9 results for Help Desk Tier 3 in Tampa, FL

Help Desk Analyst VIRTUAL INTERVIEWS STARTING THIS WEEK!!! Ready to launch your tech career with a nationally recognized leader in construction and engineering? We’re on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact.You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensuring seamless IT performance across our enterprise. Join us, and be part of a team that builds not just structures, but careers. What You’ll Do:🔹 Be the first point of contact for tech support via phone and email 🔹 Diagnose and troubleshoot issues remotely with precision and efficiency 🔹 Escalate complex problems to the right experts when needed 🔹 Keep accurate records of IT issues and solutions 🔹 Deliver top-tier customer service, ensuring users get back on track fast 🔹 Identify and suggest process improvements to enhance IT support If you’re tech-savvy, customer-focused, and ready to grow in an industry that’s shaping the future, we want you on our team. Apply today!

Systems Engineer We are in search of a mid level Systems Engineer to be a part of our team based in Tampa, Florida. This role involves direct interaction with client end-users to address issues related to hardware, software, network, and applications. This position is an in-office role where you will be the point of contact for advanced technical issues and requests. Responsibilities: • Manage the installation, configuration, and troubleshooting of physical, virtual, and cloud servers based on site tech and industry best practices.• Serve as a Tier 3 support for escalations and outages, which may require communicating with customers and end-users.• Take charge of Microsoft 365 migration, configuration, troubleshooting, and high-level administration for new and existing clients.• Manage our RMM solution used to support client and internal servers and workstations remotely.• Maintain client backup solutions for both cloud and on-prem infrastructure.• Monitor alerts and identify trends, performing root cause analysis to resolve issues.• Contribute to the development and design of client support efforts and systems.• Display good communication and documentation habits.• Utilize cloud technologies, Dell technologies, Active Directory, AWS technologies, Microsoft, AWS managed services, and server configuration skills.• Troubleshoot hardware issues.

Tier II IT Support Engineer We are offering an exciting opportunity for a Tier II IT Support Engineer in Tampa, Florida. You will be part of a dynamic team in the IT industry, resolving complex technical issues, maintaining system efficiency, and ensuring seamless service delivery. Responsibilities: • Handle a variety of IT support tasks ensuring smooth operations and minimal downtime. • Troubleshoot and resolve issues related to Office 365 configurations, deployments, and migrations. • Manage system maintenance tasks, including updates and upgrades. • Provide exceptional customer service, resolving customer inquiries promptly and professionally. • Ensure the accurate processing and management of customer applications. • Maintain and update Active Directory and Azure services. • Utilize Cisco Technologies and Apple Devices to support client needs. • Oversee the deployment of desktop and firewall systems. • Use your knowledge of Backup Technologies and Configuration Management to safeguard client information. • Keep accurate customer credit records and monitor customer accounts to take appropriate action when necessary.

Event Planner Intermediate <ul><li>Position: Event Planner (Contract)</li><li>Location: 10410 Highland Manor Drive, Tampa, Florida, 33610, United States</li><li>Type: 100% ONSITE </li><li>Hourly Pay: $26- $28 /per hour</li></ul>Job Description: <ol><li>Ability to plan events that can range from 10 to 500 people, with various degrees of complexity.</li><li>Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile).</li><li>Ability to lead team working on an event and direct many facets at one time.</li><li>Collaborate and interact effectively with Firm’s senior management, middle management and customers.</li><li>Provide strategic input and recommendations to business group on event development.</li><li>Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities.</li><li>Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.</li></ol> Role and Responsibilities: Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc. Job Description:• Cover reception desk essential functions; answering telephone calls, and returning emails promptly- within four hours or by the end of day• Stand, Greet and direct clients when they arrive to the conference center• Walk and inspect conference set up• Detail pop up/small meetings as directed• Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)• Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering• Submit facilities requests as directed by Planner• Support Meeting Planning Managers, Meeting Specialists and other managers• High touch approach, customer service focus• Perform any other job related duties as assigned• Handle all conference center guest room blocks, where it applies• Manage space issues, escalate unresolved issues to the Lead Planner Adhere to conference center SOP’s Qualification:• Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service• Ability to follow written and/or verbal instructions• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations• Ability to effectively deal with internal and external

Sr. Accountant Robert Half is currently recruiting for a Senior Corporate Accountant on behalf of our client, a dynamic and growth-focused global organization operating in the engineered products and controls sector. This is a rare opportunity to join a publicly traded company that offers both professional development and an intentional approach to work-life balance.The position is ideal for accounting professionals who are comfortable operating in a fast-paced, collaborative environment and who take pride in delivering high-quality financial reporting, analysis, and support for corporate and SEC-related filings.Key Responsibilities:<ul><li>Prepare monthly financial statements for the corporate entity and various international holding entities.</li><li>Lead consolidations at the segment and enterprise level and ensure accurate financial rollups.</li><li>Support quarterly and annual SEC filings, earnings release tie-outs, and technical accounting research.</li><li>Partner cross-functionally to deliver timely reporting and analysis that supports strategic business decisions.</li><li>Assist with SOX compliance efforts and internal/external audit support.</li><li>Participate in ERP and FP& A systems implementation and continuous process improvement projects.</li><li>Contribute to the development and refinement of accounting policies and documentation.</li></ul>As the Senior Corporate Accountant, you'll join a small, close-knit corporate accounting team that values professionalism, flexibility, and camaraderie. The company offers a beautiful office setting, thoughtful perks like stocked snacks and occasional lunches, and an environment where stepping away for family needs—even during busy times—is not only accepted but encouraged.If you are interested in this opportunity and meet the qualifications, please apply and call Brian Upshaw at 813-259-7602, referencing job number 01070-0013200880.

