27 results for Help Desk Support Manager in Youngstown, OH

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in the manufacturing industry, located in New Castle, Pennsylvania, United States. This role requires the individual to provide onsite support for a Windows 11 upgrade. Responsibilities: • Provide technical support for the Windows 11 upgrade project • Troubleshoot and resolve issues related to computer hardware and Windows operating systems • Utilize Active Directory for user and access management • Implement configuration management to ensure system stability and performance • Assist in the maintenance and support of Microsoft Windows 10 • Act as the first point of contact for all desktop support-related queries and issues.

Desktop Support Analyst We are in search of a Desktop Support Analyst for our manufacturing operations located in Ravenna, Ohio. In this role, you will be at the forefront of the latest technologies, working with a variety of systems and software. Your primary responsibilities will revolve around providing technical support to our team, managing computer hardware, and ensuring all systems are running smoothly and efficiently. Responsibilities: • Provide comprehensive support for Android Development efforts within the company • Manage and troubleshoot issues related to Cisco Technologies • Oversee the use and functionality of Citrix Technologies across the organization • Maintain and repair computer hardware as needed • Work with Dell Technologies to ensure optimal performance • Manage user access and security through Active Directory • Support configuration and troubleshooting of Apple Devices • Implement and maintain Backup Technologies to ensure data safety • Handle tasks related to Configuration Management to ensure system stability and efficiency.

Help Desk Tier 1 We are offering an exciting opportunity for a IT Field Tech role in Columbus, OH. As a key member of our team, you will be the first point of contact for customer inquiries and support requests, as well as maintaining accurate records of customer interactions. The primary industries you will be working in include Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Serve as the first point of contact for customers seeking technical assistance over the phone or email.• Determine the best solution based on the issue and details provided by customers.• Walk the customer through the problem-solving process.• Direct unresolved issues to the next level of support personnel.• Provide accurate information on IT products or services.• Record events and problems and their resolution in logs.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal teams.• Identify and suggest possible improvements on procedures.

NOC Technician We are offering an exciting opportunity for a NOC Technician in MENTOR, Ohio. You will be part of our team, focusing on supporting network operations, managing client systems, and collaborating on various projects. Your role will be instrumental in maintaining client satisfaction and improving our internal processes. Responsibilities: • Receive and address support calls, aiming to resolve issues remotely or on-site. • Maintain client jobs in the billing system and liaise with senior support staff for escalations or audits. • Implement remote updates and patches for client servers, Microsoft products, backup and antivirus systems, and client management systems. • Contribute to the design, development, implementation, deployment, and maintenance of client networks/systems. • Develop and improve internal monitoring and client network/system deployment policies and procedures. • Assist senior support staff with in-house or client projects as required.

Operational Support Specialist We are providing a long-term contract employment opportunity for an Operational Support Specialist in AKRON, Ohio. This role is integral to our team, where you will be tasked with a variety of responsibilities including processing customer applications, maintaining customer records, and resolving customer inquiries, all within the industry. Responsibilities<ul><li>Timekeeping Management: Accurately oversee and manage the timekeeping process for a team of employees using Paylocity to ensure compliance and efficiency.</li><li>Procurement and Supply Chain Coordination: Handle supply procurement for a chemical laboratory, including processing order requests, logging them into the system, placing orders, and verifying the receipt of goods.</li><li>Financial Administrative Support: Conduct entry-level finance tasks such as tracking invoices against purchase orders, reconciling monthly actuals with forecasts, and collaborating with the finance department for improved accuracy.</li><li>General Administrative Assistance: Provide broad administrative support by managing tasks such as expense report processing, coordinating visitor travel arrangements, booking conference rooms, and handling food orders for meetings or events.</li><li>Variance Tracking and Analysis: Contribute to identifying, analyzing, and resolving variances across various operational and financial processes.</li><li>Customer Credit Management: Process, maintain, and ensure the accuracy of customer credit applications and records to foster reliability and trust.</li><li>Skills and Tools Utilization: Employ expertise in account reconciliation, accounts payable (AP), accounts receivable (AR), billing, data entry, invoice processing, and software platforms such as Microsoft Excel, Oracle, QuickBooks, SAP, and Paylocity to execute responsibilities effectively.</li></ul>This role requires someone who thrives in a dynamic environment, demonstrates meticulous attention to detail, leverages technology to streamline processes, and has a proactive mindset in solving operational challenges.

