25 results for Order Entry Specialist in Washington, DC

Collections specialist We are offering a contract employment opportunity for a Collections Specialist in Fairfax, Virginia. This role is primarily focused on supporting our team in the area of customer service and collections,. If you want to learn collections this entry level position is ideal for you.Responsibilities:• Handle customer service inquiries and resolve issues efficiently• Follow up with customers regarding overdue payments through phone calls and emails• Update customer account information accurately and promptly• Send out notifications concerning delinquent payments via email, voicemail, and mail• Utilize Microsoft Office Suite to perform data entry tasks and manage customer records• Learn and adapt to our office setting and its requirements• Maintain open communication with customers and team members, demonstrating good communication skills• Support the team in handling multiple phone calls and data entry tasks in a fast-paced environment• Assist in data entry tasks and final document preparation• Employ your customer service and collections skills to enhance our operations.

Accounts Payable Specialist We are in search of an Accounts Payable Specialist to join our team, situated in BALTIMORE, Maryland. This role offers a permanent employment opportunity and is pivotal in managing customer applications, keeping customer records precise, and resolving customer queries. You will also be tasked with monitoring customer accounts and taking appropriate actions. Responsibilities:• Accurately and efficiently process customer credit applications.• Keep customer credit records precise and up-to-date.• Manage customer inquiries and provide prompt resolutions.• Monitor customer accounts and take necessary actions.• Perform analyses of financial information to provide accurate and timely reports.• Assist with accounts payable and perform light accounting duties as needed.• Maintain data entries in the producer payroll system.• Process accounts payable invoices and perform accounts payable research as required.• Prepare journal entries to support the General Ledger team as needed.

Payroll Specialist We are offering an exciting opportunity for a Payroll Specialist in the IT Construction industry, located in Rockville, MD. As a Payroll Specialist, you'll play a crucial role in managing the payroll process, ensuring accurate records, and handling employee inquiries related to payroll. You will report to the Accounting Manager and collaborate closely with the HR department for accurate data input and report preparation. Responsibilities:<ul><li>Handle the payroll process for a diverse team, ensuring accurate and timely execution.</li><li>Manage comprehensive payroll records, including details of employee hours, benefits, and deductions.</li><li>Apply necessary adjustments to payroll such as overtime, bonuses, and retroactive pay.</li><li>Ensure strict compliance with federal, state, and local payroll regulations.</li><li>Address and resolve employee inquiries related to tax withholdings, deductions, and benefits.</li><li>Collaborate with the HR department to confirm and input accurate employee data and onboarding details into the payroll system.</li><li>Prepare and submit comprehensive payroll reports for management review and regulatory compliance.</li><li>Administer 401k - RRSP and other benefit functions.</li><li>Use accounting software systems and foundation software for executing full cycle payroll and accounting functions.</li><li>Handle payroll for multiple entities and across multiple states</li><li>Handle certified payroll and union benefits reporting</li></ul>

Payroll Specialist We are offering a consultant opportunity for a Payroll Specialist in the manufacturing industry, located in Maryland. In this role, you will be responsible for managing payroll processing, handling travel and expense reporting, conducting month-end reports and processing, and ensuring compliance with safety, health, and environmental regulations. Responsibilities: • Manage the complete payroll processing cycle, ensuring accuracy and timeliness• Handle input of manual checks, adjustments, and 401k changes into the payroll system• Collaborate with ADP to assure the precision of bi-weekly payroll and coordinate tax changes or addition of new state or local jurisdictions• Conduct annual payroll audits, ensuring all records and processes are accurate and up to date• Manage payables related to tuition reimbursement and garnishments• Oversee travel and expense reporting, including reviewing and approving expense reports on a weekly basis, and troubleshooting expense errors• Maintain corporate credit cards for employees and aid in their management• Verify the accuracy of journal entries keyed into the SAP ERP system during month-end processing• Prepare and share hours and wages reports with the finance team and managers• Coordinate annual testing with the Payroll Manager• Comply with quality, safety, and environmental regulations in all processes and tasks

Accounting Specialist We are offering a permanent employment opportunity for an Accounting Specialist. As an Accounting Specialist, you will be tasked with handling customer applications, maintaining customer records, and solving customer inquiries in a timely and efficient manner. Responsibilities:• Oversee the recording of all cash receipts• Monitor accounts receivable and take appropriate action • Prepare monthly account reconciliations for various AR accounts• Resolve discrepancies in accounts receivable accounts in a timely manner• Maintain accurate customer credit records• Process customer credit applications with accuracy and efficiency.

