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8 results for Product Support Specialist in Seattle, WA

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Operations Support Specialist – Gaming Development Lab

We are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively.

Work Location: On-site in Redmond, WA, 5 days a week

Key Responsibilities

DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.
Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.
Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.
Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.

Required Experience & Skills

4+ years in IT support, incident management, and troubleshooting (Windows Server/Desktop).
4+ years in IT operations, including hardware deployment, OS configuration, and security compliance (A+, CCENT, Windows Server Hybrid Admin certs preferred).
4+ years managing IT assets using datasheets/relational databases.
Proficiency in IT infrastructure, networking basics, PowerShell scripting, and professional written communication.

Physical Requirements

Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to perform repetitive lifting and moving of items up to 10 lbs.
Ability to work in a datacenter/lab environment, including standing for extended periods, cabling above 6 feet, and working at ground level.
Ability to use basic hand tools for installing shelves, switches, servers, and other infrastructure equipment.
Work may involve exposure to elevated noise levels, requiring hearing protection.

Preferred (Nice-to-Have) Skills

Azure Support – Managing cloud infrastructure, creating and migrating resources.
Security & Monitoring – Enterprise vulnerability management, logging, and compliance.
Enterprise Storage – EMC Isilon cluster support and SMB share management.

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Reasonable accommodations will be provided as required by law.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

8 results for Product Support Specialist in Seattle, WA

Operations Support Specialist Operations Support Specialist – Gaming Development LabWe are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively. Work Location: On-site in Redmond, WA, 5 days a week Key Responsibilities<ul><li>DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.</li><li>Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.</li><li>Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.</li><li>Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.</li></ul>

Help Desk Analyst Robert Half is seeking a motivated and customer-focused IT Support Specialist to join a local client in Seattle, Washington. Duration: 2–3-month contractPay rate: $27-$33/hourlyLocation: Downtown Seattle, Washington (100% onsite) Responsibilities:<ul><li>Provide technical support to end users, including resolving issues related to hardware, software, and connectivity.</li><li>Manage and maintain the ticketing system, ensuring timely response and resolution of support tickets.</li><li>Handle onboarding processes, including imaging, configuring, and setting up workstations for new hires.</li><li>Administer permissions and user accounts through Active Directory.</li><li>Troubleshoot basic networking issues, such as connectivity problems and device configurations.</li><li>Support ongoing and upcoming IT projects, including the setup of workstations and related tasks.</li></ul>

Audio Visual Technician Robert Half is seeking an AV Support Specialist to support a leading national law firm in Seattle, WA. You will be an onsite AV support for meetings and events ensuring smooth operation of conference room technology and videoconferencing systems.The position is 100% Onsite and is a contract opportunity with potential to convert. Apply today!Job Details:· Schedule: Monday – Friday 8-5pm<ul><li>Duration: Contract (3 months)</li><li>Location: Seattle, WA </li></ul>Job Responsibilities:<ul><li>Run daily AV system reports and troubleshoot technical issues</li><li>Coordinate with meeting organizers to gather AV support requirements</li><li>Assign and schedule additional resources as needed for events</li><li>Setup, test, and operate mobile videoconference units</li><li>Support multi-office videoconference scheduling and execution</li><li>Provide in-person support for high-profile client meetings and HQ conference center events</li></ul>

Product Manager We are offering an exciting opportunity for a Product Manager in the Hi Tech Engineering industry, based in Seattle, Washington. In this role, you will be a part of a team that is dedicated to developing and delivering reliable products, and you will be a key player in making innovative ideas a reality. Responsibilities:• Develop and convey product vision to ensure end-to-end customer and client experience.• Lead and support activities across product teams.• Collaborate with leadership and product team members to drive product success.• Serve as an expert on the Billing Products.• Champion the development of the product to maximize results.• Promote a self-organizing culture within product teams.• Utilize Agile Scrum methodologies in day-to-day operations.• Communicate effectively with all stakeholders.• Manage APIs to ensure seamless integration with other systems.• Leverage knowledge in Logistics to improve product efficiency and utility. Core Benefits: M/D/V ST/LT/Disability InsuranceRetirement Plan: 401k with match 100% up to 4% + 9% given by the company regardless of participationPTO/Holidays/Sick Time: 3 weeks vacation, sick time, holidays

User Experience Designer II A leading consumer-focused technology company is seeking a UX/UI Designer to join its innovative healthcare team, building the future of direct-to-consumer digital care. Based onsite in Seattle, WA, this is an initial five-month contract with strong potential for extension or full-time conversion. The team is reimagining how people access common health services—offering a digital storefront for telehealth care that blends the convenience of online shopping with trusted clinical services. Location: Seattle, WA (onsite)Duration: 5 months w/ potential for extension/conversionHours: 40 hours/weekPay Rate: $45-52/hour This is a fast-growing and agile environment ideal for a designer who thrives in early-stage product spaces. You’ll work alongside a small design team to support the launch and refinement of user-facing healthcare services. The ideal candidate is organized, detail-oriented, and confident taking ownership of end-to-end design execution. Key Responsibilities:<ul><li>Translate product and business requirements into intuitive, accessible user interface designs.</li><li>Own the final stages of design execution—documenting patterns, refining interactions, and preparing specs for engineering handoff.</li><li>Partner with developers, legal, and editorial teams to finalize and launch production-ready designs.</li><li>Lead smaller projects independently while supporting senior designers on larger, strategic initiatives.</li><li>Operate in 2-week agile sprints, managing multiple assignments and iterating based on feedback.</li><li>Ensure all designs meet visual and accessibility standards (WCAG 2.0 AA compliance) and align with design system guidance.</li></ul>

