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Robert Half are delighted to partner with Cake Décor OV Group in their search for a talented Finance Business Partner to join the business.

Cake Décor is the largest manufacturer of edible cake decorations and toppings in the UK, producing an extensive range for leading grocery retailers, food manufacturers and specialist artisan bakers.

Originally a family business, the site in Cumbernauld has retained its innovative and creative culture working together with customers to develop bespoke lines and solutions by combining exceptional technical expertise with trend-led applications.

Having achieved impressive growth over the years, Cake Decor were acquired by OV Group in 2021 and now have sister sites in Sweden, Switzerland, and Germany as well as four sites here in the UK as a business unit of Orkla Food Ingredients, in turn a portfolio company of Orkla ASA, a leading Nordic supplier of branded consumer goods.

Key Responsibilities

Support the Manager Director in being the primary owner of the P&L across the business
ensuring Finance can accurately reflect and explain business performance.
Ensure the provision of timely and valuable management information across Cake Decor
Assist site management teams by providing quality decision making support information

Main Duties

Preparation and initial review of monthly management accounts (P&L and Balance Sheet) within 3 working days of the month end to include all aspects of:

Accruals and prepayments
Inter-company account reconciliation
Depreciation
Foreign exchange
Provisions (bad debt & Inventory)
Bank reconciliations

Responsible for completing additional Orkla month-end routines including:

Flow of products
Channel splits
Net Contribution from Price
Headcount reporting
R3M reporting
Tax reporting

Skills and experience required

Qualified ACA/ ACCA/ CIMA
Minimum of 2 years of experience operating in a similar role
Excellent analytical and IT skills
Experience providing supplementary analysis and commentary
Demonstrate successful business partnering
Knowledge of working within a manufacturing business

Why you should apply

Competitive salary range of £55,000-£60,000
The opportunity to work with the Managing Director and other senior people within OV Group on a regular basis
Exposure to leading on commercial activities within the business and be at the forefront of commercial decisions
A competitive benefits package is included which can be discussed in person

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

40 results for Second Line Support

Finance Business Partner Robert Half are delighted to partner with Cake Décor OV Group in their search for a talented Finance Business Partner to join the business.Cake Décor is the largest manufacturer of edible cake decorations and toppings in the UK, producing an extensive range for leading grocery retailers, food manufacturers and specialist artisan bakers.Originally a family business, the site in Cumbernauld has retained its innovative and creative culture working together with customers to develop bespoke lines and solutions by combining exceptional technical expertise with trend-led applications.Having achieved impressive growth over the years, Cake Decor were acquired by OV Group in 2021 and now have sister sites in Sweden, Switzerland, and Germany as well as four sites here in the UK as a business unit of Orkla Food Ingredients, in turn a portfolio company of Orkla ASA, a leading Nordic supplier of branded consumer goods.Key Responsibilities <ul><li>Support the Manager Director in being the primary owner of the P&L across the business</li><li>ensuring Finance can accurately reflect and explain business performance.</li><li>Ensure the provision of timely and valuable management information across Cake Decor</li><li>Assist site management teams by providing quality decision making support information</li></ul>Main DutiesPreparation and initial review of monthly management accounts (P&L and Balance Sheet) within 3 working days of the month end to include all aspects of:<ul><li>Accruals and prepayments</li><li>Inter-company account reconciliation</li><li>Depreciation</li><li>Foreign exchange</li><li>Provisions (bad debt & Inventory)</li><li>Bank reconciliations</li></ul>Responsible for completing additional Orkla month-end routines including:<ul><li>Flow of products</li><li>Channel splits</li><li>Net Contribution from Price</li><li>Headcount reporting</li><li>R3M reporting</li><li>Tax reporting</li></ul>Skills and experience required <ul><li>Qualified ACA/ ACCA/ CIMA</li><li>Minimum of 2 years of experience operating in a similar role</li><li>Excellent analytical and IT skills</li><li>Experience providing supplementary analysis and commentary</li><li>Demonstrate successful business partnering</li><li>Knowledge of working within a manufacturing business </li></ul> Why you should apply <ul><li>Competitive salary range of £55,000-£60,000</li><li>The opportunity to work with the Managing Director and other senior people within OV Group on a regular basis</li><li>Exposure to leading on commercial activities within the business and be at the forefront of commercial decisions</li><li>A competitive benefits package is included which can be discussed in person</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ubm9yLk5vcnJpcy4wMjU5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

1st/2nd Line Support Engineer Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a 1st/2nd Line Support Engineer on a contract basis based in their London officeRole<ul><li>the 1st/2nd Line Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul>Profile<ul><li>The 1st/2nd Line Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul>Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>Citrix</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul>Salary & Benefits company, depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY2NzgyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