Customer Service Representative We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.

Technical Recruiting Assistant We are currently seeking a Technical Recruiting Assistant to join our dynamic team. This role focuses on identifying, attracting, and placing skilled technical professionals in roles where they can thrive. Candidates must be results-driven, thrive in a fast-paced environment, and excel in relationship-building through extensive outbound calls to both candidates and clients. Key Responsibilities:<ul><li>Candidate Sourcing & Screening: Utilize various sourcing methods to identify technical professionals, including job boards, networking, referrals, and direct outreach. Assess candidate skills, background, and job preferences through detailed conversations over the phone.</li><li>Heavy Outbound Calls: Conduct a high volume of outbound calls daily to establish contact with potential candidates and build robust talent pipelines</li><li>Client Collaboration: Partner with hiring managers to understand technical hiring needs, job requirements, and company culture, ensuring alignment between candidate profiles and client expectations </li><li>Database Management: Maintain accurate and detailed records in Salesforce.com of candidate interactions, progress, and placements to support recruitment efforts efficiently </li><li>Interview Coordination: Arrange candidate interviews with clients, prepping candidates to ensure successful interactions, ultimately leading to successful send outs </li><li>Networking: Build long-lasting relationships with technical professionals for future opportunities, leveraging industry knowledge to connect effectively with passive candidates.</li><li>Market Expertise: Stay up to date on industry trends and technical roles to provide expert insights to clients and candidates.</li></ul>

D365 Project Manager We are offering a permanent employment opportunity for a D365 Project Manager in MIDDLEFIELD, Ohio. As a D365 Project Manager, your key role will be to lead the entire implementation process of Microsoft Dynamics 365, ensuring it aligns with the business objectives, timelines, and budgets. This role demands in-depth knowledge of Dynamics 365 modules, such as Finance & Operations, Customer Engagement, and Supply Chain Management, and strong project management skills. Responsibilities: • Oversee the entire lifecycle of Microsoft Dynamics 365 implementations, right from discovery and requirements gathering to deployment and post-go-live support. • Construct and manage comprehensive project plans, timelines, resource allocations, and budgets. • Facilitate collaboration among business stakeholders, technical teams, and vendors to ensure smooth integration and adoption. • Proactively identify and manage risks, issues, and dependencies to prevent potential project obstacles. • Spearhead change management initiatives and ensure user adoption through training, documentation, and ongoing support. • Conduct routine status meetings, provide project updates, and handle executive reporting. • Uphold compliance with best practices, governance, and security standards. • Spot opportunities for process enhancements and optimize system functionality.

Sales Support We are offering a contract to hire employment opportunity for a dedicated, detail-oriented Sales Support individual in North Canton, Ohio. In this role, you will be an integral part of our team, handling various tasks such as receiving and making calls, managing orders, participating in meetings, and ensuring efficient email correspondence. Responsibilities: • Handle inbound calls, providing exceptional customer service to address inquiries and concerns.• Make outbound follow-up calls as necessary to maintain customer satisfaction and service quality.• Manage order entry with precision, ensuring all details are accurately inputted into our system.• Attend meetings, contributing valuable input and staying abreast of all relevant information.• Monitor the delivery status of orders, keeping customers informed and resolving any issues promptly.• Ensure effective email correspondence, responding promptly to all customer communications.• Utilize CRM software to maintain accurate customer records and facilitate efficient processes.• Return calls in a timely manner, demonstrating our commitment to excellent customer service.

