26 results in Syracuse, NY

Controller Chris Preble from Robert Half is working with another Syracuse client of his that has a Controller hiring need. As a Controller, you will be entrusted with the management of the company's financial operations and will play a crucial role in ensuring accuracy in reporting, creating strategies for financial performance optimization, and supporting business objectives. This organization has a great history of bonus payments and other solid benefits. Responsibilities:• Oversee the smooth operation of all accounting functions.• Ensure the preparation and analysis of financial statements are carried out accurately and in compliance with GAAP and other relevant regulations.• Develop and implement robust internal controls to safeguard company assets and prevent fraudulent activities.• Handle the management of budgeting, forecasting, and financial planning processes to provide strategic decision-making support.• Monitor and manage cash flow, working capital, and key financial performance metrics.• Ensure the organization complies with all tax laws, audits, and regulatory requirements.• Liaise effectively with external auditors, tax professionals, and financial institutions as required.• Evaluate and enhance financial systems, processes, and reporting mechanisms to improve efficiency.• Provide valuable financial insights and recommendations to the executive leadership team.• Lead and mentor the accounting team, promoting a culture of accountability and efficiency.

Administrative Assistant We are in search of an Administrative Assistant to join our team based in Fayetteville, New York. In this role, you will be handling inbound calls, providing customer service, and managing data entry tasks. You will also be responsible for email correspondence and scheduling appointments. Responsibilities: • Handle customer inquiries and provide exceptional customer service • Answer inbound calls in a detail oriented and courteous manner • Manage data entry tasks with accuracy and efficiency • Handle email correspondence and ensure responses are sent in a timely manner • Schedule appointments as necessary • Use Microsoft Excel, Outlook, PowerPoint, and Word to carry out administrative tasks • Monitor customer accounts and take necessary action when required • Possess a basic understanding of marketing, social media, and real estate for better customer interaction.

Medical Admin We are offering a permanent employment opportunity in the Healthcare, Hospitals, and Social Assistance industry in SYRACUSE, New York, 13204-2243, United States. As a Medical Admin, you will play a pivotal role in our team, providing administrative and technical support, coordinating services, and facilitating effective communication. Responsibilities: • Facilitate the referral and authorization process, ensuring operational efficiency. • Liaise with agencies to coordinate authorized services. • Maintain regular communication with members and work collaboratively with team members to support members' needs. • Accurately input authorization data into the computerized database and manage expiring authorization reports. • Assist with the scheduling and coordination of patient services, making recommendations for process improvement. • Participate in performance improvement activities and continuous quality improvement (CQI) initiatives. • Serve as a resource for Care Managers, assisting with the scheduling and tracking of Member contacts, visits, and UAS. • Manage various reports within EHR as directed. • Perform phone duties for the team, answering questions, triaging calls, and escalating as appropriate. • Carry out clerical duties, such as filing, typing, copying, faxing, and taking messages, as directed.

USA - Risk Manager - CtQ Risk ManagerLocation: Skaneateles, NY OnsiteJob OverviewWe are seeking a highly qualified Risk Manager to support in advancing risk management activities within the Front-Line Care Patient Monitoring Portfolio. This role requires a skilled professional with deep subject matter expertise in risk management processes, communication across diverse stakeholders, and ensuring compliance with ISO 14971 standards. The successful candidate will play a pivotal role in maintaining and updating risk management files in alignment with corporate policies and procedures.Key Responsibilities<ul><li>Act as a subject matter expert (SME) to assist functional leaders in planning and updating elements of the risk management file.</li><li>Engage and communicate effectively with a diverse set of stakeholders, including Quality Systems, Risk Project Management (PM), Regulatory Affairs (RA), and Marketing teams.</li><li>Demonstrate an understanding of the end-to-end process of identifying stakeholder needs, translating these into Design Inputs, and establishing traceability to Design Outputs.</li><li>Apply operational, functional, and physical architectures to analyze hazardous situations and develop comprehensive risk management frameworks.</li><li>Utilize a Systems Engineering-driven approach to achieve compliance with ISO 14971 (medical device risk management).</li><li>Ensure all activities are conducted in strict accordance with design control and risk management policies and procedures.</li></ul>