Senior Statutory Accountant We are partnered with a client in the insurance industry to source for 2 Associate-Level Statutory Accountants, one focused in Return Premiums, the other focused in Surplus Lines, to work in a hybrid capacity based in the St. Petersburg, FL area. Main responsibilities for each role are outlined below: Return Premiums:<ul><li>Review and validate premium refund requests to ensure accuracy and eligibility based on policy terms, endorsements, and cancellations.</li><li>Process premium refunds through internal systems and ensure proper general ledger accounting entries.</li><li>Collaborate with underwriting, customer service, and billing departments to verify premium adjustments and resolve discrepancies.</li><li>Assist in month-end closing processes, including journal entries and refund accruals as necessary.</li><li>Maintain documentation and audit trails for all refund transactions to ensure regulatory and internal compliance.</li></ul>Surplus Lines:<ul><li>Calculate and remit surplus lines taxes in accordance with varying state regulations, filing requirements, and deadlines.</li><li>Maintain a comprehensive tax calendar to manage and meet all jurisdictional filing obligations.</li><li>Collaborate with underwriting, compliance, and external partners to gather required data for accurate filings.</li><li>Prepare and file affidavits, tax reports, and supporting documents with state departments of insurance or designated tax authorities.</li><li>Reconcile tax payments with internal systems and general ledger accounts to maintain audit-ready records.</li></ul>

Staff Accountant Robert Half is currently working with a publicly traded organization in the Sarasota-Bradenton area that is seeking a Staff Accountant to join its high-performing and close-knit corporate accounting team. This is an excellent opportunity for a motivated accounting professional looking to grow their career within a dynamic company offering exposure to financial reporting, SEC filings, and corporate consolidations.As a Staff Accountant, you will play a key role in the preparation of monthly and quarterly financial statements, assisting with SEC filings (10-Q, 10-K), and maintaining compliance with SOX and GAAP standards. You’ll work directly with senior leadership, including regular exposure to the Controller, CFO, and even the CEO—an opportunity rarely offered at the staff level. The environment is collaborative and fast-paced, ideal for someone eager to learn and grow within a public company setting.Responsibilities include:<ul><li>Supporting monthly, quarterly, and annual financial close activities</li><li>Assisting in the preparation of SEC filings, including footnotes and disclosures</li><li>Preparing journal entries, reconciliations, and financial statement schedules</li><li>Supporting audit processes and internal control documentation (SOX compliance)</li><li>Participating in process improvement initiatives and special projects</li><li>Engaging in tax and regulatory compliance activities</li><li>Working with ERP systems (NetSuite) and Excel to manage and analyze data</li></ul>If you’re seeking a career move where you can grow your skill set in a public company environment, gain SEC reporting experience, and be part of a team that values development and collaboration, this could be the opportunity for you.If you are interested in this opportunity and meet the qualifications, please apply and call Brian Upshaw at 813-259-7602, referencing job number 01070-0013200868.

Technical Product Support Analyst Robert Half has a brand new opening for a Technical Product Support Analyst for a client in Clearwater, FLThis is a Contract-To-Permanent position with a 90 day onboarding period. (full-time hours from day 1) Compensation ranging $20-22/hour.Upon conversion, Benefits include 100% sponsored Medical benefits, as well as 3-10% quarterly bonuses based on company performance.Interviews actively being scheduled - Apply NOW! Description:<ul><li>Previous role as a Product Technical Support Analyst or similar</li><li>Proficiency in handling inbound calls in a call center environment</li><li>Ability to provide high-quality technical support to clients</li><li>Strong understanding and capability in hardware troubleshooting</li><li>Knowledge and experience in working with mechanical systems</li><li>Exceptional problem-solving and decision-making skills</li><li>Excellent communication abilities, both written and verbal</li><li>Demonstrated ability to work as part of a team</li><li>Ability to maintain a calm and detail-oriented demeanor in challenging situations</li><li>Willingness to continually update knowledge of industry standards and improvements</li><li>Availability to work in shifts or on-call as required by the organization</li></ul>

Product Technical Support Analyst We are offering a 90 day contract to permanent hire employment opportunity for a Product Technical Support Analyst in Clearwater, Florida. This role exists within the Healthcare, Hospitals, and Social Assistance industry. The Analyst will be part of a supportive team, providing technical assistance to customers, troubleshooting hardware issues, and maintaining documentation. Must be inclined to troubleshooting type skills from a natural acumen standpoint in order to walk customers through proprietary equipment issues that are offered by our client. Responsibilities:• Provide technical support to customers, addressing their product-related queries and issues.• Utilize critical thinking skills to solve complex problems, ensuring customer satisfaction.• Collaborate effectively within a team, contributing positively to the shared goals.• Exhibit adaptability and a willingness to learn new systems and processes.• Deliver excellent customer service, demonstrating the ability to de-escalate situations as needed.• Handle inbound calls in a call center environment, maintaining a detail oriented and positive demeanor.• Develop and maintain documentation, contributing to the efficiency and effectiveness of the team.