Senior HR Specialist We are seeking an HR Specialist for our client in Mclean, Virginia, United States. As an HR Specialist, you will be entrusted with a diverse set of responsibilities, including the management of employee data, overseeing HR reporting, implementing policies, and handling administrative tasks. Responsibilities:• Play a key role in managing the HR activities at the regional and country level.• Liaise with business and HQ HR departments to develop the annual HR Plan.• Assist in determining talent requirements and aid in workforce planning and talent pipeline development in alignment with business strategy.• Oversee recruitment activities to ensure the right talent acquisition.• Promote and implement global standards into local policies and procedures to foster best HR practices.• Collaborate with HQ Learning and Development to design and deliver employee development and training programs.• Contribute to employee relations program, including the updating of company benefits and the organization of company events.• Ensure adherence to Labor Laws and Ordinances as a HR business partner.• Provide support in managing HR reports and employee data.

Digital Marketing Specialist Robert Half's client operates in the telecommunications and broadband services industry and is seeking a strategic and detail-oriented Marketing Coordinator to support the execution and planning of marketing initiatives across various channels. This role will assist with marketing strategy, campaign execution, creative development, ad placements, database segmentation, and media planning. The ideal candidate should have a strong understanding of both traditional and digital marketing and possess hands-on experience with social media platforms.Key Responsibilities:<ul><li>Assist in the execution and development of marketing strategies across multiple platforms.</li><li>Support creative development for campaigns, including advertising, branding, and promotional materials.</li><li>Oversee and manage database segmentation for targeted marketing efforts.</li><li>Coordinate and track upsell initiatives and direct mail campaigns to drive customer engagement.</li><li>Manage and maintain the marketing and event calendar, ensuring alignment with business objectives.</li><li>Plan and execute special events and trade shows, leading logistical efforts and promotional strategies.</li><li>Support media planning and campaign execution, collaborating with internal teams and external agencies.</li><li>Monitor and analyze sales data and campaign performance, providing actionable insights.</li><li>Maintain and update social media accounts, ensuring brand consistency and engagement.</li><li>Assist with content creation, email marketing, and other digital marketing initiatives.</li><li>Work closely with stakeholders to ensure marketing efforts align with overall company goals.</li></ul>

Payroll Specialist Our client in Falls Church is seeking a talented Payroll Specialist to join their team.

Housing Specialist We are currently seeking a dedicated Housing Specialist for our client in Bel Air, MD. The ideal candidate will play a vital role in assisting individuals and families in securing suitable housing solutions, offering support throughout the application process, and connecting clients with local resources. The Housing Specialist will work closely with landlords, housing authorities, and community organizations to ensure that clients have access to affordable, quality housing.<ul><li>Housing Search: Assist clients in identifying appropriate housing options based on their needs and preferences. Provide guidance in completing housing applications, ensuring all necessary documentation is submitted.</li><li>Housing Resource Coordination: Maintain an updated list of available rental properties and homeownership opportunities. Build relationships with local housing authorities, landlords, and real estate professionals to expand housing options for clients.</li><li>Advocacy & Support: Advocate on behalf of clients to resolve issues with landlords and property managers. Provide information on tenant rights, fair housing laws, and other relevant topics to empower clients during the housing process.</li><li>Administrative & Documentation: Keep accurate client records and ensure that all housing applications and associated documents are processed in a timely and efficient manner.</li><li>Community Outreach & Networking: Develop and maintain strong partnerships with local stakeholders, including landlords and community organizations, to improve housing access for clients.</li><li>Program Development & Improvement: Contribute feedback for the continuous improvement of housing programs, ensuring they meet the needs of clients and the community.</li></ul>

Payroll Specialist Our client in Centerville is seeking a talented payroll specialist to join their team.