Support Project Manager/Lead Olivia Quinlan from Robert Half is hiring for a IT Support Project Manager in Rome, New York. This role primarily involves managing local hardware infrastructure, providing second line technical support, and facilitating IT training for staff. Responsibilities:• Oversee the maintenance and operation of servers, phones, PCs, mobile devices, and security systems.• Establish and maintain productive relationships with technology vendors.• Deliver second-level technical support for desktop computers, applications, remote access, phones, and smart phones.• Develop and conduct both group and individual training sessions to enhance staff understanding and usage of technology.• Utilize tools and Windows 10 for various IT project management tasks.• Manage the Windows Server and ensure its optimum performance.• Handle computer networking tasks to ensure seamless communication and data exchange within the organization.• Second line support, troubleshooting for all technology support issues.

Accounts Payable Clerk We are offering a permanent employment opportunity for an Accounts Payable Clerk in the real estate development industry. The role is based in LIVERPOOL, New York, and involves processing invoices, managing vendor accounts, and assisting with audits among other duties. Responsibilities: • Manage the processing of job-related invoices, encompassing subcontractors and material purchases• Handle the preparation of Vendor Purchase Orders based on approved proposals• Oversee Vendor and Supplier expectations concerning accounts and payables• Ensure the maintenance of Vendor Insurance compliance and project files• Assist Property Managers with the reconciliation of purchase orders and invoices• Play a key role in conducting audits• Review and analyze AP aging, identifying potential discrepancies• Take on special projects as needed• Ensure accurate processing of AIA payment applications for various contract vehicles including lump sums, time, and material or cost reimbursable.

Office Manager Chris Preble from Robert Half is engaged by a Utica client of his to find an Office Manager. This is a newly created role for a growing organization in the services industry. This opportunity has excellent work life balance and good benefits. This organization has very low turnover and a really nice "family vibe" type of feel. It's not with a very large organization. This role primarily involves overseeing the daily operations of the office, managing administrative tasks, and supporting staff to maintain a productive and efficient work environment. Responsibilities • Ensure the smooth functioning of the office by managing daily operations and maintaining an organized environment.• Attend to office-related inquiries, liaise with vendors, and manage service providers.• Keep track of office supplies inventory and place orders when necessary.• Uphold office policies and procedures in line with company standards.• Sometimes, support HR functions such managing personnel records.• Organize meetings, appointments, and company events to ensure smooth workflow.• Handle general administrative duties including filing, correspondence, and data entry.• Assist in financial processes like budget tracking, invoicing, and reporting expenses.• Maintain a clean, safe, and welcoming office environment for staff and visitors.

Controller Chris Preble from Robert Half is in search of a Controller to join one of his Syracuse manufacturing clients. In this role, you will be tasked with overseeing the financial facets of their manufacturing facility, providing critical financial insights, ensuring adherence to corporate policies, and enhancing cost management and operational efficiency. Responsibilities: • Overseeing the financial performance of the plant, which includes budgeting, forecasting, and reporting.• Monitoring and analyzing financial metrics to offer actionable insights and instigate cost-saving initiatives.• Managing cost accounting processes.• Ensuring accurate and timely completion of month-end and year-end close activities.• Overseeing staff that complete journal entries, account reconciliations, and financial statements.• Maintaining robust internal controls to ensure compliance with corporate policies and regulatory requirements.• Collaborating with plant management to develop strategies aimed at improving operational efficiency and profitability.• Providing financial guidance and recommendations to support decision-making across departments.• Overseeing inventory valuation, cycle counts, and inventory control processes.• Ensuring proper accounting and tracking of fixed assets within the plant.• Leading and mentoring the plant finance team while promoting a culture of accountability and continuous improvement.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Syracuse, New York, in the industry of Healthcare, Hospitals, and Social Assistance. As a Receptionist, you will be the first point of contact for our company. Your duties include offering administrative support across the organization, welcoming guests and greeting people who visit the business, as well as coordinating front-desk activities. Responsibilities: • Serve as a primary point of contact, dealing with correspondence, phone calls, and face-to-face inquiries• Efficiently handle the multi-line phone system and direct calls to appropriate staff• Provide excellent customer service to both internal and external clients• Conduct data entry tasks and maintain organized digital and physical files• Manage email correspondence and respond to inquiries in a timely manner• Utilize Microsoft Word and Outlook for various administrative tasks• Schedule appointments and meetings as needed• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

