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11 results for Help Desk Support Manager in Tampa, FL

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VIRTUAL INTERVIEWS STARTING THIS WEEK!!!

Ready to launch your tech career with a nationally recognized leader in construction and engineering? We’re on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact.

You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensuring seamless IT performance across our enterprise. Join us, and be part of a team that builds not just structures, but careers.

What You’ll Do:

🔹 Be the first point of contact for tech support via phone and email

🔹 Diagnose and troubleshoot issues remotely with precision and efficiency

🔹 Escalate complex problems to the right experts when needed

🔹 Keep accurate records of IT issues and solutions

🔹 Deliver top-tier customer service, ensuring users get back on track fast

🔹 Identify and suggest process improvements to enhance IT support

If you’re tech-savvy, customer-focused, and ready to grow in an industry that’s shaping the future, we want you on our team. Apply today!

• Proficient in Android Development, with the ability to troubleshoot and resolve issues effectively.
• Expertise in Cisco Technologies, with a focus on networking and communication.
• Familiarity with Citrix Technologies, particularly in relation to virtualization and networking.
• Proficient in the use and troubleshooting of Mac Computers, ensuring smooth operations.
• Strong knowledge of Microsoft products and platforms, including Office Suite and Windows OS.
• Experience with Active Directory, with the ability to manage user accounts and access.
• Proficient in the use and support of Apple Devices, including iPhones and iPads.
• Knowledge of Computer Hardware, with the ability to diagnose and repair common issues.
• Experience with Configuration Management, ensuring systems are consistently maintained.
• Familiarity with Deployments, specifically in the context of software and hardware installations.
• Experience with the ServiceNow Platform, specifically for managing and prioritizing IT service requests.
• Proficient with Ticketing Systems, ensuring efficient tracking and resolution of issues.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

11 results for Help Desk Support Manager in Tampa, FL

Help Desk Analyst VIRTUAL INTERVIEWS STARTING THIS WEEK!!! Ready to launch your tech career with a nationally recognized leader in construction and engineering? We’re on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact.You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensuring seamless IT performance across our enterprise. Join us, and be part of a team that builds not just structures, but careers. What You’ll Do:🔹 Be the first point of contact for tech support via phone and email 🔹 Diagnose and troubleshoot issues remotely with precision and efficiency 🔹 Escalate complex problems to the right experts when needed 🔹 Keep accurate records of IT issues and solutions 🔹 Deliver top-tier customer service, ensuring users get back on track fast 🔹 Identify and suggest process improvements to enhance IT support If you’re tech-savvy, customer-focused, and ready to grow in an industry that’s shaping the future, we want you on our team. Apply today!

Business Analyst (WMS exp required) * Must have WMS Experience * The Business Analyst (BA) with Project Management (PM) skills, foundational knowledge of NetSuite, and experience with Warehouse Management Systems (WMS) will support the organization in streamlining business processes, enhancing ERP and WMS functionalities, and contributing to small-scale projects. This role will assist in bridging the gap between business operations and technical solutions, with a focus on logistics, inventory, and warehouse processes. Responsibilities Business Process Support:<ul><li>Document and analyze business processes related to NetSuite and WMS, identifying areas for improvement.</li><li>Assist in gathering and organizing requirements for system enhancements and process optimization, especially in warehouse operations.</li></ul> NetSuite and WMS System Support:<ul><li>Provide day-to-day support for basic NetSuite functionalities, including troubleshooting and assisting users.</li><li>Assist in the configuration and support of WMS functionalities integrated with NetSuite.</li><li>Support system testing for upgrades, new modules, or configurations, focusing on inventory and warehouse workflows.</li></ul> Warehouse and Inventory Optimization:<ul><li>Collaborate with warehouse teams to identify and address operational bottlenecks using WMS tools.</li><li>Assist in implementing WMS enhancements, including barcode scanning, bin management, and inventory tracking.</li><li>Monitor and help improve data accuracy in inventory and warehouse systems.</li></ul> Project Assistance:<ul><li>Participate in projects involving NetSuite and WMS, ensuring tasks are completed on time and within scope.</li><li>Help track project milestones and prepare project documentation.</li><li>Collaborate with cross-functional teams, including warehouse operations, to ensure project goals are met.</li></ul> Data and Reporting:<ul><li>Assist in maintaining data integrity within NetSuite and WMS through routine audits and clean-up activities.</li><li>Generate basic reports and KPIs to support warehouse operations and business decision-making.</li></ul> User Support and Training:<ul><li>Provide first-level support for NetSuite and WMS users, helping resolve common issues or escalating more complex ones.</li><li>Assist in user training sessions for both NetSuite and WMS.</li></ul> Documentation and Compliance:<ul><li>Maintain clear documentation of business processes, system configurations, and project updates.</li><li>Support the preparation of compliance reports, ensuring adherence to warehouse and inventory standards.</li></ul> Learning and Development:<ul><li>Stay updated on NetSuite, WMS features, and industry trends to recommend system improvements.</li><li>Participate in professional development activities to build BA, PM, and technical expertise.</li></ul>