Data Entry Clerk We are seeking a Data Entry Clerk to join our team based in Herndon, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. In this role, you will be tasked with accurately entering data, managing customer records, and handling customer queries.Responsibilities: • Ensuring the accuracy and efficiency of data entry processes• Addressing customer inquiries in a timely and detail-oriented manner• Monitoring customer accounts and taking necessary actions• Provide customer service through email correspondence when needed• Organize files and customer records in a systematic manner• Ensure the security and confidentiality of sensitive information.• Following detailed instructions to ensure data entry accuracy• Participating in training sessions to ensure user-friendly data entry• Ensuring attention to detail in all data entry tasks

Accounts Receivable Specialist We are seeking an Accounts Receivable Specialist to become a part of our team. Based in Falls Church, Virginia, this role encompasses a variety of accounting tasks, with a particular emphasis on accounts receivable within our sector. This position provides a long-term contract employment opportunity. Responsibilities: • Perform precise data entry tasks • Execute bank and account reconciliations • Oversee the processing of invoices, with a weekly volume ranging from 200-300 • Manage posting activities to the general ledger • Aid in the creation of journal entries • Ensure precision and efficiency in processing customer credit applications • Keep customer credit records current • Supervise customer accounts and take necessary measures • Use accounting software systems and office software to carry out tasks effectively.

Data Entry Clerk We are seeking a meticulous Data Entry Clerk to join our team. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and processing customer applications. You will also monitor customer accounts and take necessary action. This position is located in Reston and offers a short-term contract employment opportunity. Responsibilities:• Assist in onboarding new team members within the organization• Perform data entry tasks into Excel spreadsheets effectively• Respond to customer inquiries in a timely and detail-oriented manner• Process customer applications with accuracy and efficiency• Handle confidential information with appropriate discretion• Use Microsoft Excel and Word to maintain and update customer records• Monitor customer accounts and initiate necessary action• Ensure accurate customer credit records are maintained• Deliver excellent customer service at all times• Use typing and 10 Key Skills for efficient data entry

Medical Payment Poster Specialist We are offering a contract for a permanent employment opportunity for a Payment Poster Specialist in Linthicum, Maryland, United States. This role operates within the Healthcare, Hospitals, and Social Assistance industry and involves the accurate processing of payments from insurance companies and patients, reconciling accounts, and ensuring precise accounts receivable reporting. Responsibilities:• Ensuring the accurate and efficient processing and posting of payments, adjustments, and denials from insurance carriers and patients.• Applying payments to patient accounts, ensuring correct amounts and adjustments are being made.• Maintaining precise billing records and tracking payment deposits.• Handling both electronic and manual payments methodically.• Reading and interpreting EOBs from various insurance payers and analyzing information including copays, deductibles, coinsurance, and contractual adjustments.• Identifying and addressing any discrepancies in payment.• Communicating with management to resolve any issues related to payment.• Following up on outstanding balances and underpayments.• Scanning and filing EOBs meticulously.

Accounts Payable Accountant We are in search of an Accounts Payable Accountant to join our team in Washington, District of Columbia. The role primarily involves managing accounts payable, processing customer applications, and maintaining accurate records. This role is crucial to our operations in the industry. Responsibilities: • Oversee and manage accounts payable efficiently• Process customer credit applications with precision and speed• Maintain accurate customer credit records • Leverage Microsoft Excel for invoice processing and account reconciliation• Monitor customer accounts and take necessary actions• Handle invoice processing, including coding invoices• Carry out check runs in a timely and accurate manner• Resolve customer inquiries promptly and professionally • Ensure all account records are up to date and accurate• Collaborate with other team members to ensure smooth operations. All interested candidates in this Accounts Payable Specialist opportunity and other full-time opportunities in Accounting Operations please send your resume to Justin Decker via LinkedIn.

Accounting Specialist We are offering a contract for a permanent employment opportunity for an Accounting Specialist in the Non-profit space where experience with direct services payments translates well. The successful candidate will perform a variety of accounting and bookkeeping/AP tasks, with a focus on managing client funds. Responsibilities:• Carry out daily processes and controls accurately and on time to ensure compliance with company policies• Receive and process client fund requests, prepare checks, and batch them for distribution to clients• Reconcile received receipts against the checks processed and address any delinquent receipts• Ensure all client bills/invoices are paid within the payment term and checks are mailed within 24 hours of the issue date• Generate pre-designed reports on a daily, weekly, biweekly, and monthly basis for various departments to ensure company compliance• Monitor all SSDI/SSI funding on a monthly basis to ensure all benefits are up to date• Complete Representative Payee reports filed with Social Security and all other Social Security reports in a timely manner• Facilitate the compilation of all required documents to be submitted to the State and Social Security for redetermination within specified time-frames• Maintain comprehensive client files including all documentation relating to client funding• Reconcile client funds cash account• Calculate various fees and make bank deposits and record account entries• Update relevant parties of outstanding receipts for fund requests• Invoice Non- Rep Payee for expenses incurred for them by the organization• Attend client team meetings when client fund issues are involved• Monitor waiver eligibility and complete waiver redetermination• Review all MA claims denials and follow up with Clinical Director• Assist the Controller with analysis and projects as directed, and proactively identify and communicate issues to the Controller.