HR Generalist Chris Preble from Robert Half is working with an Auburn client of his on a newly created Human Resources Generalist role. This position is with a very low turnover, stable organization that offers great benefits. This role will have growth to it as well. This HR Generalist role involves a wide range of human resources functions, including recruitment, performance management, and employee relations. Key responsibilities: • Help facilitate various human resources functions, including recruitment, employee relations, and benefits administration• Help to oversee day-to-day HR operations, ensuring alignment with company policies and labor laws• Contribute to the recruitment and hiring process, including job postings, screening, interviewing, and integrating new employees• Help address employee relations concerns by conducting investigations and resolving conflicts• Support performance management processes, including goal setting, evaluations, and employee development• Maintain and update employee records, ensuring accuracy and confidentiality• Ensure compliance with labor laws, company policies, and industry regulations• Facilitate employee training and development programs to enhance skills and career growth• Assist in the development and implementation of HR policies and procedures to align with organizational objectives

Collections Specialist We are in the process of recruiting a Collections Specialist to join our team in the Information Technology sector, based in SYRACUSE, New York. This role offers a short term contract employment opportunity, where you'll be engaged in handling collection calls and maintaining the financial records of the organization. Responsibilities: • Engage in collection processes and make collection calls as necessary. • Utilize Accounting Software Systems and CRM to keep track of customer accounts and transactions. • Leverage tools such as Accurint and ADP - Financial Services to process customer credit applications. • Accurately maintain customer credit records and ensure their accuracy. • Answer inbound calls and address customer inquiries related to their accounts. • Utilize Epic Software for efficient claim administration. • Perform billing functions and manage Accounts Receivable (AR). • Ensure all customer interactions and transactions adhere to the company's collection processes.

Purchase & Sales Specialist We are offering a Contract to Hire employment opportunity for a Purchase & Sales Specialist in Syracuse, New York. The individual will be a key part of our team, assisting in the procurement process, coordinating supply delivery services, and performing various accounting responsibilities. Responsibilities:• Handle incoming shipments of goods and supplies, making sure to verify quantities, condition, and documentation against packing slips and invoices.• Communicate effectively with procurement manager, staff, and vendors.• Assist Procurement and Accounts Payable with follow-up on open purchase orders.• Coordinate donation and other supply pick-ups or deliveries.• Assist in vouchering grants and tracking accounts receivable, as needed.• Provide cross coverage for other Accounting positions, when required.• Respond to client and vendor inquiries, delivering great customer service in a detail oriented, polite, and efficient manner.• Support financial guidelines and internal controls.• Report ongoing deliverables to CFO.• Promote a safety-first attitude by setting a positive example and ensuring all employees are following safety policies and procedures.• Perform other necessary accounting duties as assigned.

CFO - Chief Financial Officer We are offering a short term contract employment opportunity for a CFO - Chief Financial Officer in the Syracuse, New York area. As a CFO, you will be tasked with managing financial reporting, auditing, and treasury functions, among other responsibilities. Responsibilities• Conduct heavy audit preparations and support• Oversee the management of fixed assets and depreciation• Compile and present financial reporting and modeling• Carry out review of financial reconciliations • Manage treasury functions, particularly liquidity• Review and improve financial processes and efficiencies• Leverage knowledge of accounting software systems for effective financial management• Execute accounting functions and budget processes• Handle capital management and cash flow analysis• Supervise the addition and depreciation of fixed assets• Coordinate activities with the Treasury Department.

Programmer Analyst We are actively seeking a Programmer Analyst to join our team in SYRACUSE, New York. This role offers a contract to permanent employment opportunity. As a Programmer Analyst, your responsibilities will encompass handling CNC programming, operating AutoCAD, and managing related tasks. Responsibilities: • Utilize AutoCAD for drafting and design tasks • Handle CNC machines for various projects• Develop and maintain CNC programs • Ensure accurate and efficient processing of customer applications• Maintain precise customer credit records• Address customer inquiries promptly and professionally• Monitor customer accounts and implement necessary actions• Exhibit flexibility in role responsibilities to meet business needs.