Windows Client Engineer Job Description: We are seeking a Windows Client Engineer to join our Global Information Systems group in Pittsburgh, PA. The Windows Client Engineer will play a key role in managing and supporting Windows Client Technologies, focusing on SCCM and Intune management, and contributing to the transition to Windows 11.Key Responsibilities:<ul><li>Manage and support Windows Client Technologies, including deployment, maintenance, and troubleshooting.</li><li>Utilize Microsoft SCCM and Intune for software deployment and client device management.</li><li>Assist in the upgrade and transition to Windows 11.</li><li>Efficiently manage and resolve escalated support tickets.</li></ul>Basic Qualifications:<ul><li>High school diploma or equivalent.</li><li>Proficiency in Microsoft Windows 10/11.</li><li>Experience with Microsoft SCCM and Microsoft Intune.</li><li>Knowledge of Microsoft Office 365.</li><li>Proficient in PowerShell Scripting.</li><li>Familiarity with Application Packaging Technologies.</li><li>Experience with PatchMyPC.</li><li>Ability to manage iOS and Android devices.</li><li>Must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.</li></ul>

Senior Financial Accountant We are searching for a detail-oriented and highly analytical Senior Financial Accountant to join our growing financial team. The Senior Financial Accountant's responsibilities include maintaining financial records and reports, performing account reconciliations, assisting with budget and close processes, conducting internal audits, and maintaining accounts payable documentation. Responsibilities: Analyze financial data to ensure its accuracy. Manage and oversee general ledger accounting functions. Collaborate with the financial department and senior management to prepare budgets and financial reports. Monitor, track, and resolve accounting discrepancies. Process debits, credits, and total accounts on computer spreadsheets and databases, using specialized accounting software. Compliance with federal, state, and company policies, procedures, and regulations. Provide accounting support to management when required. Collaborate with financial auditors to ensure successful audit results and compliance. Prepare financial statements such as balance sheets, income statements, and cash flow statements. Assist in optimizing accounting procedures for efficiency and reliability

Cost and Inventory Analyst We are in the process of recruiting a Cost and Inventory Analyst to join our team in the manufacturing industry based in YOUNGSTOWN, Ohio, United States. The role of a Cost and Inventory Analyst involves maintaining accurate cost and inventory data, conducting cost analysis, and supporting strategic business decisions. Responsibilities:· Planning, Studying, and collecting data to determine costs of business activity such as raw material purchases, assembly costs and intercompany transfers· Analyzing changes in product design, raw materials, manufacturing methods or services provided, to determine effects on cost· Lead the monthly financial inventory closing - journal entries, variance analyses, account reconciliations, etc.· Manage inventory levels, perform inventory audit checks, cycle counts and related inventory adjustments reporting.· Review, investigate and explain purchasing variances on a routine basis· Prepare audit reports and analysis for external auditors on inventories· Monitor excess and obsolete inventories and non-conforming materials· Process tracking of material flow in and out of facilities· Providing management with reports specifying and comparing factors affecting prices and profitability of products or services· Maintaining Cost and Inventory Accounting System and its integrity· Daily, weekly batch processing and monthly period end close· Conducts physical inventory counts and responsible for final valuation. Monitors cycle count program and investigates variances· Review average costs and actual costs for inaccuracies· Analyze and report profit margins and volume mix analysis· Responsible for Balance Sheet inventory accounts· Identify and recommend cost-effective solutions· Reviews cost estimates of existing, new, and proposed products as developed by our commercial team to validate appropriate pricing and profitability.· Performs in-depth analysis on monthly variances and prepare bridges to budget, forecast and/or prior year· Prepare balance sheet budgets and forecasts for inventory· Support Accounting and Operations as requested

Executive Assistant Strong experience as an Executive Assistant? We have a client seeking a direct hire EA to support a high level executive. This role requires EA experience and strong writing skills. Please review the responsibilities below: Responsibilities:Heavy calendar managementCorrespondence<ul><li>Draft new correspondence</li><li>Interaction with board and officers group</li></ul>Administrative requirements for meeting<ul><li>Setting schedules/sending meeting notices/material preparation/powerpoints/etc</li></ul>Condolence lettersManage email inboxTravel managementExpense reportingRegistering for conferences& More