First Line Support Engineer Robert Half is currently engaging with a luxury retail organisation that is looking to recruit a contract First Line Support engineer for an initial 12-month period with their central London office.The First Line Support Engineer will be expected to complete the following:<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Act as the first point of technical support for end users of the company, including resolving hardware and software issues</li><li>Assist with the configurations of laptop builds</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Provide white-glove support to VIP stakeholders </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Administrating and maintaining the Active Directory Environment </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Provide support for Office365, including email, OneDrive and Sharepoint. </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Escalate any issues to the second line support team </li></ul>Profile:The Contract First Line Support Engineer should have the following:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>The First Line Support Engineer should have excellent troubleshooting and communication skills</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Graduate from a relevant Bachelors Degree </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Ability to break down complex issues into simple terms for non-technical users </li><li>1-3 years experience with contract IT support</li><li>Ability to commute into their London office</li></ul>Company:<ul><li>Market leading Luxury Retail Organisation </li><li>5 Days on site, based in their Central London Office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTc2MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer / 1st, 2nd Line / Oxford IT Support Enginerr / 1st, 2nd Line / OxfordAn interesting position has come up with a Biotech organisation in Oxford for an experienced 1st, 2nd line support engineer. This role will be hybrid, initially 3 months and based in Abingdon, Oxford (local/commutable candidates are preferred)You will be a technical point of escalation for incidents, requests, and problems and Ensure that IT Services are proactively administered and maintained.Experience required;<ul><li>Strong problem-solving skills, with the ability to troubleshoot complex technical issues.</li><li>Excellent communication and collaboration skills.</li><li>Excellent understanding of IT service delivery - preferably ITIL.</li><li>Experience working in a Cloud First environment</li></ul>Please apply via the link below if you are either available or becoming so in the next 4 weeks.IT Support Engineer / 1st, 2nd Line / Oxford Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuMDg2MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer / 1st, 2nd Line / Bath IT Support Engineer / 1st, 2nd Line / BathAn interesting position has come up with an organisation just outside of Bath (Melksham) for an experienced 1st, 2nd line support engineer.This role will be hybrid, initially 6 months with a view to extend or opportunity to be permanent.You will be a technical point of escalation for incidents, requests, and problems and Ensure that IT Services are proactively administered and maintained.Experience required;<ul><li>Strong problem-solving skills, with the ability to troubleshoot complex technical issues.</li><li>Excellent communication and collaboration skills.</li><li>Excellent understanding of IT service delivery - preferably ITIL.</li><li>Experience working in a Cloud First environment</li></ul>Please apply via the link below if you are either available or becoming so in the next 4 weeks.IT Support Engineer / 1st, 2nd Line / BathRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuNjQyNDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Engineer Join Our Dynamic IT Team at a Leading Financial Services FirmRole: Analyst, IT Support Engineer Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAre you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are seeking an IT Support Engineer to join our growing team. This exciting role offers the opportunity to play a key part in ensuring the seamless operation of our IT infrastructure while providing exceptional service to our team.What You'll Do:<ul data-spread="false"><li>Deliver prompt and effective first-line and second-line IT support for hardware, software, and networking issues.</li><li>Manage and resolve helpdesk tickets, ensuring exceptional customer service.</li><li>Set up and maintain meeting rooms, AV equipment, and teleconferencing solutions.</li><li>Support Microsoft operating systems, Office365, and enterprise applications.</li><li>Manage Active Directory and Entra ID accounts, permissions, and group policies.</li><li>Handle mobile device management using Intune, Company Portal, and Microsoft Authenticator.</li><li>Configure and maintain printers and other peripherals.</li><li>Conduct routine maintenance and support for PC hardware and software.</li><li>Collaborate with the IT support and infrastructure team on system updates and improvements.</li><li>Maintain up-to-date documentation of processes and troubleshooting steps.</li><li>Contribute to project work, including desktop computer configurations and meeting room support.</li></ul>What We're Looking For:<ul data-spread="false"><li>Minimum two years of experience in IT support with a customer service focus.</li><li>A professional, approachable demeanor with excellent communication skills.</li><li>Strong problem-solving skills and a proactive, can-do attitude.</li><li>Exceptional organisational skills with the ability to manage multiple tasks efficiently.</li><li>A proven track record of working effectively as part of a team.</li><li>Experience in a financial or professional services environment is advantageous.</li></ul>Technical Expertise: Essential Skills:<ul data-spread="false"><li>Microsoft Operating Systems (Windows 10, 11)</li><li>Office365 administration</li><li>Active Directory / Entra ID management</li><li>Desktop/User automation using Group Policy and/or SCCM</li><li>Configuration and support for Intune, Company Portal, and Microsoft Authenticator</li><li>Exchange Online and Exchange Server administration</li><li>Printer configuration and maintenance</li><li>PC hardware maintenance and troubleshooting</li></ul>Desirable Skills:<ul data-spread="false"><li>Familiarity with Market Data platforms like Bloomberg, Eikon, or FactSet</li><li>Experience with Citrix environments</li><li>Understanding of network fundamentals (preferably Cisco)</li><li>Exposure to Mitel telephone systems</li></ul>Why Join Us? We offer an engaging and supportive work environment where you can expand your technical expertise and thrive in a collaborative culture. You'll gain hands-on experience while working closely with senior stakeholders in a prestigious financial services setting.If you're passionate about IT support and excited to contribute to a high-performing team, we want to hear from you!Apply Now and Take Your IT Career to the Next Level!Salary: £50,000 - £55,000 with bonus and competitive benefits (including 30 days holiday)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNzI5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Analyst The CompanyMy client is a London-based financial services company specialising in currency management and payment solutions for international institutions and corporates. They offer FX execution, hedging strategies, and alternative transaction banking services through both voice broking and online platforms, providing a personalised, client-led approach to managing currency risk and facilitating global payments. The Role<ul><li>Provide first and second-line technical support to end-users via phone, email, and in person, ensuring timely and effective resolution of IT issues.</li><li>Troubleshoot and resolve hardware issues including desktops, laptops, printers, and mobile devices.</li><li>Diagnose and resolve software problems related to operating systems (Windows), productivity suites (Microsoft Office 365), and business-critical applications.</li><li>Provide support for network connectivity issues (LAN, WLAN, VPN).</li><li>Manage user accounts and access permissions within Active Directory and other relevant systems.</li><li>Assist with the setup and configuration of new hardware and software.</li><li>Maintain accurate records of support requests, troubleshooting steps, and resolutions within the IT ticketing system.</li><li>Follow established IT procedures and contribute to the development of knowledge base articles and documentation.</li><li>Escalate complex issues to third-line support or external vendors, ensuring clear and concise information is provided.</li><li>Assist with basic server administration tasks under guidance (e.g., password resets, file permissions).</li><li>Contribute to IT projects and initiatives as required.</li><li>Maintain a high level of customer service and communication with end-users.</li><li>Ensure compliance with company IT policies and security procedures.</li></ul> Your ProfileTo apply for this role you will have at least two and a half years experience in an IT Support capacity. You will have worked in Financial Services and be used to a fast paced environment. Excellent communications skills are essential as you will be one of the faces of IT across the UK business. You will be comfortable with working in an office 5 days a week and will be happy to get your hands dirty. Salary & Benefits<ul><li>£40,000 - £50,000</li><li>Discretionary bonus</li><li>Stunning Central London based offices</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUyNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

