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24 results for Customer Experience Specialist in Seattle, WA

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We are offering a short-term contract opportunity for a Customer Service Representative in Bellevue, Washington (Approximately 1-3 months).

This role involves tasks such as data entry, customer communication, and order processing. This is an in-office role and requires the use of various software tools, including Dynamics 365.

Responsibilities:

• Accurately and efficiently process customer credit applications

• Maintain up-to-date customer credit records

• Handle customer inquiries and resolve any issues effectively

• Monitor customer accounts and take necessary actions when required

• Open and manage customer files using Dynamics

• Input data accurately into Dynamics and move it through the ERP process

• Process customer orders in Dynamics F& O

• Communicate effectively with customers and the sales team

• Use Excel and Word to manage data and documents

• Answer inbound calls and manage email correspondence with customers

• Schedule appointments as per customer requirements

• Handle both inbound and outbound calls effectively.

• Proven experience in managing inbound calls and overseeing both inbound and outbound call operations

• Demonstrable competency in call center customer service

• Proficiency in delivering exceptional customer service

• Accurate data entry skills

• Ability to manage email correspondence effectively

• Proficient in Excel and Word

• Experience in handling order entry

• Capability to schedule appointments efficiently

• Knowledge of Dynamics 365 Finance & Operations is required.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

24 results for Customer Experience Specialist in Seattle, WA

Customer Service Representative We are offering a short-term contract opportunity for a Customer Service Representative in Bellevue, Washington (Approximately 1-3 months). This role involves tasks such as data entry, customer communication, and order processing. This is an in-office role and requires the use of various software tools, including Dynamics 365. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain up-to-date customer credit records• Handle customer inquiries and resolve any issues effectively• Monitor customer accounts and take necessary actions when required• Open and manage customer files using Dynamics• Input data accurately into Dynamics and move it through the ERP process• Process customer orders in Dynamics F& O• Communicate effectively with customers and the sales team• Use Excel and Word to manage data and documents• Answer inbound calls and manage email correspondence with customers• Schedule appointments as per customer requirements• Handle both inbound and outbound calls effectively.

Customer Service Representatiive We are looking for a dedicated Customer Service Representative to be based in Federal Way, Washington. The individual will be responsible for a variety of tasks, including high-volume data entry, filing, customer service, and receptionist duties in a customer service and data entry function. Responsibilities: • Handle customer service tasks, including responding to inquiries and resolving issues• Manage high-volume data entry tasks with a focus on accuracy and efficiency• Perform filing duties, ensuring all records are accurately maintained and up-to-date• Utilize Microsoft Excel and other Microsoft Office Suites for data management and communication purposes• Perform receptionist duties, including managing incoming mail and overnight packages• Handle conventional and FHA loans, ensuring all procedures and regulations are followed• Operate scanning equipment for document management purposes• Display excellent written communication skills when interacting with customers and team members• Manage multiple tasks in a fast-paced environment, demonstrating excellent time management and organizational skills• Work independently on assigned projects, showcasing the ability to follow through with tasks.

Customer Service Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. If you are looking for a great opportunity to gain practical Customer Service experience and make a positive impact, please apply now!

Audio Visual Technician Robert Half is seeking an AV Support Specialist to support a leading national law firm in Seattle, WA. You will be an onsite AV support for meetings and events ensuring smooth operation of conference room technology and videoconferencing systems.The position is 100% Onsite and is a contract opportunity with potential to convert. Apply today!Job Details:· Schedule: Monday – Friday 8-5pm<ul><li>Duration: Contract (3 months)</li><li>Location: Seattle, WA </li></ul>Job Responsibilities:<ul><li>Run daily AV system reports and troubleshoot technical issues</li><li>Coordinate with meeting organizers to gather AV support requirements</li><li>Assign and schedule additional resources as needed for events</li><li>Setup, test, and operate mobile videoconference units</li><li>Support multi-office videoconference scheduling and execution</li><li>Provide in-person support for high-profile client meetings and HQ conference center events</li></ul>