Staff Accountant There is an opportunity for a full-time Staff Accountant with a terrific company. Candidates looking for strong compensation, excellent benefits, and career advancement should consider this position. Are you an ambitious, detail-oriented Staff Accountant? You could join a thriving, fast-paced company that recognizes talent and effort, through Robert Half. This position is a challenging, multi-faceted opportunity to work for a company that recognizes and rewards hard work. This position is for candidates with the ability to prepare journal entries, monthly and year-end closings, bank reconciliation, fixed asset maintenance, and general ledger reconciliation and be responsible for many aspects of internal reporting during the monthly close. This role is a great opportunity for someone who wants to participate in compliance, interact with our external auditors for quarterly reviews and annual audits, and review schedules reporting processes. To be preferred for this position, you will need to have a complex understanding Financial Statements, Cash Flow projections, and Budgets. What you get to do every day - Arrange schedules for capital lease and monthly payments - Conduct month end close and compose journal entries with minimal supervision - Support the month end, quarter end and year end closing process, which includes monthly financial close workbook preparation - Ad-hoc reporting and special projects, as requested - Maintain fixed asset ledgers, depreciation, and reconciliation - Manage intercompany billings, transactions, and reconciliation - In-depth experience with month end balance sheet account reconciliations - Analyze and coordinate a variety of financial data, and report it in a useful and understandable manner - Contribute to the implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP - Prepare monthly balance sheet and income statement analyses for management reporting - Periodically maintain and reconcile journal entries - Take part in various department-wide initiatives - Prepare journal entries and account reconciliations which include, but are not limited to, cash, prepaid expenses, and payroll

Payroll Lead We are offering an exciting opportunity for a Payroll Lead in Cranberry Township, Pennsylvania. As a Payroll Lead, you will be playing a pivotal role in processing client payrolls, maintaining accurate records, and providing client support. You will also be responsible for handling new client implementations and providing assistance to the sales staff. Responsibilities: • Handle the processing of client payrolls, ensuring accuracy and efficiency. • Ensure all payroll information is obtained from clients through various communication channels including phone, fax, and email. • Review and verify all payroll totals before submission, ensuring all data is accurate. • Prepare payrolls for delivery via mail, quick courier, or FedEx as needed. • Maintain and archive payroll reports, client invoices, and BPO invoices. • Prepare and provide ad hoc reports to clients for audits or other requirements. • Assist clients with Employee Self Service, Secureview, Payentry, and ClockEntry, providing continuous support as needed. • Handle new client implementations, ensuring tax account codes, account numbers, rates, and deposit frequencies are obtained and verified. • Set up and enter new employee information and direct deposit details. • Conduct training for Secureview, ESS, ClockEntry, and Payentry to clients. • Provide support to the sales staff, conducting Payentry/ClockEntry demos for prospects, and assisting with client follow-ups. • Ensure all quarter-end/year-end reports are available to clients and hard copies are sent to those who are not using Secureview. • Ensure lost client W2s have been processed.

Senior Accountant We have a new opportunity for a Senior Accountant to join a team in GREENVILLE, Pennsylvania. The role involves significant responsibility for key accounting duties, including financial reporting, overseeing accounts payable and receivable, and ensuring regulatory compliance. You will also take on the role of the Controller in their absence to ensure seamless financial operations. Responsibilities:<ul><li>Financial Reporting & General Ledger Management</li><li>Accounts Payable & Accounts Receivable Oversight</li><li>Payroll & Compensation Accounting</li><li>Budgeting, Forecasting, and Analysis</li><li>Internal Controls & Compliance</li><li>Process Improvement & System Integration</li><li>Cross-Functional Support & Backup Coverage</li></ul>