Payroll Specialist We are in search of a Payroll Specialist to join our team in Baltimore, Maryland. As a Payroll Specialist, you will be managing a high volume of transactions and serving as the expert for various employment classifications. You will be responsible for understanding the implications of payroll processes. Responsibilities:• Accurately and efficiently process payroll for new hires and changes.• Provide customer service and troubleshooting, offering training on complex transactions and system support for departmental issues related to these transactions.• Identify and propose solutions for business process improvement and campus communications to ensure smooth payroll operations.• Assist with employment verifications.• Handle payroll-related tasks as assigned, such as check cancellations, overpayments, stop payments, and voided checks.• Run queries to identify check address issues and collaborate with employees/departments to resolve these issues and support live check distribution/mailing procedure.• Review and communicate errors and rejections.

Financial Analyst/Manager Our client, a prestigious and growing law firm, is searching for their new Financial Analyst. This newly created and highly visible role will support their CFO, work with the entire finance & accounting team and have true exposure to firm leadership. In this role, you will be responsible for coordinating the preparation, development, and maintenance of the annual budget and periodic forecasts. You will also work to identify and research variances to forecast, budget, and prior-year expenses, as well as prepare cash flow projections. This role is an exciting opportunity to apply your skills in financial analysis, budgeting and forecasting, and general ledger management, among others. Responsibilities:• Coordinate the preparation, development, and maintenance of the annual budget and periodic forecasts• Identify and research variances to forecast, budget, and prior-year expenses on a monthly, quarterly, and annual basis• Articulate explanations to budget variances and proactively identify action items and opportunities for improvement• Prepare cash flow projections on a monthly, quarterly, and annual basis and assist with year-end cash flow planning• Prepare ad-hoc and periodic statistical and metrics reports and develop expert knowledge of the firm’s business intelligence solution to extract financial data upon request• Develop and maintain financial models as requested• Prepare and/or review adjusting journal entries and work with accounting staff, and budget holders, on resolving GL coding issues• Develop and prepare worksheets to evaluate billing rate increases• Maintain Financial Dashboard and make updates when required, interface with subject matter consultants• Participate in the development and implementation of relevant accounting software and internal reporting enhancement Our client offers medical benefits as part of their overall compensation package Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.

NERC-CIP Subject Matter Expert The NERC-CIP Program Subject Matter Expert is a NERC-CIP compliance expert who manages, implements, and administers the development and implementation of the NERC-CIP Program and ensures customers remain in compliance with NERC reliability standards relating to the Generator Owner, Generator Operator, and Transmission Owner functions. The individual in this position will have a cybersecurity technical background and will assist and advise customers’ CIP subject matter experts administering, tracking, overseeing, reviewing, updating, documenting and performing CIP activities. Maintain a current working knowledge of regulatory standards and how they apply to customers’ operations. The NERC-CIP SME will use customer owned applications to analyze, track, and schedule activities. Key Areas of Accountability · Assist and advise the customer to ensure a successful NERC-CIP compliance program. · Prepare regular updates on NERC-CIP compliance progress. · Assist with CIP process workflow processes and support facility staff and CIP SMEs in executing required tasks, providing approval to these activities as required, and verifying tasks are completed within established timelines, including but not limited to change control, security patch review and update and/or mitigation, incident response, vulnerability assessments, and CIP-required training and awareness activities. · Develop and implement effective processes for identifying, securing, and maintaining compliance-related documentation and evidence as required. · Demonstrate in-depth understanding of the NERC-CIP Standards and communicate requirements in a clear, concise manner to the Subject Matter Experts (SME) and customer staff. · Perform periodic internal compliance assessments and spot checks on applicable Standards. · Track findings of CIP-related activities and develop implementation strategies to mitigate identified issues. · Assess industrial control systems typically used in power generation for vulnerabilities and security risk. · Maintain working knowledge of the cyber security capabilities of operating systems, networking devices, control systems, and vendor offerings. · Develop and maintain the required CIP policies & procedures as required to ensure customers are compliant with all applicable NERC-CIP standards