Accounts Receivable Specialist Robert Half is working with a local company who is seeking an Accounts Receivable Specialist to join the team on a permanent basis in Kent, Washington. The primary function of this role is to manage the accounts receivable operations and assist with financial oversight within the organization. You will be responsible for managing the AR, Credit, and Collections processes, as well as providing excellent customer service and performing various ad hoc accounting tasks. This is a direct-hire position that requires the ability to commute to Kent, WA 5 days per week. Apply today! Responsibilities Include:• Accurately apply payments into the system• Oversee credit and collection processes• Keep up-to-date customer resale certificates• Issue credits related to warranties• Handle customer billing procedures• Prepare and send customer statements• Reconcile core and warranty clearing accounts• Perform miscellaneous adjustments – including debit and credit memos• Undertake additional tasks as needed within the accounts receivable function. Salary and Benefits:The pay range for this position is $30-$35/hour, eligible for OT. Benefits offered with this position include Medical/Dental/Vision insurances, participation in the 401k plan, 2 weeks of PTO in the first year, WA State Sick Time, and 8 paid holidays.

Front Desk Coordinator Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!

Receptionist We are offering a contract for a permanent employment opportunity for a Receptionist in Bellevue, Washington. As a Receptionist, your primary tasks will involve managing communications, overseeing front desk operations, and organizing files both digitally and physically. Given the nature of the role, skills in answering multi-line phone systems, customer service, data entry, email correspondence, Microsoft Suite, and appointment scheduling are essential. Responsibilities: • Efficiently manage incoming phone calls and route them to the correct department• Welcome visitors professionally and direct them as needed• Monitor and manage all front desk activities ensuring smooth day-to-day operations• Handle incoming and outgoing mail diligently, keeping track of all mail transactions• Organize files and manage digital and physical file scanning• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and email correspondence• Schedule appointments and manage calendars using effective interpersonal skills.

Front Desk Coordinator We are offering a contract employment opportunity for a part-time (Monday-Friday, 12:15pm-5:00pm) Facilities Management Coordinator in Renton, WA. This role is within a dynamic, facilities management team at a corporate office, where you will be the first point of contact for vendors and employees. Your primary tasks will revolve around managing customer inquiries, processing work orders, and maintaining accurate records. Responsibilities:• Serve as the first point of contact for visitors, providing excellent customer service, both verbally and in writing.• Handle inbound telephone calls, assisting with inquiries and directing calls as necessary.• Manage facilities work orders, including low to high priority requests, ensuring each is processed according to defined procedures.• Use proprietary software to enter and track work orders.• Assist in coordinating meetings, including managing lunch orders and room bookings.• Distribute mail within the office in a timely and efficient manner.

Receptionist Robert Half is actively looking for a welcoming and organized Receptionist for our local clients ongoing needs in the area. This position is ideal for someone who thrives in a customer-facing role and enjoys being the first point of contact for visitors and clients. The Receptionist will manage front desk operations, greet visitors, handle incoming calls, and provide administrative support to ensure a smooth and efficient office environment. The ideal candidate is personable, organized, and able to handle multiple tasks with professionalism. If you are looking for a great opportunity to gain practical Receptionist experience and make a positive impact, please apply now! Key Responsibilities:• Greet visitors, clients, and employees in a friendly and professional manner• Answer and direct incoming phone calls to the appropriate person or department• Manage the reception area, ensuring it is clean, organized, and welcoming• Handle incoming and outgoing mail, packages, and deliveries• Schedule appointments, meetings, or conference rooms as needed• Assist with administrative tasks such as data entry, filing, and maintaining office supplies• Provide support to other departments as requested• Ensure confidentiality and professionalism in all interactions