Executive Project Assistant We are offering a long-term contract employment opportunity for an Executive Project Assistant in the manufacturing industry, based in Beachwood, Ohio, United States. In this role, you will provide crucial administrative support, manage intricate scheduling and project coordination, and assist with regulatory compliance documentation. Responsibilities: • Efficiently manage complex calendars, schedule meetings, and coordinate special projects • Provide high-level administrative support to executives within a high-visibility area of the organization • Assist with project-related administrative tasks as directed by the executive team • Maintain professionalism and confidentiality in a fast-paced, high-profile setting, serving as an extension of the executive team • Support organizational initiatives in the area of government regulatory compliance • Use various software systems such as ADP - Financial Services, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, About Time for different administrative tasks • Facilitate communication through conference calls and correspondence.

ERP Project Manager We are in search of an ERP Project Manager to join our team in the manufacturing industry located in MENTOR, Ohio. This role will focus on managing and coordinating project activities, ensuring effective communication within the project team, and overseeing the development and execution of a training plan for ERP. Responsibilities • Coordinate and manage the overall work effort of the project team, prioritizing successful completion of each phase. • Develop and maintain a project schedule and work plan that accounts for key decision points, activities, dependent activities, and necessary resources. • Oversee the development and rollout of a comprehensive training plan to support ERP training. • Facilitate effective communication within the project team and the business, providing regular project updates. • Identify how decisions made within individual functional areas will affect other areas and the overall project timeline. • Ensure accurate documentation and strong organizational communication. • Leverage project management tools, methodologies, and best practices to ensure project success. • Process and manage customer credit applications with accuracy and efficiency. • Maintain precise customer credit records. • Monitor customer accounts and take appropriate action when necessary.

Project Cost Controller We are seeking a Project Cost Controller based in Moon Township, Pennsylvania. In this role, you will manage all financial aspects of our projects, including budgeting, billing, forecasting, and financial reporting. You will work closely with project managers to ensure projects are completed within budget and comply with financial policies and procedures. This position offers a long-term contract employment opportunity. Responsibilities: • Utilize Deltek Vision ERP software for project setup and maintenance, ensuring accurate data entry and reporting. • Develop and maintain project budgets in collaboration with Project Managers. • Monitor project costs regularly, aligning all expenses with the approved budgets. • Prepare comprehensive project cost reports and financial forecasts. • Ensure timely and accurate billing and invoicing, adhering to contract terms and internal policies. • Conduct regular project financial reviews with project managers, maintaining accurate tracking and reporting. • Communicate financial status and potential issues to project managers and senior management. • Provide financial guidance and support to project teams, liaising with clients regarding project billing, payment status, and financial matters. • Support internal and external audit processes related to project financials, ensuring adherence to contractual and regulatory requirements, as well as internal controls. • Assist in the preparation of reports for audits, ensuring accurate and timely documentation for review.

Controller We are offering an exciting opportunity in the finance industry for a Controller based in Chagrin Falls, Ohio. This role is key to our operations, overseeing crucial accounting processes and collaborating with diverse teams to ensure effective financial management. Responsibilities: • Oversee and manage the processes of accounts payable and accounts receivable, ensuring timely invoice processing and payment management. • Contribute to the creation of financial reports, such as balance sheets, income statements, and cash flow statements, while adhering to accounting standards and regulations. • Perform bank reconciliations, comparing bank statements with general ledger accounts, identifying discrepancies, creating journal entries, and resolving any outstanding issues. • Collaborate with cross-departmental teams to analyze financial data, identify trends, and provide insights that will aid in strategic decision-making. • Support month-end and year-end closing processes, including reconciliations and accruals, to ensure accurate financial reporting. • Monitor bank transactions and ensure they are accurately recorded in the accounting system, making necessary adjustments and corrections as needed. • Manage and maintain our ERP system, ensuring accurate and up-to-date financial data entry and retrieval. • Assist in budgeting and forecasting activities, providing input and analysis to aid in strategic planning and cost management. • Communicate directly with customers and vendors to manage collections and handle accounts payable and agings. • Facilitate smooth running of finance operations through effective internal and external communication.