Financial Planning & Analysis Manager We are in search of a Financial Planning & Analysis Manager for our operations located in Spring Hill, Florida, United States. The individual in this role will be tasked with a multitude of financial responsibilities, including complex financial modeling, creating budgets/forecasts, supporting close processes, researching industry trends, and developing growth strategies. Responsibilities:• Apply your expertise in Adaptive Insights and other accounting software systems to drive complex financial modeling• Support the controller in handling close processes, ensuring timely completion and accuracy• Leverage CRM and EPM skills to maintain and manage business unit records• Conduct thorough research on industry trends to inform financial decision-making• Develop and implement growth strategies to ensure the financial health of the organization• Create and maintain annual budgets, working closely with various departments to ensure alignment with overall business goals• Oversee capital management processes to optimize resource allocation• Utilize knowledge of 3M and other accounting functions to streamline financial operations• Lead the budget processes, ensuring all financial plans align with company objectives. This is a permanent position. If you are interested, please reach out directly to Zoe Slater.

Event Planner Intermediate <ul><li>Position: Event Planner (Contract)</li><li>Location: 10410 Highland Manor Drive, Tampa, Florida, 33610, United States</li><li>Type: 100% ONSITE </li><li>Hourly Pay: $26- $28 /per hour</li></ul>Job Description: <ol><li>Ability to plan events that can range from 10 to 500 people, with various degrees of complexity.</li><li>Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile).</li><li>Ability to lead team working on an event and direct many facets at one time.</li><li>Collaborate and interact effectively with Firm’s senior management, middle management and customers.</li><li>Provide strategic input and recommendations to business group on event development.</li><li>Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities.</li><li>Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.</li></ol> Role and Responsibilities: Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc. Job Description:• Cover reception desk essential functions; answering telephone calls, and returning emails promptly- within four hours or by the end of day• Stand, Greet and direct clients when they arrive to the conference center• Walk and inspect conference set up• Detail pop up/small meetings as directed• Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)• Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering• Submit facilities requests as directed by Planner• Support Meeting Planning Managers, Meeting Specialists and other managers• High touch approach, customer service focus• Perform any other job related duties as assigned• Handle all conference center guest room blocks, where it applies• Manage space issues, escalate unresolved issues to the Lead Planner Adhere to conference center SOP’s Qualification:• Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service• Ability to follow written and/or verbal instructions• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations• Ability to effectively deal with internal and external