1st Line Support Engineer <h3 data-end="267" class="" data-start="188">1st Line Systems Engineer - London-Based MSP (Financial Sector Support)</h3>Are you ready to kick-start your IT career in a fast-paced, client-facing environment? A London-based Managed Service Provider (MSP) is looking for a motivated 1st Line Systems Engineer to support its prestigious financial services clients.You'll be the first point of contact for users ranging from traders to executives, delivering high-quality technical support while learning from some of the best in the industry.<h3 data-end="716" class="" data-start="700">The Role</h3><ul data-end="1129" data-start="717"><li class="" data-start="717" data-end="789">Provide 1st line technical support via phone, email, and remote tools.</li><li class="" data-start="790" data-end="884">Troubleshoot desktop, server, and application issues in a professional and efficient manner.</li><li data-end="958" class="" data-start="885">Carry out operational checks and support incident resolution processes.</li><li data-start="959" class="" data-end="1047">Log and escalate incidents to third-party providers and internal teams when necessary.</li><li data-end="1129" class="" data-start="1048">Participate in occasional out-of-hours and on-call support (with enhanced pay).</li></ul><h3 data-end="1153" data-start="1136" class="">About You</h3><ul data-start="1154" data-end="1442"><li data-start="1154" class="" data-end="1231">A clear communicator who's confident dealing with high-level professionals.</li><li data-end="1312" class="" data-start="1232">Passionate about technology and committed to developing your technical skills.</li><li data-end="1358" data-start="1313" class="">Organised, analytical, and detail-oriented.</li><li class="" data-start="1359" data-end="1442">Comfortable following structured processes, but also able to think independently.</li></ul><h3 class="" data-start="1449" data-end="1473">Essential Skills</h3><ul data-end="1768" data-start="1474"><li data-end="1563" class="" data-start="1474">Strong understanding of Windows desktop and server operating systems (7/10, 2008-2016).</li><li data-end="1659" data-start="1564" class="">Working knowledge of Active Directory, Microsoft Exchange (2010-2016), and Citrix XenDesktop.</li><li data-start="1660" class="" data-end="1720">Basic networking knowledge (Cisco CCENT level or similar).</li><li data-end="1768" data-start="1721" class="">Awareness of IT security and ITIL frameworks.</li></ul><h3 data-end="1803" data-start="1775" class="">Desirable Experience</h3><ul data-start="1804" data-end="1990"><li class="" data-start="1804" data-end="1870">Office 365, VMware, PowerShell, SQL (basic), HP server hardware.</li><li data-end="1927" data-start="1871" class="">VOIP (Cisco), storage systems, backup/tape management.</li><li data-start="1928" class="" data-end="1990">Exposure to ISO 27001 and service management best practices.</li></ul><h3 class="" data-start="1997" data-end="2020">What's On Offer</h3><ul data-end="2348" data-start="2021"><li data-start="2021" class="" data-end="2099">Join a high-performing MSP with a strong reputation in the financial sector.</li><li data-start="2100" class="" data-end="2176">A collaborative, service-led culture with structured development pathways.</li><li data-start="2177" class="" data-end="2279">Clear career progression into senior technical roles (2nd Line, Infrastructure, Projects, and more).</li><li class="" data-start="2280" data-end="2348">Central London office with a mix of client-site and HQ-based work.</li></ul>Salary - £30,000 - £35,000 including benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMzY3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Business Systems Analyst Job Advertisement: Analyst/Associate, Business SystemsLocation: London, UKAbout the Company: Our client is a leading financial services firm dedicated to delivering innovative solutions and exceptional client service. With a collaborative environment and a commitment to technology-driven solutions, they provide an excellent platform for professional growth.Role Overview: We are seeking a motivated and detail-oriented Analyst/Associate to join the Business Systems team. This role offers an exciting opportunity to support the management and development of key business applications, including CRM systems and research tools. The successful candidate will gain hands-on experience in data management, process improvement, and system support within a dynamic financial services environment.Key Responsibilities:<ul data-spread="false"><li>Support, manage, maintain, and improve core business systems, including CRM and research tools.</li><li>Ensure CRM data integrity through data validation, user management, and system controls.</li><li>Provide first-line support for system-related queries, escalating complex issues as needed.</li><li>Deliver user training and create documentation to improve system adoption.</li><li>Collaborate with key stakeholders, including Client Strategy, Front Office, and Senior Management, to enhance business systems.</li><li>Work with internal IT teams, production staff, and third-party providers to optimise solutions.</li><li>Participate in projects introducing new features, process enhancements, and system improvements.</li><li>Act as a liaison between business users and technology teams to ensure successful solution delivery.</li><li>Provide reporting and analysis to support business strategy and client engagement.</li><li>Manage vendor relationships to ensure smooth system operations and issue resolution.</li></ul>Requirements: Essential Qualifications & Experience:<ul data-spread="false"><li>Three years of experience in a CRM-related role, ideally within financial services.</li><li>Proven experience managing business applications and implementing system improvements.</li><li>Strong understanding of CRM data structures, processes, and best practices.</li><li>Proficiency in Microsoft Excel and the broader Office Suite.</li><li>Experience with data analytics and business intelligence tools.</li><li>Strong attention to detail with a focus on user experience.</li></ul>Soft Skills & Attributes:<ul data-spread="false"><li>Confident self-starter with strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills, with the ability to present to groups.</li><li>Organised, with strong time management skills and an ability to deliver accurate results to deadlines.</li><li>Effective team player with a flexible and adaptable approach.</li></ul>Why Join Us?<ul data-spread="false"><li>Opportunity to gain valuable experience in financial services.</li><li>Supportive environment encouraging professional development.</li><li>Involvement in exciting projects that enhance business efficiency and client engagement.