Data Analyst We are offering a contract to hire employment opportunity for a Data Analyst in Leetsdale, Pennsylvania. The job function entails evaluating sales data, detecting trends, and identifying potential deficiencies. The role is within the analytics industry and will require on-site presence. Candidate will support and manage the daily operations of the company’s loyalty and rewards program. This position requires a detail-oriented individual with strong Excel skills who can calculate program data, maintain accurate tracking, and address user issues efficiently. The role also includes generating routine and ad hoc sales reports, acting as a liaison between departments, and contributing to the overall improvement of the member experience and program effectiveness. Key Job Responsibilities:<ul><li>Develop and maintain spreadsheets and databases by compiling monthly and quarterly data from various internal and external sources.</li><li>Monitor and manage the daily operations of the rewards/loyalty program.</li><li>Maintain accurate member records and point balances using internal systems or Excel tools.</li><li>Troubleshoot and resolve member issues, including missing points, redemption errors, or enrollment problems.</li><li>Analyze program performance metrics and generate regular reports using Excel (e.g., pivot tables, formulas, VLOOKUP).</li><li>Communicate effectively with internal departments (Management, Regional Sales) as well as external stakeholders (Customers, Distributors, and Suppliers) regarding various requests, project status, and deadlines.</li><li>Assist in the development and documentation of program policies, FAQs, and operational workflows.</li><li>Collaborate with marketing, customer service, and product teams to execute promotional campaigns and seasonal rewards.</li><li>Support platform updates, data migrations, or new feature rollouts.</li><li>Provide insights and recommendations to enhance customer engagement and improve program effectiveness.</li><li>Prepare and deliver routine and ad hoc sales reports in a timely manner.</li><li>Perform other duties as assigned or requested.</li></ul>

Internal Auditor We are currently offering an exciting opportunity based in Butler, Pennsylvania, for the role of an Internal Auditor in the financial industry. In this role, you'll be a key player in enhancing our operating systems, evaluating internal control systems, and performing financial audit procedures. You'll also be expected to communicate findings and prepare audit reports, as well as maintain accurate records and documentation. Responsibilities: • Enhancing the operating systems through effective audit procedures• Conducting comprehensive evaluations of our internal control systems, including risk assessment, policies, and procedures• Carrying out financial audit procedures on the credit union's records and communicating findings and recommendations• Preparing and presenting various reports such as Monthly Audit Summary, Quarterly Report for Supervisory Committee, and Risk Assessment and Audit Plan• Providing accurate assessments of business risks, financial statements, internal controls, and compliance with policies, regulations, and laws• Facilitating resolutions by preparing audit reports that identify areas of concern and provide recommendations• Implementing, maintaining, and recommending improvements in our fraud detection program to achieve an effective and compliant financial institution operation• Ensuring adherence to policies and procedures of the Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Asset Control• Maintaining accurate files and supporting documentation for audits and other assignments• Providing detail-oriented service, and support to all members and associates while seeking continuing education opportunities to stay informed of the regulatory environment.

Assistant Controller We are on the lookout for an experienced Assistant Controller to be a part of our team in the construction industry, located in New Castle, Pennsylvania. In this role, you will be instrumental in supporting the financial management, reporting, and operational processes of our team. You will be leveraging Viewpoint software to optimize accounting and construction-specific workflows and will report directly to the Controller. Responsibilities • Support the creation of accurate financial statements and related reports, adhering to company policies and GAAP. • Manage daily accounting operations, including accounts payable, accounts receivable, general ledger, payroll, and job costing, using Viewpoint software. • Reconcile financial transactions, including bank and credit card accounts, and ensure accurate documentation within Viewpoint. • Use Viewpoint to manage multi-phase project budgets, including job costing, revenue recognition, and expense allocations. • Participate in monthly, quarterly, and annual financial close processes, including journal entry preparation and account reconciliations. • Assist in managing cash flow and forecasting by analyzing project billing cycles, vendor payments, and additional revenue streams. • Collaborate with project managers to ensure budgets, estimates, and change orders are accurately reflected in financial records. • Prepare construction-related financial reports, including Work in Progress reports, variance analysis, and compliance documentation. • Assist with tax return filing, issuing 1099s to vendors, and adhering to local, state, and federal regulations specific to the construction industry. • Serve as a resource for project audits and liaise with external auditors and stakeholders during financial reviews. • Assist the Controller in identifying and implementing process improvements to optimize financial workflows and enhance reporting accuracy. • Stay updated on construction accounting trends and ensure the organization utilizes the full capabilities of Viewpoint software to maximize efficiency.