AR/Billing/Collections Specialist We are in search of an AR/Billing/Collections Specialist to join our operations in Seattle, Washington. This role demands a keen eye for detail and strong communication skills, with a focus on maintaining efficient collections and ensuring accurate billing processes. You will be actively involved in managing customer accounts, from processing applications to resolving inquiries, and will play a crucial role in improving our financial efficiency. Responsibilities:• Efficiently process customer credit applications, ensuring accuracy at all stages.• Keep customer credit records up-to-date, making necessary updates as needed.• Engage in proactive communication with customers regarding overdue payments, negotiating payment plans when necessary, and resolving any disputes to ensure a smooth collection process.• Collaborate with internal teams to address billing discrepancies, resolve invoicing errors, and ensure accurate financial records are maintained.• Contribute to the automation of the collections process by aiding in the implementation and improvement of automated collection tools and workflows.• Regularly review aging reports and identify overdue payments, escalating delinquent accounts as necessary to minimize financial risk.• Provide detailed weekly updates to management on collections progress, outstanding balances, and potential risks.• Use your knowledge of accounting software systems and CRM to effectively manage accounts receivable and streamline the collections process.• Handle inbound calls from customers, providing a high level of service and resolving any billing or payment-related issues.• Administer claims and review invoices, ensuring they are accurate and issued to customers in a timely fashion. The salary range for this position is $75,000 to $78,000. Benefits:Medical/Dental/VisionLife insuranceSTD/LTD15 days PTO8 paid holidays401k with match

Accounts Receivable Specialist We are on the lookout for a proficient Accounts Receivable Specialist to join our team in the Manufacturing industry based in Seattle, Washington. As an Accounts Receivable Specialist, your primary role will be managing customer accounts, processing their applications, maintaining their records with accuracy, and resolving their queries swiftly. This role offers a short-term contract employment opportunity. Responsibilities:• Efficiently manage customer credit applications and process them with precision• Maintain and update customer credit records regularly• Handle various types of payments including ACH and check payments• Address and resolve customer inquiries promptly and professionally• Distribute payments and manage deductions as per the received check payments• Generate credits after pulling and coding deductions• Utilize excel for various tasks including credit upload• Monitor customer accounts and take necessary action as required• Respond to customer requests for invoices or queries regarding total amount for deliveries• Manage cash activity and cash handling efficiently. The pay range for this fully on-site position is $30/hr to $35/hr.

Accounts Payable Specialist We are offering a short term contract employment opportunity for an Accounts Payable Specialist in Preston, Washington. The role involves meticulous work in the industry, requiring the specialist to handle process customer applications, maintain accurate customer records, and resolve customer inquiries. The Accounts Payable Specialist will also monitor customer accounts and take appropriate action when necessary. Responsibilities: • Review and process invoices and credit memos, ensuring appropriate documentation and approval prior to payment. • Collaborate with various departments to educate them on NAV and Concur processes. • Prioritize invoices based on cash discount potential and payment terms. • Address vendor inquiries, including payment status and statement of account issues. • Reconcile vendor statements and correct any discrepancies found. • Maintain thorough and accurate files and documentation, in line with company policy and accepted accounting practices. • Assist with the end of month close procedures, including researching postings and open TRPs. • Strive for process improvement, develop best practices, and ensure quality results. • Answer questions, perform research, troubleshoot, and fact find whenever required. • Manage vendor relationships and coordinate with team members. • Capture invoices in the OCR system and manage inbox.

Medical Biller/Collections Specialist We are offering a permanent employment opportunity for a Medical Biller/Collections Specialist in Kirkland, Washington. This role places you in the healthcare industry where you will be handling various tasks related to customer credit applications, maintaining records, and resolving inquiries. Key responsibilities: • Accurately and efficiently process customer credit applications. • Maintain precise records of customer credit. • Handle customer inquiries and provide appropriate solutions. • Monitor customer accounts and take necessary actions. • Work on the reconciliation of credits in the system. • Identify the reasoning for credits and decide if they need to be refunded or if there needs to be an adjustment to clear the credit. • Follow the payers process for refunds when necessary. • Work on specific projects related to patient usage of WCD. • Reconcile credit, confirm the amount paid by whom, and refund the amount to the parties. • Follow the payers refund process, adhering to their specific requirements. • Utilize Microsoft Office and Bonified, a proprietary billing system, to perform tasks effectively. • Handle tasks related to Accounting Software Systems, Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, Accounts Receivable (AR), Appeals, Authorizations, Benefit Functions, Billing Functions, and Process Refunds.