Accounts Payable Manager This is a 90-95% remote job! Only candidates that live in NY State will be considered. You'll have to go to the office about 2-3 times a month. Chris Preble from Robert Half is working with a Syracuse client of his that has a newly created AP Manager hiring need. This company has very good benefits and great work life balance. The primary function of this role is to spearhead and manage the accounts payable department, ensuring the precise and prompt processing of all vendor invoices and payments. This role also includes maintaining robust vendor relationships, leading a team of AP professionals, and ensuring compliance with company policies and accounting standards. Responsibilities: • Developing and maintaining strong relationships with vendors and suppliers.• Overseeing the daily processing of vendor invoices, guaranteeing timely and accurate coding, approval, and payment.• Leading, mentoring, and managing a team of accounts payable staff, striving for continuous development and high performance.• Utilizing ERP and financial systems to manage the accounts payable function, ensuring data accuracy and integrity through regular system audits and reconciliations.• Managing payment runs, including checks, ACH transfers, and wire payments.• Reviewing and improving AP processes, policies, and internal controls to enhance efficiency and reduce errors.• Reconciling vendor statements and resolving discrepancies.• Serving as the primary point of contact for vendor inquiries and issue resolution.• Preparing and reviewing reports related to accounts payable, cash requirements, and aging analysis.• Assisting in month-end and year-end closing processes.• Providing insights and recommendations to management based on AP metrics and trends.• Implementing automation tools and technology to streamline AP processes.

Controller (Plant) Chris Preble from Robert Half is working with a Syracuse client of his on a Plant Controller hiring need. This organization is very stable with low turnover and excellent flexibility. The candidate will be tasked with overseeing financial reporting, budgeting, cost analysis, and maintaining internal controls to ensure smooth operational workflows. This role is pivotal in providing valuable financial insights to aid strategic decision-making. Responsibilities:• Oversee the financial operations, including budgeting, forecasting, and cost management• Prepare and scrutinize monthly, quarterly, and annual financial reports to ensure accuracy and compliance• Lead closing activities at the end of the month and the year• Maintain cost accounting systems, including standard cost development, variance analysis, and inventory valuation• Conduct cost analysis to identify potential areas for cost savings and efficiency improvements• Monitor and analyze manufacturing variances, including labor, material, and overhead costs• Coordinate with plant leadership to develop annual budgets and long-term financial plans• Provide financial forecasts and performance analysis to aid in decision-making processes• Track and manage capital expenditures, ensuring alignment with strategic goals• Act as a financial advisor to plant management, providing insights on profitability, cost control, and operational improvements• Work with operations, supply chain, and engineering teams to drive process improvements and cost reduction initiatives• Support plant leadership in evaluating business opportunities, capital investments, and strategic initiatives• Implement and maintain strong internal controls to safeguard company assets• Adhere to company financial policies and procedures• Coordinate with internal and external auditors during financial reviews.

Patient Service Representative We are offering a permanent employment opportunity for a Patient Service Representative in the healthcare and social assistance industry, located in Syracuse, New York. This role involves a range of administrative and patient service tasks, in a hospital environment. Responsibilities: • Accurately and efficiently process patient credit applications. • Maintain precise records of patient credit information. • Respond to and resolve patient inquiries in a timely manner. • Monitor patient accounts and take appropriate action when necessary. • Ensure the availability of essential clinical information for each patient visit. • Coordinate and maintain the Nurse Practitioner's schedule. • Manage the submission and tracking of Release of Information forms generated at checkout. • Assist in checking in patients as a backup. • Handle incoming phone calls and inquiries as a backup. • Utilize CRM and Allscripts software for patient charting, scheduling, and other administrative tasks.