Accounts Payable Supervisor We are looking for an Accounts Payable Supervisor to join our team in Seattle, Washington. In this role, you will be responsible for overseeing all aspects of accounts payable and grants payable, ensuring timely and accurate processing, and conducting relevant reconciliations. Responsibilities:• Supervise and oversee accounts payable (AP) and grants payable (GP) tasks and transactions, ensuring accurate and efficient processing.• Develop and implement procedures and guidelines for AP and GP processes, ensuring compliance with internal controls and regulations.• Collaborate with various team members to maintain the Vendor Master File.• Generate necessary AP/GP reports to support processing and reconciliation requirements.• Perform reconciliations of related general ledger accounts, including Accounts Payable/Grants Payable/Accrued Expenses.• Manage supplier contracts and maintain organizational structure of AP/GP files.• Adhere to internal controls and ensure compliance with GAAP and FASB standards.• Provide training to internal departments and external partners on AP and GP processing procedures.• Oversee compliance with IRS 1099 requirements and supervise preparation of 1099s.• Respond to requests for information and assistance, delegating when appropriate.• Liaise with IT staff and software developers to address any AP/GP technical issues.• Supervise and develop the Accounts Payable Specialist.• Assist with the preparation of documentation for external auditors. The salary range for this position is $82,000 to $90,000. Benefits:M/D/V - 100% paid for employee403(b) retirement with match3 weeks vacation2 weeks sick time13 paid holidays + 4 wellness days

ERP/CRM Consultant We are in the process of expanding our team in Auburn, Washington and are on the lookout for a dedicated ERP/CRM Consultant. The individual will be tasked with managing the configuration, updates, and customizations of our Dynamics ERP system, in addition to collaborating on design and testing of new customer vendors and software integrations. This role falls within the information technology industry, and provides an exciting opportunity to play a critical role in improving our business processes. Responsibilities: • Oversee and manage the maintenance and updates of our Dynamics ERP system.• Collaborate with both internal and external stakeholders on the design and testing of new customer vendors and software integrations.• Assist in the planning and execution of our ERP system's testing, implementation, and maintenance.• Lead the management of third party GP product updates to GP and ISV products.• Serve as a subject matter expert for ERP, connected programs, and processes.• Assist in data migrations, creation, and support of other business system integrations.• Handle troubleshooting of data issues related to ERP system and process failures.• Support internal SQL developer with ERP-related SQL issues.• Oversee ERP related project management tasks.• Stay updated with the latest technologies and quickly learn administration and support for them. Core Benefits:M/D/VRetirement Plan: 401k w/ matchPTO - 2 weeks, sick leave, floating holidays, 7 holidaysFlexible Spending AccountEmployee Assistance Program Added benefits:Free parking lot

Sr. Accountant We are in search of a Sr. Accountant to join our team located in Fife, Washington, United States. In this role, you will oversee all accounting, finance, and costing functions in a manufacturing setting. You will have to ensure adherence to generally accepted accounting principles and establish robust financial controls across the organization. Great opportunity for the 'Blue collar' professional, who enjoys being on the floor in a manufacturing environment! As well, enjoy a positive work-life balance with a hybrid work schedule. Apply today! Responsibilities • Oversee and maintain the general ledger, ensuring its accuracy and compliance with company policies and GAAP.• Review and analyze CapEx requests and maintain the fixed asset sub-ledger.• Implement procedures to improve efficiency and reporting accuracy.• Work with the operations team to ensure accurate BOMs and routers for finished goods.• Verify the accuracy of monthly COGS.• Manage monthly/quarterly tax filings, annual business licenses, and property tax filings.• Contribute to the development and maintenance of accounting policies and procedures.• Analyze and allocate manufacturing costs, establishing standards, and reviewing cost variances. • Oversee accuracy in payroll operations, including timesheet reconciliation.• Prepare and review journal entries, reconciliations, and supporting documentation.• Work with commercial team to analyze and report on customer/part profitability.• Provide direct support to the Finance team on budgets, special projects, and issue resolution.• Lead inventory cycle count program and reporting of results.• Maintain intercompany transactions and prepare associated reconciliations.• Support external auditors and regulatory agencies during financial audits and reviews.• Lead month-end and year-end close of accounts, including issuance of financial statements.• Maintain inventory valuation and ensure accurate recording of inventory transactions.• Oversee accuracy in accounts payable and accounts receivable operations including reserves. The salary range for this position is $80,000 to $95,000. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with 6% match and 15 days of paid vacation, 5 days of paid sick leave and 9 paid holidays per calendar year.

Technology Doesn't Change the World, People Do.®

8 results for Product Support Specialist in Seattle, WA

Technology Doesn't Change the World, People Do.^®