Accounts Payable Specialist We are offering a contract-to-permanent employment opportunity for an Accounts Payable Specialist in Bellevue, Washington. This role involves processing invoices, conducting weekly check runs, and managing transactions for multiple entities. The workplace is dynamic and requires a keen eye for detail. Responsibilities: • Accurately and efficiently processing approximately 200 to 300 invoices weekly • Conducting weekly check runs, issuing about 100-200 checks • Managing transactions for multiple entities, ensuring attention to detail • Utilizing accounting software systems to maintain accurate customer credit records • Using QuickBooks Online for various accounting tasks • Applying account coding knowledge in the processing of customer credit applications • Resolving customer inquiries related to accounts payable • Monitoring customer accounts and taking appropriate actions when necessary • Demonstrating self-motivation in carrying out tasks as minimal training is available.

Operations Support Specialist Operations Support Specialist – Gaming Development LabWe are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively. Work Location: On-site in Redmond, WA, 5 days a week Key Responsibilities<ul><li>DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.</li><li>Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.</li><li>Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.</li><li>Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.</li></ul>

Accounts Payable Specialist We are offering a long-term contract employment opportunity for an Accounts Payable Specialist to join our team in Seattle, Washington. In this role, you'll be tasked with overseeing the resolution and communication between vendors and internal team members for payment and invoice discrepancies. You'll also be responsible for complex job reconciliation, process improvement recommendations, and fostering relationships with internal and external customers. Responsibilities: • Oversee and facilitate the resolution of payment and invoice discrepancies between vendors and internal teams • Conduct complex job reconciliations for substantiation and/or job close true-ups • Recommend improvements for P2P (contract acumen) processes based on extensive knowledge of business needs • Collaborate with supervisory personnel to establish and implement necessary procedures • Foster relationships with internal and external customers to build trust and stay informed about potential future projects, contracts, and issues • Work closely with Procurement to streamline the Procure-to-Pay process • Perform other duties as assigned, adapting to changing requirements with a positive attitude • Prioritize and manage multiple tasks, adjusting priorities as necessary • Support month end and quarter end deadlines with a flexible approach to work • Utilize Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, and Visio for various tasks, with a working knowledge of SharePoint preferred.

Accounts Payable Specialist We are seeking an Accounts Payable Specialist for a client in Bellevue, Washington. As a crucial member of the team, you will manage the accounts payable inbox, match purchase orders with invoices, and assist with monthly end accruals, among other responsibilities. This role offers a long term contract and is prefered to be a hybrid set up at the office in Bellevue. Responsibilities: • Co-managing the accounts payable inbox• Efficiently categorizing invoices by cost centers or names• Aligning purchase orders with corresponding invoices and liaising with the procurement team for any discrepancies• Regularly refreshing the supplier list• Assisting in the management of travel and expense reports through Concur• Processing a significant volume of invoices monthly• Assisting with month-end accruals and other finance-related tasks• Contributing to the operations of a non-profit foundation associated with our organization• Utilizing accounting software like Workday, Concur, and potentially SAP in the future to perform tasks efficiently• Applying knowledge of the entertainment industry, specifically game studios, to enhance work quality.

