4 results for Desktop Support Analyst in Seattle, WA

Help Desk Analyst Robert Half is seeking a motivated and customer-focused IT Support Specialist to join a local client in Seattle, Washington. Duration: 2–3-month contractPay rate: $27-$33/hourlyLocation: Downtown Seattle, Washington (100% onsite) Responsibilities:<ul><li>Provide technical support to end users, including resolving issues related to hardware, software, and connectivity.</li><li>Manage and maintain the ticketing system, ensuring timely response and resolution of support tickets.</li><li>Handle onboarding processes, including imaging, configuring, and setting up workstations for new hires.</li><li>Administer permissions and user accounts through Active Directory.</li><li>Troubleshoot basic networking issues, such as connectivity problems and device configurations.</li><li>Support ongoing and upcoming IT projects, including the setup of workstations and related tasks.</li></ul>

Deployment Engineer We are offering an exciting opportunity for a Deployment Engineer in Tukwilla, Washington. This role is pivotal in keeping pace with market demand and the evolution of our software products. Although the position is predominantly remote, occasional travel may be required. Responsibilities:• Analyze system requirements and develop custom application profiles and workflows• Oversee the installation, upgrade, and deployment of EvidenceOnQ and other FileOnQ software applications• Balance project scope, timeline, risks, and issues across multiple simultaneous projects• Facilitate data migration from previous systems into our database, integrating with the client's existing legacy system• Craft custom reports, SQL stored procedures, triggers, and workflow configurations• Collaborate with clients to understand their business needs and tailor applications to achieve their objectives• Recommend solutions that satisfy client needs and desired functionalities• Contribute to the sales cycle when needed by gathering requirements, formulating delivery approaches, and developing proposals/SOW• Provide technical and software application support within law enforcement• Maintain a SQL Server environment and demonstrate proficiency in writing SQL scripts and queries• Handle technical support calls from customers using remote desktop tools• Track support issues using a ticketing system• Prioritize and multitask effectively• Employ strong troubleshooting and critical thinking skills. Core Benefits: M/D/V ST/LT/Disability InsuranceRetirement PlanPTO/Holidays/Sick Time

Operations Support Specialist Operations Support Specialist – Gaming Development LabWe are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively. Work Location: On-site in Redmond, WA, 5 days a week Key Responsibilities<ul><li>DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.</li><li>Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.</li><li>Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.</li><li>Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.</li></ul>

Business Analyst We are offering a temporary employment opportunity for a Business Analyst to join our team. The role involves analyzing and enhancing the efficiency of our financial systems and processes, particularly our Oracle PBCS solution. The position is fully remote, with the company location based in Seattle, Washington. Responsibilities: • Conduct detailed gap analysis to identify areas of improvement in our financial systems• Utilize Microsoft Excel and Word to manage and present data effectively • Apply Agile Scrum methodologies to manage projects and tasks • Understand and document business process functions to ensure alignment with system designs • Prepare comprehensive Business Requirement Documents to guide system development • Work on Hyperion Financial Reporting and other financial systems to deliver accurate and timely reports• Lead system upgrades and implementations, ensuring minimal disruption to business operations• Communicate effectively with both IT and business stakeholders, bridging the gap between technical and non-technical teams• Leverage your understanding of financial systems and accounting principles to guide system design and functionality.