Customer Service Manager in Minneapolis, MN

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Minneapolis, MN
53278 - 68575
25th percentile
53278
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
59608
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
68575
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 45893 55915 70158 Senior Customer Service Specialist 42464 49321 54860 Customer Experience Specialist 39826 49849 58816 Customer Service Specialist 38508 42728 47739 Call Center Specialist 36661 40090 50640
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