SVP of HR Position: Senior Vice President of Human Resources The Senior Vice President of Human Resources (HR) provides executive-level leadership and guidance to the organization’s HR operations in a shared services environment reporting directly to the Senior Managing Director. The Vice President is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. Supervisory Responsibilities: • Lead a team of fifteen HR staff • Recruits, interviews, hires, and trains management-level HR staff. • Oversees the daily workflow of the HR department. • Provides constructive and timely performance evaluations. • Handles discipline and termination of employees in accordance with company policy. Duties/ Responsibilities: • Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management. • Identifies key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and market competitiveness based on these metrics. • Serve as HRIS administrator, managing system administration, reporting, payroll and benefits administration. • Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs. • Leads training and development programs for the organization and the clients it serves. • Assists with resolution of human resource, compensation, and benefits questions, concerns, and issues. • Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements. • Maintains knowledge of laws, regulations, and best practices in employment law, human resources, benefits administration and talent management. • Prepares and monitors the organization’s payroll and benefits budget, and the budget for the human resource department. • Responsible for office administration, employee events and management of the volunteer committee. • Participates in professional development and networking conferences and events. Qualifications:Bachelor's Degree in HR with graduate degree highly preferredHR certification requiredReal estate industry preferredStrong strategic experience with a large growing company 5+ years, minimum 10 years total experienceStrong leadership of a large HR team

Azure System Administrator If you are a System Administration with skills in MS Azure AD, M365 Exchange Administration, Windows/Web Server Administration and seeking a role that offers retirement/pension and majority subsidized healthcare than this is the position for you! We are offering a stable contract to permanent position as a Systems Administrator in Bradenton, Florida. In this role, you will be supporting MS Windows Server and Web Servers, M365 Exchange, and Azure Active Directory within a large-scale production environment. This position involves other cross functional task like network troubleshootnig. Responsibilities:• Oversee the management and support of a large production VMware environment.• Handle M365 Exchange Administration• Administer tasks related to Azure Active Directory at the IT Administration level.• Manage Windows Server and Web Server Administration tasks.• Contribute to the design and administration of Enterprise Storage Area Networks.• Handle the management of VMware virtualization environments.• Manage NetMotion VPN Platforms and RSA multi-factor authentication.• Conduct network diagnostics and troubleshooting as required.• Oversee the upgrade of enterprise applications and systems.• Utilize skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, AB Testing, Active Directory, Backup Technologies, Cluster Analysis, Computer Hardware, and SAN - Storage Area Network.

Workday HCM administrator We are seeking a skilled Workday HCM Administrator based in Sarasota, Florida. In this role, you will be primarily responsible for the maintenance, configuration, and optimization of Workday, along with managing security configurations and business processes. This role offers a contract to permanent employment opportunity, where you will be collaborating with cross-functional teams and stakeholders to enhance system efficiency and functionality. Responsibilities: • Oversee the configuration and maintenance of Workday, ensuring accurate data loads and integrations. • Take charge of the Workday security configuration, managing security roles and domains. • Keep up-to-date with the Workday roadmap and upcoming product releases, evaluating new features and understanding how they impact business processes and functionality. • Conduct regular monitoring of system performance, troubleshoot issues, and resolve problems related to Workday functionality, data integrity, and system integrations. • Maintain comprehensive documentation related to system configurations, processes, and user guides. • Collaborate with functional leads to address escalated issues, while keeping track of progress on Workday support tickets. • Take part in strategy planning to implement new Workday modules as required, based on roadmap. • Lead the configuration and maintenance of core Workday components, including organizations, hierarchies, security roles, business processes, reports, and integrations. • Contribute to the development and maintenance of Workday business processes, custom reports, and analytics to support functional areas. • Provide end-user support and training, ensuring employees and managers are equipped to effectively use Workday and its features. • Lead system testing for Workday updates, enhancements, and integrations, including unit testing, integration testing, and user acceptance testing. • Assist in the design and implementation of new functionality within the Workday system. • Recommend and plan for improvements, enhancements, and new applications to the Workday system within benefits and able to use extend

