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4 results for Product Support Specialist in Youngstown, OH

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We are offering a long term contract employment opportunity for a Desktop Support Analyst in the manufacturing industry, located in New Castle, Pennsylvania, United States. This role requires the individual to provide onsite support for a Windows 11 upgrade.

Responsibilities:
• Provide technical support for the Windows 11 upgrade project
• Troubleshoot and resolve issues related to computer hardware and Windows operating systems
• Utilize Active Directory for user and access management
• Implement configuration management to ensure system stability and performance
• Assist in the maintenance and support of Microsoft Windows 10
• Act as the first point of contact for all desktop support-related queries and issues.

• Proficiency in Computer Hardware, with the ability to diagnose and resolve hardware-related issues.

• Experience with Active Directory, including user account creation, group policy management, and troubleshooting.

• Knowledge of Configuration Management, with the ability to maintain and enhance system configurations according to established guidelines.

• Familiarity with Windows 11, including installation, troubleshooting, and user support.

• Expertise in Microsoft Windows 10, with the ability to provide comprehensive technical support to users.

• Prior experience in a Desktop Support role, with a focus on providing excellent customer service and resolving complex technical issues.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

4 results for Product Support Specialist in Youngstown, OH

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in the manufacturing industry, located in New Castle, Pennsylvania, United States. This role requires the individual to provide onsite support for a Windows 11 upgrade. Responsibilities: • Provide technical support for the Windows 11 upgrade project • Troubleshoot and resolve issues related to computer hardware and Windows operating systems • Utilize Active Directory for user and access management • Implement configuration management to ensure system stability and performance • Assist in the maintenance and support of Microsoft Windows 10 • Act as the first point of contact for all desktop support-related queries and issues.

Desktop Support Analyst We are in search of a Desktop Support Analyst for our manufacturing operations located in Ravenna, Ohio. In this role, you will be at the forefront of the latest technologies, working with a variety of systems and software. Your primary responsibilities will revolve around providing technical support to our team, managing computer hardware, and ensuring all systems are running smoothly and efficiently. Responsibilities: • Provide comprehensive support for Android Development efforts within the company • Manage and troubleshoot issues related to Cisco Technologies • Oversee the use and functionality of Citrix Technologies across the organization • Maintain and repair computer hardware as needed • Work with Dell Technologies to ensure optimal performance • Manage user access and security through Active Directory • Support configuration and troubleshooting of Apple Devices • Implement and maintain Backup Technologies to ensure data safety • Handle tasks related to Configuration Management to ensure system stability and efficiency.

Executive Assistant We are seeking a highly organized and professional part time Executive Assistant to support a busy executive in his business and personal life. The client works with nonprofits on the side. This is a contract to hire job opportunity. This is a part-time role, ideal for someone with strong communication skills and the ability to work independently. 10 hours/week (2 hours/day, Monday–Friday). Position is remote to Pittsburgh, PA and will need someone to meet with him at a centralized location to Wexford, PA. Pay depending on experience: $24+ Key Responsibilities:Manage and maintain the executive’s calendar, including scheduling and confirming appointments Draft, proofread, and manage written communications on behalf of the executive Handle email and phone correspondence professionally and promptly Coordinate and set up meetings and appointments, both virtual and in-person Communicate on behalf of the executive with internal teams and external partners Assist in planning and executing fundraising activities and donor outreach Conduct follow-ups and ensure smooth day-to-day operations

Help Desk Tier 1 We are offering an exciting opportunity for a IT Field Tech role in Columbus, OH. As a key member of our team, you will be the first point of contact for customer inquiries and support requests, as well as maintaining accurate records of customer interactions. The primary industries you will be working in include Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Serve as the first point of contact for customers seeking technical assistance over the phone or email.• Determine the best solution based on the issue and details provided by customers.• Walk the customer through the problem-solving process.• Direct unresolved issues to the next level of support personnel.• Provide accurate information on IT products or services.• Record events and problems and their resolution in logs.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal teams.• Identify and suggest possible improvements on procedures.

Technology Doesn't Change the World, People Do.®

4 results for Product Support Specialist in Youngstown, OH

Technology Doesn't Change the World, People Do.^®