Account Manager in Grand Rapids, MI

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Grand Rapids, MI

37410 - 57190

25th percentile

37410

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

45580

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

57190

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Customer Service Manager

43430

48590

55900