Quality Delivery Test Lead Robert Half has a brand new opening for a Quality Delivery Test Lead with a client here in Clearwater, FL.Position is full-time hours, HYBRID schedule out of their Clearwater office. Compensation ranging $100-120K depending on experience.Interviews are actively being scheduled - Apply NOW! Top Skill Sets Needed: <ul><li>Proven experience leading QA teams, developing testing strategies, and overseeing quality deliverables in Agile/Scrum environments. </li><li>Strong understanding of PEO processes and seamless front-end/back-end system integrations. </li><li>Skilled in test automation, API and integration testing, functional and regression testing, with a focus on ensuring high-quality releases. </li></ul>Job Overview: We are seeking a highly skilled and motivated Quality Delivery Lead to oversee high-quality application deliverables to Production in support of PEO projects. In this role, you will lead a team of quality assurance professionals, ensuring that all deliverables related to client onboarding, new hire administration, payroll processing, benefits management, and other seamless front-end and back-end integrations meet the highest standards for both legacy and new applications. You will collaborate closely with cross-functional teams to manage QA processes and implement strategies for continuous improvement, ensuring that our products and services meet customer expectations and industry standards. This position reports to the Quality Release Manager.

Sales Operations Associate We are in search of a Sales Support Administrator to join our team in Palm Harbor, Florida. You will be tasked with supporting National Sales Managers through project management, data analysis, and administrative duties, ensuring the optimal functioning of our sales operations. Responsibilities: • Utilize Microsoft Excel and Microsoft Outlook in executing your duties and maintaining records • Provide support to National Sales Managers, including managing and prioritizing their calendars, scheduling meetings, appointments, and conference calls across multiple time zones • Coordinate travel logistics and itineraries for National Sales Managers • Manage a large volume of emails and draft written responses or replies on behalf of National Sales Managers • Conduct research, analyze data, and prepare reports or briefings to inform decision-making processes • Partner with leadership to execute projects, tracking milestones, coordinating resources, and ensuring deadlines are met • Utilize data analytics to identify customer needs and provide solutions, and recommend reports and processes to streamline communication and activity • Maintain records in CRM databases • Prepare and submit monthly expense reports This is a permanent position that will pay up to $75,000 depending upon experience. Please apply to Jane Gearhart if interested!

Software Developer We are offering a short term contract employment opportunity for a Software Developer in Seffner, Florida. This role is prominently in the tech industry, where the successful candidate will be responsible for a variety of tasks including API development, backend development, and bug tracking. Responsibilities: • Develop and manage Amazon Storefront, ensuring its seamless operation and integration. • Utilize Atlassian Jira for project management and tracking purposes. • Conduct backend development tasks, contributing to the refinement and improvement of our system. • Track and resolve bugs in the system, maintaining a high standard of software performance. • Engage in API development, enhancing the functionality and user experience of our software. • Manage Amazon Brand Store and Amazon Marketplace, ensuring optimal performance. • Leverage Amazon Web Services (AWS) for various development tasks. • Perform API testing to ensure functionality and efficiency. • Work with REST API and Web API, contributing to the development and improvement of our software. • Document software development processes, ensuring that information is accurately recorded and accessible. • Gather requirements for software development, ensuring that the software meets user needs and expectations.

Data Entry Clerk We are seeking recent college graduates who are eager to learn on-the-job and work closely with a successful team. This is for a brand new team and the need is immediate and high volume. Primary responsibilities: Downloading commission statements in PDF or Excel format, and storing them in various digital locations using file explorer. Effectively using Outlook, especially to set up essential rules. Communicate and explain work done as well as familiarity with computer operations clearly and professionally. Initial weeks will be spent learning on the job and shadowing in-person and digitally to grasp the company's workflow. Working hours are 8:30 AM - 5:30 PM with a flexible shift to 7:00 AM - 4:00 PM if needed. Ideal candidates need to have: Strong organizational skills to maintain periodically-changing login credentials. Good communication skills to articulate themselves well in a team setting. Proactive approach towards working in this high-volume, fast-paced environment with the ability to adapt to new challenges. This role serves as a crucial support function for our Revenue Analysts by pulling commission statements, which makes recording revenue figures possible. This is an excellent opportunity for those who have a passion for data management, are quick learners, and have a track record of working well in team environments. We value a positive work environment and are seeking addition who will add to this dynamic.

Technology Doesn't Change the World, People Do.®

11 results for Help Desk Support Manager in Tampa, FL

Technology Doesn't Change the World, People Do.^®