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41MjIxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer / Bristol / Mac & Windows IT Support Engineer / Bristol / Mac & WindowsAn interesting contract opportunity has become available for an IT support Analyst to join a client in the media production industry. This role is initially 3 months (potential to extend), based in central Bristol, onsite 5 days per week, starting asap. You will need experience in 1st, 2nd line, as well as Mac and windows support. - Supporting Both MacOS and PC windows- Good communication skills- Keeping up to date documentation and accurate track of equipmentInterviews can be arranged immediately with a view of starting asap. If you are either immediately available or becoming so, please apply with your latest CV via the link below.IT Support Engineer / Bristol / Mac & Windows Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuOTYwNjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a IT Support Engineer on a contract basis based in their London officeRole<ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul>Profile<ul><li>The IT Support Engineer will ideally have c1-3 years experience with a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul>Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjAzMjcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Desktop Support Desktop Support Analyst (Mac & Windows) - City of London - £35-38k + Excellent Benefits Robert Half have partnered with a major annual events brand that blends music, film, and technology into one international festival and conference known for showcasing emerging talent and sparking new trends across industries. About the roleWe are looking for someone to join our Technology team as a Desktop Support Engineer. This is a great opportunity if you have technical acumen and want to join the ever-evolving event convergence team! We are looking for a skilled IT Level 2 Desktop Support professional, Ideally you will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team.Our office is located in Shoreditch, East London, and you will be required to be i the office daily. Role requirements: <ul><li>Provide Level 2 support for desktop and laptop issues, including hardware and software troubleshooting </li><li>Manage and troubleshoot Mac and Windows operating systems and applications.</li><li>Troubleshoot basic DNS and DHCP</li><li>Support and administer Microsoft Office 365 packages</li><li>Utilise Microsoft Intune for end point device management and security</li><li>Follow ITIL best practices for incidents, requests and change management</li><li>Assist with the deployment and maintenance of desktop hardware and software</li><li>Document and track issues using our service desk system (Freshworks) </li><li>Collaborate with other IT team members to resolve complex issues</li><li>Provide training and support to end-users as needed.</li></ul>What we're looking for:<ul><li>Proven experience in a Level 2 desktop support role </li><li>Strong knowledge of Mac and Windows operating systems and troubleshooting</li><li>Confident managing and organising Active directory and its objects</li><li>Experience with DNS and DHCP configuration and management</li><li>Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook)</li><li>Familiarity with ITIL processes and best practices</li><li>Excellent problem-solving and analytical skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Experience using ServiceDesk ticketing solutions </li><li>Customer-focused attitude with a commitment to providing high-quality support.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi41MTg4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Desktop Support Analyst Desktop Support Analyst - London (West End) - £45-55k + Bonus & Benefits Robert Half have partnered with a global investment firm established over 50 years ago employing nearly 1500 people across a range of international offices. THE TEAMThe Desktop Support team provides on-site and remote technical assistance and support related to hardware, software, and audio visual (AV) for colleagues across all 12 offices globally. The team's vision is to be a first-class global provider of support services by delivering an exceptional customer experience which anticipates needs, provides guidance and works to resolve technology issues for all staff.THE OPPORTUNITYThe Desktop Support Analyst role is an exciting opportunity for candidates interested in contributing to, and continuing the high standard for service and support. There will be great opportunities to develop an excellent professional skill set and interact with various internal IT and enterprise groups across all levelsROLE RESPONSIBILITES<ul><li>Technology Management: Configure, deploy, maintain, and troubleshoot hardware, including workstations, laptops, printers, mobile devices, phones, and meeting room equipment, with the highest standard of service and support.</li><li>Incident Management: Diagnose and resolve issues related to hardware, software, business applications, operating systems and Citrix (VDI) to ensure smooth operations. Record, track, and report on all customer incidents through to completion</li><li>Request Fulfillment: Coordinate, manage and complete tasks and requests, including new hire onboarding, access provisioning, and hardware upgrades.</li><li>Audio-Visual Support:</li><li>Inventory Maintenance:</li><li>Collaboration and Improvement:.</li></ul>Background & Experiences<ul><li>Demonstrated experience of hands-on Service Desk or Desktop Support in a Windows environment</li><li>Ability to exhibit a collaborative and optimistic work ethic focused on customer satisfaction as the highest priority</li><li>Ability to execute tasks and build relationships</li><li>Excellent problem and decision making skills</li><li>Experience with Windows 10, LAN/WAN, Ethernet, PC Hardware, iOS Support, Active Directory, VC/AV Support, and Citrix environments; advanced proficiency in Microsoft Office, Adobe Acrobat, and ServiceNow preferred.</li></ul>They have a state of the art office in the West End of London near Victoria Station £45,000-55,000 + Bonus & Benefits This role will be office based initially with hybrid working after you've settled in to the role Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzI1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Technical Customer Support Executive Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry. My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.In this role, you will join the exisiting technical support team of 2 people. Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.Desirable skills:<ul><li>Phone communication</li><li>Organisation</li><li>Some technical experience / understanding of systems</li><li>Quick Learner</li><li>Adaptable</li><li>Experience with Jira Service Desk</li></ul> Salary: up to £27,000 p. My client offers hybrid working from their Stockport offices. Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE0OTA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Cloud Security Engineer (AWS) Robert Half have partnered on an exclusive basis with an existing client in the Bristol area to recruit a Cloud Security Engineer on a permanent basis, with longer term ambitions of developing their career into a Security Architect. Key Responsibilities: <ul><li>Research, document and maintain secure design patterns.</li><li>Act as a principle point of contact for Information Security advice and support, especially on new developments, projects and major changes.</li><li>Collaborate with DevOps teams to help provide support & guidance around adopting security by design ethos in the development lifecycle.</li><li>Provide on-going consultancy to software development projects throughout the entire lifecycle developing a DevSecOps culture.</li><li>Engage with the Technical Architecture, Programme Management and IT Support teams to advocate security best practice and support secure decision making.</li><li>Develop, document and maintain the security architecture framework, blueprints and roadmap for the organisation.</li><li>Continually review and extend Security Playbooks and preventative controls, countermeasures and solutions in line with a continuous improvement framework.</li><li>Support the continuous improvement of security operations for monitoring, testing and, where necessary, conduct security design and implementation review audits.</li><li>To deliver technical and risk-based reports and official papers relating to test findings, aligned to an agreed framework.</li><li>Provide consultation for the security risk register, CEB and Architecture Review Board meetings.</li><li>Test and evaluate security products.</li><li>Understand and interpret legacy infrastructure and design.</li><li>Remain up to date with industry best practice, new technologies and emerging threats to evaluate and prepare for their impact to the organisation.