Aruba Network Engineer JOB SUMMARYWe are seeking an experienced Aruba Network Engineer to support our client using Aruba core and access switches. The role requires deep expertise in Aruba networking (including ClearPass, wireless controllers, switches) and working knowledge of Granite SDWAN and Zscaler. This position involves designing and implementing a 100% wireless solution for designated floors, managing interoperability with Cisco equipment, and adhering to security and compliance requirements. KEY RESPONSIBILITIES• Aruba 6400/6300 Implementation & Migration– Phase 1: Deploy and configure Aruba 6400 core switches (VSX, VLAN routing, trunk links to Cisco Nexus 7Ks).– Phase 2: Implement Aruba 6300M switches for a 100% wireless environment on testing floors, then scale to all floors.• Configure VLANs, default routes to Granite SDWAN, and Active-Gateway (VSX) for redundancy and routing between VLANs.• Ensure compatibility and interoperability with existing Cisco Nexus 7Ks, verifying routing and transit VLAN functionality. REQUIRED SKILLS & COMPETENCIES<ul><li>Border Gateway Protocol (BGP) – Configuring and optimizing internet routing.</li><li>Firewalls – Controlling and securing traffic across network boundaries; advanced rule management.</li><li>Load Balancers – Managing network traffic distribution for reliability and performance.</li><li>Network Administration – Provisioning, monitoring, and troubleshooting network devices and services.</li><li>Network Architecture – Designing, connecting, and implementing services and systems to achieve organizational goals.</li><li>Network Engineering – Building and maintaining complex networks to ensure performance, security, and scalability.</li><li>Network Management – Overseeing network infrastructure to maintain high availability and optimal use of resources.</li><li>Network Security – Ensuring confidentiality, integrity, and availability of data with tools like NAC, IPS, and firewalls.</li><li>Networking Hardware – Configuring and maintaining routers, switches, access points, and other hardware.</li><li>Routing and Switching – Implementing advanced LAN/WAN routing and switching protocols (e.g., OSPF, EIGRP, STP).</li><li>Routing Protocols – Managing protocols that determine the paths data follows (BGP, OSPF, etc.).</li><li>Troubleshooting – Diagnosing and resolving complex issues in a multi-vendor, multi-technology environment.</li></ul>

Paralegal Position: Litigation ParalegalLocation: Vienna, VAWork Setting: In Office Responsibilities:• Assist in drafting of initial pleadings, including discovery, briefs, memos and findings offacts, etc.• Support attorneys in significant litigation and/or other trial-related matters, to includeassistance with trial research, preparation, and presentation; prepare affidavits, gather andorganize evidence and other information, and draft position statements or briefs for suchproceedings.• Establish, organize and maintain pleading boards, attorney trial notebooks, expert witnessnotebooks, document indexes and lists. Devise file organization scheme and supervise filemaintenance, prepare privilege logs. Prepare exhibits and schedules.• Preparation of areas of inquiry or questions for attorneys to use during depositions andtrial.• Perform assigned legal research tasks using all available resources including libraries andcomputer data systems.• Assist with investigations- both documentary and witness interviews.• Manage document productions, prepare exhibits and coordinate demonstrative evidencefor hearings and trials, cite check and finalize briefs.• Summarize depositions, transcripts and records. Prepare case summaries, chronologies,correspondence and memoranda• Design computer adaption for documents and deposition testimony including key wordindex for ease of retrieval;• Attend and contribute to organization and strategy meetings;• Act as the sounding board, the right hand, the confidant of the attorney with whom theyare working so as to glean a good understanding of the facts, issues, problems and directionto be pursued in order to reach the ultimate goal set;• When appropriate, act as liaison between attorney and client so as to better cement clientconfidence. Requirements:-The Litigation Paralegal must have a minimum of 5 to 7 years of experience. -Experience within a law firm environment strongly preferred.-The Paralegal should also be able to effectively utilize digital litigation support and electronic document production applications.-Strong knowledge of Compulaw, Lotus Notes, Lexis, Westlaw and Adobe platforms.-Possess a thorough knowledge of state and federal court rules, litigation procedures and discovery processes (including electronic discovery). For immediate and confidential consideration, please submit resumes directly to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].