Human Resources Job Summary:We are seeking a detail-oriented and experienced HR Administrator to manage and support a variety of human resource functions within the organization. Acting as a liaison with key HR-related departments and stakeholders, this role will oversee HR processes, recruitment efforts, employee relations, and benefits administration while also supervising a Human Resources Assistant.Key Responsibilities:Recruitment & Onboarding<ul><li>Coordinate and assist with recruitment efforts for both leadership and staff positions.</li><li>Prepare and manage necessary documentation, including requisitions, offer letters, appointment forms, and approvals.</li><li>Support new hire onboarding by managing credentialing, benefits documentation, and compliance.</li><li>Work closely with immigration partners for visa processing and recruitment ad placements as needed.</li></ul>Employee Relations<ul><li>Conduct investigations and address employee relations matters.</li><li>Support performance management processes, including coaching, counseling, and disciplinary actions.</li><li>Collaborate with leadership to ensure resolution of workplace concerns and maintain open communication with the HR team to address issues.</li></ul>Compensation & Benefits<ul><li>Coordinate annual salary plans and assist with promotions, reclassifications, and pay equity reviews.</li><li>Maintain salary databases and ensure accurate documentation for pay differentials and employee changes.</li><li>Provide guidance on employee benefits and assist with periodic reviews and updates.</li></ul>HR Operations & Compliance<ul><li>Serve as an informational resource for HR policies, practices, and regulatory compliance.</li><li>Manage HR databases and systems to ensure accurate employee records, including payroll allocations and status updates.</li><li>Support grant-funded activities by providing budget and payroll data to investigators as required.</li><li>Oversee timekeeping and effort reporting processes for accuracy and compliance.</li></ul>Leadership & Administration<ul><li>Supervise and coach a Human Resources Assistant, providing mentorship, training, and performance evaluations.</li><li>Provide input on staffing needs and recommend hiring decisions for HR support roles.</li><li>Stay updated on evolving HR best practices and compliance requirements to optimize HR functions.</li></ul>

Assistant Controller Remote job! Look at the must have through... <ol><li>Must be a resident of NY State</li><li>Must have a CPA</li><li>Preference for experience from the Big 4 or large regional public accounting firm</li></ol>Chris Preble is working with a Syracuse client of his that has a newly created Assistant Controller role. This position is with a well respected organization that has grown a lot and there's a lot of opportunity for growth here for you. Besides being a remote job, benefits are really good here and work life balance is good. Responsibilities: • Be actively involved in managing the general ledger.• Regularly prepare and review financial statements, making certain of their accuracy and compliance with GAAP.• Support the close processes at the end of each month and year, which includes handling reconciliations and journal entries.• Play a crucial role in the creation and implementation of internal controls and financial policies.• Keep a close eye on cash flow and participate in forecasting and budgeting activities.• Collaborate with auditors by providing the necessary documentation for internal and external audits.• Ensure that all tax regulations are complied with and assist in tax filings and reporting.• Analyze financial data and make recommendations to enhance financial performance.• Be responsible for process improvements and system implementations to boost efficiency.• Supervise the accounting staff, providing necessary guidance and training.

Staff Accountant Chris Preble from Robert Half is searching for a Staff Accountant to become an integral part of his client in Utica, NY. This company has outstanding work life balance and solid benefits. As a Staff Accountant in this newly created role due to growth, your main responsibility will be to manage and maintain financial records, resolve account discrepancies, and support overall financial operations. Responsibilities• Ensure all financial transactions, including accounts payable and accounts receivable, are processed timely and accurately.• Responsible for the preparation and maintenance of financial statements and general ledger reconciliations.• Conduct reconciliations of bank statements, credit card transactions, and other financial accounts.• Assist in executing month-end and year-end closing procedures.• Prepare and submit sales tax, use tax, and other regulatory reports as required.• Support the financial planning processes, including budgeting and forecasting.• Collaborate with external auditors and provide necessary support in audit preparation.

Call Center Representative We are on the lookout for a diligent Call Center Representative - ENT to join our team. Based in EAST SYRACUSE, New York, this role offers a long term contract employment opportunity in the industry. As a Call Center Representative - ENT, your primary tasks will include managing high volumes of incoming calls, generating sales leads, and maintaining a comprehensive database of customer interactions. Responsibilities: • Handling a large volume of incoming calls and efficiently managing customer inquiries. • Generating sales leads and meeting prescribed sales targets. • Building and maintaining sustainable relationships with customer accounts through proactive and interactive communication. • Providing accurate, valid, and complete information using appropriate methods and tools. • Identifying customer needs to ensure satisfaction and achieve service team goals. • Handling customer complaints effectively, providing suitable solutions and alternatives within specified time limits and following up for resolution. • Maintaining detailed records of customer interactions, processing customer accounts, and filing necessary documents. • Following communication procedures, guidelines, and policies diligently. • Demonstrating the ability to go the extra mile to engage customers. • Utilizing the Microsoft Office Suites and other database tools to manage customer accounts and process information. • Providing technical support and Tier 1 Support to customers as needed.