</li><li>Support security assessments, audits, and reviews to ensure compliance with the security policies, standards, and regulations.</li></ul>Essential Personal Characteristics:<ul><li>A continual passion to learn and inspire, setting a good example across the business.</li><li>Strong communicator and stakeholder management skills across all levels of an organisation.</li><li>The ability to plan and manage own workload, prioritise tasks and meet deadlines - including the ability to manage multiple ongoing projects.</li><li>Self-starter with a "can do" attitude to get things done and able to work independently. Has a track record of proposing novel ways to move around delivery roadblocks.</li><li>Solution based thinker - excellent problem solving and troubleshooting skills</li><li>Analytical and interpretative abilities to transpose requirements into manageable deliverables.</li><li>Excellent written and verbal communication skills and an ability to convey complex security concepts to non-technical stakeholders. A high level of documentation skills.</li><li>Proactive ownership of own development to ensure that skills are kept up to date, in line with industry changes.</li></ul>Experience<ul><li>Required <ul><li>At least 5 years of experience in information security, preferably in a security architect role.</li><li>Strong knowledge and experience in security architecture principles, frameworks, and standards. Experience in designing, implementing, and maintaining security architectures.</li><li>Knowledge of security frameworks, standards, and best practices such as NIST, CIS, ISO, COBIT, OWASP.</li><li>Strong knowledge and experience in various security domains, such as network security, application security, cloud security, identity and access management, cryptography, etc.</li><li>Strong knowledge and experience in various security technologies and tools, such as firewalls, VPNs, IDS/IPS, SIEM, DLP, WAF, etc.</li><li>Strong knowledge and experience in various security methodologies and processes, such as risk management, threat modelling, security testing, incident response, etc.</li><li>Experience in cloud security, DevSecOps, with history involving application development and agile methodologies.</li><li>Extensive knowledge in cloud platforms (particularly AWS and Azure services) and prime business applications (especially top-tier ERP applications).</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Ability to work independently and collaboratively in a fast-paced and dynamic environment.</li><li>Ability to think strategically and creatively to solve complex security problems.</li></ul></li></ul><ul><li>Desirable<ul><li>A bachelor's degree in information security or industry recognised security certifications such as CISSP, CISSP-ISSAP, CISM, CEH, or SANS GIAC.</li><li>Information security risk / Cyber threat modelling techniques.</li><li>API integration and Security techniques.</li><li>Experience working with Information security frameworks and compliance standards (e.g. ISO27001, Cyber Essentials Plus, NIST, SOC2 and PCI-DSS).</li><li>Good understanding of the Data Protection Act / General Data Protection Regulation.</li><li>Comfortable working outside of core working hours, and travelling, when necessary.</li></ul></li></ul>Salary/logistics<ul><li>circa. £70,000 + 10% bonus + additional benefits</li><li>Hybrid working from Bristol offices (1-2 days a week desirable)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgyMDUxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior Desktop Support Engineer Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform.Location: London, United Kingdom Team: Information Technology Level: Senior AnalystAbout the Company This leading global investment firm has over four decades of experience supporting high-growth companies across a broad range of sectors. With approximately $100 billion in assets under management and offices in 20 countries, the firm offers a dynamic and collaborative environment where innovation and long-term value creation are at the forefront.The Opportunity We are seeking a Senior Analyst, Tech Support Engineer to join the London-based team and play a vital role in ensuring seamless IT operations across global offices. Reporting to the Head of Infrastructure, this individual will manage complex technical support tasks, contribute to infrastructure maintenance, and uphold exceptional service standards.This role offers the chance to be part of a high-performing, forward-thinking technology function in a fast-paced, global business environment.Key Responsibilities<ul data-end="2136" data-start="1256"><li data-start="1256" data-end="1383" class="">Respond to user support requests via the Help Desk system, resolving issues with hardware, software, and network components</li><li data-start="1384" class="" data-end="1491">Collaborate with other technology teams and external providers to deliver reliable and timely solutions</li><li data-end="1608" class="" data-start="1492">Support infrastructure including Windows servers, Cisco networking equipment, wireless systems, and AV solutions</li><li data-start="1609" data-end="1696" class="">Coordinate IT activities for regional offices, ensuring consistent service delivery</li><li data-start="1697" class="" data-end="1794">Maintain high levels of customer satisfaction through clear communication and issue ownership</li><li class="" data-end="1889" data-start="1795">Participate in system rollouts, upgrades, health checks, and change management initiatives</li><li class="" data-end="1975" data-start="1890">Create and maintain operational documentation, user guides, and support materials</li><li data-start="1976" class="" data-end="2051">Monitor systems and respond to alerts, escalating issues as appropriate</li><li class="" data-end="2136" data-start="2052">Track hardware and software inventory, including license and warranty management</li></ul>Candidate Profile<ul data-start="2167" data-end="2700"><li data-end="2265" class="" data-start="2167">University degree and 8-10 years of experience in technical support or IT infrastructure roles</li><li data-start="2266" data-end="2358" class="">Proficiency with Microsoft Windows, Office365, iOS, Azure, MDM solutions, and ServiceNow</li><li data-end="2450" class="" data-start="2359">Strong analytical and problem-solving skills with a proactive and professional approach</li><li data-start="2451" data-end="2543" class="">Ability to operate effectively in a high-pressure environment with multiple stakeholders</li><li class="" data-end="2603" data-start="2544">Excellent communication skills, both written and verbal</li><li data-start="2604" data-end="2700" class="">Experience managing external service providers and supporting remote offices is advantageous</li></ul>Salary - £60,000 - £70,000 including bonus and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC44NjA5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Application Support Application Support / FTC / SQLAn exciting opportunity has become available for an experienced App support analyst, ideally with a focus on data. This role is with an organisation based in Oxford, who work on a hybrid model, so local candidates are preferred. Ideally paying around 38k (may be some flexibility), on an initial 12 month FTC. The ideal candidate will have experience in the below areas;<ul><li>Application support</li><li>Data management</li><li>SQL</li><li>Data integration platform - Box, HRIS, ERM and CRM (Desirable)</li><li>Experience with Box, NetSuite, ERM, CRM, Oracle APEX (Desirable) </li></ul>If you are interested and tick at least the majority of above boxes, please do apply via the link below. Application Support / FTC / SQL Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuNDU0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