Adobe Journey Optimizer (AJO) Develope Robert Half is currently seeking a skilled Adobe Journey Optimizer (AJO) Developer to join our client's team and drive the strategic maturity of our client's engagement initiatives. In this role you will be responsible for configuring, optimizing and managing personalized customer journeys across multiple channels, ensuring a seamless and impactful user experience. Key Responsibilities:<ul><li>Configure and optimize customer engagement channels (email, SMS, direct mail, and more) within Adobe Journey Optimizer.</li><li>Set up and manage export layouts for data processing and delivery.</li><li>Oversee AJO Backfeed table management to maintain data accuracy and consistency.</li><li>Assemble and execute customer journeys by integrating content, audience segmentation, and triggers.</li><li>Implement personalization strategies to enhance customer experiences.</li><li>Define and configure the overall journey structure, including workflows and automation.</li><li>Manage and optimize execution cadence to align with business goals and customer touchpoints.</li></ul>

Corporate Associate We are in search of an Attorney/Lawyer to join our team in BALTIMORE, Maryland. The successful candidate will be involved in a range of tasks including legal representation for homebuilders and developers, document preparation and filing, contract review, and legal research. This is a hybrid opportunity for an established firm and a highly collaborative team! 2+ years of experience required to be considered. Responsibilities:• Act as a legal representative for homebuilders and developers, specifically regarding homeowner, condominium, and community associations.• Handle the preparation, recording, and filing of organizational documents including Declarations, Bylaws, Articles of Incorporation, Rules and Regulations, and more.• Conduct thorough reviews of existing homeowner, condominium, and community association documents, and prepare recommendations for beneficial modifications.• Review and analyze contract provisions related to homeowner, condominium, and community associations.• Draft, finalize, and distribute retail sales disclosure packages and addenda, including those required by the HOA or Condominium Acts.• Maintain up-to-date knowledge of statutes affecting homeowner, condominium, and community associations, perform legal research as needed, and advise clients on related issues.• Prepare, record, and analyze declarations pertaining to deferred water and sewer charges or front foot benefit charges.• Demonstrate strong writing skills, including the ability to draft contracts and legal documents in a clear and concise manner.• Exhibit strong organizational skills necessary for tracking and maintaining multiple ongoing tasks for various projects.• Utilize strong interpersonal skills to communicate with a diverse group of clients, attorneys, and staff and provide information with ordinary courtesy and tact.

Communications Project Manager We are offering a contract to permanent employment opportunity for a Communications Project Manager in our IT Services division. As a Communications Project Manager, you will play a key role in coordinating with senior executives, managing projects, and ensuring effective communication strategies. Responsibilities • Handle customer inquiries and processing applications. • Organize meetings with staff and stakeholders in alignment with our organization's goals. • Monitor customer accounts and take necessary actions. • Maintain accurate records of customer credit. • Collaborate with communication specialists for messaging consistency. • Serve as a liaison between leadership and internal and external stakeholders. • Assist in identifying and elevating key initiatives. • Support the implementation and communication of key programs. • Maintain comprehensive records for each project. • Monitor the status of major executive initiatives. • Proactively identify and escalate project risks. • Attend project meetings, document key takeaways, action items, and decisions.

General Clerk III We are providing a short term contract employment opportunity in BALTIMORE, Maryland, for a General Clerk III. This role lies at the intersection of Administrative Assistance and Customer Service in the industry. You will play a key role in our Liens department, providing essential office support and ensuring the smooth running of our operations. Responsibilities: • Prioritize and organize files to ensure efficient retrieval and usage • Deliver high-quality customer service by addressing and resolving customer inquiries • Manage shipping functions to ensure timely dispatch and receipt of documents • Accurately process data entries to maintain up-to-date records • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to carry out various administrative tasks • Schedule appointments and coordinate meetings to optimize workflow • Scan documents and records for digital storage and easy access • Assist with other administrative tasks as needed to support the team.