Assistant Controller Chris Preble from Robert Half is in search of an Assistant Controller to join his Utica, New York for profit industry client. In this role, you will be primarily tasked with managing financial reporting, compliance, and internal controls. You will also assist with the preparation of financial statements, budgeting, audits, and other key financial activities. This opportunity has a lot of growth to it and a really good bonus that has consistently been paid out. There's a wide salary range for this newly created position due to growth because they're open to different levels of experience. Responsibilities will include: • Helping to oversee the accuracy and compliance of general ledger accounting.• Engage in the month-end and year-end closing processes, which includes handling reconciliations and journal entries.• Manage the functions of accounts payable and receivable, ensuring proper recordkeeping.• Aid in budgeting, forecasting, and conducting financial analysis.• Ensure adherence to tax regulations and corporate policies.• Collaborate with external auditors during financial and regulatory audits.• Develop and maintain internal financial controls and procedures.• Maintain accurate customer credit records.

Marketing Coordinator Chris Preble from Robert Half is working with an Auburn, NY client of his that is looking to hire a Marketing Coordinator. This is a newly created role due to growth and will report into the COO. In this role, you will be coordinating various marketing campaigns, managing content creation, and collaborating with different teams to ensure successful execution of marketing strategies. Work life balance is excellent here and the benefits are really good. Duties you'll be involved in: • Coordinating and implementing marketing campaigns across various channels such as digital, social media, and email.• Managing the creation of content including blog posts, social media updates, email newsletters, and promotional materials.• Overseeing the company’s social media accounts, scheduling posts, engaging with followers, and tracking performance metrics.• Assisting with updates to the website, SEO optimization, and digital marketing strategies.• Monitoring and analyzing marketing performance data, providing insights for improvement.• Maintaining marketing materials, brand assets, and collateral to ensure consistency across platforms.• Collaborating with internal teams and external vendors to execute marketing projects.• Conducting market research and competitor analysis to identify trends and opportunities.

Payroll Manager This is a 95% remote job! You'll only have to go to the office about 3 times a month once you're up and running. Only candidates that live in NYS and commutable to the Syracuse, NY area will be considered. Chris Preble is working with a Syracuse area client of his that has a newly created Payroll Manager position.This role is NOT with a payroll consulting company or a Professional Employer Organization (PEO) company. You're NOT doing payroll for clients of an organization. This is a traditional payroll manager type of job. Benefits here are excellent and there's a great PTO plan. Supervising a small payroll team that reports into you, you'll be overseeing the payroll process for this organization, ensuring accurate and timely processing, and compliance with relevant regulations. You will also work closely with HR and finance teams and manage the payroll staff for optimal operation. Responsibilities• Supervise and guide payroll staff, facilitating training and detail-oriented development when necessary.• Ensure the accurate and efficient processing of payroll for all employees.• Collaborate with HR and finance departments to guarantee seamless payroll operations and data integration.• Stay abreast of changes in payroll legislation and industry best practices to ensure regulatory compliance.• Address and resolve payroll discrepancies and employee inquiries in a timely and efficient manner.• Manage payroll reporting, audits, and reconciliations to maintain data integrity.• Implement and enhance payroll processes and systems for improved efficiency and accuracy.• Maintain compliance with federal, state, and local payroll regulations, tax laws, and company policies.• Coordinate updates to the payroll system and troubleshoot any technical issues that arise.• Prepare and submit payroll-related reports to regulatory agencies and internal stakeholders.

Data Entry Associate - ENT We are offering a long-term contract employment opportunity for a Data Entry Associate - ENT. The role is based in East Syracuse, New York and is primarily focused on managing electronic files, processing customer credit applications, and maintaining accurate customer records. Your job function will be pivotal in ensuring customer satisfaction and compliance within our industry. Responsibilities • Efficiently process customer credit applications and maintain accurate records. • Ensure data field accuracy and compliance. • Conduct detailed management of electronic files and databases. • Support customer service needs, including providing accurate product and company policy information. • Address and resolve customer inquiries and issues effectively to ensure customer satisfaction. • Collaborate with team members and other departments to provide solutions to customer problems. • Participate in training and development sessions to enhance knowledge and performance. • Ensure adherence to specifications, including labeling and order entry. • Meet individual and team performance targets and quality metrics. • Ability to navigate multiple open internet tabs and web-based applications. • Communicate effectively, both verbally and in writing. • Interpret and follow standard work instructions and job aids.