HR Generalist - Temporary HR Generalist x 2 - Temporary contract until 31st Dec 2025 - Bristol (hybrid) - £13-£15 per hour plus holiday payRobert Half is working with a global organisation in Bristol to hire two HR Generalists on a temporary contract until the end of 2025.Role SummaryAs a critical member of the HR teams, you will support the execution of the People Strategy and deliver and promote best practice and operational excellence of HR across the business. You will be responsible for providing HR support and consultation to the business in support of key strategic HR initiatives, including supporting HR Business Partners and the Senior HR Advisors in the execution of the people strategy across the talent lifecycle. You will be an advocate for the wider function and leverage HRBPs, COEs and HR Business Services teams to meet strategic HR needs of the businessDuties<ul><li>Support HRBPs and Senior HR Advisors in the execution of the overall people strategy and key HR initiatives</li><li>Understand the business and leadership priorities, including the business strategy, P&L, and key initiatives that drive the bottom line</li><li>Use internal networks and pull on previous HR experience, to advocate best practices and support development and execution of strategy, policy and practice, and business initiatives</li><li>Support the growth strategy, including M&A, of the business by providing tactical HR support during bid, acquisition, and restructuring including re-deployment and RIF paperwork</li><li>Partner with the HR team and the Business to support a wide range of projects across Talent Management, Staffing / Recruiting, Employee Relations, Compensation and Business Planning</li><li>Support the annual performance management processes by educating managers and employees, driving analysis of completion rates and encouraging thoughtful participation in the process</li><li>Work with the Senior HR Advisors and Employee Relations teams, supporting Managers to address employee performance issues by providing advice and counsel, data and analytics, best practices, escalating and working with Risk and Legal where appropriate</li><li>Partner with Hiring Managers and the Talent CoE to execute the recruiting and requisition process (e.g., screening candidates, supporting Hiring Managers in the decision making process)</li><li>Assist in the production and delivery of analytics, trends, feedback and other data to Sr. HRBP to improve the effectiveness and efficiencies of the HR team / processes, or broader organisational performance</li><li>Respond to ad-hoc queries from management and employees by answering their questions directly or referring them to the appropriate subject-matter expert (e.g., HR Business Services)</li><li>Work with HR Business Services teams as needed to identify and resolve employee data issues. Actively leverage the HR technology in order to drive value and results</li><li>Advocate and support the use of the full suite of HR service offerings, HRBPs, HR Business Services teams and CoEs, acting as role model and facilitator to ensure business areas adhere to, and HR deliver to agreed service offerings </li></ul>Skills and experience:<ul><li>Proven track record of operating in a fast-paced HR function</li><li>Experience working with HRBPs and other HR Functional teams with a strong understanding of different HR Function teams</li><li>Strong written and verbal communication skills, who is comfortable communicating with HR and Management.</li><li>Strong analytics and business acumen</li><li>Strong commercial acumen, a client focus and ability to support the organisation to drive new business</li><li>Project management skills</li><li>Learning agility, adaptability, flexibility of approach, and the capability to upskill quickly</li><li>Ability to thrive in ambiguity, and navigate through a complex, multi-faceted organisation with multiple stakeholders, and adapt to changing business priorities</li><li>Solution oriented mindset and a creative problem solver who can operate in a sometimes resource constrained environment</li><li>Ability to advise management teams, both virtually and locally</li><li>Ability to work independently, prioritise workload, and proactively identify and resolve issues as they arise, with a risk and compliance mindset</li><li>Experience working with union populations (preferred)</li><li>Proficiency in the Microsoft Office suite of applications (Excel, PowerPoint, Word, etc.)</li></ul> HR Generalist x 2 - Temporary contract until 31st Dec 2025 - Bristol (hybrid) - £13-£15 per hour plus holiday payRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay45NTE0OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer The CompanyMy client is a rapidly growing waste management business headquartered in North London. Aggressive growth see's them recruiting for an IT Support Engineer. The RoleThis role reports into the Head of IT and is a key part of the company's growth plans:You'll be a key problem solver, tackling complex technical challenges for both end-users and our IT infrastructure. You'll ensure smooth IT operations through proactive maintenance and expert troubleshooting. Working closely with the Head of IT and external vendors, you'll escalate and resolve the most intricate technical issues. Your ProfileTo apply for this role you will have at least 3 years experience in an all round IT Support role. You will be ambitious, keen to learn and happy to get your hands dirty. You will be comfortable with travelling across the companies different sites and being the face of IT day to day. 365 and Intune experience is essential.This role is required to be in the office and around sites 5 days a week. A UK driving licence would be advantageous. Salary & Benefits£35,000 - £40,000Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTEyNTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Senior Applications Specialist (Power Platform) Senior Application Specialist (Power Platform Developer) - Hybrid Working (Mainly Home based) - City of London OfficesPurpose of the Role:To join a fast-growing UK Based law firm with technology at their hear of their success.The Senior Application Specialist will play a key role in supporting business applications and systems, focusing on design, configuration, implementation, and maintenance. This role will also involve developing and enhancing custom business applications using Microsoft Power Platform technologies, including PowerApps, Power Automate, and Power BI.You'd join a team of 4 reporting to their Head of DevelopmentKey Responsibilities:<ul><li>Act as an application specialist, providing effective support and resolving escalated application-related issues.