Sales Support We are currently seeking a detail-oriented Sales Support professional to join our team in Seattle, Washington. The ideal candidate will be responsible for managing client data, generating quotes, and responding to client inquiries using various software tools, including CRM and ERP systems. This position offers a long-term contract opportunity within the Financial Services industry.Responsibilities:<ul><li>Utilize CRM and other database systems to accurately manage and input client data.</li><li>Generate quotations to support the sales team and fulfill client requests.</li><li>Use communication platforms to handle and respond to client inquiries regarding support and product information.</li><li>Demonstrate excellent communication skills in writing, speaking, and listening.</li><li>Possess a strong understanding of web environments, search functionalities, and browsers.</li><li>Effectively use common software applications and web services such as Microsoft Office and Microsoft SharePoint.</li><li>Assist with auditing and billing functions as needed.</li><li>Manage inbound calls and provide timely responses to client needs.</li><li>Utilize ERP solutions and tools like ADP - Financial Services and Configure Price Quote (CPQ) for efficient sales support.</li><li>Efficiently manage time to ensure timely completion of all tasks.</li></ul>

Product Manager We are offering an exciting opportunity for a Product Manager in the Hi Tech Engineering industry, based in Seattle, Washington. In this role, you will be a part of a team that is dedicated to developing and delivering reliable products, and you will be a key player in making innovative ideas a reality. Responsibilities:• Develop and convey product vision to ensure end-to-end customer and client experience.• Lead and support activities across product teams.• Collaborate with leadership and product team members to drive product success.• Serve as an expert on the Billing Products.• Champion the development of the product to maximize results.• Promote a self-organizing culture within product teams.• Utilize Agile Scrum methodologies in day-to-day operations.• Communicate effectively with all stakeholders.• Manage APIs to ensure seamless integration with other systems.• Leverage knowledge in Logistics to improve product efficiency and utility. Core Benefits: M/D/V ST/LT/Disability InsuranceRetirement Plan: 401k with match 100% up to 4% + 9% given by the company regardless of participationPTO/Holidays/Sick Time: 3 weeks vacation, sick time, holidays

ERP/CRM Consultant We are in the process of expanding our team in Auburn, Washington and are on the lookout for a dedicated ERP/CRM Consultant. The individual will be tasked with managing the configuration, updates, and customizations of our Dynamics ERP system, in addition to collaborating on design and testing of new customer vendors and software integrations. This role falls within the information technology industry, and provides an exciting opportunity to play a critical role in improving our business processes. Responsibilities: • Oversee and manage the maintenance and updates of our Dynamics ERP system.• Collaborate with both internal and external stakeholders on the design and testing of new customer vendors and software integrations.• Assist in the planning and execution of our ERP system's testing, implementation, and maintenance.• Lead the management of third party GP product updates to GP and ISV products.• Serve as a subject matter expert for ERP, connected programs, and processes.• Assist in data migrations, creation, and support of other business system integrations.• Handle troubleshooting of data issues related to ERP system and process failures.• Support internal SQL developer with ERP-related SQL issues.• Oversee ERP related project management tasks.• Stay updated with the latest technologies and quickly learn administration and support for them. Core Benefits:M/D/VRetirement Plan: 401k w/ matchPTO - 2 weeks, sick leave, floating holidays, 7 holidaysFlexible Spending AccountEmployee Assistance Program Added benefits:Free parking lot

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in our Seattle, Washington office. The key focus of this position lies within administrative services, where you'll be the first point of contact for our clients and guests, and provide essential support to our team. Responsibilities: • Handle switchboard operations, distinguishing enough details to route the call to the appropriate party, or direct to voicemail when necessary. • Greet and guide clients and other visitors, ensuring a warm welcome and directing them as needed. • Manage and update all agency intake packets as requested by different programs. • Provide support to other Administrative Staff with various tasks, including but not limited to, document copying and faxing, preparing presentation materials, distributing mail, maintaining office equipment, and managing office opening and closing procedures. • Attend all agency, program, and team meetings, in-service trainings, and supervision as required. • Sort and distribute inter-office mail and process agency postal mail efficiently. • Perform other job-related tasks as assigned by management.

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24 results for Customer Experience Specialist in Seattle, WA

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