We are offering a permanent employment opportunity for an Administrative Assistant in Clearwater, Florida, United States. This position will start out part-time and then become full-time when brought on permanently. This role is pivotal in our team, focusing on managing customer interactions and maintaining accurate records. The Administrative Assistant will be involved in a variety of tasks, including processing applications, data management, and customer service.
Responsibilities:
• Efficiently manage inbound and outbound calls, serving as the first point of contact for customers
• Provide top-notch customer service, addressing inquiries and resolving issues in a timely manner
• Perform data entry tasks, ensuring all customer information is accurately recorded and updated
• Handle email correspondence, responding to customer queries and concerns professionally
• Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) proficiently for various administrative tasks
• Schedule appointments, managing the team's calendar effectively to avoid conflicts
• Monitor customer accounts, taking necessary actions based on account status
• Process customer credit applications, ensuring accuracy and efficiency in all transactions.