</li><li>Set up and configure Power Platform, integrating it with relevant systems and building PowerApps solutions from scratch in a greenfield environment.</li><li>Design and develop custom business applications using Microsoft PowerApps.</li><li>Automate business processes and workflows using Power Automate.</li><li>Develop or extend applications using C#, Python, and PowerShell.</li><li>Review existing 'pro-code' solutions for suitability and feasibility of migration, developing and implementing a transition roadmap.</li><li>Gather and document business requirements, create functional specifications, and design documents for solutions.</li><li>Identify process improvement opportunities and manage stakeholder coordination for timely project delivery.</li><li>Act as the technical point of contact for application-related change requests, ensuring accurate documentation aligned with the change process.</li><li>Provide technical guidance on achieving business requirements, document completed work, and ensure alignment between development and production environments after successful UAT and business sign-off.</li><li>Lead technical aspects of approved projects, working collaboratively with project teams and wider business stakeholders.</li><li>Work with the business and development teams to establish data mappings between Power Platform and internal systems.</li><li>Conduct application testing, including UAT, for new functionality, updates, and product patches/upgrades.</li><li>Collaborate with IT teams, business units, and external support providers to ensure business continuity of line-of-business applications.</li><li>Maintain knowledge of key applications and platforms, including iManage, Mattersphere, Aderant, BigHand, Dynamics CRM, and HighQ.</li></ul>Experience:<ul><li>5 years + in a similar role</li><li>Experience supporting line-of-business applications, such as document management, case management, and practice management systems (desirable).</li><li>Acting as an escalation point for application-based technical issues.</li></ul>Technical Skills:<ul><li>Strong understanding of scripting languages (Windows PowerShell, HTML, .NET).</li><li>Strong Power Platform proficiency</li><li>Proficiency in Microsoft Office applications.</li><li>Good understanding of SQL Server.</li><li>Desirable experience with case management applications would be beneficial yet not essential</li></ul>What's on offer<ul><li>£70,000-£80,000 Depending on experience</li><li>Discretionary Annual Bonus</li><li>Excellent Benefits</li><li>Hybrid Working (1-2 days a week in the office)</li><li>Free on-site breakfast</li><li>Inclusive & collaborative culture</li><li>Technical & Professional development</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzYxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Accountant Location: Remote - Can be based anywhere in the UK, Must be able to work in Bristol for initial onboarding of 2 days and then it will move to 2 office visits a month.Salary: Day Rate of £400 a day (umbrella)Duration: 6 month fixed term contractRobert half is working with a client to recruit for a Financial Accountant for a six-month contract. This is a great role for someone with an IFRS 15 background and is looking for their next contract opportunity.Responsibilities:<ul><li>Prepare and deliver accurate month-end reports in compliance with accounting standards</li><li>Support budgeting and forecasting processes in line with strategic objectives</li><li>Conduct financial analysis and reporting to provide valuable insights for decision-making</li><li>Ensure compliance with IFRS 15 and other regulatory requirements</li><li>Assist with audit processes, including control testing and implementation of recommendations</li><li>Provide technical accounting support and address financial reporting queries</li><li>Contribute to risk reporting and support control improvement initiatives</li><li>Assist with finance transformation projects and process improvements</li></ul>Requirements:<ul><li>Qualified Accountant (ACA, ACCA, CIMA, or equivalent)</li><li>Strong knowledge of IFRS 15 and financial reporting standards</li><li>Ability to work effectively in a fast-paced environment and meet deadlines</li><li>Strong communication and stakeholder management skills</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDgwMDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Help Desk Robert Half is working for a leaving Investment Firm and looking for a Junior IT support engineer to play a key role in maintaining and enhancing our IT infrastructure. This role involves hands-on support, equipment management, and ensuring seamless IT operations across the region.<h3 data-start="405" data-end="431">Role:</h3><ul data-end="1003" data-start="432"><li data-start="432" data-end="533">Manage the refresh cycle (every 24 months) to ensure smooth transitions with minimal disruptions.</li><li data-end="655" data-start="534">Unpack, image, configure, QA, restore data, and deploy laptops, desktops, and mobile phones (full training provided).</li><li data-start="656" data-end="787">Act as the primary point of contact for desk visits, troubleshooting docking stations, monitors, headsets, keyboards, and mice.</li><li data-end="839" data-start="788">Oversee and execute desk relocations as needed.</li><li data-start="840" data-end="937">Perform daily AV checks in meeting rooms (starting at 8 AM) to ensure seamless functionality.</li><li data-end="1003" data-start="938">Maintain stock levels and keep the build room well organised.</li></ul><h3 data-start="1005" data-end="1036">Experience:</h3><ul data-start="1037" data-end="1463"><li data-end="1106" data-start="1037">1-2 years experience within IT Support </li><li data-start="1037" data-end="1106">Attention to detail with precision in executing IT support tasks.</li><li data-start="1107" data-end="1177">Self-motivated and able to take initiative and work independently.</li><li data-end="1284" data-start="1178">Professional demeanour and comfortable interacting with employees at all levels in a corporate setting.</li><li data-start="1285" data-end="1374">Team player who thrives in a fast-paced environment with strong interpersonal skills.</li><li data-end="1463" data-start="1375">Adaptability and capability of excelling under high-pressure situations after training.