Data Scientist We are in the hunt for a proficient Data Scientist to be a part of our dynamic team. This role is based in Akron, Ohio, and will be a part of our thriving industry. The Data Scientist will play a pivotal role in harnessing data to drive strategic decisions and enhance educational outcomes. Responsibilities • Analyze datasets to pinpoint trends and patterns relating to student performance, attendance, and other educational metrics. • Develop predictive and interpretive models using statistical analysis to comprehend trends in school performance and student outcomes. • Design and implement visual representations of data insights to effectively communicate findings to stakeholders. • Provide quantitative support and market understanding to partners across the organization to promote data-informed decision-making. • Measure the success of educational initiatives through the monitoring and forecasting of key metrics. • Design and execute data collection systems and strategies to optimize statistical efficiency and data quality. • Collaborate with various teams, including marketing, finance, operations, and external partners to integrate data insights into overall educational strategies. • Utilize programming languages such as Python, R, or SQL for data analysis and model development. • Identify opportunities to enhance operations through data-driven insights and recommendations. • Generate detailed reports and dashboards that summarize data insights for senior management and other stakeholders.

Accounts Payable Specialist Join our finance and accounting team as an Accounts Payable Specialist, where you’ll play a pivotal role in ensuring the organization’s financial obligations are met accurately and promptly. This position is integral to processing and managing payments for goods and services, while also serving as an internal auditor to maintain accurate invoicing and adherence to accounting procedures. Key Responsibilities<ul><li>Efficiently process incoming invoices via mail, email, or internal delivery systems, securing necessary approvals within set timelines.</li><li>Perform purchase order (PO) matching for inventory invoices and appropriate coding for non-inventory invoices; accurately enter invoices into the financial system.</li><li>Maintain accurate and organized Accounts Payable reports, spreadsheets, and files, including electronic and physical records.</li><li>Prepare various payment methods, such as batch check runs, ACH transfers, wire transfers, and NACHA files, ensuring timely vendor payments.</li><li>Address vendor inquiries, reconcile vendor statements, and investigate discrepancies related to invoices or purchase orders.</li><li>Track and process employee expense reimbursements, including cell phone and mileage claims, in a timely manner.</li><li>Monitor critical vendors to ensure invoices are received and payments are issued without delay, proactively reaching out to vendors if necessary.</li><li>Track and manage pre-payments, ensuring proper application while avoiding duplicate payments.</li><li>Handle month-end close processes for the Accounts Payable module.</li><li>Support compliance by accurately maintaining files and documentation per company policies and accounting standards.</li><li>Prepare and maintain 1099 forms in compliance with tax regulations.</li><li>Assist with tax return processes, including payment, organization, and managing document signatures from the tax preparer.</li><li>Contribute to automation initiatives as part of the Accounts Payable automation team.</li><li>Undertake additional projects and duties as assigned.</li></ul>Qualifications<ul><li>Proven experience in an Accounts Payable, accounting, or finance role.</li><li>Strong understanding of accounting principles and practices, with attention to detail and accuracy.</li><li>Proficiency in financial systems and accounting software; experience with AP automation tools is preferred.</li><li>Familiarity with 1099 preparation, vendor management, and tax processes.</li><li>Effective communication, problem-solving, and organizational skills.</li><li>Ability to work both independently and as a collaborative member of the team.</li></ul>

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