows to streamline business operations and enhance productivity.</p><p>• Oversee user access, permissions, and security settings across Microsoft 365, SharePoint, and Teams environments.</p><p>• Apply governance, security, and performance standards to Power Platform applications and SharePoint Online.</p><p>• Deliver training and ongoing support for Microsoft 365 collaboration tools, Power Platform, and SharePoint applications.</p><p>• Monitor system performance, resolve technical issues, and conduct regular maintenance to ensure optimal functionality.</p> Financial Analyst - Manufacturing <p>Are you an analytical thinker with a knack for numbers? A flourishing <strong>manufacturing company in Carlsbad</strong> is seeking a talented <strong>Financial Analyst</strong> to join their team. This role involves diving into financial data, developing forecasts, and advising leadership on critical business decisions. Take the opportunity to be an integral part of a forward-thinking organization!</p><p><br></p><p><strong>Role Responsibilities:</strong></p><ul><li>Analyze financial performance metrics and recommend strategies to optimize revenue and reduce costs.</li><li>Develop detailed budgets and forecasts by assessing internal and external data trends.</li><li>Prepare financial modeling to support investment decisions and evaluate potential risks.</li><li>Create reports for monthly, quarterly, and annual financial reviews presented to senior management.</li><li>Collaborate with cross-functional teams to improve financial processes tied to manufacturing operations.</li></ul> Technical Writer <p>We are seeking a detail-oriented <strong>Technical Writer</strong> specializing in <strong>Security and Compliance</strong> to join our dynamic team. This role will focus on creating, editing, and maintaining documentation that supports security policies, compliance frameworks, and procedural guidelines. You’ll work closely with cybersecurity professionals, compliance analysts, and cross-functional teams to ensure clear, accurate, and audience-appropriate documentation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop, organize, and maintain technical content such as security policies, compliance procedures, training materials, and user guidelines. (Source: MC24 Job Search Guide US eBook.pdf)</li><li>Translate complex technical jargon into clear, concise language appropriate for varied audiences, including technical staff and non-technical stakeholders.</li><li>Collaborate with subject matter experts (SMEs) in cybersecurity and compliance to gather information and validate documentation accuracy.</li><li>Stay current with regulatory requirements (e.g., GDPR, HIPAA, SOC 2, PCI DSS) and ensure documentation aligns with industry standards and company policies.</li><li>Create executive summaries, white papers, and audit reports to support compliance reviews and management presentations.</li><li>Implement version control processes to manage updates to evolving security policies and procedures.</li><li>Work closely with operational teams to document processes related to risk management, incident response plans, and disaster recovery frameworks.</li></ul> Salesforce Analyst We are offering an exciting opportunity within the Import/Export industry in Newport Beach, California, for a Salesforce Analyst. As a Salesforce Analyst, you will be instrumental in developing and implementing custom applications in Salesforce, managing and maintaining the Salesforce platform, and providing support and training to end-users. This role is crucial in ensuring the optimal performance and effective utilization of Salesforce applications.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications for Salesforce applications.<br>• Administer the Salesforce platform, ensuring optimal performance and user satisfaction.<br>• Develop custom solutions in Salesforce to meet business requirements.<br>• Provide training and end-user support to ensure effective utilization of Salesforce applications.<br>• Perform data management tasks such as data imports, data cleansing, and data migration.<br>• Troubleshoot and resolve issues related to Salesforce functionality and integrations.<br>• Create and manage complex reports and dashboards in Salesforce to provide actionable insights to stakeholders.<br>• Stay up-to-date with Salesforce releases, features, and best practices, and proactively recommend improvements.<br>• Integrate other systems and applications into the Salesforce platform.<br>• Ensure compliance with data security and privacy policies within Salesforce.<br>• Automate business processes using Salesforce Flow for efficiency.<br>• Manage user accounts, profiles, and permissions in Salesforce.<br>• Implement and maintain security protocols within Salesforce for data protection.<br>• Continuously update knowledge on Salesforce features and best practices.<br>• Guide users through changes and adoption of new processes within the Salesforce environment.