</li></ul><h3 data-start="1005" data-end="1036">Company:</h3><ul><li>Leading Investment Management Firm</li><li>5 days a week in the central London office</li><li>Initial 6-month contract</li><li>Day rate - Inside IR35 </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODMzNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Head of Compliance - Brokerage firm Head of Compliance Brokerage £140K-£150KLondon (City)The role:<ul><li>Manage the Compliance team actively to support the development of a positive Compliance culture within the firm</li><li>Identify, recommend and implement areas for improvement and business process developments where appropriate. </li><li>Responsibility for Control Effectiveness testing and submission of written reports / Management Information </li><li>Horizon scanning of new regulatory developments and recommending changes required.</li><li>Supervision of the Onboarding Team</li><li>Supervision of the Market Surveillance activity</li><li>Responsible for ensuring that the Training & Competency program is carried out as stipulated</li><li>Identifying gaps in compliance and recommending adjustments to policies, procedures and controls</li><li>Ensuring HR procedures are correctly supervised and adhered to</li><li>To liaise with Heads of Departments to maintain 2 nd line defense</li></ul>The requirements- Previously held SMF16/17 role within a brokerge firm Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjM0NjIyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior AP If you're a motivated professional with a background in purchase ledger, we want to hear from you! Join us in our mission to drive financial excellence and be part of a supportive and innovative team.Job Advertisement: Senior Support Professional - Expenses TeamJoin Our Growing Group Finance Function!We are seeking a Senior Support Professional to bolster our Firm Disbursements team. This is an excellent opportunity to contribute to the optimisation of our payment processes and disbursement operations, working closely with the Team Leader to ensure effective support in transitioning responsibilities from Cashiering to Accounts Payable.Key Responsibilities:<ul><li>Invoice Processing: Assist in the daily processing and payment of disbursement invoices using our financial systems.</li><li>Bulk Invoice Management: Oversee the bulk upload of invoices, ensuring accurate reconciliation of any discrepancies.</li><li>Matter Recharges: Support the timely recharge of disbursements to relevant matters, maintaining accurate balance sheet records.</li><li>Supplier Statement Reconciliation: Request and reconcile supplier statements, addressing issues and escalating them as needed.</li><li>Vendor Account Oversight: Review aged vendor accounts to close outstanding balances and deactivate accounts where applicable.</li><li>Pending Invoice Resolution: Collaborate with various departments to resolve issues related to pending disbursement invoices.</li><li>Vendor Setup Assistance: Facilitate the registration of new vendors in the financial system upon receipt of necessary approvals.</li><li>Team Support: Provide assistance and training to junior team members, supporting the Team Leader in delivering training to the wider team.</li><li>Financial Management: Help manage credit card and petty cash transactions, ensuring accurate and timely postings.</li><li>Pre-Paid Account Processing: Assist in the processing of payments and recharges for pre-paid accounts, ensuring accuracy and timeliness.</li></ul>About Us:Our Group Finance team is dedicated to driving the financial success of our organisation. We take pride in delivering exceptional service to our stakeholders and fostering a collaborative work environment. Our team comprises professionals from various finance disciplines, including Financial Control, Tax, Procurement, and Accounts Payable.Ideal Candidate Profile:<ul><li>Experience: 2-3 years in Expenses or Accounts Payable, ideally within a regulated environment such as professional services, legal or financial services.</li><li>Stakeholder Engagement: Proven ability to engage and influence stakeholders at all levels.</li><li>Attention to Detail: Strong organisational skills with a keen eye for detail, capable of managing multiple deadlines effectively.</li><li>Technical Skills: Intermediate proficiency in Microsoft Excel and other Office applications, with a basic understanding of VAT regulations.</li><li>Process Improvement Focus: A strong interest in enhancing disbursement and payment processes, with an emphasis on efficiency.</li></ul>Salary Package:<ul><li>Compensation: Up to £35,000</li></ul>If you are a proactive individual with experience in purchase ledger and are eager to support a dynamic team, we want to hear from you! Join us in our mission for financial excellence and become part of an innovative and supportive environment.Apply Now!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hldG5hLnBhcm1hci4yNTkxNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Customer Success Executive - TOP SaaS Company! Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions. As a Customer Success Executive, you'll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships.The ideal candidate must be fluent in EnglishAndONLY ONE of the following languages:-French-German-Spanish-PortugueseWhat's in it for you?Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products.Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance, and more! What You'll Be Doing:Provide exceptional customer support, troubleshooting issues and offering solutions.Build relationships with smaller accounts to ensure retention and renewals.Deliver product demonstrations to both existing and potential clients.Work closely with the Sales & Marketing teams to identify upsell opportunities. Represent the company at client visits, exhibitions, and conferences.Maintain records in HubSpot CRM and provide insights on customer feedback. What We're Looking For: 3+ years' experience in a customer success role (preferably SaaS or tech).Strong communication & problem-solving skills. Proficiency with CRM tools (HubSpot experience is a plus!).A customer-first mindset with a positive, adaptable attitude.Location: West London, Great links on the District, Hammersmith and City, Piccadilly line, national rail, Overground and great bus links! (Hybrid Working) Bonus: Performance-based annual bonus Interview Process - Quick & Simple! Stage 1: 30-minute video interview - Get to know the team and discuss your experience.Stage 2: Final interview + product demo - Show us your skills and learn more about the role.Fast turnaround - decisions made quickly! ? Ready to take your customer success career to the next level? Apply now!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS4zNzQ1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">